Mapplewell Manor

Greenside Avenue, Mapplewell, Barnsley S75 6BB
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9.8 153 Reviews
  • Mapplewell Manor, Barnsley
Mapplewell Manor is a Barnsley care home that opened in April 2013. The home provides long-term residential care for up to 87 residents in en suite accommodation. The passionate team are proud to deliver personalised care in a warm, supportive and friendly environment.

A purpose-built interior benefits residents’ lifestyles, as well as enabling carers to achieve their potential to provide person-centred services and respond to any developments in individual need.

An active lifestyle and social interaction are key to the care home’s approach, with additional features including musical entertainment, a hair and beauty salon, an Internet café and an activities room. Reminiscence therapy contributes to the well-being of those with memory loss, while home-cooked meals are enjoyed by all.

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Care Provided by Mapplewell Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)

Funding & Fees Guide for Mapplewell Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,264 – £1,326
    • Self-Funded Residential Dementia Care £1,356 – £1,421
  • (these prices are only a guideline, please contact Mapplewell Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome but Mapplewell Manor would kindly ask that visitors respect the residents' privacy during meal times.


  • Parking

  • Parking available outside of the home.


Mapplewell Manor Reviews (153)

Total of 153, showing 101-120
9.8

Mapplewell Manor has a Review Score of 9.8 (9.766) out of 10, based on 30 reviews in the last 2 years. Over all time Mapplewell Manor has 153 reviews.

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Review from Carol C (Daughter of Resident) published on 8 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor, the care our Mam has received from all staff management and all involved has been outstanding and can not thank them enough.


Mams room and surroundings are beautiful and as a family, we thank you all for it has been such a difficult time x


Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you for your kind remarks; we pride ourselves with delivering a high standard care.


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Review from Stephen D (Son of Resident) published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly excellent care home. Mum spent almost 2 years there and was very happy. When mum became ill, the love, care and kindness given were incredible. Mum was ill for several weeks, the end of life care was exemplary. Nothing was too much trouble and the staff went beyond the call of duty to care for
mum.


Not the cheapest, but without doubt, the best in South Yorkshire. Thank you, everyone.


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Review from Susan D (Daughter of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mapplewell Manor is a beautifully decorated and furnished home up to a good hotel standard. It is always spotlessly clean and doesn't feel like a care home when you go in.


The staff are always cheerful and attentive to the needs of the residents. During Mum's final days at the home, all the staff

were looking after her as if she was one of their own. When the family were unable to be with her there was always a member of staff present to watch over her. There is always activities organised and mum enjoyed poetry writing, singing and going out to lunch before she became ill. The staff and their attitude to the residents are a real bonus in this care home.

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Review from Stephanie C (Daughter of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 18 months as she suffers from Alzheimer's. The staff are amazing and work extremely hard to ensure all residents are cared for with empathy and dignity. They also have a full-time entertainment and beauty therapy team offering the residents a full entertainment program
plus massages, manicure, facial and pet therapy.
This is fantastic stimulation for my mum and it really does put a smile on her face and a brightness in her eyes.
The support I also receive as a carer is so appreciated too.

Reply from Karen Hugill, Home Manager at Mapplewell Manor

Thank you Stephanie for such a lovely review. Your support is much appreciated my staff and your love for your mum is clear to see and as a team we work well.


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Review from D K (Sister of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home to be welcoming, spotlessly clean and well decorated.
To me, it is like walking into a '5-star' hotel.
All the staff are happy, smiling and extremely helpful, there are always lots of activities going on.
Very welcoming to families with children.
Everyone makes the place 'home
from home'

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Review from Kay S (Cousin of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very very friendly staff more than helpful in every way. Caring cheerful. The home is clean more of a 5-star hotel. Can I please put my name down? I can move in today. Just perfect.

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Review from Mary H (Daughter of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 99 and came here after a stroke for end of life care. Although she now has 2 different types of dementia, her physical wellness is amazing.

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Review from Roy M (Husband of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in here for 12 months and I visit every day. Mostly my wife is very happy here and me and my family are very happy with the care she gets and she seems very settled.
I am speaking on behalf of my wife as she has no speech at all but she is well looked after.

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Review from Verde H (Resident) assisted by family/friend published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite happy and everybody friendly.
First home been in permanently and really settled.

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Review from Sharon D (Daughter of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mapplewell Manor is an excellent care home.
The rooms are luxurious and always clean.
The standard of care from the care staff is extremely high and the staff often go above and beyond the general care, for example, knowing my mum is a catholic they often say a prayer with her at night.
The activity
staff are continually arranging treats, vocalists, musicians, activities art/general knowledge, poetry reading.
Mum is 96 years old and lived in the home for three years and would not have reached that age without such dedicated care, I am very grateful.

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Review from Tracy M (Daughter of Resident) published on 5 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff treat all residents with respect and have a high standard of care and understanding They always smile and greet visitors. I highly recommend this is the best place for a person to be if they can no longer in their own home

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Review from Michelle B (Granddaughter of Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I first came to visit last October from London and we come up once a month now.
All the staff were very welcoming and full of great advice on what to say when my nana asks questions. I now have great relationships with a few of them, which is wonderful and gives me peace of mind between visits.
Nana's
room is lovely and always really clean. She seems very settled here and has strong relationships with all the carers.

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Review from Andrew H (Son of Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There's a lot of new staff and residents which is unsettling for mum. The care from staff is very good and with her regarding food, she does refuse drinks because she doesn't want to be a pest asking for the toilet.
Staff are respectful towards her and the manager is nice but quite busy.
Mum likes
her room and is very comfortable. Mum feels safe and has no worries at all.

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Review from Steven R (Son of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The coffee shop area is well maintained. Rooms are clean and always tidy.

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Review from J S (Son of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the staff extremely friendly and helpful. Any request was dealt with a smile and kindness.

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Review from Sarah C (Daughter of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The environment and surroundings are very pleasant. My mum is a resident on the top secure unit and will now not go downstairs for entertainment.
Most patients on the top floor seem to benefit immensely from live music entertainment, unfortunately this does not seem to happen on a regular basis.
Some
of the staff have helped raise funds to assist this, but as a family, we would appreciate a little more funding being used in this area for the more advanced dementia suffers.

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Review from J H (Daughter of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rooms and communal areas are excellent. Staff are very friendly, caring and knowledgeable.
The entertainment is very good.
All in all a safe, clean and comfortable environment. The café area is a bonus.

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Review from Diane P (Daughter of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since February 2016 and found staff very good. She has made good friends and from being a very private and quiet lady, has come out of her shell and mixing well with the other residents, taking part in most of the activities.

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Review from Malcolm S (Son of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, myself and my sister were treated with respect and dignity. The staff were happy, pleasant and nothing seemed too much trouble for them I cannot praise them enough.
The home was very clean and well run, I would not hesitate to recommend it to anyone. It is not a good time for any family
but it was made a lot better and easier by all the staff.

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Review from J W (Daughter of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was approaching the end of her life and the wonderful staff at MApolewell Manor made it possible for her to stay in her familiar surroundings and receive all her care in situ. She was surrounded with the love and care of the Woodlands unit care staff and manager. The staff were very supportive of
us (her family) and made it possible for use to stay with mum until she passed away. She was treated with love, dignity and respect. Thank you to you all.

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Current Review Score: 9.8 (9.766)

Overview of Review Score

The Review Score of 9.8 (9.766) out of 10 for Mapplewell Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.766 for Mapplewell Manor is calculated as follows: ( (273 Excellents x 5) + (79 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 354 Ratings = 4.766

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mapplewell Manor is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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