Park View Care Home

Canterbury Street, Gillingham ME7 5AY
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10 41 Reviews
  • Park View Care Home, Gillingham
Park View Care Home in Medway has been purpose-built to offer care and support for up to 32 residents living with dementia.

The home is located in its own grounds adjacent to Gillingham Park and features a lift for those who are unable to manage stairs.

All rooms are equipped with en-suite facilities and are fitted with a nurse call system with some rooms containing pressure mats. Each room at the home has telephone and aerial points and a suite of furniture - one of which has a lockable facility should residents wish to secure personal belongings.

Located in the grounds of the home is 'Park View Suites' which contains eight bedsits, four of which are double rooms, ideal for residents who may have partners and may wish to share, while the other four are single beds.

Park View Suites has its own communal kitchenette and dining area where clients can eat together, and also a communal lounge where they can relax and socialise.

Care Provided by Park View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Debbie Yilmaz (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (36)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2012

Funding & Fees Guide for Park View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Park View welcomes visitors at anytime, however if visiting after 9pm please call first.


  • Parking
  • Parking is available.


Total of 41, showing 21-40
10

Park View Care Home has a Review Score of 10 (9.951) out of 10, based on 12 reviews in the last 2 years. Over all time Park View Care Home has 41 reviews.

Overall Experience

  • 40
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for nearly six months and I have nothing but praise for this home. She is so happy there and nothing is too much trouble for the staff. The managers are always there for advice and help. Thanks to everyone at Park View.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been living at Park View for almost two years. I am extremely happy with every aspect of care. The staff are always kind and supportive. They have all gone over and above in these last 12 months and I am extremely grateful to every one of them. I receive weekly updates from the
home which has been of great comfort too.

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Overall Experience  Overall Experience 5.0 out of 5

From day one, Mother was made to feel welcome and we were made aware that we could contact them at any time to discuss any concerns. Mother is now well-settled and happy and we now have no concerns about her well-being. Unfortunately due to the pandemic, we haven’t been able to visit for some months,
but we have been kept up-to-date on how Mother is doing and recently enjoyed a video chat with her. We look forward to visiting when we are able, not only to see Mother but also to personally thank everyone for their commitment to keeping everyone safe and well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Park View have been amazing in these very difficult circumstances, they have kept us informed about Mum and when we call they answer any questions we have. When possible they have arranged window visits and we look forward to actually meeting the team, without masks in the very near future!
Well done to the manager and the rest of the care home team.

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Overall Experience  Overall Experience 5.0 out of 5

When I speak to my mum on video calls she seems happy and well looked after. The manager is always available to chat and informs me about how my mum is getting on. I’d prefer to visit her in person, however, due to the current pandemic I haven’t been able to. I can’t express my gratitude enough to the
staff at Park View for the over and above work they do and for their commitment during this pandemic to keeping my mum and everyone else safe and look forward that in the near future visiting the home personally to thank the staff personally for all they have done.

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Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate to have my dad at Park View. It is a lovely home with incredible staff. The kindness, patience and care shown by the staff are so commendable. Since day one of my dad being there, Park View have filled me with confidence in the knowledge he is being so well cared for. My dad benefits
and enjoys the daily activities that the activities staff arrange and I've always found the home to be warm, clean and tidy.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy with the level of care my dad is getting. Since he moved into Park View the staff have looked after him incredibly well and have kept me informed on how he is doing every step of the way and have been amazing throughout this pandemic. My dad enjoys the food served and his room is nice. I
am truly grateful to them for the work they do.

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Overall Experience  Overall Experience 5.0 out of 5

Park View Care Home is an amazing place where the manager and her staff go above and beyond to look after people. They have provided great care to my mum making sure she is safe and happy during these uncertain times. When I have visited I found everyone very welcoming and my mum and the other residents
treated with dignity. The home is clean, food tasty and the entertainment and activities are enjoyed by those taking part. I can’t express my gratitude enough for the work they do. Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

Park View’s staff have all been truly wonderful and caring to my mum. All of the staff have shown great respect, care, kindness and love towards her. Not only do they show their care for residents, but they have also been very supportive of me and my family. The atmosphere of the home is pleasant, calm
and it has an inviting feel. The home is kept spotlessly clean and the garden is beautifully kept.

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Overall Experience  Overall Experience 5.0 out of 5

My dad spent the last 3 years of his life here, the care he got was second to none, Dad felt loved and safe and the staff are lovely. My sisters and I looked at the staff as extended family, we will be eternally grateful to each and every one of them that cared for our dad. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Park View over 7 years now. She's been well cared for, clean, fed and loved. I am so glad I made the choice. She is now nearing the end of her life and the care she is getting is second to none. I can't praise the girls at Park View enough. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident for about 6 months. He has always been a very private man but all the staff have helped him to settle in. He now willingly lets them assist him with all his daily needs, shaving, showering etc. He is now always dressed in clean clothes, this did not happen when he was at
home. I have seen him laugh and smile more now than ever before as the staff have a fantastic repour with him. The activities lady has found a skill he had forgotten he had and now spends many hours with pencils in his hand. This lady works so hard helping everyone. All staff are very approachable.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle went to Park View July 2019. He had led a very quiet life and found living with so many people difficult. Everyone has helped him to adjust to his new life. When I visit I have seen all the carers treating the residents as though they are family members, chatting to them, holding their hands,
showing them affection in a caring way. All of which the residents seem to appreciate. Truly a home from home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in this care home for 6 years and I have seen much improvement especially in the last two years. She is a dementia patient and as a result not always easy to manage. The staff are all lovely and I can see they like and respect her and give her the care that she needs. The
food is very well cooked and very enticing although I have not yet taken up the offer to eat with my mother. She is always clean, well presented and dressed in her own clothes. Well done Park View and all your staff.

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Overall Experience  Overall Experience 5.0 out of 5

Very good care home, professionally run.
Staff very caring.
Great activities.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Park View are kind, caring, patient and nothing is ever too much trouble and there is a secure and spacious garden where residents can go outside. It gives me peace of mind knowing my loved one is in such a caring environment.

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Overall Experience  Overall Experience 5.0 out of 5

A very well-run, clean and professional operation with very, very caring staff who are very friendly and professional in their dealings with both residents and families. I cannot fault the staff and care home in any areas of care, facilities, services and staff, well done all!

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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this home. Dad wasn't being cared for properly at his old home. We moved him here in June 2018 and he is so much happier, can see the difference in him. Always clean clothes, always cleaned. Hair cut and the staff are so lovely and friendly, always ring if a problem or need
to ask questions. I am happy Dad is in this home and is so happy here loved by all the staff. I feel I can trust them no matter what.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident since July 2014. She went there with my mother who has since passed away.
I have nothing but praise for Park view. Everything is clean, staff are friendly and very efficient and food is very good.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Park View have made my dad feel happy and safe. They all have made us feel happy and they care for Dad wonderfully. Nothing but praise for all their hard work.

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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.951 for Park View Care Home is calculated as follows: ( (137 Excellents x 5) + (7 Goods x 4) ) ÷ 144 Ratings = 4.951

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

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