This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Please feel free to visit Ritson Lodge at any time - the door is always open!
Onsite standard parking and disabled spaces are widely available at the home.
Barchester Ritson Lodge has a Review Score of 9.8 (9.823) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Ritson Lodge has 135 reviews.
Review from S C (Son of Resident) published on 18 April 2023
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Overall Experience
4.0 out of 5
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge
Thank you for your review and I hope Dad is settling now at home. As always we are here if you need us.
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Review from A R (Son of Resident) published on 12 April 2023
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5.0 out of 5
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge
Thank you for your feedback. I will pass this on to our team. We are glad you found the support you needed.
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Review from Christine D (Sister-in-law of Resident) published on 27 March 2023
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5.0 out of 5
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge
Thank you for your feedback. I will let my team know. I'm glad to hear the team looked after you all not just your brother.
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Review from Gillian G (Mother of Resident) published on 23 January 2023
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5.0 out of 5
Reply from Siobhan Fennell, General Manager at Barchester Ritson Lodge
Thank you so much for this amazing feedback and great review about our home, the care our team provides, the cleanliness and the food we serve. It really does mean so much to all of the team here to know that your daughter is enjoying her time with us and you are happy too. Thank you so much!
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Review from Susan W (Niece of Resident) published on 12 January 2023
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5.0 out of 5
Reply from Siobhan Fennell, General Manager at Barchester Ritson Lodge
Thank you so much for your kind words and taking the time to leave such a great review about our home and the care experienced by your uncle. I will be sure to share this with the home team and thank you once again for this - it really does mean so much!
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Review from Rita M (Wife of Resident) published on 20 December 2022
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Overall Experience
5.0 out of 5
Reply from Siobhan Fennell, General Manager at Barchester Ritson Lodge
Thank you so much for taking the time to leave such a great review. Your feedback and kind words mean so much to each and every one of us at the home and I will be sure to share this with the team.
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Review from R B (Sister-in-law of Resident) published on 30 November 2022
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Overall Experience
5.0 out of 5
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge
Thank you so much for your feedback it always means so much to the team here and I will feed this back. Please let me know if you have any suggestions on improving our activities in future as we always like to ensure 5 stars across the board.
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Review from Jan G (Daughter of Resident) published on 22 November 2022
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5.0 out of 5
Reply from Siobhan Fennell, General Manager at Barchester Ritson Lodge
Am absolutely delighted to read your fantastic review about our home, the staff and how happy your Dad and your family are with your experience at our home. Thank you so much for taking the time to write this - your kind words really do mean a lot to us all here at Ritson Lodge.
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Review from Z W (Daughter of Resident) published on 22 November 2022
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Overall Experience
5.0 out of 5
Reply from Siobhan Fennell, General Manager at Barchester Ritson Lodge
Thank you for your amazing review about our home, the care we provide and our home team. We really do appreciate you taking the time to share this and it really does mean the world to us all. Thank you again so much!
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Review from J M (Friend of Resident) published on 24 August 2022
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Overall Experience
5.0 out of 5
Reply from Siobhan Fennell, General Manager at Barchester Ritson Lodge
Thank you so much for taking the time to leave such great feedback about the care your friend is receiving here at Ritson Lodge. Your kind words really do mean a lot to us all and I will be sure to share your review with our team!
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Review from Rebecca E (Niece of Resident) published on 24 August 2022
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Overall Experience
5.0 out of 5
Reply from Siobhan Fennell, General Manager at Barchester Ritson Lodge
Thank you so much for taking the time to leave such kind feedback about our home and the care our team provide. Your great review is very much appreciated by us all here at Ritson Lodge.
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Review from M D (Son of Resident) published on 21 July 2022
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5.0 out of 5
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge
Thank you. The staff loved your mother as we do all our residents. I will pass on your feedback to the team as it is always nice to know we have looked after the family as well as the resident. Please keep in touch.
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Review from Becky C (Granddaughter of Resident) published on 19 July 2022
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4.0 out of 5
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge
Thank you, Becky, for your review; it means a lot to the team to get feedback. We are always looking to improve our home, so please let us know what we can do. See you soon.
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Review from S S (Sister of Resident) published on 19 July 2022
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Overall Experience
4.0 out of 5
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge
Thank you for your review. Please let me know if you have any suggestions we are always looking to improve. Thank you.
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Review from Mark G (Nephew of Resident) published on 11 July 2022
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5.0 out of 5
Reply from Caroline Beale, CRM at Barchester Ritson Lodge
Thank you so much for your kind words. The team will be delighted with such positive feedback.
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Review from Donna H (Daughter-in-law of Resident) published on 10 July 2022
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Overall Experience
5.0 out of 5
Reply from Caroline Beale, CRM at Barchester Ritson Lodge
Thank you for taking the time to send us a review. We are so happy Mum is happy with us.
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Review from B H (Stepson of Resident) published on 10 July 2022
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Overall Experience
4.0 out of 5
Reply from Caroline Beale, CRM at Barchester Ritson Lodge
Thank you for sending in a review. It means lots to the team to get positive feedback.
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Review from Ken E (Husband of Resident) published on 6 July 2022
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Overall Experience
4.0 out of 5
Reply from Caroline Beale, CRM at Barchester Ritson Lodge
Thank you for your review. We love looking after your darling wife it's our pleasure to have her living with us and will do all we can to make her happy. Our door is always open if you need a chat. Ritson Lodge Team
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Review from Rikid (Partner of Resident) published on 6 July 2022
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Overall Experience
5.0 out of 5
Reply from Caroline Beale, CRM at Barchester Ritson Lodge
Thank you so much for your kind words. The team really appreciate your review. At Ritson Lodge, they do whatever they can to make all our residents happy and comfortable with us.
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Review from Felicity L (Cousin of Resident) published on 23 June 2022
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4.0 out of 5
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The Review Score of 9.8 (9.823) out of 10 for Barchester Ritson Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Barchester Ritson Lodge is calculated as follows: ( (224 Excellents x 5) + (27 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Ritson Lodge is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Jan 2023
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Job Title: General Manager
Joined: 2020
Hello, my name is Siobhan and I am General Manager here at Ritson Lodge.
My background is actually Nursing and I am passionate about providing exemplary care and a wonderful homely experience for those who choose to make Ritson Lodge their home.
As our loved ones grow older and require more support in their day-to-day lives I can fully appreciate how hard it can be for everyone involved and my highly qualified team and I are always here to support you throughout this journey.
Our team here at Ritson Lodge are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention - whilst at the same providing a varied life enrichment activities programme and delicious home-cooked food too!
I am so proud to be working with our team here at Ritson Lodge and it is a real pleasure to get to know our residents, their families and all of our home community friends too.
I look forward to welcoming you to our home very soon!
Job Title: Deputy Manager
Joined: 2017
My name is Julie and I am the Deputy Manager here at Ritson Lodge.
I have nearly 30 years of experience in both the private care sector and the NHS. During this time, I have gained several health care qualifications. Before joining the Ritson Lodge family in August 2017, I worked for 5 years as a Deputy Manager in another care home.
My goal is to provide the best quality, person-centred care to those we support and to ensure that all our residents are able to enjoy enriched and comfortable lives .
Job Title: Administrator
Joined: 2002
Hello, my name is Jo. I have been a Home Administrator at Barchester Healthcare since 2002.
My team and I coordinate and facilitate all administration within the home for residents and staff.
My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, ordering newspapers or simply getting some extra shopping in.
Job Title: Administration Assistant
Hello, my name is Julie and I am one of the Administration Assistants here at Ritson Lodge.
I enjoy supporting our residents and assisting with any queries from relatives too. In addition to welcoming new visitors and I look forward to meeting you and helping you further when you visit our beautiful home.
Job Title: Head of Residential Care Community
Joined: 2015
Hello, my name is Marie and I am the Head of our Residential Care Community here at Ritson Lodge.
I have been a member of the team here at Ritson Lodge since 2015 and I truly love my job. The Ritson family is wonderfully supportive and we all strive to provide outstanding care for all of our residents.
I treasure the friendships I have built with our residents, and their families and have many fond memories of the times we share here at Ritson Lodge.
Job Title: Head of Memory Lane Dementia Community
Joined: 2013
Hello, my name is Becky, and I am the Head of our Memory Lane Dementia Community here at Ritson Lodge.
I have been working at Ritson Lodge for over 10 years now and my passion since I was very young has always been looking after the elderly and Dementia Care.
Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.
I really enjoy working at Ritson Lodge and nothing drives me more than providing the best possible care for all of our residents who choose to make Ritson Lodge their home.
Job Title: Maintenance Manager
Hello, my name is Paul and I am the Maintenance Manager at Ritson Lodge.
As the Maintenance Manager, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.
It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.
My door is always open to anyone who has an idea about improving the home in any way.
Job Title: Head Chef
Joined: 2022
Hello, my name is Tom and I am the Head Chef here at Ritson Lodge. I pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy.
Our Hospitality team here at Ritson Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Ritson Lodge their home.
Job Title: Host
Joined: 2017
Hello, my name is Reece and I am a Host here at Ritson Lodge.
I have worked here since 2017 and I have spent time in the kitchen and as a Host. I love being a Host because I like to help the residents and be able to interact with them. My role is to ensure that all the residents have a fantastic dining experience for every meal. The chef and I will always spend time with new residents to find out their likes, dislikes and preferences.
Job Title: Head Housekeeper
Joined: 2012
Hello, my name is Angela and I am the Head Housekeeper here at Ritson Lodge.
I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!
