Review from Doris S (Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience

I was utterly surprised when my daughter brought me here, having left an inadequate home previously. The kindness and patience of staff was both surprising and lovely and may I say the food is delightful! I have become quite greedy here!

The entertainment is excellent! Laundry is always cared

for well, and my room is very pleasant.

Very very happy to be here and call this my home now!

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Review from David L (Friend of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience

18 months ago my sister and I placed our friend into residential care as he was suffering with Parkinson’s disease and Dementia and unable to remain in his own home. He sadly passed away just before Christmas but this review is written knowing we made the right decision.
From day one at The Beeches,

our friend, my sister and I were treated with dignity and respect and it was clear he had come into a setting that made him feel comfortable and able to attend to all his needs.
My sister and I visited separately and would be there frequently and can only offer praise to the team on Woodlands at The Beeches. The Dementia Care manager is both professional and caring and this continued throughout. No request was ever a problem for her.
We could list individual team members but that would be unfair as there were many that had care responsibility for our friend and we would not want to omit anyone. However, we are so pleased we made this choice for our friend.

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Review from Ellie J (Granddaughter of Resident) published on 8 November 2017
Submitted via Website • Report

Overall Experience

Since my grandparents have come to The Beeches, it has given them a new lease of life. They have been welcomed into the home by the kind, helpful and attentive staff that work here - they have been amazing in looking after their well-being and making sure that they are happy and feel safe. The activities

team go to great lengths to make things fun and get everyone involved - they have great entertainment every week. All of the staff dressed up for Halloween and it was so much fun for the residents. The food in the restaurant is lovely and I have seen a huge improvement in my grandad's appetite, equally resulting in a huge improvement in his day-to-day energy. The Beeches has made an unbelievable difference to their everyday lifestyle and we are all extremely thankful for this. Visiting our grandparents is now a real pleasure and allows us to spend real quality time with them - I no longer feel bad leaving them like I do at home, as I know they are safe and being so well looked after.

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Review from Amanda W (Daughter of Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience

My father moved into Woodlands at The Beeches in June. He had Alheimer's for approximately 3 years and had not really spoken or interacted for the past year. After spending a few weeks at The Beeches getting to know the carers and his new routine, my dad started to talk to us again. The carers were

fully qualified to know how to assist him emotionally as well as physically and took time to always help.

Unfortunately, my dad passed away on 11th October. He was looked after with respect and dignity, along with full medical care to keep him comfortable to the end. I was also given a much appreciated huge amount of support.

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Review from Edna F (Respite Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience

I came in 'The Beeches' for respite care. Unfortunately, I fractured my wrist so stayed here longer than first planned.
The treatment and care here was excellent, I return home greatly improved.

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Review from Julie J (Daughter-in-law of Resident) published on 1 November 2017
Submitted via Website • Report

Overall Experience

My father in law is 88 and was quite poorly. Immediately he arrived he was given so much attention and care it was overwhelming. The care staff were remarkable making him feel very special and they sorted out his needs straight away by getting medication very quickly, avoiding a bad chest infection.

Within days we've seen a huge difference, his appetite has improved, the food is great and the restaurant staff very attentive. This has completely changed our perception of care homes, it is more like a five-star hotel with carers. I feel relieved that he is being well looked after and in a safe environment. It is so nice to see him enjoying himself again with all the lovely activities and socialising with people his own age he honestly has not stopped smiling.

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Review from Erica Q (Daughter of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience

My parents finally agreed to move into The Beeches after my father had two stays in hospital in 2 months - they were in Somerset, my sister and I live in Essex. He had developed a chest infection prior to the move, which was picked up by the staff immediately by the staff so he saw the doctor very quickly

for a second course of antibiotics. Despite this, he deteriorated so they called the ambulance. He was in hospital for over a week. I believe if he has not been in The Beeches where his health is monitored very closely, the infection would have got far worse and may well have caused his demise.

All carers are very positive, upbeat and seem genuinely caring. They spend time talking to them so real relationships have formed very quickly. The physical care is also excellent. Management are also hands on and impressive.

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Review from Corinne R (Daughter of Resident) published on 30 August 2017
Submitted via Website • Report

Overall Experience

My 99-year-old mother has been a resident at The Beeches for nearly 3 years. She has her own apartment so has her independence but at the same time carers, housekeeping, medical staff, maintenance people and activities staff are always on hand. In all the time she has been at The Beeches, the staff

have been caring, helpful and cheerful. The meals with plenty of choices are served to the residents, there is a lovely garden and a happy atmosphere.

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Review from Margo T (Wife of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience

It is quite a traumatic experience for both the person entering a care home and the family leaving them there. The staff and management at Signature The Beeches made the transition as painless as possible. Friendly, caring and supportive, nothing was too much trouble for the carers. The residents are

happy, smiling, friendly and well taken care of in clean and comfortable surroundings. Fantastic atmosphere, beautiful surroundings, excellent service.

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Review from Elaine G (Daughter of Resident) published on 19 June 2017
Submitted via Website • Report

Overall Experience

My mother was at Signature The Beeches until she recently passed away due to dementia. She was probably one of the more challenging residents due to the way dementia affected her. I cannot recommend this care home enough for the way she was cared for. We, as a family, also felt very cared for throughout

a distressing time in our lives. It was a wonderful place to be able to visit with family members, lots of places to sit with a relative privately and spend time with them in a beautiful environment. The level of care is second to none and you do feel part of a very special place. Attention to detail is everywhere but especially to the things in life which really matter. I could go home knowing my mum was in the best hands she could be, which is priceless.

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Review from Carol L (Brother-in-law of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience

Couldn't be more pleased with the standard of care my brother in law is receiving. Staff are in tune with his every need and are alert to any warning signs that he is stressed.
Very caring indeed.
The standard of his room and home in general is very high and makes our visits much more pleasant.

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Review from Tracie C (Daughter of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience

My parents came together in August 2015 and I cannot have been happier and confident about their care here.
My mother was struggling at their home. Not only did they make the last few months of my father's life comfortable but his care was outstanding. My mother has remained and I am confident that

this is the best place for her.
She has found a place which gives her independence but also care when needed. The staff are friendly including reception and cleaning staff.

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Review from L P (Partner of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience

Beeches has been for my partner and I the most wonderful fine, without the support of Beeches and the staff I would not have been able to carry on.
My partner who is 70 has had dementia for five years and attend Beeches three days a week. He loves the staff who treat him with much respect and kindness.

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Review from Anita T (Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience

Enjoyed my respite stay at The Beeches.

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Review from Anne H (Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience

Treated nicely, when I fell over they looked after me marvellously. The carers and other staff are very, very good. I feel at home here with my friends and the food is good.

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Review from Jeffrey L (Brother of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience

This is an excellent home for my brother's dementia. The staff are excellent in their care resposibility. The facility is very well maintained and clean.

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Review from John F (Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience

Whilst I have only been in Signature The Beeches since mid-April to now, I have found myself very happy and contented here. Any problems have been quickly resolved and made to feel at home. I am not easy to please where food is concerned but I have no complaints where that is concerned. Room facilities

are excellent and would recommend to anyone.

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Review from Dorothy C (Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience

I found the staff members of all the teams so welcoming and keen to help.

Although this was a short visit, I would be coming again, and have stopped looking at any other care homes in the area.

Reply from Jessica Kemp, Client Liaison Manager at Brentwood Arches Care Home - Avery Collection

We are so happy you enjoyed your taste of "life at The Beeches" and are glad you have decided to become a resident next time you return. We are looking forward to catching up with you over the summer to see your lovely grandaughter's wedding photographs (along with some tea and cake of course).

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Review from A G (Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience

I came to The Beeches following a major foot operation. I had a lovely comfortable suite and all the care I needed. The staff are all very friendly and helpful. Enjoyed all the food.

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Review from William I (Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience

Highly recommend The Beeches, excellent care excellent staff.

Reply from Jessica, Client Liaison Manager at Brentwood Arches Care Home - Avery Collection

Thank you for your kind response, we are so happy you are settling in so well to life at The Beeches.

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Brentwood Arches Care Home - Avery Collection

Care Provided by Brentwood Arches Care Home - Avery Collection

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Funding & Fees Guide for Brentwood Arches Care Home - Avery Collection

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