Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 153 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor is a Barnsley care home that opened in April 2013. The home provides long-term residential care for up to 87 residents in en suite accommodation. The passionate team are proud to deliver personalised care in a warm, supportive and friendly environment.

A purpose-built interior benefits residents’ lifestyles, as well as enabling carers to achieve their potential to provide person-centred services and respond to any developments in individual need.

An active lifestyle and social interaction are key to the care home’s approach, with additional features including musical entertainment, a hair and beauty salon, an Internet café and an activities room. Reminiscence therapy contributes to the well-being of those with memory loss, while home-cooked meals are enjoyed by all.

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Care Provided by Mapplewell Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)

Funding & Fees Guide for Mapplewell Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,264 – £1,326
    • Self-Funded Residential Dementia Care £1,356 – £1,421
  • (these prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.


  • Parking

  • Parking available outside of the home.


Mapplewell Manor Reviews (153)

Total of 153, showing 21-40
9.8

Mapplewell Manor has a Review Score of 9.8 (9.766) out of 10, based on 30 reviews in the last 2 years. Over all time Mapplewell Manor has 153 reviews.

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Review from Phil S (Son of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for only a fortnight but he has settled in very well.
All aspects of the care home have met or exceeded our expectations to date.

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Review from Mandy D (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in well.
She's comfortable, safe and feels cared for.
She enjoys seeing her family who now live close.
The staff are outstanding and respond to Mum's needs quickly and with compassion.
The shower in her room has been out of action now for 4 weeks, which is disappointing and really
not acceptable.

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Review from P W (Daughter-in-law of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring staff. They provide a loving caring home for my mother-in-law. Great activities and fun happy atmosphere particularly in the coffee shop. Nursing care and attention to detail are superb. They know and care for my mother-in-law like a member of their own family. Extras like doing her
hair whilst the hairdresser is on sick leave show how the staff go the extra mile.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

It is our pleasure to have been chosen to care for your mum. Thank you for all the support and encouragement you give to our team.


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Review from Diane C (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't think Mum could be in a better place. All staff are loving, caring, bright and cheerful. They can't do enough for the residents. Mum's room is kept clean and today, how she would like to. There is always some activity going on as well. I can't fault the place.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and for entrusting us to care for your loved one. I will pass on your thanks to our staff.


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Review from J B (Brother of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have always been treated well, with no problems with seeing my sister and if possible, where we saw her ie her room, cafe or outside.
Always helpful.

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Review from A B (Sister of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So relieved to see our sister so well looked after and content with her surroundings. The staff are wonderful having such compassion for all. The sense of humour does not go amiss and is a great attribute. Well done to all for such a homely atmosphere. Thank you.

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Review from C J (Friend of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are welcoming and friendly. The premises are warm and comfortable. My friend had previously been in a different home but was not happy there and much prefers this one. She would prefer to be in her own home but appreciates that she can't cope with being alone. I've no information regards management
or costs as this is not something I have experience/knowledge of.

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Review from Linda K (Niece of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I visit I always found the staff to be friendly and attentive. The room is always clean and tidy. I always like a coffee in the coffee lounge.

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Review from S B (Son of Resident) published on 27 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived in February 2023 after seven weeks in hospital and rehabilitation after a fall. At ninety-seven she had until then led an independent life. The entire team through office, nurses, care team, cafe and kitchen have done everything possible with thought and kindness to settle my mother
through this unsettled time of her long life.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you so much for your kind comments - she is an absolute delight.


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Review from Lynn H (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mapplewell Manor for over three years. She is happy here and well cared for. She is shown respect and love from the staff. It's a beautiful home with good facilities. Only one issue - the coffee bar can be noisy at times.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words, which I will pass on to our staff. It was an absolute pleasure to have been chosen to care for your mum


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Review from Michael B (Nephew of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident at Mapplewell Manor Care Home for nearly seven years, where her dementia care needs were met wonderfully well throughout that time. She was always treated professionally with dignity and respect during her stay there. Most of all though, she was treated as a friend and almost
as a family member within the caring home community which I know she really appreciated. She always felt that the home was spotlessly clean and really enjoyed the food and activities. I know that she was very comfortable and enjoyed her residency and the friendships she made at Mapplewell Manor. I would like to thank all the staff for the care and compassion shown towards my aunt and would happily recommend this care home to anybody. Thank you, to you all.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you so much for your kind remarks. It was truly a pleasure to have been able to look after such a lovely lady, I will pass on your kind comments to all our staff.


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Review from Julie C (Niece of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident for eighteen months. During this time the staff have been outstanding. My uncle has a range of needs, which have been met with the utmost care and dignity. He has anxiety issues along with his health needs and can be challenging at times but the staff have taken time to
understand and adapt to his ways and by doing this have realised he has a great sense of humour, which means they often laugh and joke together. He also loves the food.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments. It is a pleasure to be able to care for your relative. I will be happy to pass your comments on to our staff.


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Review from P L (Son of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional. Staff seem very attentive. Residents appear happy and well looked after.

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Review from David H (Son of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum spent nearly six years at Mapplewell Manor. In all that time, she was very well looked after and treated with respect and dignity.
During her last days, the end-of-life care she was given and support the family received was excellent!
We have no doubt we would recommend Mapplewell Manor.

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Review from Christine H (Daughter of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 12 months, and after her initial respite stay for three weeks, then a further three weeks, she absolutely loves it. Did not want to return home, has always been happy and content, and care is of a really high standard. Meals are varied and adequate. Care and attention given
to residents' health needs are met to a high standard. Staff are always friendly and will help with any problems or questions.

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Review from S T (Daughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting the park in Mapplewell, Dad would say if he needed to go into a home it would be Mapplewell Manor, he liked how the home looked and the lovely outside spaces.
Whilst looking around the home for a period of respite, Dad made the decision there and then that he would like to stay permanently.
We agreed the home is beautiful, clean, spacious and the residents we saw looked happy. Staff were informative and very friendly and Dad loved that there was a coffee shop.
Dad's health was deteriorating and unfortunately he only had a few weeks there before he died. We are sorry we didn’t get the chance to get to know staff better but the staff we dealt with were lovely and supportive as Dad moving to a home was difficult for the family. More importantly, Dad spoke highly of everyone, he couldn’t believe how lovely the food was and told us he was especially pleased to be offered toast and tea when he woke up during the night.
Thank you everyone who cared for Dad.

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Review from Dean J (Son of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean well-run home. Carers and office staff can't do enough to help. Mum has come on so much while being here. Gives me great relief to know she is well cared for.

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Review from Caroline C (Granddaughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma had been a dementia resident since April 2019 until she sadly passed away recently. During her time at Mapplewell Manor she has received outstanding care from all the staff. We feel that they have treated her as if she were a member of their own family and we felt comforted and supported
by this. Throughout a really difficult time for us as a family before she passed away the staff could not do enough to help us all. They kept my grandma clean and treated her with the dignity she would have wanted. We are extremely grateful for this. The home is clean, decorated lovely and maintained well. Myself and my husband visited regularly and we will really miss our times there. I would highly recommend Mapplewell Manor to anyone considering.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your lovely comments, it was our absolute pleasure to have been able to care for such a beautiful lady. I am so pleased you felt part of the MHA family and would like to wish you and your family all the best.


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Review from Julie B (Daughter of Resident) published on 18 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was greeted very warmly on admission. All of the staff were always friendly and helpful during my visits, they provided wonderful care to my mother and other residents. Carers were always very knowledgeable, experienced and empathetic.

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Review from Shelley J (Daughter of Resident) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor have cared for both my parents since before lockdown. Sadly they have now both died but the care they received was incredible under the most difficult circumstances. I comforted myself that apart from having the contact with me they would have wished for, they had every other single
need met and I knew they were safe, cared for and had social contact. Every member of staff that I have come to know as friends have given them so much, often working long hours but always with a smile. The home is beautifully decorated and we tended a little garden for Mum, my grandchildren called it Great Grandad and Great Grandma's hotel, and that stuck, it is a care home like no other I have ever been in. I will miss my daily visits and cannot thank everyone enough for allowing both my parents a peaceful and dignified end to their lives.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you so much for your kind comments, it was an absolute pleasure to have been able to care for both your parents. You were always so supportive in their care and towards us. During the last two years, friendships and support have been so important to us all. I wish you all the best.


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Current Review Score: 9.8 (9.766)

Overview of Review Score

The Review Score of 9.8 (9.766) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.766 for Mapplewell Manor is calculated as follows: ( (273 Excellents x 5) + (79 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 354 Ratings = 4.766

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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