Rubislaw Park Care Home is one of the best run and looked after care homes in Aberdeen
William I (Son of Resident)
Each member of staff has been friendly, positive and understanding
K B (Daughter of Resident)
The staff were extremely efficient, caring and friendly. I was instantly assured
Mhairi B (Daughter of Resident)
Please contact the home manager to discuss any queries regarding funding
Rubislaw Park has its own car park, however, do not take any responsibilities for any damage that may occur whilst visit the home.
Rubislaw Park Care Home has a Review Score of 9.9 (9.929) out of 10, based on 24 reviews in the last 2 years. Over all time Rubislaw Park Care Home has 149 reviews.
Review from Robert P (Son of Resident) published on 30 June 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the services your lovely mum receives within Rubislaw Park. We are delighted that Mum's diabetes has improved and that her general condition with nurse management has made such a difference to her retaining her independence and enjoying time with family and friends. I will share your feedback with the team, who are always delighted to receive this. Kind regards.
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Review from Eric C (Son of Resident) published on 28 June 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the service and experience your mum receives within our care. It is a pleasure to care for her and we at all times are focused on continued improvement to our residents' rooms and environment. I will share your feedback with the team, who are always so grateful of the time you take to provide this feedback. Kind regards.
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Review from Fergus U (Civil Partner of Resident) published on 13 April 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
We cannot thank you enough for your lovely review.
Every one of our residents is so dearly special to us all and we ensure that each and every one is treated like our own family members.
The team at Rubislaw prides itself on delivering the highest level of care and attention and I am delighted that your partner's birthday celebration was enjoyed by you both so much.
I will share your lovely review with the team who will be so delighted with your feedback.
Kindest Regards
Gayle
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Review from M A (Daughter of Resident) published on 13 April 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Many thanks for providing such a lovely review of the services we provide to your family member. We are always so delighted to receive your comments to allow us to make improvements to the service and I am delighted to hear that the activity team offer an array of different activities within the home. We pride ourselves on ensuring the service meets the needs and expectations of our residents and their families and I am so very grateful of the time you have taken to review.
With Kindest Regards.
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Review from D F (Daughter of Resident) published on 27 February 2023
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Reply from John Park, Regional Director at Rubislaw Park Care Home
Thank you very much for your lovely feedback I will be sure to pass on your lovely comments.
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Review from E C (Godmother of Resident) published on 20 February 2023
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Reply from Gayle Duthie, Registered Manager at Rubislaw Park Care Home
Thank you very much for this wonderful feedback. I will share this with the team.
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Review from Jacqueline R (Father-in-law of Resident) published on 10 February 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the services we provide at Rubislaw Park Care Home. I am delighted to hear of your enjoyment of our newsletter and the visits from the ice cream van, and the weekly happy hour we provide. It is a joy to be able to support all of our residents to participate in as many activities as possible. I will share your review with our team, who always appreciate the time our relatives take to provide us with this.
Kind Regards.
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Review from R R (Granddaughter of Resident) published on 9 February 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing your lovely review of the services we provide at Rubislaw Park. Your grandfather is a pleasure to look after and we are delighted that he enjoys the wide activities on offer supported by our activity team. I will share your review with the team and thank you for taking the time to review the services we offer at Rubislaw Park.
Kind Regards
Gayle
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Review from Susan A (Friend of Resident) published on 9 February 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Good Afternoon Susan, Many thanks for providing your review of our services and care we provide at Rubislaw Park.
We at all times pride ourselves on delivering the highest level of support to all of our residents including our activity program.
I will share your review with our team who always value the time our families and relatives take to provide a review of our services.
Kind Regards
Gayle
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Review from W C (Son of Resident) published on 6 February 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
I am delighted to read your lovely review. Your mum is a lovely lady and we are privileged to look after her.
The activity team are committed to supporting as many activities as possible and continually look at new ideas, both internally and out with the home.
I will pass on your feedback to the team, who always enjoy reading your comments. Kind Regards.
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Review from Lorraine R (Partner of Resident) published on 6 February 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with your review. We are delighted to receive your feedback and I will share it with the team. With kindest thanks.
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Review from K J (Great-Niece of Resident) published on 2 February 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review. It is so nice to hear that our standards of care and service is meeting the needs of your lovely uncle. He is a pleasure to look after and we are privileged to do so.
I will share your review with the team who are always so grateful for the time you take to review Rubislaw Park
Kind Regards.
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Review from Victoria C (Goddaughter of Resident) published on 2 February 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the care your god mother receives at Rubislaw Park. The staff are dedicated to ensuring that all of our residents receive the highest quality of care and experience and we are committed to continual improvements in our services.
Thank you so much for providing your review, I will of course share this with the team. Kind Regards.
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Review from Andy F (Son of Resident) published on 2 February 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the services your father receives at Rubislaw Park. We take all of your comments and ratings very seriously and are committed to the continuous improvement of the service. I will share your feedback with our team who always appreciate the time our families take to provide reviews.
Kind Regards.
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Review from R A (Friend of Resident) published on 27 January 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review of the care your friend receives in Rubislaw Park. The staff in every department are committed to providing the highest standard of care, activity and dining experience. Our residents are so very special and deserve the best, we are delighted to hear that you would recommend Rubislaw.
I will share your lovely review with the staff who always enjoy reading your reviews.
Kind Regards.
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Review from Mark U (Son of Resident) published on 10 January 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing your review of the services we provide at Rubislaw Park. We pride ourselves on providing a first-class service to all of our residents so it is lovely to read about your positive experience.
I will share your review with the team in Ash who will be delighted to read your review.
With many thanks.
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Review from G M (Daughter of Resident) published on 5 January 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing such a lovely review of the care and support of your mum by the staff at Rubislaw Park. It is so nice to receive your feedback and I will share this with the team. Your mum is a joy to look after and a much-loved resident within Rubislaw Park.
Kindest Regards
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Review from Marie W (Daughter of Resident) published on 5 January 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with your valuable feedback on the service and care your mum receives within Rubislaw Park. The staff pride themselves on providing the highest standards of care and your review certainly reflects their hard work and dedication. I will ensure I share your review with them
Kindest Regards
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Review from Gillian I (Daughter-in-law of Resident) published on 5 January 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for taking the time to provide us with your review, especially during a very difficult time for you and your wider family. The staff at Rubislaw pride themselves on ensuring all of our residents receiving palliative and the care of all of our residents are person-centred and individual to meet all of their needs. It is a privilege to be able to provide this service. I will share your review with our team and I thank you so much for providing this valuable feedback.
With kind regards and thinking of you all.
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Review from L S (Daughter of Resident) published on 4 January 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing such a lovely review of the care both your mum and yourselves have received at Rubislaw Park. We pride ourselves in providing the best service and standards in relation to all aspects of daily living within the home and I am delighted to see this reflected in your fantastic feedback. I will of course share this with our team who strive to make constant improvements.
Kindest regards
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The Review Score of 9.9 (9.929) out of 10 for Rubislaw Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Rubislaw Park Care Home is calculated as follows: ( (264 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 283 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rubislaw Park Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jun 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2020
Welcome to Rubislaw Park Care Home. My name is Gayle and I am the new Home Manager. Please contact me if you wish to have a virtual tour of the home or any additional information.
We at Rubislaw Park strive to provide the best quality care to all our residents.
Job Title: Clinical Deputy Manager
Rachel is a Registered Nurse and is Clinical Deputy Manager. Rachel is responsible for managing the clinical team within the nursing unit and ensuring the residents’ individual needs are met whilst delivering the highest standard of clinical care.
Job Title: Care Team Leader and Wellbeing Advisor
Joined: 2022
Lynn is a great addition to our team at Rubislaw Park. Lynn is a qualified Dementia Friend and regularly works in both our Dee Don Nursing Unit, and Cults & Cove Dementia Unit.
Job Title: Receptionist
Our Receptionist Kara is always happy to help, and is the first point of contact to visitors entering the home.
Job Title: Activities Manager
Rosie has over 8 years’ experience in activities coordinator roles and loves interacting with residents to finding out how they enjoy spending their time and what they like to do. She always has some entertainment planned to keep the residents happy!
Job Title: Head of Maintenance
John is Head of our Maintenance team and is responsible for maintaining the beautiful presentation and smooth operation of the home.
Job Title: Non Clinical Deputy Manager
Joined: 2023
Fiona joins the team with an abundance of experience in health and social care.
Fiona leads in all operational elements of the home and is the lead clinician in our residential unit.
Job Title: Head Chef
Joined: 2022
Ross comes with a wealth of experience in hospitality and fine dining.
He focuses on providing homemade traditional meals whilst ensuring all of our resident's individual preferences are catered for.