This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Please feel free to visit Ritson Lodge at any time - the door is always open!
Onsite standard parking and disabled spaces are widely available at the home.
Barchester Ritson Lodge has a Review Score of 9.8 (9.823) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Ritson Lodge has 135 reviews.
Review from Steven O (Grandson of Resident) published on 29 September 2020
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Overall Experience
5.0 out of 5
Reply from Joanne Head, General Manager at Barchester Ritson Lodge
Thank you for your kind words and wonderful review. This really is very much appreciated by all the team here at Ritson Lodge!!!
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Review from B L (Son of Resident) published on 2 September 2020
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5.0 out of 5
Reply from Joanne Head, General Manager at Barchester Ritson Lodge
Thank you so much for taking the time to give us your feedback. It's much appreciated.
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Review from K S (Son-in-law of Resident) published on 25 August 2020
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5.0 out of 5
Reply from Joanne Head, General Manager at Barchester Ritson Lodge
Thank you so much for giving us your feedback. It is really important to us to get your views. Thanks again!
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Review from J S (Daughter of Resident) published on 4 May 2020
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4.0 out of 5
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Review from Nigel F (Son of Resident) published on 4 May 2020
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5.0 out of 5
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Review from M J (Daughter-in-law of Resident) published on 23 March 2020
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5.0 out of 5
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Review from P A (Son of Resident) published on 25 February 2020
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5.0 out of 5
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Review from J C (Daughter-in-law of Resident) published on 24 February 2020
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5.0 out of 5
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Review from Wendy B (Daughter of Resident) published on 13 January 2020
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5.0 out of 5
Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge
We are very proud of our home and our staff and we are delighted to receive such a lovely review from you.
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Review from K M (Son of Resident) published on 11 October 2019
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4.0 out of 5
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Review from R S (Sister of Resident) published on 9 October 2019
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Overall Experience
5.0 out of 5
Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge
Thank you for your lovely review. We were very happy to care for your brother, and we are so pleased with your view of the care here at Ritson Lodge. We are very proud of the care that we provide.
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Review from J C (Resident) published on 20 August 2019
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5.0 out of 5
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Review from Chris F (Friend of Resident) published on 10 June 2019
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5.0 out of 5
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Review from Lynda F (Friend of Resident) published on 10 June 2019
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5.0 out of 5
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Review from Edna G (Resident) assisted by family/friend published on 10 June 2019
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Overall Experience
5.0 out of 5
Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge
Thank you for taking the time to complete a review for us. We are pleased that you are enjoying living with us and we love having you here at Ritson Lodge!
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Review from M D (Son of Resident) published on 27 March 2019
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5.0 out of 5
Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge
Thank you for your kind review about Ritson Lodge. We are pleased that you find the home to be peaceful and caring - our residents are the most important at Ritson Lodge. We ensure that every resident's needs, likes and dislikes are catered for so we are pleased to hear that you have found the food is very good.
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Review from Jenny G (Friend of Resident) published on 22 March 2019
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5.0 out of 5
Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge
Thank you for your very kind review. We are pleased that your friend is enjoying their stay with us and you are welcome anytime to visit.
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Review from C W (Son of Resident) published on 29 January 2019
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Overall Experience
5.0 out of 5
Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge
Thank you for your kind review. We are proud of our staff and we have an extensive recruitment programme to ensure that we have the best care staff around.
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Review from N B (Daughter of Resident) published on 4 January 2019
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Overall Experience
5.0 out of 5
Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge
Thank you for your review - our staff work hard on the activities programme and we try to provide something that suits each of our residents. We look forward to seeing you again soon.
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Review from Tina P (Niece of Resident) published on 19 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge
Thank you for your kind review. We are pleased to hear that your Auntie enjoyed her stay at Ritson Lodge and that you found comfort in her stay here.
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The Review Score of 9.8 (9.823) out of 10 for Barchester Ritson Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Barchester Ritson Lodge is calculated as follows: ( (224 Excellents x 5) + (27 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Ritson Lodge is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Jan 2023
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Job Title: General Manager
Joined: 2020
Hello, my name is Siobhan and I am General Manager here at Ritson Lodge.
My background is actually Nursing and I am passionate about providing exemplary care and a wonderful homely experience for those who choose to make Ritson Lodge their home.
As our loved ones grow older and require more support in their day-to-day lives I can fully appreciate how hard it can be for everyone involved and my highly qualified team and I are always here to support you throughout this journey.
Our team here at Ritson Lodge are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention - whilst at the same providing a varied life enrichment activities programme and delicious home-cooked food too!
I am so proud to be working with our team here at Ritson Lodge and it is a real pleasure to get to know our residents, their families and all of our home community friends too.
I look forward to welcoming you to our home very soon!
Job Title: Deputy Manager
Joined: 2017
My name is Julie and I am the Deputy Manager here at Ritson Lodge.
I have nearly 30 years of experience in both the private care sector and the NHS. During this time, I have gained several health care qualifications. Before joining the Ritson Lodge family in August 2017, I worked for 5 years as a Deputy Manager in another care home.
My goal is to provide the best quality, person-centred care to those we support and to ensure that all our residents are able to enjoy enriched and comfortable lives .
Job Title: Administrator
Joined: 2002
Hello, my name is Jo. I have been a Home Administrator at Barchester Healthcare since 2002.
My team and I coordinate and facilitate all administration within the home for residents and staff.
My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, ordering newspapers or simply getting some extra shopping in.
Job Title: Administration Assistant
Hello, my name is Julie and I am one of the Administration Assistants here at Ritson Lodge.
I enjoy supporting our residents and assisting with any queries from relatives too. In addition to welcoming new visitors and I look forward to meeting you and helping you further when you visit our beautiful home.
Job Title: Head of Residential Care Community
Joined: 2015
Hello, my name is Marie and I am the Head of our Residential Care Community here at Ritson Lodge.
I have been a member of the team here at Ritson Lodge since 2015 and I truly love my job. The Ritson family is wonderfully supportive and we all strive to provide outstanding care for all of our residents.
I treasure the friendships I have built with our residents, and their families and have many fond memories of the times we share here at Ritson Lodge.
Job Title: Head of Memory Lane Dementia Community
Joined: 2013
Hello, my name is Becky, and I am the Head of our Memory Lane Dementia Community here at Ritson Lodge.
I have been working at Ritson Lodge for over 10 years now and my passion since I was very young has always been looking after the elderly and Dementia Care.
Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.
I really enjoy working at Ritson Lodge and nothing drives me more than providing the best possible care for all of our residents who choose to make Ritson Lodge their home.
Job Title: Maintenance Manager
Hello, my name is Paul and I am the Maintenance Manager at Ritson Lodge.
As the Maintenance Manager, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.
It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.
My door is always open to anyone who has an idea about improving the home in any way.
Job Title: Head Chef
Joined: 2022
Hello, my name is Tom and I am the Head Chef here at Ritson Lodge. I pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy.
Our Hospitality team here at Ritson Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Ritson Lodge their home.
Job Title: Host
Joined: 2017
Hello, my name is Reece and I am a Host here at Ritson Lodge.
I have worked here since 2017 and I have spent time in the kitchen and as a Host. I love being a Host because I like to help the residents and be able to interact with them. My role is to ensure that all the residents have a fantastic dining experience for every meal. The chef and I will always spend time with new residents to find out their likes, dislikes and preferences.
Job Title: Head Housekeeper
Joined: 2012
Hello, my name is Angela and I am the Head Housekeeper here at Ritson Lodge.
I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!
