Melba Lodge

67 Brewery Road, Plumstead, London SE18 1ND
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10 21 Reviews
  • Melba Lodge, London
Melba Lodge specialises in supporting residents with enduring mental health problems and, learning disabilities to acquire independent living skills. Service provisions included personalised care and support packages that adhere to the company ethos of equality at all stages of care.

The aim is to empower service users, helping them to become involved in community life, to self-determine their own aspirations, while living a secure and healthy lifestyle.

The provider respects cultural values and is committed to upholding the rights of service users. The homes are cosy, clean, comfortable and staff are friendly.

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Care Provided by Melba Lodge

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 4 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Korsakoff Syndrome
  • Schizophrenia
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Mabel Obianim-Bimpong (Registered Manager)
  • Admission Criteria
    • Private, Local Authorities and NHS
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (4)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Melba Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Visiting

  • Visitors are allowed up to 8pm.
    There is lunch time protected hours from 12pm to 2pm.
    But flexible.


  • Parking

  • There is free parking from 11am Monday to Friday. Free parking at weekends.


Melba Lodge Reviews (21)

Total of 21, showing 1-20
10

Melba Lodge has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Melba Lodge has 21 reviews.

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Review from Barry M (Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Christmas here has been very good. I hope next year will be the same, it's been lovely to share a lot of good days at Christmas with the managers.

Reply from Mabel Obianim-Bimpong, Registered Manager at Melba Lodge

Thank you for your kind words. We will make this Year's Christmas even better with more fun. Wishing you the very best for 2025.


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Review from Wayne B (Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a lovely Christmas. The food was brilliant and the activities were great. I am looking forward to the New Year.

Reply from Mabel Obianim-Bimpong, Registered Manager at Melba Lodge

We are glad you had a lovely Christmas. Wishing you a Happy New Year.


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Review from Alan M (Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food was marvellous on Christmas day and in plenty. Thank you to the manager for the lovely Christmas presents. We had a lot of Christmas activities to choose. We had a great Christmas.

Reply from Mabel Obianim-Bimpong, Registered Manager at Melba Lodge

We are happy you had a lovely Christmas. We wish you well for 2025.


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Review from N S (Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy going for walks, I would like to go for walks more often. I am very quick and like to go swimming in the new year.
The food was very tasty and enjoyed Christmas dinner. The staff are very understanding to me always.

Reply from Mabel Obianim-Bimpong, Registered Manager at Melba Lodge

Thank you so much for your kind words. We are glad you had a lovely Christmas. We wish you a Happy New Year.


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Review from T H (Sister of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely, my sister seems very happy and relaxed. Overall I'm very happy with my sister's care.

Reply from Mabel Obianim-Bimpong, Registered Manager at Melba Lodge

Thank you for your review. We appreciate your support for your sister and our Team with your regular visits and sometimes attending her hospital appointments. Victoria loved all the clothes you bought for her for our recent holidays in Essex.


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Review from W B (Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The holiday was brilliant. We had a brilliant meal, a leg of lamb. The staff and the manager are great.

Reply from Mabel Obianim-Bimpong, Registered Manager at Melba Lodge

Thanks. We are glad you had a lovely holiday and we look forward to supporting you to achieve your goals..


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Review from V H (Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I receive excellent care at Melba Lodge. Nice and clean home.

Reply from Mabel Obianim-Bimpong, Registered Manager at Melba Lodge

Thank you for your kind comments about living in Melba Lodge. We strive to keep a clean environment for the health and enjoyment of all our residents, families, visitors and our staff.


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Review from David S (Son of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Melba Lodge is a clean, friendly, well-kept property. Dad is very happy here, he eats well and has seemed very content.

Reply from Mabel Obianim-Bimpong, Registered Manager at Melba Lodge

Thank you all for your kind words about our service. We are a small family family-oriented and friendly run home. We strive to keep our residents safe, happy and clean at all times. We make sure they eat well and attend their appointments and engage in meaningful activities of their choice e.g. going to the local football club. Some of their entertainments include going for pub lunch, cinema, fast-food restaurant, Chinese restaurant, bowling etc. We go on caravan holidays at times. We celebrate residents' birthdays with party, a cake and a present. We respect our residents' choices and human rights. We offer them lots of freedom. Above all, we appreciate and are grateful for the support of their families and friends and always look forward to seeing them.


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Review from S H (Sister of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Melba Lodge for many years, and she has shown so much improvement. She laughs, communicates well, her hygiene is 100%. Melba Lodge feels like a home, and not a clinical place. She has built friendships with the other residents and never once came to me with complaints of being
ill-treated and she is not one to hold back if there was cause for concern! I am 100% happy with the care received from Melba Lodge.

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Review from J S (Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely here. Love the staff 100%.

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Review from V S (Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a nice home with caring staff.
I live like a king here. The staff treat me very well.
Looking forward to the holiday in September.

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Review from Louise M (Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management have told me how important it is to learn about coronavirus and how to take care. The staff are very kind and the food is lovely. I enjoyed going to the shop last Tuesday for shopping.

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Review from M R (Private Carer of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The services and the carer was excellent. He was very happy and I'm very pleased.
Thank you.

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Review from James B (Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service is good and I get on with the workers. I like the food and activities.

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Review from Peter D (Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is never boring here. There is something always going on. I like the culture here.

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Review from Richmond M (Father of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been a resident of Melba Lodge for six and a half years and in that time she has progressed very well, particularly in her general attitude and personal hygiene.

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Review from Samantha H (Sister of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very reassuring knowing my sister is in very good hands at Melba Lodge. I know she is being looked after and safe. The staff are great and my sister has settled in well in the short time she has been there.

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Review from Lillian D (Sister of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Melba Lodge is a clean and safe place. The staff are friendly and kind. I would recommend Melba Lodge to anyone.

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Review from Gunjiot G (Private Carer of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My service user absolutely loves going to Melba Lodge. She loves the friendliness and all the attention the staff give to her. She even goes for the day sometimes and loves going to meet the manager. She comes back so happy and plans when she is going to go again.

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Review from S R (Mother of Resident) published on 22 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house is kept very clean, the staff and management are very friendly you always get made welcome. The food is always good and I always get offered a cup of tea. Everyone seem happy. The leg of Lamb was very tasty made pasta and rice and salad and other food. There is always plenty to eat. The food
is always presented nice.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Melba Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Melba Lodge is calculated as follows: ( (118 Excellents x 5) ) ÷ 118 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Melba Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 4 registered maximum number of service users is 0.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Melba Lodge

What types of Care is Melba Lodge registered for?

Respite Care, Learning Disability, Mental Health Condition, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Melba Lodge provide?

Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Melba Lodge have?

There are 4 Single Rooms.

What are the Facilities & Services at Melba Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Melba Lodge to the centre of London?

10.2 mile(s) as the crow flies, distance by road may be significantly further.