Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 153 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor is a Barnsley care home that opened in April 2013. The home provides long-term residential care for up to 87 residents in en suite accommodation. The passionate team are proud to deliver personalised care in a warm, supportive and friendly environment.

A purpose-built interior benefits residents’ lifestyles, as well as enabling carers to achieve their potential to provide person-centred services and respond to any developments in individual need.

An active lifestyle and social interaction are key to the care home’s approach, with additional features including musical entertainment, a hair and beauty salon, an Internet café and an activities room. Reminiscence therapy contributes to the well-being of those with memory loss, while home-cooked meals are enjoyed by all.

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Care Provided by Mapplewell Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)

Funding & Fees Guide for Mapplewell Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,264 – £1,326
    • Self-Funded Residential Dementia Care £1,356 – £1,421
  • (these prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.


  • Parking

  • Parking available outside of the home.


Mapplewell Manor Reviews (153)

Total of 153, showing 81-100
9.8

Mapplewell Manor has a Review Score of 9.8 (9.766) out of 10, based on 30 reviews in the last 2 years. Over all time Mapplewell Manor has 153 reviews.

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Review from Maria G (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the care of our mother is great. The only issue I have is the lack of activities recently. One or two days is not keeping her stimulated. I have asked if it is possible to let the residents watch old musicals whilst sitting together in the lounge. They are sat in front of a large TV screen with
a pink background smooth radio playing. Most of them don't know the songs. Would be better playing music from 40s, 50s or even daytime TV.

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Review from Z P (Daughter of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's care is second to none but I'd expect that.
My mum's medication is professionally administered but I'd expect that.
My mum's hygiene is a priority as it should be.
My mum's safety is paramount to all concerned.
But what I didn't expect was my mum's personality, sense of humour and nature
to be so specifically catered for to ensure she remains close to the woman she once was.

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Review from Kevin M (Son of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Teamwork is essential in a care home environment and Mapplewell Manor provides this in abundance. Individual care of dementia patients is second to none! Anything that can be done to improve and facilitate the resident is always done with care and compassion.
I always feel well informed regarding my
mother's care.
Mapplewell Manor is of a very high standard with regards to facilities and living conditions.
It is immaculately clean at all times with cleaning staff always at hand.
The food is first class and the outside spaces are beautiful.

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Review from Ann D (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Maplewell Manor now for 18 months and her care and treatment are still of a very high standard. The staff are super efficient, caring, friendly and approachable. Mum is 100 years old in September and they are already planning celebrations. This home should pride itself in its consistent
high standards of care cleanliness, nutrition and general concern for all its residents. You couldn't ask for better.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments which I will pass onto the staff team. It is always great boast to myself and staff to hear such comments. I look forward to celebrating your Mum’s 100th birthday in September.


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Review from Jill P (Daughter of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place, staff and entertainment. Only let down is the food, poor quality and portion sizes.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your positive review regarding Mapplewell Manor. I am sorry that you find the food less than satisfactory. Our kitchen staff take great pride in the meals they produce, by consulting on a regular basis with your residents, and we monitor the dining room experiences to ensure the best possible service. If you wish to discuss this further please do not hesitate to contact me.


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Review from J H (Daughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In early 2017 my very elderly parent became a resident after a heart attack and also sustaining a serious injury due to a fall at home. Before her accident at home she was anxious, depressed and not eating well, so had lost weight. Also, she had lost interest in life.
With an arm immobilised she was
totally dependant on the staff for all her needs.
As of today - purely due to the exceptional care, attention and support she has received from the brilliant staff, she is fully recovered, mobile, independent, safe, eating very well, no longer anxious and depressed and is enjoying life at Maplewell Manor, taking part in the lovely activities.
She is a new lady. I cannot rate the staff highly enough, credit is also due to them for helping me adjust to my parents new life in care.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words and gratitude, they are very much appreciated by us all. It is our absolute pleasure to care for your Mum and she is a valued part of our family here at Mapplewell Manor.


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Review from Stephen R (Friend of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited this home on numerous occasions to visit a resident (friend). I have found the home to be extremely clean and staff happy and cheerful and very pleasant and so caring. I would recommend the home to anyone needing care.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you Stephen for your kind comments about our home. Hope to see you soon.


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Review from Valerie T (Respite Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always - the care I received at Maplewell Manor has been first class. Management, staff, domestics, laundry and interactive, entertainment - is second to none.
I have been treated with dignity, care, love and kindness throughout my stay and would not hesitate to return.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments Valerie, it was lovely to see you again for your short stay.


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Review from Ray C (Husband of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maplewell Manor provides an outstanding level of care. The staff are happy and upbeat and provide a loving ambience for their residents.

Reply from Yvonne Reilly-Cooper, Area Manager at Mapplewell Manor

Thank you for your kind words; I know the team work exceptionally hard each day. They will certainly value your lovely comments.


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Review from Marion L (Daughter of Resident) published on 2 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident at Mapplewell Manor for nearly two years now. During December 2017 he was seriously ill and transferred to hospital three times. He now seems to be recovering well, which is no mean feat at the age of 95. I can only continue to praise the staff for their cheerfulness, dedication
and the dignity with which they treat Dad. He is content and well looked after.

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Review from John T (Son of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Mapplewell Manor since 2013 and was one of the original residents when the home opened. She has received excellent care during this period and is very happy there. She has moved to an end of life plan but the service she receives has remained at the same high standard.

Reply from Karen Hugill, Manager at Mapplewell Manor

Thank you for your kind comments, John, I will pass them on to staff.


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Review from Gillian B (Daughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I are delighted with Mapplewell Manor. The staff are amazing, always pleasant, always caring and providing an exemplary standard of care. I visit care homes in my work as a GP and, without exception, I have not seen a better care home in my 25 years professional experience. Thank you
to all the staff!

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind comments and compliments, there is no better reward for my staff and I.


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Review from Diane S (Daughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home with fantastic caring staff. Mum is very well cared for and has lots of friends here to socialise with. Couldn't be happier with the service.

Reply from Karen Hugill, Manager at Mapplewell Manor

Thank you, Gillian, for your words of thanks - my staff are delighted with your comments as I am.


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Review from Christine A (Daughter of Resident) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents became residents in Mapplewell Manor in February 2014 both suffering from dementia. They were looked after extremely well and I was always satisfied and confident that they were safe. My father's behaviour was sometimes challenging but all the staff were always patient and kind. My father
sadly passed away after a short illness, unrelated to his dementia, in February 2017 and the care given to him during his final few weeks was excellent and we were extremely grateful that the staff were able to look after him at Mapplewell and hospital admission was avoided.


Since then, the staff have spent a lot of time successfully integrating my mother with the other residents as she and my father spent most of their time together in their own rooms. The staff have always been patient and kind to her. I always feel reassured that she is well looked after and safe and I know that they will contact me if my mother is not very well or if there are any worries or concerns. They have always called her GP promptly if they have had any concerns about her health.


I continued to be extremely happy with my mothers care at Mapplewell Manor.


Reply from Karen Hugill, Manager at Mapplewell Manor

Thank you for your kind review it is much appreciated and I will pass these comments on to our staff. It is always uplifting when staff are praised for their hard work and commitment.


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Review from David E (Son of Resident) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally pleased with friendly staff - high standards of cleanliness around the building (ground floor) - monitoring of my mum has been generally very good - a few incidences where she was wet (urine) and clothing was occasionally soiled and hung in the wardrobe.


Cafe is a massive plus!!! and staff

generate a happy positive atmosphere. Not sure there is enough variety of entertainment/interest for the residents. Generally very happy with mum being placed at Mapplewell Manor.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your positive review, I would very much like the opportunity to meet with you to discuss your concern and explain the circumstances behind it.


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Review from Richard S (Son of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was fiercely independent and she considered that moving into a home was in some way a failing on her behalf. Mapplewell Manor changed all that. She could not believe how caring the staff could be and how much at home she felt.

Reply from Karen Hugill, Manager at Mapplewell Manor

Thank you for your kind remarks - your mum was an absolute pleasure and will be missed. I will pass on your kind remarks to our staff


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Review from E H (Friend of Resident) published on 7 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Each time I visited my friend always found the people (staff) to be friendly and helpful. I can't really comment on management as I'm only a friend to the resident and wouldn't have any dealing with them. The home is clean and a warm feeling.

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Review from Sheila (Daughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impressions of the airy, bright, very welcoming coffee lounge, the open aspect of the building and the friendly staff were all extremely encouraging. I was also very impressed with the knowledge and experience of the manager, on her initial home visit. Throughout my mother's stay, those first
impressions never faded they were only exceeded. Mapplewell’s excellent performance starts at the top with the Manager who leads by example and is delivered by all the caring and devoted staff for whom nothing is too much trouble. Meals are tailored to guest's diets. My mother was blind but her needs were always recognised especially by the staff coordinating activities and entertainment. Most importantly I never had cause to worry about my mother's care during her 2-year stay. Staff were available 24/7 for any queries. Mapplewell Manor is a well organised and well-run care home where all staff take great pride in their work and surroundings. Thank you all for my mother's wonderful care.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind words, it was a pleasure to have been part of your mums care. Your kinds words will be passed on to our hard working staff who I am sure will be delighted you thought so highly. Best wishes.


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Review from Cheryl L (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful atmosphere within the home. The carers are incomparable and nothing is too much trouble not only for residents but also their relatives.

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Review from Kenneth H (Friend of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is the best one I have ever been to. It's also the cleanest. Most of the staff make you welcome and I could not have wished for my friend to have a better place to live. It's beautiful and a home I hope I will end up in if it comes to that.

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Current Review Score: 9.8 (9.766)

Overview of Review Score

The Review Score of 9.8 (9.766) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.766 for Mapplewell Manor is calculated as follows: ( (273 Excellents x 5) + (79 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 354 Ratings = 4.766

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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