Ambleside

Evesham Road, Dodwell, Stratford-upon-Avon CV37 9TG
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9.8 88 Reviews
  • Ambleside, Stratford-upon-Avon
Ambleside is a purpose-built Care UK home in Stratford-upon-Avon. The care home provides professional and personalised residential care, as well as short-term respite care and sensitive end of life care.

The superbly decorated interiors include a coffee shop, hair and beauty salon, cinema and spacious en-suite bedrooms, many of which open onto large, secure gardens. Other rooms have stunning views over the surrounding countryside.

The dedicated team believes that moving into a care home is just another part of life, and they are passionate about supporting residents to enjoy a wonderful, fulfilling lifestyle. With easy access to surrounding towns, residents can enjoy a rich cultural heritage on days out.

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Care Provided by Ambleside

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Susan Kelly (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ambleside

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,631
    • Self-Funded Residential Dementia Care from £1,721
    • RESPITE Self-Funded Residential Care from £1,841
    • RESPITE Self-Funded Residential Dementia Care from £1,931

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Ambleside to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking


Ambleside Reviews (88)

Total of 88, showing 41-60
9.8

Ambleside has a Review Score of 9.8 (9.801) out of 10, based on 14 reviews in the last 2 years. Over all time Ambleside has 88 reviews.

Overall Experience

  • 75
  • 10
  • 1
  • 1
  • 1

Date Published

88
4
11
14
74

Review from Michael W (Husband of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ambleside Care Home has looked after my wife for 3 1/2 years. During that time I have been completely satisfied with every respect of the care. I have found all the carers and management extremely good. I have had no cause to complain.

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Review from Christine R (Daughter of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care. Carers always obliging and ready to help him and give him his required care. There has only ever been one member of staff that we have difficulties with but since moving units this problem has been alleviated.

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Review from A H (Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What delightful caring staff! All of them, no matter what their job title, go beyond the call of duty. They are kind, cheerful, treat the residents and each other with dignity. There is an all-pervading warm atmosphere here at Ambleside. Well done all of you.

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Review from Gillian S (Sister of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff, carers and nurses go beyond what is expected.

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Review from A M (Wife of Resident) published on 25 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For our family, this is truly a very loving way for us all to share so many special moments with friends and family. Thank you.

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Review from Emily T (Niece of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely facility with caring professionals. Friendly and efficient. I wouldn't hesitate to secure care here.

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Review from Marian B (Daughter-in-law of Resident) published on 9 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law came to Ambleside as an end of life patient suffering from acute myeloid leukaemia. The care, support and dedication of the staff from her transfer from the hospice, to end of life was superb. We will always be grateful for the help we received.

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Review from Anthony S (Husband of Resident) published on 18 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear wife came into Ambleside nearly twelve months ago, having previously had two short periods of respite. It came to a point when I realised she needed the proper care that being in the home environment I sadly was unable to do. So the difficult decision of placing her in a care home had to be
made and having had previous experience with Ambleside the choice of homes was easy. I cannot thank enough all the staff for the kindness and care they have shown my wife, especially the team on Hamlet who do a first class job. Although I still find it difficult to accept, I know my wife could not be a better place. So thank you Ambleside for all you do, I'm truly grateful.

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Review from Edward A (Relative of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was in your care for just about one year. She came to you just before Christmas 2017 and you looked after her very well from that time.


We chose Ambleside because we thought it to be the best of all the ones we looked at. She was very happy to be there and she always said that the staff

were very kind to her.

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Review from Peter B (Son-in-law of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mother in law and father in law moved into Ambleside recently. They were made very welcome by the staff. The care and support for my father in law, who was very poorly on moving, was exceptional and has aided his recovery. There is a full week of activities supported by dedicated staff. The
home is very clean and the staff go out of their way to be helpful.

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Review from Rachel M (Daughter of Resident) published on 26 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in very well because the staff are so warm and friendly. The staff gave good suggestions about the settling in process and these were helpful and worked well. The activity diary is busy and varied and this has proved to be a lot of fun for my mother. Regular trips out and the
visiting singer are favourites and she loves the baking and gardening clubs. My mother enjoys the company of the other residents and likes the staff very much. I find it to be a light, bright, clean and happy home.

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Review from Rachel B (Resident) assisted by family/friend published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care I am receiving.

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Review from Maureen B (Daughter-in-law of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very pleased with her care at Ambleside. I visit often and find the home very friendly and the staff attentive.

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Review from C W (Wife of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very caring, room lovely, overlooking the garden and very clean. My husband was very contented and well looked after. He enjoyed the meals.

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Review from L W (Daughter-in-law of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law is very happy at Ambleside. She is treated well and staff are caring.
There is no smell to the home. It is light and bright and I feel confident in her general care and well being whilst living there.

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Review from Mark S (Son of Resident) published on 23 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Ambleside for several months now and I am very pleased with the care he is receiving. The staff are well trained, professional and caring. We have got to know the staff as they are normally dedicated to one suite so they get to know the residents well and helps us when
asking how our father is getting on. The staff are always keen to get the residents involved with the activities planned if they want to.
The facilities are excellent with a nice reception area, resident lounges, a cinema, laundry and a large garden. Coffee and biscuits are always available. The home is clean, does not smell and the rooms are better than some hotels I have been in!! The ensuites are brilliant and the rooms are warm and airy.
The food is very good and the staff will always cater for any dietary needs. I have eaten there myself on several occasions including Christmas lunch. The food was extremely good and the whole event was very well run .

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Review from Lesley Y (Niece of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been in this care home for 18 months and I am very pleased with the facilities and care that is provided for dementia residents. I have also seen an improvement over that period, following a change of management in December 2016.


My aunt has limited capabilities due to her dementia,

however the staff at Ambleside do their best for her despite her condition, they are caring and compassionate, and this includes management and admin staff as well as the carers. I also have a good relationship with the staff, receiving understanding and empathy, and it is a great relief to know that she is being cared for 24/7 at Ambleside.

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Review from Jane K (Daughter of Resident) published on 11 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident at Ambleside for 13 months. It took a while for him to settle in but with the help of the staff he is now very content. Staff are very attentive to him and friendly to me whenever I call - this includes management and admin staff as well as the carers. I was very impressed
that everyone called him by his name from the day he moved in.
His room is always clean, the food is good and any health issues are dealt with promptly. There are many more female than male residents but the staff have done their best to arrange activities that will appeal to the "Gentlemen".

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Review from Ted A (Power of Attorney of Resident) published on 11 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative has been in your Care Home for just over a month now and we are all very pleased with the standard of care that you provide.
Before we came to you we did lots of research on all the Care Homes that we considered suitable within the area around where we live. We compared the ones we considered
to be the best and yours was the one we finally chose.


We did come to your open day in the summer and we were impressed with the way things were done so that helped us to make our final decision to come to you.


I'm sure that we made the right choice.


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Review from Lynda C (Daughter of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a relief to find a place for full-time nursing care for our mother at Ambleside.
The facilities are excellent and encourage family and friends to spend quality time together.
The whole staff are friendly and helpful, offering individual care and encouragement on a daily basis to the highest of
standards.
As a family, we are confident that Mum is receiving the best possible care helping her to adjust to a new way of life.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Ambleside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Ambleside is calculated as follows: ( (143 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 161 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ambleside is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (2)

Susan

Susan Kelly

Job Title: Home Manager

I have been a registered nurse for over 30 years. I have also previously held a variety of roles in care, including Clinical Lead, Service Manager and Deputy Manager. Becoming a Home Manager at Ambleside is a real career highlight for me. I feel proud that in my role I get to support and guide colleagues and provide a happy home for residents.


In this role, you have to be organised and be a good listener. We work with people, so you need to like being around others and be understanding. A good manager should support and help colleagues. Working in care means we face challenges, and every day is different, so we need to be prepared.


To me, it is really important that both residents and colleagues feel safe, are shown respect and have dignity at all times.


I can honestly say I love the whole day, and I can’t pinpoint one particular favourite time. Although I do particularly enjoy chatting with residents and their families.


In my spare time, I like to keep fit and active, so I go swimming at the weekends. I like to go walking and do aquafit sessions too. I also love the theatre and eating out. I am a keen knitter as well.


Kirsty

Kirsty Jones

Job Title: Deputy Manager

I’ve worked at Ambleside for nearly ten years. Before joining the team, I was a Team Leader at another local care home, but I was keen to have a change and work in a bigger care home. I’m so pleased I made the move to Care UK, and becoming Deputy Manager at Ambleside has been a highlight of my career so far. 


Residents are at the heart of everything we do at the home. I’m passionate about making their life enjoyable and rewarding and supporting them to maintain their independence. The highlight of any day is speaking with residents finding out about the activities they have been enjoying, and learning more about their life.


Being positive, a good listener, honest and fair are all-important as Deputy Manager. I’m here to support the team, the residents and their loved ones in any way I can. 


In my free time, it’s my children who keep me busy, I have three boys! I enjoy walking and watching films too.