Barchester Beaufort Grange
Hatton Road, off Long Down Avenue, Cheswick Village,
Bristol
BS16 1AH
The room was spacious, well fitted out and quiet.
M C (Respite Resident)
The quality of care that my father receives is first class
Sean G (Son of Resident)
Mum, during her stay, was encouraged to take part in activities and joined a lovely friend network
Anita B (Daughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Beaufort Grange has a Review Score of 9.8 (9.830) out of 10, based on 56 reviews in the last 2 years. Over all time Barchester Beaufort Grange has 116 reviews.
Review from A M (Son of Resident) published on 14 June 2024
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Overall Experience
5.0 out of 5
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! We are pleased to hear that your loved one has settled with us. I will pass on your lovely comments to the team.
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Review from A W (Husband of Resident) published on 13 June 2024
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5.0 out of 5
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Thank you, for taking the time to leave us a review! We are pleased to hear that your experience is positive at Beaufort Grange. I will pass on your lovely comments to the team.
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Review from Sandra C (Respite Resident) published on 12 June 2024
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5.0 out of 5
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Thank you for your valuable comments, I will certainly pass this on to my team, I am glad you enjoyed your stay with us.
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Review from J L (Niece of Resident) published on 11 April 2024
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5.0 out of 5
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! We are pleased to hear that your loved one has settled with us. I will pass on your lovely comments to the team.
Facilities
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Cleanliness
Treated with Dignity
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Review from Chris S (Son of Resident) published on 20 March 2024
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5.0 out of 5
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! I will certainly pass this on to my team.
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Treated with Dignity
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Review from A B (Wife of Resident) published on 11 March 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! I will pass on your lovely comments to the team.
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Review from Jennifer A (Wife of Resident) published on 11 March 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! We are pleased to hear that your loved one has settled with us. I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from Tony S (Son of Resident) published on 11 March 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review! I will pass on your lovely comments to the team.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Review from Sylvia W (Respite Resident) published on 29 February 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you so much for taking the time to leave us a review, it's great to hear that you receive 1st class care from the team at Beaufort Grange. I will pass on your lovely comments to the team.
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Review from Y H (Daughter of Resident) published on 28 February 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review. We are so pleased to hear that your loved one has settled in well and is enjoying his time with us at Beaufort Grange. I will pass on your lovely comments to the team.
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Review from Corrine M (Regular Volunteer) published on 23 February 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review, We absolutely love having Ralph visit us! I will pass on your kind comments to the team.
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Review from P W (Wife of Resident) published on 6 February 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review. Your kind comments will mean a lot to the team.
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Review from Joan G (Resident) published on 6 February 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review, I will pass on your kind comments to the team.
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Cleanliness
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Review from Nicola B (Friend of Resident) published on 24 January 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review. We are pleased to hear that you like our new sensory room and enjoy spending time here with your friend. I will pass on your lovely comments to the team.
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Review from J K (Friend of Resident) published on 10 January 2024
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Overall Experience
4.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave a review. We are so pleased to hear that your loved one has settled in well and they are happy with our busy activities schedule. I will pass on your lovely comments to the team.
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Review from P W (Sister of Resident) published on 5 January 2024
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Overall Experience
4.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the care your loved one is receiving. I will pass on your kind comments to the team.
Facilities
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Cleanliness
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Review from Patricia F (Resident) published on 4 January 2024
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5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you so much for taking the time to leave a review. We are glad to hear that you're happy at Beaufort Grange. I will pass on your lovely comments to the team.
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Cleanliness
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Review from James B (Son of Resident) published on 19 December 2023
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5.0 out of 5
Reply from Raji Sunil, General Manager at Barchester Beaufort Grange
Dear James,
Thank you for your very kind words, we were lucky to get to know the person in your mum, she was a gem of a person, the carers were very happy to look after her even though it was a short period of time. Do keep in touch and I will certainly pass on your comments to my team.
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Review from James S (Friend of Resident) published on 18 December 2023
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Overall Experience
5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave a review. I am so pleased to hear that you are happy with the care and facilities at our home. I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Value for Money
Review from Gay D (Daughter of Resident) published on 18 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Beaufort Grange
Thank you for taking the time to leave a review. We are so pleased to hear that your mother enjoyed her time with us. Please do feel free to contact us anytime you need further support. I will pass on your lovely comments to the team.
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Treated with Dignity
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The Review Score of 9.8 (9.830) out of 10 for Barchester Beaufort Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 56 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.830 for Barchester Beaufort Grange is calculated as follows: ( (558 Excellents x 5) + (97 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 663 Ratings = 4.83
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Beaufort Grange is based on 55 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 55 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Sep 2024
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Job Title: Senior General Manager
Joined: 2019
Hello, my name is Raji and I am the Senior General Manager here at Beaufort Grange.
I have been a registered nurse since 1997, completing my nurse training at the Fr. Muller’s Hospital, Mangalore - India. After my graduation, I worked in the Kingdom of Saudi Arabia for 7 years. I have extensive experience in both hospitals and care home settings. I moved to the UK in 2004 and have worked in care homes across the South West.
I always strive for excellence. I believe in an open-door policy, and I am an advocate for the basic principles of care, respect, dignity, privacy and choice. I enjoy challenges and endeavour to improve the quality of the service we provide for those people we support. I have a very good relationship with both staff, families and local healthcare professionals.
Job Title: Clinical Lead
Joined: 2020
Hello, my name is Leena and I am the Clinical Lead working as a Registered Nurse at Beaufort Grange since March 2020.
I have been a registered nurse since 2004 after completing my nurse training at the Moolchand Medcity in India. I have a health care experience of over 15 years in a number of specialist areas including medical surgical and dialysis.
I work hard to meet professional goals, I am always willing to learn, empathetic towards everyone and also have a critical thinking capacity.
I believe in evidence-based nursing care to improve the outcome. I always make sure that care practice contains six core values: Care, Compassion, Competence, Communication, Courage, and Commitment.
Job Title: Head Chef
Joined: 2023
Hello, my name is Jason, I have been working in the catering business for around 31 years when I started my first job in a restaurant at age 21 near Windsor Castle. I have worked at London hotels, local bistros, private catering events, 2 schools and even at Bristol Prison, so I've had a wide range of experience. I enjoy travel and world cuisine and I am now rediscovering my passion for baking.
Job Title: Head of Community
Joined: 2018
Hello, I am Holly and I have worked within the healthcare sector for over 10 years. My background is supporting those living with dementia. My passion is providing extraordinary care with a person-centred approach. My ultimate aim is to ensure our residents feel safe, comfortable and their wishes and choices are respected.
Job Title: Head of Community
Joined: 2016
Hello, I am Nita and I have worked as a nurse for over 20 years, and have worked in a variety of settings with the elderly. I enjoy helping those who require more complex care and those who are living with dementia. I like building relationships with residents, relatives, colleagues and health professionals and greatly enjoy my role at Beaufort Grange.
Job Title: Nurse
Joined: 2016
Hello I am Sandu, and I am nurse here at Beaufort Grange. I completed my nurse training in Romania in 2007, follwing that with a course in psychology at university. I began as a volunteer in a hospital moving on to work as a nurse in a variety of wards. I moved to the UK in 2015 and have been working for Barchester as a registered nurse since 2016. I believe that respect, dignity, and compassionate care are vital for working as a nurse. I have a good relationship with my colleagues, external professionals, residents, and their families.
Job Title: Nurse
Joined: 2021
Hello, I am Loressell and I have been a nurse for over ten years, since completing my degree at Saint Gabriel College in the Philippines.
Before moving to the UK, I worked in a private hospital as a Neonatal Intensive Care Unit nurse for two years in Saudi Arabia; after that, I transferred to a prestigious University Hospital working on a surgical ward.
For me, nursing is dynamic, so I decided to change to a community care setting, providing care to older adults who needed help and support in their day-to-day lives. I joined Beaufort Grange as a registered nurse in 2021, I am very thankful and blessed to be part of a caring and reputable home and company.
Job Title: Home Administrator
Joined: 2014
Hello I am Kate the Home Administrator. My role at Beaufort Grange involves supporting the General Manager with the finance, recruitment, and administration of the home. I started at Beaufort Grange in 2014 with 11 years administration and financial experience. If you ever need any help regarding the above, my door is always open.
Job Title: Head of Maintenance
Joined: 2020
Hello, I am Mariusz and have worked at Beaufort Grange since last year leading the maintenance team
We make sure that the home is an attractive and safe environment for all of our wonderful residents and staff. I am enjoying working here and am always happy to help in any way I can.
Job Title: Senior Care Coordinator
Joined: 2013
Hello, I am Tracey and I have worked at Beaufort Grange since it opened. My absolute goal is to make sure myself and the team make our residents happy, provide them with all they need all along with the highest standards of care. Making a difference to our residents is extremely important to me.
Job Title: Acting Activities Coordinator
Joined: 2015
Hello, I am Lucy and I have worked at Beaufort Grange since 2015, starting as a care assistant I have progressed to senior care assistant and now into my role as an Activities Assistant. It's always a pleasure to keep the residents updated with community activities. What I enjoy about my job is making everyone laugh and keeping residents and staff entertained. You will often hear me singing as I walk down the corridor!
Job Title: Care Coordinator
Joined: 2014
Hello, I am Antoneta and I have worked at Beaufort Grange for nearly 10 years progressing to care coordinator. I enjoy working with our residents and helping them live fulfilling lives at the home.
Job Title: Senior Care Assistant
Joined: 2014
Hello, I am Rose and I have been working in care industry for over 15 years. I have a natural affinity for care especially with four children, 3 with ADHD, and once they started school, I applied for my first job in care doing domiciliary work. I learnt so much about different conditions and disabilities. I love working at Beaufort Grange, every day is different and I so enjoy being part of the residents' lives.
Job Title: Senior Care Asisstant
Joined: 2021
Hello, I am Samantha, I started at Beaufort Grange as a care assistant and was delighted to be made a senior care assistant. I am passionate and dedicated to my role and particularly enjoy making the residents feel happy and relaxed.
Job Title: Senior Care Assistant
Joined: 2011
Hello, my name is Rebecca, but I am known as Vicky to our residents and colleagues. I have worked as a Carer for over 10 years. My passion is to meet the residents needs with dignity and love. I am proud to be Carer and I have never regretted choosing this profession!
Job Title: Nurse
Joined: 2022
Hello, my name is Abiola Ajayi. I started work as a nurse at Beaufort Grange in 2022. I have been a nurse since 2014. I graduated from the Osogbo School of Nursing where I obtained my diploma in nursing after which I proceeded to Ladoke University of Technology, Ogbomosho, Nigeria where I was awarded a Bachelor of Nursing Science in 2019.
I have had extensive work experiences across Medicare which included Hospital and pharmacy. I initially worked at the Catholic Hospital, Ipetu-Ijesa after which I worked
at Kubwa General Hospital in Abuja. While working at these various locations, I have had the privilege to work in Accident and Emergency, Adult and Paediatric wards. The adult ward is where I cut my teeth as a nursing staff and spent most of my professional years.
I believe that the job of a nurse goes beyond being a profession. It is a call to something much bigger than you, consequently, I endeavour to treat everyone who
comes into my care with respect, care and kindness. Hard work and compassion are also fulcrums of my professional engagements with anyone I meet along my Professional interactions.
Job Title: Head of Housekeeping
Joined: 2019
Hi - My name is Dan, I joined Beaufort as a carer in 2019 and then moved over to housekeeping and eventually made my way up to Head of Department in housekeeping. I like to keep everything organised and tidy and take pride in the work I and my team accomplish.
Job Title: Nurse
Joined: 2023
Hello, I'm Peter. I've been a nurse for over 14 years. I'm a registered nurse with certification in public health and occupational health nursing.
Right from childhood, I've been so fascinated with caring for the human body. This fascination led me to study nursing, and through that, I developed compassion for human care and the art of nursing generally.
Prior to my move to the United Kingdom, I worked in different departments of hospitals in southern Nigeria. I worked as an occupational health Nurse in different field locations such as seismic, offshore, and oil rigs.
My background in public health and occupational health nursing, which is geared towards disease prevention, work safety, accidents, and incident management at the workplace, helps my performance as a nurse in this Beaufort Grange care home.
Personally, nursing affords me the opportunity to touch human lives, and doing this gives me so much satisfaction.
