Ryeview Manor Care Home

Keep Hill Road, High Wycombe HP11 1DW
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8.7 48 Reviews
  • Ryeview Manor Care Home, High Wycombe
Ryeview Manor Care Home is an impressive purpose-built care home for the elderly, situated in an exclusive residential location alongside the banks of the pretty Backstream to the River Wye.

The home enjoys outstanding views over the beautiful open grassed land of The Rye. The home offers fully inclusive, 24-hour person-centred care by experienced staff.

Dining is inclusive and a choice of menu is available with refreshments and snacks available 24-hours. There is a select team of experienced staff and B&M Care have one of the most robust staff training programmes in the industry.

Care Provided by Ryeview Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 94 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gemma Scott (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (94)
    • Single Rooms with ensuite Wet Room (94)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ryeview Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Ryeview Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ryeview Manor Care Home Reviews (48)

Total of 48, showing 1-20
8.7

Ryeview Manor Care Home has a Review Score of 8.7 (8.670) out of 10, based on 9 reviews in the last 2 years. Over all time Ryeview Manor Care Home has 48 reviews.

Overall Experience

  • 36
  • 9
  • 1
  • 1
  • 1

Date Published

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9
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Overall Experience  Overall Experience 5.0 out of 5

I have my Mum in Ryview Manor. She has been in there for about four months now. From my first contact with them, the staff have been nothing but understanding and caring. From the staff member who I first talked to when I was first looking for care for my Mum, to all the floor staff, cleaners, up to
nurse, to the Matron and the home manager. It is never easy to make the decision to put a loved one in to care but the staff here have made it a caring and pleasant experience. They have called if there is a problem with Mum and guided me through the practical solutions. They have offered a shoulder to cry on when I have needed it and reassured me that I am doing the right thing for both Mum and myself. There is a doctor who visits on a regular weekly round but is also available in between if required. Mum is now exercising more and seems to have settled in well making friends with both staff and other residents alike.

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Overall Experience  Overall Experience 5.0 out of 5

Mum couldn't have better care and attention. Her room is always spotless. The staff are always friendly, helpful and professional. Nothing is too much trouble for them and they will always go the extra mile.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Thank you very much for the review. I will share your comments with the staff. It is a pleasure to look after Mum.
Thanks again.
Home Manager


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Overall Experience  Overall Experience 5.0 out of 5

Initially, I was unsure about Mum living in a care home, but I very soon learnt that the staff were conscientious about their jobs and very trustworthy. This allowed me to relax and start a new, free phase of my life. I know that Mum is safe and cared for at all times, which takes a huge weight from
me. Thank you.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Thank you for the review.
It's lovely having Mum in the home, and it's a pleasure to look after her.


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Overall Experience  Overall Experience 5.0 out of 5

Since Mum moved into the home, she has "come alive". She has settled in well, and it has given me a chance to be her daughter again. The staff are very friendly and always have time to talk with me and make me feel welcome.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Thanks; you and Mum both appear to be happier since she moved in.
Always enjoy the chats.


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Overall Experience  Overall Experience 4.0 out of 5

A lovely care home. The staff is always very pleasant and helpful. Any concerns are dealt with quickly and efficiently. Residents appear to be comfortable in their surroundings. Plenty of activities if residents want ti be involved.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Thank you for your positive review, Jennifer.
I will share it with the team.
Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Ryeview is a very friendly home where the staff really care about my mother. She has lived there for a while now and feels very at home. The home has recently been redecorated, making it look very fresh.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Thank you for the review.
We really enjoy looking after your mother.


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Overall Experience  Overall Experience 2.0 out of 5

The home is well presented and very clean.
Lots of activities. Food could do with variation.
The communication with families is poor we felt we were not always getting the whole story. Some staff are lovely and others were not so lovely.
They are short-staffed on the floor my relative was on and
you often didn't see a soul.
I won't be recommending this care home.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Hi Sally,
I'm sorry you feel this way. We looked after mum for nearly 5 years. Any concerns that were raised were addressed with yourself or your brother.
As a home, we were very fond of mum and I believe she had good relationships with the majority of the staff.
I can assure you the home is not short staffed and we pride ourselves on not using agency.
We are always happy to receive feedback and I will share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Staff always helpful and listen to my requests when it comes to my husband. My husband's needs are always met and my concerns are always dealt with in a prompt and very professional manner. His room is always clean and tidy. No issues since he has been at the home.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Thank you for the review.
Your husband is a pleasure to look after and always has a smile on his face.
Many thanks again,
Gemma.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for just over two years. Mum loves her life here, she's comfy, has made friends and the staff are just wonderful. They are kind, respectful and patient, with me as well when I visit or have queries or concerns. The home is perfectly located for me and my father to
visit easily. We were having a dreadful time coping (or trying to) before Mum went into care and honestly couldn't be more grateful to Ryeview Manor Care Home. We sleep better knowing Mum is safe and well cared for and the staff know her well and pay attention to warning signs in her illness and respond quickly. Thank you, Ryeview Manor.

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Overall Experience  Overall Experience 5.0 out of 5

Just visited a friend whom is a resident of the care home.
He is clearly looked after very well indeed, the staff are friendly and the rooms are very clean.
Thank you for looking after him, he is very happy.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Thank you very much for the review.
Our aim is to ensure residents are happy.
I will share the feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Ryeview Manor. Mum moved in recently and the transition from hospital to the care home was made easy thanks to the staff. She has a lovely sunny room and is enjoying the delicious food. The staff are so attentive and always make time to talk to Mum and encourage her love of
dancing. Mum has enjoyed having her hair and nails done and a lovely bubbly bath. It wasn’t an easy decision for the family but with Mum's dementia, we wanted her to be safe. Seeing her so happy has made it so much easier for us. Fabulous support from the staff and management.

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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Ryeview Manor in June 2021 and didn't find the transition from living independently to being in residential care easy. The fabulous support from both care and management staff smoothed the way for the 18 months she was there. There were ups and downs but through experience, they were
able to offer advice and restore a calm situation.
From the outset, they appreciated her sense of humour and encouraged it which made her and everyone around her laugh. With the delicious food, she really blossomed. Mum could be quite exacting, staff worked hard to see that she was cared for and felt secure. Having her nails painted and hair done on a regular basis was a highlight, I loved seeing her afterwards as her mood lifted, pride in her appearance was always important.
Mum passed away in December 2022. Her end-of-life care was gentle, kind and considerate. So many of the staff go above and beyond. I have no hesitation in recommending Ryeview Manor Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly and professional staff. My mother says she has no complaints and is happy at the home. The staff always walk by and talk to my mum and make time for her. Handy location, next to a park.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Thank you for your review.
Mum always puts a smile on the staff's faces. It's a pleasure looking after her.


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Overall Experience  Overall Experience 1.0 out of 5

My husband has Alzheimer's and was in respite care for 2 weeks at Christmas. He cannot easily communicate and his experience there was so upsetting for him and the family, I find it difficult to send a positive review.

Reply from Gemma Carter, Home Manager at Ryeview Manor Care Home

Sorry to receive this feedback about your unsatisfactory stay.
Please be assured that your concerns would have been addressed immediately in December 21 if this would have been bought to our attention.


We are always looking for feedback to better our service.


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Overall Experience  Overall Experience 5.0 out of 5

Without hesitation or reservation, I would highly recommend Ryeview Manor Care Home and its staff. My mother was very strong willed and never wanted to be in a care home. Eventually, though her Alzheimer's meant there was no other choice for our family. After having had a bad experience with another
home, we found Ryeview Manor Care Home in January 2019. The change we saw in mum seemed to happen overnight. Mum appeared calm and happy for the first time in several years. Before she lost the capability, mum had always taken great pride in her appearance, so seeing her well fed, clean and groomed again made us all so happy. This was all down to the skill and kindness which the Ryeview Manor Care Home staff apply to their work. Sadly mum passed away in March 2022 from Alzheimer's. This is obviously never easy, but I was so touched by the care and warmth the Ryeview Manor Care Home staff showed. I do not think mum could have had a more dignified end. The staff at Ryeview Manor Care Home made my mum's last years happy and dignified, I could not ask for any more.

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Overall Experience  Overall Experience 5.0 out of 5

My father moved into the care home during COVID 19 and I can not praise the staff and management team enough in making the move as easy as can be. Even though they are wearing masks they seem to be taking it all in their stride and bring a fun atmosphere to the home. We worried about how he would settle
in but when I have spoken to him he likes it there and has settled in well. In his isolation time, he had friendly staff with him to make sure he had everything he needed and that he wasn't feeling lonely. We have not been able to visit him in the home but just knowing he is happy makes the whole family happy.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has currently been living here for over four years now, she had a period in a nursing home with my father and previous to that was here for about 16 months from when it opened. My mum would not be here if we were both not happy with the care she receives. The staff are brilliant, friendly, helpful
and totally invested in the welfare of the residents. I have been so impressed with how the home has acted during these weird times we are living in, not only have they protected the residents, but the adaption of PPE, testing and cocooning was swift. Yes, it’s been hard not seeing mum, but the ability to book FaceTime calls has been great for her and a really good thing for the home to do. Also the wave and now being able to do socially distanced outside visits. As I said it’s hard but I want my mum and the staff safe, so precautions are important. The home totally believes in mental stimulation with activities, is very clean and I would recommend it.

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Overall Experience  Overall Experience 4.0 out of 5

Due to going into lockdown a week after my friend was admitted my view is rather limited.
I experience great difficulty in contacting staff to ask how my friend is. It sometimes takes up to five phone calls on the same day at different times before it is answered and then when it is transferred to
her floor it is sometimes cut off before I speak to anyone. When I do talk to the staff there is a great difference in their approach with some chatting happily about my friend and others just saying she is fine and doesn't need anything and ringing off. When one has had no time to get to know staff it is rather off-putting.
On the plus side, the 'wave' and proposed visits are thoughtful and helpful.
I have difficulty with the rest of the questions as I did not get to know the home well enough to judge.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother, aged 92, went into Ryeview Manor Care Home in November 2017. She has a very pleasant room with an ensuite shower room which is well maintained and cleaned.
The staff are very patient with my mother who has vascular dementia and at times can be confrontational. She is currently on palliative
care for an end of life situation which is very sad but the carers smile at my mum and joke with her because they know her so well. They put on the music that my mum loves, particularly Frank Sinatra, which always cheers her up. The carers treat my mum with respect and kindness.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Ryeview for the last four years and during that time her dementia has worsened, leading to some challenging behaviour. I cannot praise the staff enough for their patient and kind attitude towards her. The management of Ryeview are constantly seeking to provide the best care possible
and hold regular meetings with relatives of residents in order to ensure that any concerns are quickly dealt with. They took early action in the Coronavirus situation to prevent the virus entering the home, and all the care staff have done an excellent job in very difficult circumstances. The home itself is modern, clean and well decorated. I am happy to recommend Ryeview as I feel they have taken excellent care of my mum.

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Current Review Score: 8.7 (8.670)

Overview of Review Score

The Review Score of 8.7 (8.670) out of 10 for Ryeview Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Ryeview Manor Care Home is calculated as follows: ( (69 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 108 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.226 Points relating to the number of positive Reviews for Ryeview Manor Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8. 8 Positive Reviews ÷ 18.8 = 0.426

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

10 Bed Vacancies

posted 14 Mar 2025

Single, Large and and Standard Rooms: Double or Companion Rooms (all en-suite shower facilities).


Awards / Recognitions (3)

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Meet the Team (1)

Gemma

Gemma Carter

Job Title: Home Manager

I started my career as a beautician, but 15 years on, I felt something was missing. I enjoyed delivering a highly-personalised service, but wanted to change my focus – and the care sector was the right pathway. With this in mind, I applied for a Care Assistant opportunity at Ryeview Manor in 2015 which opened my doors to both education and progression within B&M Care. Since starting, I have completed such qualifications as an NVQ Level 5 in Health & Social Care, as well as the company’s Management Development Pathway – an invaluable experience that contributed to my most recent promotion to Home Manager.


Frequently Asked Questions about Ryeview Manor Care Home

What types of Care is Ryeview Manor Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ryeview Manor Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ryeview Manor Care Home have?

There are 94 Single Rooms.

What are the Facilities & Services at Ryeview Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ryeview Manor Care Home to the centre of High Wycombe?

1.0 mile(s) as the crow flies, distance by road may be significantly further.