Homelands

212 Anerley Road, London SE20 8TJ
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9.0 5 Reviews
  • Homelands, London
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Care Provided by Homelands

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 14 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sherine Jawaheer (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (14)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Homelands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,716 – £1,716
    • Self-Funded Residential Dementia Care £1,716 – £1,716
    • RESPITE Self-Funded Residential Care £1,716 – £1,716
    • RESPITE Self-Funded Residential Dementia Care £1,716 – £1,716
  • (these prices are only a guideline, please contact Homelands to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Homelands? View your Advertising Options

Homelands Reviews (5)

9.0

Homelands has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Homelands has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
3
3
3
2

Review from Meyrem E (Daughter of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am sharing a second review as I am and continue to be so impressed by the high quality of care my mother receives in your care home. The staff are all amazing in the care they provide and we are always met by the amazing reception team with a warmth that makes it feel as though we are in our home
and Mum is being looked after by her own family. We all feel very lucky to have had Mum placed in such a warm, friendly and caring place, where the staff have passion for the work they do and are clearly not just working for a wage.

Reply from Gillian Hensley-Gray, Registrar at Homelands

Thank you for your encouraging words which we have passed on to the team.


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Treated with Dignity

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Value for Money

Review from Karen E (Daughter of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum became a resident at Homelands 8 months ago. It is always worrying when a loved one has to be moved to Care but we have never had to worry, our mum is greatly cared for by all members of the staff at Homelands. We visit almost every day and even though Mum's health has deteriorated due to her
medical condition, she is always clean and looked after. We cannot express our gratitude enough.

Reply from Gillian Hensley-Gray, Registrar at Homelands

Thank you for your appreciative words. It means a lot to our team to receive positive feedback and support from family members.


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Review from M E (Friend of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean and welcoming place. Good security at the front of the house. Helpful staff in and around the building (including cleaning staff and lift codes!) Care taken over putting residents together in the day room and being looked after by staff.

Reply from Gillian Hensley-Gray, Admin at Homelands

Thank you for your kind comments which we have shared with our great team.


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Review from Robert S (Brother of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been well looked after Oatleigh since she joined. She is kept clean and dressed well daily. In normal times, activities are encouraged and visitors are welcomed. The most important aspect of the home is that she is kept safe, loved and respected. I am very glad that we found Oatleigh and
I do not hesitate to recommend.

Reply from Gillian Hensley-Gray, Admin at Homelands

Robert, we have always enjoyed seeing you and your wife when you visit your sister. Your support and appreciation really count.


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Review from L T (Daughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved here from hospital Jan 2019 as she was declared as no longer having mental capacity. The care mum receives is absolutely superb! She is always clean and well presented and the staff are so caring! We, as a family, feel very satisfied that our mum is being so well cared for!

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Treated with Dignity

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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Homelands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Homelands is calculated as follows: ( (27 Excellents x 5) + (9 Goods x 4) ) ÷ 36 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.25 Points relating to the number of positive Reviews for Homelands is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 3 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Homelands

What types of Care is Homelands registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Homelands provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Homelands have?

There are 14 Single Rooms.

What are the Facilities & Services at Homelands?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Homelands to the centre of London?

7.5 mile(s) as the crow flies, distance by road may be significantly further.