Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 156 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor is a Barnsley care home that opened in April 2013. The home provides long-term residential care for up to 87 residents in en suite accommodation. The passionate team are proud to deliver personalised care in a warm, supportive and friendly environment.

A purpose-built interior benefits residents’ lifestyles, as well as enabling carers to achieve their potential to provide person-centred services and respond to any developments in individual need.

An active lifestyle and social interaction are key to the care home’s approach, with additional features including musical entertainment, a hair and beauty salon, an Internet café and an activities room. Reminiscence therapy contributes to the well-being of those with memory loss, while home-cooked meals are enjoyed by all.

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Care Provided by Mapplewell Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)

Funding & Fees Guide for Mapplewell Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,356 – £1,423
    • Self-Funded Residential Dementia Care £1,455 – £1,525
  • (these prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.


  • Parking

  • Parking available outside of the home.


Mapplewell Manor Reviews (156)

Total of 157, showing 61-80
9.8

Mapplewell Manor has a Review Score of 9.8 (9.764) out of 10, based on 33 reviews in the last 2 years. Over all time Mapplewell Manor has 156 reviews.

Overall Experience

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Review from Leanne L (Daughter of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both myself and my sister would recommend Mapplewell Manor in a heartbeat to anyone looking for a care home. The place is relaxing and has its own cafe where you can sit with your loved ones outside of their care area. The staff, we cannot thank them enough, they genuinely cared about our dad and he
is looked after amazingly. Mapplewell Manor has made what was a really difficult decision, to choose to have our dad in care, a slightly easier one to make.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you, your review is very much appreciated. It is a pleasure to care for your Dad.


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Review from Jennifer R (Daughter of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As the whole country struggles to contain the spread of coronavirus, Mapplewell Manor systems of protection, cleanliness and safety are exemplary. My mother has lived at Mapplewell for over three years and I am aware of the stringent policies which the manager instigates and which the staff follow when
we have had any infection. This life-threatening virus has at this point, not been evident at Mapplewell and I believe this is because of the measures which have been put in place and adhered too by family, professionals, carers and management. I am confident that nothing more could be done to protect the residents at Mapplewell Manor.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your review and your support at this difficult time.


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Review from Nigel M (Son of Resident) published on 18 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor is such an inviting environment and my mother was so happy to be there, she flourished whilst in the home and her health and quality of life was so enhanced no end. The staff are so welcoming and friendly it adds to the general ambience of the place. It is quite obvious that the staff
are happy to work there as it is in the atmosphere somehow. I can say, hand on heart, that this was the best decision our family made for my mother and it was an absolute pleasure to visit her and spend quality time together in the cafe area talking about old times. She was receiving her medication and being cared for in the best possible way for her circumstances. I really would like to thank everyone at Mapplewell Manor for their care and help they gave my mother, I can assure you that my family and I appreciate everything you all did for her. The building is modern and up to date with magnificent staff and management, it does not go unnoticed when staff members do qualifications.

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Review from Susan H (Daughter-in-law of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not had any experience of a care home previously as my in-laws had carers helping at home but the atmosphere, surroundings and care provided are, in my opinion, exemplary. The carers are all wonderful and provide excellent, loving care to my father in law

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your lovely comments which are much appreciated and will be shared with the staff team.


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Review from Brian D (Partner of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Findings excellent in all departments.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and thanks. I will pass them on to our staff team.


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Review from D H (Mother-in-law of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited many homes before we chose Mapplewell Manor and were almost giving up in despair but as soon as we entered Mapplewell it was like a breath of fresh air. It's a superbly run home and cannot fault any aspect.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind remarks and praise. We appreciate the support given and your comments will be passed on to our hard working team.


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Review from C H (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to Mapplewell Manor from hospital in January 2019 on end of life care. A year later she is still with us, having her 100th birthday in September 2019. This is due to the care, support and unfailing kindness of all the staff to my mother and family too. The management and staff
are exceptional in every aspect of their work, with refreshingly positive, caring and happy manner. Lovely bright and clean environment.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words about our home. I will pass on your comments to the staff team.


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Review from A P (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Excellent staff who are kind, supportive and caring. An excellent wide variety of activities and entertainment. Opportunities to attend theatres, concerts and outdoor events. A cafe-bar encouraging socialisation and lovely drinks.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your positive review. We are delighted that you find our home excellent. I will share your review with the staff team.


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Review from J B (Friend of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only visited four times. I have always received smiles or a good afternoon greeting. There is always entertainment with the residents and staff joining in. I have visited various homes over the years and there are no offensive smells when entering the building. I cannot comment on a few areas
as I am unable to due to only visiting four times.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your review. I am delighted that you feel welcomed. I will share your review with the staff team.


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Review from Howard L (Husband of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant experience.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your review. I am pleased that your experience of our home was very pleasant. I will share this with the staff team.


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Review from A W (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Mapplewell Manor for almost a year.
The facilities, accommodation and food are of the highest quality and the activities proved to be both entertaining and enjoyable for both residents and their families.
I was particularly impressed with the staff in my mother's
final days; all were caring and went the 'extra mile' in giving dignified care at the end of her life.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words. It is always appreciated when relatives share their experience and particularly as your experience was so positive. I will share this with the staff team.


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Review from Jane R (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for better care for my mum. The staff are excellent and all the residents are treated with dignity and as a family.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words. It is lovely to read that you feel our team are excellent and that you observe all the residents are treated with dignity and as a family. I will share your review with the staff team.


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Review from M P (Nephew of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly do not think my elderly uncle would still be with us today had he not had the care and attention given to him at Mapplewell Manor during the past 8 months or so since he was discharged from hospital with final stage kidney failure.
It's expensive, but you get what you pay for!

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and praise. We appreciate the support given and your comments will be passed on to our hard-working staff team.


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Review from Lesley Y (Daughter of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor is more like a 5* hotel than it is a care home. I would highly recommend this care home. The love, care and support my mother received in her two-year stay was above and beyond their call of duty. In her final days, they looked after her in such a dignified way it was overwhelming to
see. Not only did they support my mam, but they also supported my dad and our whole family. I can not thank you enough for the love, care and support you have given to her.
Thank you so much to Mapplewell Manor.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

What a lovely review; it was a pleasure to be given the opportunity to care for such a lovely lady. I will pass on the kind remarks to all our staff.


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Review from Marie R (Sister of Resident) published on 9 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister truly enjoyed her life at Mapplewell Manor. Accommodation, facilities and food were excellent. But, most importantly, her family sincerely believe that the love and care that she received from staff during her three-and-a-half-year stay could not be bettered.
It was particularly heart-warming
to observe them going out of their way in order to enhance the latter stages of my sister’s life. We will have no hesitation in recommending Mapplewell Manor to anyone looking for a care home.

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Review from Evelyn D (Respite Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was lucky enough to be able to spend nearly a fortnight in one of the best rooms to experience living in a care home. Unfortunately, an infection occurred during my stay so an accurate assessment was difficult to make as it was not functioning normally.

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Review from Rob H (Son of Resident) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot speak highly enough about the standard of care provided to my mother and father. Staff are incredibly supportive, caring and committed. From what I have seen, I can find no fault.

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Review from Tony R (Son of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Mapplewell Manor for all the time and effort they put in to celebrate my Mum's 80th birthday. Nothing was too much trouble. They went above and beyond all expectations. They provided entertainment and a wonderful buffet. Also asked Mum what she would like for her
birthday. She said a ride in a limousine, which they also arranged. Thank you to everyone involved.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

What a lovely review, it was our pleasure.


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Review from Maureen B (Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Early morning I don't always want to go down for breakfast. So staff always bring me breakfast in bed, which is lovely. My morning routine is breakfast and then a steady walk to café bar. Coffee and biscuits and I read papers, nice relaxing me time. At 1pm I go for lunch with my group of friends we
all sit together, my favourite time of the day. There is entertainment most afternoons which I really enjoy. But some afternoon I rest.
Would like some flowered wallpaper

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Review from Peter P (Husband of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has a brilliant atmosphere. Happy people and staff. My wife is stimulated and her mental health has improved and she's eating more. My wife enjoys all the activities and she dances and sings along. She mostly loves the children's visits. Overall, very happy and content.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kinds words which I will pass on to the staff team, and thank you for the support you give to the home.


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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Mapplewell Manor is calculated as follows: ( (312 Excellents x 5) + (88 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 402 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (11)

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