Melba Lodge

67 Brewery Road, Plumstead, London SE18 1ND
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10 24 Reviews
  • Melba Lodge, London
Melba Lodge specialises in supporting residents with enduring mental health problems and, learning disabilities to acquire independent living skills. Service provisions included personalised care and support packages that adhere to the company ethos of equality at all stages of care.

The aim is to empower service users, helping them to become involved in community life, to self-determine their own aspirations, while living a secure and healthy lifestyle.

The provider respects cultural values and is committed to upholding the rights of service users. The homes are cosy, clean, comfortable and staff are friendly.

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Care Provided by Melba Lodge

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 4 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Korsakoff Syndrome
  • Schizophrenia
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Mabel Obianim-Bimpong (Registered Manager)
  • Admission Criteria
    • Private, Local Authorities and NHS
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (4)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Melba Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Visiting

  • Visitors are allowed up to 8pm.
    There is lunch time protected hours from 12pm to 2pm.
    But flexible.


  • Parking

  • There is free parking from 11am Monday to Friday. Free parking at weekends.


Melba Lodge Reviews (24)

Total of 24, showing 21-24
10

Melba Lodge has a Review Score of 10 (10.000) out of 10, based on 13 reviews in the last 2 years. Over all time Melba Lodge has 24 reviews.

Overall Experience

  • 22
  • 2
  • 0
  • 0
  • 0

Date Published

24
9
10
13
11

Review from Lillian D (Sister of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Melba Lodge is a clean and safe place. The staff are friendly and kind. I would recommend Melba Lodge to anyone.

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Review from Gunjiot G (Private Carer of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My service user absolutely loves going to Melba Lodge. She loves the friendliness and all the attention the staff give to her. She even goes for the day sometimes and loves going to meet the manager. She comes back so happy and plans when she is going to go again.

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Review from S R (Mother of Resident) published on 22 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house is kept very clean, the staff and management are very friendly you always get made welcome. The food is always good and I always get offered a cup of tea. Everyone seem happy. The leg of Lamb was very tasty made pasta and rice and salad and other food. There is always plenty to eat. The food
is always presented nice.

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Review from Alex R (Resident) published on 21 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I have stayed at Melba Lodge I found it very relaxing and cosy. I have also found that the staff are very helpful and all the rooms are very neat. Since I have stayed here I have learnt how to do my washing and how to change my bed. The food is awesome especially the meat balls. I still have
lots to learn that is why I'm staying in Melba Lodge.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Melba Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Melba Lodge is calculated as follows: ( (154 Excellents x 5) ) ÷ 154 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Melba Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 4 registered maximum number of service users is 0.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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