Ambleside

Evesham Road, Dodwell, Stratford-upon-Avon CV37 9TG
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9.8 90 Reviews
  • Ambleside, Stratford-upon-Avon
Ambleside is a purpose-built Care UK home in Stratford-upon-Avon. The care home provides professional and personalised residential care, as well as short-term respite care and sensitive end of life care.

The superbly decorated interiors include a coffee shop, hair and beauty salon, cinema and spacious en-suite bedrooms, many of which open onto large, secure gardens. Other rooms have stunning views over the surrounding countryside.

The dedicated team believes that moving into a care home is just another part of life, and they are passionate about supporting residents to enjoy a wonderful, fulfilling lifestyle. With easy access to surrounding towns, residents can enjoy a rich cultural heritage on days out.

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Care Provided by Ambleside

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Charlotte Levin (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ambleside

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,631
    • Self-Funded Residential Dementia Care from £1,721
    • RESPITE Self-Funded Residential Care from £1,841
    • RESPITE Self-Funded Residential Dementia Care from £1,931

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Ambleside to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking


Ambleside Reviews (90)

Total of 90, showing 81-90
9.8

Ambleside has a Review Score of 9.8 (9.826) out of 10, based on 16 reviews in the last 2 years. Over all time Ambleside has 90 reviews.

Overall Experience

  • 77
  • 10
  • 1
  • 1
  • 1

Date Published

90
5
12
16
74

Review from P M (Daughter of Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team on the Waterside Wing have been wonderful. My mother has been so content and comfortable, especially since a fall when she broke her hip and had a spell in hospital. From reception to the wing, everyone has been friendly, supportive and caring. Special thanks to the carers and The Waterside
girls!

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Review from Beryl O (Daughter of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father entered the home eight weeks ago coming from a close care bungalow attached to the Bentley nursing home, he could no longer live alone because of increasing dementia. Although he "lives in the moment! he is still quite rational and so it was hard for him to have his freedom of movement curtailed.
We were however delighted with the home and facilities when we first visited unannounced. The manager and staff made the move very easy, he moved in less than a week. Although it took a while before he started to join in activities, he thought that he was on holiday because everything was so nice. The breakthrough has come now that he can go out in the minibus.

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Review from C T (Friend of Resident) published on 23 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved in here and was very poorly after a fall and not coping at home. Since she has been here she has gained weight and is very happy with her care, they also have very good entertainers that visit the home regularly.

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Review from Mildred W (Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well looked after by very caring staff. What more can I say, but a very big thank you to all of them.

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Review from C B (Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have now been here for 2 years and although am happy I think that the staff on Hathaway should remain the same as I like to see the same people who tend to our needs. Sometimes the unit is grossly understaffed.

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Review from M H (Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy and secure in this care home - well looked after by caring staff - I am very satisfied.

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Review from Paul T (Son of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and family are more than happy with Ambleside and its staff. Mum has been happy in herself and well since becoming a resident at the home. The staff are friendly and very helpful I am always impressed with the activities available for the residents.

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Review from A H (Daughter of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was one of the first residents to move into Ambleside, which she now regards as home. It provides a comfortable environment, good food, and universally sweet staff; everyone from carers, activities managers to the kitchen staff. I'm happy that she's there.
The activities are good, but I feel
that there should be something (such as an aquarium in each suite living room) to stimulate residents when there are no activities taking place. My mother is incapable of reading anything as she has no attention span, and time hangs heavy when she isn't the centre of attention!
Greater effort should be made to recognise "bonding situations", and put people who have established a rapport together at mealtimes. My mother has formed and inexplicable but very real rapport with a resident in the suite upstairs. The feeling is apparently entirely mutual. But they dine together only infrequently. I realise that bringing her friend downstairs involves a little extra effort, but I feel that the effort should be made, as it is therapeutic to both of them.
Mugs, cups and kettles are often stained or covered in lime scale.

Reply from Dawn Leaver, Home Manager at Ambleside

We’re grateful for your feedback and are delighted with the positive comments and fantastic scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the senior team at the home to get in touch and discuss any concerns with you in person.


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Review from Roger K (Son of Resident) published on 24 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother has received during the 18 months+ that she has been resident has been wonderful and as a family, we are very grateful to the staff who have provided this care. An occasional mishap has usually been dealt with successfully. The friendly and helpful way that all levels of staff
that we have encountered in the home, have interacted with us as visitors has been really appreciated. The facilities and activities provided are excellent.

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Review from Ruth (Daughter of Resident) published on 18 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for better care for my father. He is well looked after, well fed and groomed, and has a lovely clean room. The staff are attentive, knowledgeable about his well being and health conditions, and always contact me if he needs anything or there is a problem. The staff do a difficult job
very well, they are trained to a good standard. There are staff changes but generally there have been the same core staff for a long time now which is reassuring to residents. No one wants their relatives to be in care, but if you have to choose somewhere in the local area I would recommend you visit here and have a good look around.

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Ambleside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Ambleside is calculated as follows: ( (166 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 184 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ambleside is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Charlotte

Charlotte Levin

Job Title: Home Manager

Joined: 2017

I began working for Care UK in 2017, and it was evident from my first day that Care UK has a strong ethos and is passionate about delivering high standards of care.


Care UK is continually expanding and has many support teams available.


Before joining Ambleside, I was the deputy manager at Scarlet house. Prior to Care UK I held a number of roles at a domiciliary care and live-in care provider.


As Home Manager, it’s important to be a good listener, approachable, accommodating, motivated and have high standards.


My favourite part of the day is spending time with the residents and making a difference to their lives. It’s fantastic to see residents happy and smiling. Making a positive impact on their lives makes the stresses of the job worth it, and I look forward to continuing fulfilling residents’ lives at Ambleside.


It also makes me proud to see colleagues develop and progress their careers through mentoring and coaching. I enjoy sharing my skills and knowledge with the team and helping colleagues to follow and achieve their career aspirations.


Outside of work, I love going on days out with my son, eating out with friends, walking my dogs and going on holiday.