Please feel free to use the car park when visiting, the gates to the front will open automatically.
Bridgedale House has a Review Score of 10 (9.958) out of 10, based on 28 reviews in the last 2 years. Over all time Bridgedale House has 84 reviews.
Review from Sally D (Daughter of Resident) published on 15 November 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul F (Son of Resident) published on 8 July 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine T (Son of Resident) published on 9 May 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin C (Son of Resident) published on 25 April 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne (Niece of Resident) published on 23 April 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Cousin of Resident) published on 12 April 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy M (Daughter of Resident) published on 12 March 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philip G (Son of Resident) published on 8 March 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris (Son of Resident) published on 6 March 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Niece of Resident) published on 26 September 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather A (Daughter of Resident) published on 8 September 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz K (Daughter of Resident) published on 7 September 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John (Godson of Resident) published on 7 September 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela S (Daughter of Resident) published on 16 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul N (Son-in-law of Resident) published on 15 May 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sean F (Son of Resident) published on 15 May 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John A (Brother of Resident) published on 8 March 2017
Submitted via Website •
Report
The
The staff at all times are most courteous and friendly and willing to help/assist in any way shape or form. Nothing is too much trouble. From the Management team through to the maintenance the atmosphere is cordial and pleasant to deal with at all times.
All things considered, BRIDGEDALE is superb and manages to cater extremely well for all the residents and in no way must it be associated with the recent adverse comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen B (Daughter of Resident) published on 16 February 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kath (Daughter-in-law of Resident) published on 10 February 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Charles (Son of Resident) published on 31 October 2016
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (9.958) out of 10 for Bridgedale House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Bridgedale House is calculated as follows: ( (319 Excellents x 5) + (14 Goods x 4) ) ÷ 333 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bridgedale House is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Jun 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
We currently have rooms available – please get in touch to enquire
Loading
Loading events
Job Title: Manager
Joined: 2011
I began my career in care at the age of 16 and have always had a real passion for caring for others. Over the years I have enjoyed working in various roles and have over 20 years of experience in the care industry. I hold a QCF Level 5 in health and social care business management as well as over 20 specialist courses. I pride myself in being able to make great relationships with residents, families, work colleagues and professional partners. I have always had a passion for caring for the elderly. Here at Bridgedale, I understand the importance of ensuring we provide the highest level of person-centred care to our residents, to ensure that they remain happy, content and as independent as possible. All whilst respecting their wishes to ensure they are cared for in a dignified and respectful manner. “As a manager, I find great fulfilment in creating a compassionate environment where every resident feels valued, and every team member is empowered to make a positive difference in the lives of those we care for”
Job Title: Accounts Manager
Joined: 2011
Angela has worked at Bridgedale since it first opened its doors in 2011. Angela has a wealth of knowledge and experience in the administration and care sector with over 20 years’ experience and holds an NVQ 3 in business & Administration. As our home administrator Angela is passionate about running our home and supporting the manager by maintaining the administration, and financial systems within the home, she always makes time for everyone by having an open-door policy and has built great relationships with residents, families, work colleagues and professional partners. “Bridgedale House is a lovely home to work in, where all the team strive to ensure our residents receive the highest standard of care and I am proud to be part of the team. My favourite part of my job is being able to not only support our residents but also their families, it’s a pleasure to help and advise them”
Job Title: Front Of House Assistant
Joined: 2015
Sarah-Jane began her career in care in 2015 first as a volunteer here at Bridgedale. Before Joining Bridgedale House Sarah-Jane had completed her NVQ Levels 2, 3 and 4 in Health and Social Care, along with 18 specialist training courses since Joining Bridgedale House. She is a kind, caring individual who is passionate and enthusiastic about creating a positive, fun, engaging, family environment for all our residents, staff and visitors. Sarah-Jane loves to introduce new activities to the monthly programme always taking on board the resident’s interests and requests. She has established intergenerational visits with the local schools on a regular basis and introduced ‘resident of the day’ to Bridgedale. “Working at Bridgedale House, it is like having a second family. Every day at work is different, and I am enjoying my new role. I love that I can continue to support the residents, team and families in my new role”
Job Title: Team Leader
Joined: 2013
Teresa has over 20 years of experience in care and has completed her NVQ Levels 2, and 3 in Health and Social Care, along with 18 specialist training courses since Joining Bridgedale House. Teresa has enjoyed working in many different roles over the years. She joined the team in 2013. Since starting she has built great relationships with residents, families, work colleagues and professional partners and is always going above and above making sure our residents are provided and receive the highest level of person-centred care and support they need. “I love working at Bridgedale House. I have always had a passion for caring for others,I enjoy building relationships and supporting our residents as well as their family and friends. One of my favourite parts of the job is getting to listen to our resident’s life stories and reminiscing. Working in care is an extremely rewarding job”
Job Title: Team Leader
Joined: 2013
Sharon Joined the team in 2013, before joining us at Bridgedale Sharon had worked in many different roles within the healthcare sector. She has a wealth of knowledge and over 40 years’ experience. Sharon holds her NVQ 2,3 and over 18 specialist training courses. As team leader Sharon takes great pride in providing compassionate and high-quality care, ensuring the wellbeing and dignity of every resident is supported. Sharon is dedicated to leading by example and is always there to offer guidance to the team and creates a positive and nurturing environment where both staff and residents feel valued. “My role allows me to make a meaningful difference in peoples lives everyday which is both a privilege and a passion.
Job Title: Care Assistant
Joined: 2020
Jess began her career in care in 2010 first as a social worker in Portugal. Jess joined the team in 2020. She is passionate about delivering the highest standard of care to our residents and always has a smile on her face. Jess loves to entertain, sing and create a fun and happy environment for the residents, staff and families “I love working in care because no two days are the same”.
Job Title: Care Assistant
Joined: 2014
Steph began her career in care in 2013. Steph joined the team in 2014 She is passionate about making a difference in the residents’ lives “I always want the best for the residents they are like a second family and love to support them daily to maintain their independence and individuality”
Job Title: Care Assistant
Joined: 2023
Siobhan joined the team in 2023. She always has a smile on her face and is passionate about making a difference every day to our residents. “Seeing smiles, and hearing laughter makes working in care special. You can go home knowing that you have made a difference to a person's day even if it was just for a few seconds”
Job Title: Care Assistant
Joined: 2021
Anu joined the team in 2021 she has her NVQ2 along with over 10 specialist training courses, as well as currently working towards her NVQ 3. Anu is passionate about providing compassionate and person-centred care to our residents, she takes great pride in supporting our residents with dignity, respect and kindness ensuring they always feel comfortable and valued. “My role allows me to build meaningful connections offering not just physical assistance but also emotional support. Knowing I can make a difference in someone’s day no matter how small is what makes this job so rewarding”.
Job Title: Care Assistant
Joined: 2021
Tia joined the team in 2021. Before Joining us, Tia had completed her NVQ 2 in health & social care and since joining the team has completed over 10 specialist training courses. Tia always has a smile on her face and loves to care for and entertain our residents, her favourite activity is music and movement. “I truly enjoy working in care because it allows me to make a meaningful difference in people’s lives. Helping others achieve comfort, dignity and independence is incredibly rewarding, and being a part of the team at Bridgedale that shares these values inspires me every day”
Job Title: Care Assistant
Joined: 2015
Megan Joined the team in 2015. She holds her NVQ 2 along with over 10 specialist training courses. Megan is a compassionate, patient and dedicated individual. She is passionate about caring for others and ensuring our residents always receive the highest standard of person-centred care, she always has a smile on her face and has built great relationships with our residents and their families. “I love working in care because it’s about more than just support, it’s about connection kindness and making sure no one feels alone.”
Job Title: House Keeper
Joined: 2013
Charlotte began her career in care in 2011 and has been a member of the team at Bridgedale since it first opened its doors in 2013. Charlotte has recently become our Housekeeper and is enjoying her new role. She prides herself on keeping the home clean and sparkling. “I find it extremely rewarding maintaining a clean, tidy and pleasant home-from-home environment for our residents, relatives and visitors”
Job Title: Maintenance
Joined: 2024
Richard joined the team in 2024. Before joining us here at Bridgedale Richard had almost 40 years’ experience as an electrician and in the building trade. Richard is ‘the man who can fix it’. He enjoys helping the residents and staff with any requests they may have. “I love being a helping hand in every corner of the home and take pride in my work around Bridgedale because it allows me to ensure the environment is safe, functional and comfortable for both residents, staff and visitors”.
Job Title: Head Chef
Joined: 2021
Evan began his career in care when he was 16 and joined the team in 2021. Before coming to Bridgedale he had worked in many different roles within the care sector. Evan is our head chef with a real passion for cooking. Evan takes pride, time and attention to making mealtimes the highlight of the day for our residents. Evan enjoys taking the time to work alongside the team to put on themed lunches, afternoon teas, and seasonal parties for everyone to enjoy. “I love being the head chef here at Bridgedale House. Food makes people happy, and I love to see people happy.”
Job Title: Kitchen Assistant
Joined: 2017
Sandra joined the team in 2017 before joining Bridgedale Sandra had worked in several different roles within the healthcare sector, Sandra enjoys spending time not only assisting the chef in the kitchen but also assisting our residents and helping them to maintain as much independence as possible. “I enjoy helping serve nutritious meals to our residents and love to be able to offer a helping hand, I pride myself in in creating a relaxed, personal atmosphere for our staff, residents and relatives.
Job Title: Domestic
Joined: 2018
Adele joined us in 2018. Adele is always happy to help others and always finds time in her day to listen and chat with our residents. “I enjoy working at Bridgedale and pride myself in maintaining our resident's home ensuring it is a clean, tidy, comfortable and safe environment”.
Job Title: Domestic
Joined: 2017
Mandy joined the team in 2017. Mandy has a real passion for caring for others and takes pride in ensuring the resident's home remains safe, clean and comfortable.” Bridgedale is a lovely home to work in with a great staff team, I find fulfilment in my role because every small act of cleanliness and organisation creates a safe, welcoming space for residents contributing to their comfort and well-being”.
Job Title: Domestic
Joined: 2021
Victoria joined the team in 2021. She takes pride in her work ensuring always with a smile on her face. Victoria is dedicated to ensuring our home remains a safe, clean and comfortable environment for not only our residents but also for our visitors and fellow work colleagues. “I enjoy being part of the domestic team at Bridgedale because it allows me to contribute to creating a clean, safe and comforting environment for those who need it most, ensuring they feel valued and cared for everyday”
Job Title: Domestic
Joined: 2022
Nataliia Joined the team in 2022. As part of our domestic team Nataliia works hard and takes pride in ensuring all areas are spotless and welcoming always paying strong attention to detail. “I love working as a domestic in a care home because I know that even the smallest things; like keeping spaces clean and comfortable make a difference in our residents’ lives. Its rewarding to be a part of a team that creates a safe, welcoming environment where they feel cared for and at home”