Ambleside

Evesham Road, Dodwell, Stratford-upon-Avon CV37 9TG
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9.8 88 Reviews
  • Ambleside, Stratford-upon-Avon
Ambleside is a purpose-built Care UK home in Stratford-upon-Avon. The care home provides professional and personalised residential care, as well as short-term respite care and sensitive end of life care.

The superbly decorated interiors include a coffee shop, hair and beauty salon, cinema and spacious en-suite bedrooms, many of which open onto large, secure gardens. Other rooms have stunning views over the surrounding countryside.

The dedicated team believes that moving into a care home is just another part of life, and they are passionate about supporting residents to enjoy a wonderful, fulfilling lifestyle. With easy access to surrounding towns, residents can enjoy a rich cultural heritage on days out.

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Care Provided by Ambleside

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Susan Kelly (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ambleside

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,631
    • Self-Funded Residential Dementia Care from £1,721
    • RESPITE Self-Funded Residential Care from £1,841
    • RESPITE Self-Funded Residential Dementia Care from £1,931

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Ambleside to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking


Ambleside Reviews (88)

Total of 88, showing 81-88
9.8

Ambleside has a Review Score of 9.8 (9.801) out of 10, based on 14 reviews in the last 2 years. Over all time Ambleside has 88 reviews.

Overall Experience

  • 75
  • 10
  • 1
  • 1
  • 1

Date Published

88
4
11
14
74

Review from C T (Friend of Resident) published on 23 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved in here and was very poorly after a fall and not coping at home. Since she has been here she has gained weight and is very happy with her care, they also have very good entertainers that visit the home regularly.

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Review from Mildred W (Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well looked after by very caring staff. What more can I say, but a very big thank you to all of them.

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Review from C B (Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have now been here for 2 years and although am happy I think that the staff on Hathaway should remain the same as I like to see the same people who tend to our needs. Sometimes the unit is grossly understaffed.

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Review from M H (Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy and secure in this care home - well looked after by caring staff - I am very satisfied.

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Review from Paul T (Son of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and family are more than happy with Ambleside and its staff. Mum has been happy in herself and well since becoming a resident at the home. The staff are friendly and very helpful I am always impressed with the activities available for the residents.

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Review from A H (Daughter of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was one of the first residents to move into Ambleside, which she now regards as home. It provides a comfortable environment, good food, and universally sweet staff; everyone from carers, activities managers to the kitchen staff. I'm happy that she's there.
The activities are good, but I feel
that there should be something (such as an aquarium in each suite living room) to stimulate residents when there are no activities taking place. My mother is incapable of reading anything as she has no attention span, and time hangs heavy when she isn't the centre of attention!
Greater effort should be made to recognise "bonding situations", and put people who have established a rapport together at mealtimes. My mother has formed and inexplicable but very real rapport with a resident in the suite upstairs. The feeling is apparently entirely mutual. But they dine together only infrequently. I realise that bringing her friend downstairs involves a little extra effort, but I feel that the effort should be made, as it is therapeutic to both of them.
Mugs, cups and kettles are often stained or covered in lime scale.

Reply from Dawn Leaver, Home Manager at Ambleside

We’re grateful for your feedback and are delighted with the positive comments and fantastic scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the senior team at the home to get in touch and discuss any concerns with you in person.


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Review from Roger K (Son of Resident) published on 24 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother has received during the 18 months+ that she has been resident has been wonderful and as a family, we are very grateful to the staff who have provided this care. An occasional mishap has usually been dealt with successfully. The friendly and helpful way that all levels of staff
that we have encountered in the home, have interacted with us as visitors has been really appreciated. The facilities and activities provided are excellent.

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Review from Ruth (Daughter of Resident) published on 18 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for better care for my father. He is well looked after, well fed and groomed, and has a lovely clean room. The staff are attentive, knowledgeable about his well being and health conditions, and always contact me if he needs anything or there is a problem. The staff do a difficult job
very well, they are trained to a good standard. There are staff changes but generally there have been the same core staff for a long time now which is reassuring to residents. No one wants their relatives to be in care, but if you have to choose somewhere in the local area I would recommend you visit here and have a good look around.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Ambleside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Ambleside is calculated as follows: ( (143 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 161 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ambleside is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (2)

Susan

Susan Kelly

Job Title: Home Manager

I have been a registered nurse for over 30 years. I have also previously held a variety of roles in care, including Clinical Lead, Service Manager and Deputy Manager. Becoming a Home Manager at Ambleside is a real career highlight for me. I feel proud that in my role I get to support and guide colleagues and provide a happy home for residents.


In this role, you have to be organised and be a good listener. We work with people, so you need to like being around others and be understanding. A good manager should support and help colleagues. Working in care means we face challenges, and every day is different, so we need to be prepared.


To me, it is really important that both residents and colleagues feel safe, are shown respect and have dignity at all times.


I can honestly say I love the whole day, and I can’t pinpoint one particular favourite time. Although I do particularly enjoy chatting with residents and their families.


In my spare time, I like to keep fit and active, so I go swimming at the weekends. I like to go walking and do aquafit sessions too. I also love the theatre and eating out. I am a keen knitter as well.


Kirsty

Kirsty Jones

Job Title: Deputy Manager

I’ve worked at Ambleside for nearly ten years. Before joining the team, I was a Team Leader at another local care home, but I was keen to have a change and work in a bigger care home. I’m so pleased I made the move to Care UK, and becoming Deputy Manager at Ambleside has been a highlight of my career so far. 


Residents are at the heart of everything we do at the home. I’m passionate about making their life enjoyable and rewarding and supporting them to maintain their independence. The highlight of any day is speaking with residents finding out about the activities they have been enjoying, and learning more about their life.


Being positive, a good listener, honest and fair are all-important as Deputy Manager. I’m here to support the team, the residents and their loved ones in any way I can. 


In my free time, it’s my children who keep me busy, I have three boys! I enjoy walking and watching films too.