The Fairways

Malmesbury Road, Chippenham SN15 5LJ
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9.7 36 Reviews
  • The Fairways, Chippenham
The Fairways care home overlooks a golf course and is situated close to the attractive town of Chippenham, providing modern and yet homely accommodation for 60 residential and residential dementia care residents. The extensive choice of accommodation, including single rooms, and one and two-bedded suites, ensures residents can find the perfect place to call home.

For those who enjoy the outdoors, the home's landscaped gardens and nearby golf course provide lovely areas to relax and great scenery to enjoy.

The home is committed to providing alternative therapies such as reflexology and music therapy, which does much to help promote the well-being of each individual, whilst investing in technology such as interactive dementia tables. They also have a Chaplain who offers pastoral support to all, whatever their beliefs.

Whether it’s the home's vibrant activity programmes, freshly prepared meals, chaplaincy support, award-winning music therapy for those living with dementia and, of course, its high safety standards, each resident is supported to live later life well.

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Care Provided by The Fairways

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Adam Baker (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (56)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Number of floors: 2

Funding & Fees Guide for The Fairways

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,362
    • Self-Funded Residential Dementia Care from £1,565
    • RESPITE Self-Funded Residential Care from £1,362
    • RESPITE Self-Funded Residential Dementia Care from £1,565

  • Residential care will range from: £1,293.45 (1 bed suite - Shared occupancy, low care needs) or £1,361.53 (Single en suite, low care needs)
  • (these prices are only a guideline, please contact The Fairways to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open 24/7 and there is no restriction on visiting hours.


  • Parking

  • Free parking


The Fairways Reviews (36)

Total of 36, showing 1-20
9.7

The Fairways has a Review Score of 9.7 (9.736) out of 10, based on 14 reviews in the last 2 years. Over all time The Fairways has 36 reviews.

Overall Experience

  • 31
  • 4
  • 1
  • 0
  • 0

Date Published

36
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22

Review from B H (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any concerns. They have been so supportive to me as well with the hard transition of moving Dad to the home. We have regular catch up meetings where Dad's care is discussed
so I know what is happening.

Reply from Adam Baker, Home Manager at The Fairways

Thank you so much for your generous review, we are always so happy to welcome families and value how meaningful your presence is to your loved one.


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Review from G M (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and family celebrated her 100th birthday while she was a resident at the care home. Because of numerous logistical challenges, the family was undecided what form the celebration should take. I discussed this issue with the care home management. Unprompted, they offered to arrange the whole
event. I cannot praise highly enough the way in which this was managed. On the day itself, the home manager and another staff member decorated the room beautifully and served up the delicious Sunday lunch with obvious pleasure to twenty of us who had come from Australia, Thailand, America and the UK to celebrate this auspicious occasion. I wish to thank again both the home manager and the other staff member for their kindness and enthusiasm thus ensuring that the birthday was truly special.

Reply from Adam Baker, Home Manager at The Fairways

It is an absolute honour and privilege to have the opportunity to host such a special occasion and such a special treat to have so many from around the world visit.


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Review from Ej S (Wife of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has issues with his health the past few months (more than usual) the staff have always kept me informed and have updated me after a doctor has visited. I have had to contact a consultant regarding his main issues, so between us all he hopefully will be getting the best care. He has lived
at The Fairways since September 2020, although it's a long journey for me to visit, he is settled and happy here. Has joined in the activities when he's been able to, and has had some lovely trips out.

Reply from Adam Baker, Home Manager at The Fairways

Thank you so much for the kind review, we appreciate it and will continue to keep all families as involved as we can to provide the best care.


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Review from A R (Wife of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband receives. The staff are all very friendly and helpful. The food is good and my husband who has a good appetite is always offered second helpings .The room are kept clean although it must be very difficult sometimes.

Reply from Adam Baker, Home Manager at The Fairways

It is an absolute pleasure and honour to support your husband and we thank you for the years of support also.


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Review from Rose S (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at The Fairways care home for almost three years.
As a family, we have been very happy with the care she has received during that time.
The home is very clean and well-maintained, it is light and cheerful. The staff are kind, caring, and supportive. They are very respectful
and understanding of Mum's little ways.
The food is varied and very good quality.
Health and medication care is very good and a doctor is called promptly when required.
We always feel welcome as a family and are kept informed about all that is happening regarding Mum's welfare which is so reassuring.
Mum has thrived since she came into the Fairways and is settled and content. She has a lifelong faith so having a visiting chaplain and weekly services has been a real solace for her. Mum enjoys taking part in the varying activities - arts and crafts and playing board games etc.
As a family, we can thoroughly recommend The Fairways as an excellent care home.

Reply from Adam Baker, Home Manager at The Fairways

Thank you so much for the glowing review. It's a pleasure to have the opportunity to support your Mum. We have lots of exciting new updates to be announced very soon.


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Review from L C (Sister of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is kept very clean the staff are all friendly and kind and my sister has thrived since she came to Fairways. My sister enjoys the increased number of activities and seems to get on with the other residents including some on the dementia floor.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you so much for you lovely review. I am so pleased that you feel your sister is happy here and that she enjoys the activities on offer.


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Review from C D (Daughter of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would like Mum to easily go to the garden with visitors. (have access without help). Staff treat Mum with respect and time. When family ask any questions they are always answered and help is always willing. Mum loves The Fairways.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you for your review. I understand your comment regarding the garden as your mum lives upstairs and does need support to get outside. However, the team are always happy to help her. I am pleased that you feel your Mum is treated with respect.


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Review from T W (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been at the Fairways (18 months) she has really enjoyed being there. She has made friends and joined in with all the entertainment and loves being looked after by all the wonderful and caring staff. I never have to worry about my mum now as I know she is in the best place and the most
important thing to me is that she is happy and laughs a lot.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you for such a lovely review. I am so glad that you feel that Mum is in the right place and that she is happy.


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Review from Anthony K (Brother of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find the staff very efficient and helpful.
The premises and facilities are excellent.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you for your kind review. I am pleased that you find the team helpful.


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Review from Helen F (Daughter of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Fairways has a good atmosphere. Residents are well cared for, and requests from relatives on behalf of residents are responded to. Carers know that Mum loves music, and DVDs of her favourite musicians are put on for her. Mum has a special wheelchair that reclines to keep her safe, and carers help
to move her between the wheelchair and a recliner in the lounge so that she can be part of the community and be with other residents for meals. I very much appreciate the care shown to Mum.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you so much for the lovely review. I am glad that you feel Mum is well cared for.


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Review from Kim J (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 4 years and has dementia.
She is well cared for and enjoys a wide range of activities thanks to the excellent staff.
The home is clean and a good variety of food is served to the residents.
The staff are very friendly and hardworking and although busy, always have
time for a chat and an update.
There is an attached bistro with a courtyard garden where we love to take Mum for a coffee when we visit.
The care home staff also run wonderful events in the bistro from time to time to which family and friends are invited.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you so much for taking the time to review The Fairways. I am pleased that you feel Mum is well cared for and it is always appreciated when the team are acknowledged for the great work they do.


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Review from Claire R (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over two years in Fairways Chippenham. The staff at all levels are caring and friendly. They are very good at keeping me informed of my mother's well-being. Also, the food is excellent -I often eat in the bistro myself when visiting! They provide a wide range of activities
for the residents. I cannot thank them enough, knowing my mother is well looked after and safe.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you so much for your kind review. It is always great when the team receive positive feedback.


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Review from Stephen W (Son of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia. She had a live-in carer but was unhappy and needed more company. Her life has improved substantially since moving to The Fairways. Even though her memory has gone she enjoys the company of the other residents. Most of all the attention, friendship and entertainment provided by
the carers themselves have meant she is now much happier. The facilities are clean and modern, the food is good and the cost is very reasonable compared to other providers of a similar standard. We looked at four care homes and Fairways was easily the best.

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Review from A P (Daughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are really lovely and so welcoming and caring. Have always found it a pleasure to visit the home. My mother is very happy living in the home. The home is always very clean and the food is excellent.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you for your kind review. It is much appreciated when staff are recognised for the hard work that they do. I am so pleased that Mum has settled in and is happy.


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Review from Jane J (Daughter of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to The Fairways after he was discharged medically fit from the hospital but was in no state to look after himself. From the minute I contacted the home, the care and service were outstanding. The manager was understanding and really lovely to us and the staff are fabulous. He was really
poorly the first two months and he got the best care. The staff called me, kept me up to date and it was clear they genuinely cared. The standard of care is outstanding and my father has decided he wanted to stay at The Fairways and is in better health now than he has been for a long time. I would recommend them to anyone.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you so much for the review and the kind words about The Fairways. The team work hard to provide the best care and it is wonderful for them when this is recognised. I am so glad that Dad is happy here.


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Review from Angela D (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my experience, my mother has been cared for with professionalism, kindness, humour and compassion. She always appears happy when in the company of staff, and is willing to leave with them at the end of my visit. She is always very clean, comfortably dressed, and care is taken doing her hair and
helping her put on jewellery. When she has had a medical issue (e.g. 'weeping' eye, STI,) staff are quick to make a doctor's appointment for her and equally prompt to update me about the treatment given. I have always felt welcome to phone at any time, call in too (although not recently, of course!) and my questions and concerns are always answered with the relevant information, and with courtesy. I chose The Fairways after having visited a friend's mother here (several times) and have been very satisfied. During this whole ghastly Covid episode, the staff have been amazing - patient, kind and professional - with both residents and families.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you for your kind review. It is always good to receive positive feedback and we are glad that you are happy with all the care that your Mum receives.


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Review from Reg H (Son of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother relocated from the Fairways Appartments to the Care Home after hospitalisation at the end of October 2020. The admission process was handled really quickly and efficiently. The process was made really clear and any questions we had were comprehensively answered. Staff were really quick to
help us despite being in the middle of the pandemic and we were reassured by the professionalism of everyone involved.
Since taking up residence, my Mum settled in really quickly and easily integrated with other residents. We have been involved with all decisions, whether medical or just practical arrangements required and have held video meetings with staff when face-to-face meetings were not possible. The staff have facilitated video communications with Mum, as well as calls on the telephone and visiting has been made available, subject to safety guidelines and managed really efficiently. There are plenty of activities for residents and Mum is very happy in her new home.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you for your review. We are glad that Mum has settled in and is happy. We are pleased that you have been able to keep in touch with Mum throughout the pandemic and she has taken part in the many activities on offer.


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Review from Richard S (Son of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has excellent, well maintained, modern, clean accommodation. The food is of a high quality with choices available. The staff are excellent, very caring and nothing is too much trouble for them. Health monitoring and medication administration of residents is very good and doctors are called
in when required. Relatives are kept informed of all medical issues and actions. The coronavirus has meant that the entertainment/activities programme has been restricted over the last year and coupled with very severe company policy (perhaps over-cautious at times) visiting arrangements have led to a deterioration in my parents' mental health. Hopefully, things will get back to normal soon.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you for your lovely review. It is always good to have such positive feedback about the staff. During the pandemic, it has been a fine balance between keeping residents safe and well and promoting mental wellbeing. Whilst trips out and entertainment have been restricted, we have still maintained a daily in-house activity programme. We are looking forward to the time when all restrictions are safely lifted.


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Review from Y T (Daughter of Resident) published on 28 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the Covid pandemic, everything has been done to keep residents safe. I have had regular Skype calls with my other and garden visits. I have been contacted straight away if there have been any problems.
Residents have been given as many activities as possible with the circumstances, and the staff
have been magnified.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you for your review. I am pleased that you have been able to keep in touch with your relative through this difficult time. Thank you for your kind comments regarding the staff team.


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Review from Sandra P (Regular Volunteer) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a volunteer in the fairway for a number of years and found the home excellent. The staff are great and very helpful, nothing is too much trouble. It’s clean and tidy and a lovely atmosphere looking forward to returning when COVID is over.

Reply from Elaine Andrews, Home Manager at The Fairways

Thank you so much for your lovely review. We can’t wait to welcome all our volunteers back into the home!


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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for The Fairways is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for The Fairways is calculated as follows: ( (124 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 163 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Fairways is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Top 20 Large Care Home Groups 2025

Recipient: MHA

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: MHA

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: MHA

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (1)

Adam

Adam Baker

Job Title: Home Manager

Joined: 2024

Adam Baker is a seasoned care professional with over 15 years of experience. For the past 8 years, he has managed care homes with a focus on continuous improvement and creating a supportive, family-like atmosphere where residents and colleagues feel cherished and enjoy their surroundings. Before care homes, Adam worked for 7 years as a Team Leader with The Brandon Trust, where he supported children, young people, and adults with learning disabilities and autism. Passionate about making a positive impact, Adam is dedicated to fostering respectful and inclusive environments.


Frequently Asked Questions about The Fairways

What types of Care is The Fairways registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Fairways provide?

Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does The Fairways have?

There are 56 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Fairways?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Fairways to the centre of Chippenham?

1.6 mile(s) as the crow flies, distance by road may be significantly further.