Rubislaw Park Care Home is one of the best run and looked after care homes in Aberdeen
William I (Son of Resident)
Each member of staff has been friendly, positive and understanding
K B (Daughter of Resident)
The staff were extremely efficient, caring and friendly. I was instantly assured
Mhairi B (Daughter of Resident)
Please contact the home manager to discuss any queries regarding funding
Rubislaw Park has its own car park, however, do not take any responsibilities for any damage that may occur whilst visit the home.
Rubislaw Park Care Home has a Review Score of 9.9 (9.929) out of 10, based on 24 reviews in the last 2 years. Over all time Rubislaw Park Care Home has 149 reviews.
Review from S M (Daughter of Resident) published on 18 October 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for providing lovely feedback on the service and quality of care we provide at Rubislaw Park Care Home. I am delighted you have experienced the family spirit of our home, we are committed to ensuring that we are a community and involve all of our residents and families in decision-making to ensure a collaboration. I will of course share your feedback with all of our staff who are always so grateful for the time our families take to provide us with such valuable feedback. Kind Regards.
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Review from Victoria B (Daughter of Resident) published on 10 October 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for submitting such a lovely review of the care we provide your lovely Mum with at Rubislaw Park. We pride ourselves on providing the highest level and standards of care and your review is a testament to the carers and wider team. I will of course share your review with our team Kindest Regards.
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Review from Sarah-Jayne S (Daughter of Resident) published on 22 May 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with such lovely and heart felt feedback regarding your Dad's care at Rubislaw Park. We are all completely committed to ensuring that every one of our residents lives a life that is fulfilled and enabled to allow every resident to live a meaningful life within a care home setting. It has been a joy for us all to see Dad's daily improvements, we will continue to support him to make further physical improvements in any way we can. I will of course share your feedback with the team. Kindest regards.
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Review from Sarah C (Daughter of Resident) published on 27 February 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
I am delighted to read about your experience of your precious Mum moving into Rubislaw Park. We pride ourselves in ensuring every resident and their families are treated with respect and dignity, especially during the transition of moving into a care home setting.
We are committed to ensuring that your Mum's experience is person-centred and that she maintains her independence whilst being supported by our dedicated team
I will of course share your review with our team.
Kind regards.
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Review from Kira M (Daughter of Resident) published on 27 February 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the care and experience you have had of Rubislaw Park. We aim to create what your review has described as a home from home and we believe this is what makes Rubislaw such a special place.
We are creative in looking for continued improvements to our service and I am delighted to see Mum making use of the bar and the lovely home bakes on offer daily.
I will of course share your review with the team who are always so grateful for the time taken to provide us with your experience.
Kind regards.
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Review from N L (Friend of Resident) published on 27 February 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for providing your lovely review of the services and care we pride ourselves on at Rubislaw Park. The entire staff team is committed to ongoing improvements within Rubislaw Park and ensuring our residents, families and friends have an experience of a home from home.
I will share your review with our whole team who are always so grateful for the time you take to review our special home.
Kind regards.
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Review from Jeremy W (Son of Resident) published on 27 February 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the service and care your mum receives at Rubislaw Park.
It is fantastic to see your mum enjoying all of the activities on offer and your ongoing support with these is so appreciated.
I will share your review with our team who are always so grateful for your feedback.
Kind regards.
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Review from Ken S (Son of Resident) published on 15 February 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the care your mum received whilst a resident within Rubislaw Park. It was a privilege and a delight to care for her, she was a remarkable lady. The staff and I can't thank you and your family enough for all of your support to the home during mum's stay.
I will share your review with the staff who appreciate feedback greatly. Kind Regards
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Review from Susan R (Daughter of Resident) published on 12 January 2024
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for providing such a lovely heartfelt review of the care your beautiful Mum received whilst in our care. It was an honour and a privilege to have cared for your Mum and to meet you all, especially during such a difficult time.
I will, of course, share your lovely words with our team, who will be delighted to receive such heartfelt thanks.
Kind Regards.
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Review from Elizabeth M (Sister-in-law of Resident) published on 9 November 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with your review. We pride ourselves on ensuring the highest level of care is given to all of our residents and their families. We can not thank you enough for providing us with your feedback which I will, of course, share with the staff.
Kind regards,
Gayle.
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Review from Anne R (Niece of Resident) published on 24 October 2023
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Review from A S (Friend of Resident) published on 24 October 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Good morning, many thanks for your lovely review of the services your friend receives within Rubislaw Park Care Home. We at all times strive for continuous improvement within our service to enhance the resident experience. We are delighted to see this reflected in your review.
I will of course share this with the team.
Kindest Regard
Gayle
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Review from Sheila M (Friend of Resident) published on 17 October 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review Sheila of the care and services we provide our residents within Rubislaw Park care home. We are delighted to hear of your experience and at all times strive for continuous improvements to the care and services we provide. I will share your review with the staff team who are always so grateful of the time you take to provide us with your review
Kind Regards,
Gayle
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Review from Darren S (Nephew of Resident) published on 17 October 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for providing a very heartfelt review of the care your lovely uncle receives within Rubislaw Park Care Home. We understand how difficult it can be for families when dealing with a loved one's dementia diagnosis. The team at Rubislaw prioritise encouraging our residents within the dementia unit to maintain independence while being supported by a team of well-trained staff.
I will, of course, share your review with our team who are always so grateful of the time you take to review the care and service we provide.
Kind regards,
Gayle.
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Review from Aileen W (Sister of Resident) published on 5 September 2023
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Review from L S (Daughter of Resident) published on 30 August 2023
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Review from V M (Relative of Resident) published on 24 August 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with your lovely review of the care and environment within Rubislaw Park Care Home. We pride ourselves in at all times ensuring the home is maintained with regular refurbishments and that our resident's care and wishes are always a priority. I will share your review with the team, who always value your feedback. Kind Regards.
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Review from K D (Friend of Resident) published on 15 August 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Good afternoon, many thanks for your lovely review of the services we provide at Rubislaw. We are aware of the requirement for the enhancement of the outdoor space and garden area. This is a priority for next year and I will ensure that all of our relatives are kept up to date with the plans as they develop.
I will of course share your review with the team at Rubislaw
Kind Regards
Gayle
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Review from Jacqui G (Daughter of Resident) published on 12 July 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the care your lovely dad received at Rubislaw Park Care Home. We aim to, at all times, provide an individual resident-centred experience. The whole team at Rubislaw share the same vision of treating all of our residents, and their families, with respect and dignity; this is of paramount importance to ensure that all of our residents experience a happy and fulfilled life, whilst living within a care setting. Your dad was a joy to look after and we all have very fond memories of him. I will share your review with the team, who always appreciate the time you take to provide such valuable feedback. With kind regards.
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Review from Patricia D (Daughter of Resident) published on 6 July 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of our care and support, reflecting the care your dad has received within Rubislaw Park. We pride ourselves on providing the highest standard of care and your feedback helps us greatly in ensuring we achieve this. I will share your review with our staff, who always value this feedback. Kind regards.
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The Review Score of 9.9 (9.929) out of 10 for Rubislaw Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Rubislaw Park Care Home is calculated as follows: ( (264 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 283 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rubislaw Park Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jun 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2020
Welcome to Rubislaw Park Care Home. My name is Gayle and I am the new Home Manager. Please contact me if you wish to have a virtual tour of the home or any additional information.
We at Rubislaw Park strive to provide the best quality care to all our residents.
Job Title: Clinical Deputy Manager
Rachel is a Registered Nurse and is Clinical Deputy Manager. Rachel is responsible for managing the clinical team within the nursing unit and ensuring the residents’ individual needs are met whilst delivering the highest standard of clinical care.
Job Title: Care Team Leader and Wellbeing Advisor
Joined: 2022
Lynn is a great addition to our team at Rubislaw Park. Lynn is a qualified Dementia Friend and regularly works in both our Dee Don Nursing Unit, and Cults & Cove Dementia Unit.
Job Title: Receptionist
Our Receptionist Kara is always happy to help, and is the first point of contact to visitors entering the home.
Job Title: Activities Manager
Rosie has over 8 years’ experience in activities coordinator roles and loves interacting with residents to finding out how they enjoy spending their time and what they like to do. She always has some entertainment planned to keep the residents happy!
Job Title: Head of Maintenance
John is Head of our Maintenance team and is responsible for maintaining the beautiful presentation and smooth operation of the home.
Job Title: Non Clinical Deputy Manager
Joined: 2023
Fiona joins the team with an abundance of experience in health and social care.
Fiona leads in all operational elements of the home and is the lead clinician in our residential unit.
Job Title: Head Chef
Joined: 2022
Ross comes with a wealth of experience in hospitality and fine dining.
He focuses on providing homemade traditional meals whilst ensuring all of our resident's individual preferences are catered for.