Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.
Parking available outside of the home.
Mapplewell Manor has a Review Score of 9.8 (9.766) out of 10, based on 30 reviews in the last 2 years. Over all time Mapplewell Manor has 153 reviews.
Review from Alex K (Relative of Resident) published on 31 January 2025
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind comments, it's been great to see the changes in your dad and the fabulous recovery he has made. I think we all made a great team to enable this transformation.
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Review from S J (Daughter of Resident) published on 17 January 2025
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Review from L D (Daughter-in-law of Resident) published on 25 December 2024
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Review from D H (Son of Resident) published on 9 December 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind remarks, it is our pleasure.
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Review from M H (Wife of Resident) published on 3 December 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind comment, we miss your husband. Thank you for always supporting us and being such a lovely friend to us all. All the very best.
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Review from S I (Friend of Resident) published on 27 November 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind comments, which are appreciated.
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Review from R L (Great-granddaughter of Resident) published on 11 November 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Many thanks for your kind comments, it was our pleasure. Please come back again.
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Review from P H (Sister of Resident) published on 21 October 2024
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Review from Karen M (Daughter-in-law of Resident) published on 27 September 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind comments, it was our absolute pleasure and I hope we see you both again.
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Review from J P (Daughter of Resident) published on 13 September 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Many thanks for your kind words, I will pass them on to our staff. Thank you for choosing Mapplewell Manor for your loved one.
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Review from Anthea B (Daughter of Resident) published on 27 August 2024
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Review from L L (Sister of Resident) published on 27 August 2024
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Review from Cheryl C (Daughter of Resident) published on 12 August 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Many thanks for your kind comments and taking the time to complete the review. I will pass on your kind words to our hard working staff.
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Review from Richard S (Respite Resident) assisted by family/friend published on 5 August 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you so much for your kind comments, we really did enjoy your company and hope you will stay again. You are a true gentleman.
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Review from Emma P (Granddaughter of Resident) published on 23 July 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind words, I will pass these onto our staff. It is our pleasure.
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Review from John B (Husband of Resident) published on 23 April 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you very much for your kind comments, it was our absolute pleasure and I hope our paths cross again.
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Review from S T (Daughter of Resident) published on 3 April 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your kind comments, we did all have a lovely time. I will pass your comments on to our staff team.
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Review from K W (Daughter of Resident) published on 2 April 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Thank you for your review and your confirmation of continued good care. I'm glad we've now been able to discuss any issues and address them.
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Review from S M (Niece of Resident) published on 6 March 2024
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Review from D H (Daughter of Resident) published on 26 February 2024
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Reply from Karen Hugill, Home Manager at Mapplewell Manor
Many thanks for your kind comments about our home, the pleasure is ours.
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The Review Score of 9.8 (9.766) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.766 for Mapplewell Manor is calculated as follows: ( (273 Excellents x 5) + (79 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 354 Ratings = 4.766
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Feb 2020
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