Rubislaw Park Care Home is one of the best run and looked after care homes in Aberdeen
William I (Son of Resident)
Each member of staff has been friendly, positive and understanding
K B (Daughter of Resident)
The staff were extremely efficient, caring and friendly. I was instantly assured
Mhairi B (Daughter of Resident)
Please contact the home manager to discuss any queries regarding funding
Rubislaw Park has its own car park, however, do not take any responsibilities for any damage that may occur whilst visit the home.
Rubislaw Park Care Home has a Review Score of 9.9 (9.929) out of 10, based on 24 reviews in the last 2 years. Over all time Rubislaw Park Care Home has 149 reviews.
Review from Frances D (Resident) assisted by family/friend published on 4 January 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing such a lovely review of the care your mum receives at Rubislaw Park. It is always a privilege for ourselves to look after each and every one of our residents and I am delighted to hear how happy your mum is within her home.
With kind regards
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Review from Sarah M (Daughter of Resident) published on 3 January 2023
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with such a lovely review. It is always so nice to hear from our families that the staff and service are looking after your cherished family member.
I will, of course, share your review with our team, who always value feedback.
Regards.
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Review from Andrew C (Son of Resident) published on 19 December 2022
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How wrong we were. Mum was made to feel as comfortable as possible, she was given as much
It's also a beautiful place, inside and out and well looked after. We were so glad Rubislaw Park was where mum spent her last 9 days. And I'm sure she would've said the same.
Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review and your kind reflection of the care your Mum received during what we understand is a very difficult time for families.
I will share your review with the team who always cherish and value our families feedback. It was a pleasure to care for your lovely Mum during her final days.
Regards
Gayle
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Review from Tanya R (Power of Attorney of Resident) published on 7 December 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely response, it is so greatly appreciated. I will share your feedback with the team who always value the time you take to provide us with your comments of our service and care. With grateful thanks for your time.
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Review from V S (Daughter of Resident) published on 30 November 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing such a lovely review. It is so nice to hear your feedback on the service we provide at Rubislaw Park. I am very proud of the team at Rubislaw Park and the dedication and service they provide all of our lovely residents. I will share your lovely comments with our team. With kindest regards
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Review from C C (Son of Resident) published on 28 November 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with such a lovely review. Your mum and dad are absolutely delightful and are both enjoying lots of activities and socialisation with fellow residents and the staff. We are committed to continuous improvement within Rubislaw Park, and it is so nice for you to recognise the setting and service we provide within your review. I will share your lovely comments with the team, we all appreciate the time our relatives take to provide such valuable feedback. With kindest regards.
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Review from A D (Daughter of Resident) published on 18 November 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review and your kind words regarding the care your lovely dad receives within Rubislaw Park care home. He is a lovely man and a pleasure for us to care for. I will share your lovely feedback with the staff who are always so thankful for the time families take to provide us with such a lovely review. With grateful thanks
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Review from Fergus U (Civil Partner of Resident) published on 14 November 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Good afternoon and many thanks for such a lovely review. Your feedback is so beneficial in allowing us to evaluate the care we provide to our residents and families alike. It is a privilege to care for your partner and we enjoy seeing our residents thrive in the care and surrounding we provide at Rubislaw Park. We are so grateful for your review and I will share it with the team. Many thanks, Gayle.
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Review from K C (Son of Resident) published on 28 October 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Thank you very much for your kind words. I will share this with the team.
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Review from A G (Daughter of Resident) published on 9 August 2022
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Review from Irene F (Daughter of Resident) published on 14 July 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review. Your mum is a pleasure to care for and we are delighted that she has settled in so well. I will share your feedback with the team in the nursing unit who always love to receive relatives' valuable comments and feedback. Kind Regards
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Review from Stephen D (Son of Resident) published on 1 May 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with your review. I will share it with the team who always appreciate feedback. Kind Regards.
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Review from I G (Friend of Resident) published on 26 April 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review and the time you have taken to provide us with this feedback.
Your friend is a delight to care for and we are so happy she has settled so well into Rubislaw Park. I will share your feed back with the team who will be so very grateful of your lovely feedback.
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Review from Bettina C (Granddaughter of Resident) published on 6 January 2022
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review. It is so lovely to hear that your Gran has found a new lease of life within Rubislaw Park. She is a much loved friend to many within the home.
I will of course share your feedback with our team. Many thanks.
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Review from N L (Daughter of Resident) published on 22 October 2021
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing your most valuable feed back. We are so happy that Mum is enjoying a new lease of life within Rubislaw Park. It was so nice to see her enjoying the summer show recently and delighted that you got to enjoy it with her. I will share your lovely comments with the staff in Ash. With many thanks.
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Review from A M (Daughter of Resident) published on 6 October 2021
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing such a lovely review. We are delighted to see Dad thrive, he is a much-loved resident within the home who is a joy to look after.
We value your feedback so very much and it allows us to identify and make any required improvements. I will share your lovely comments with the team and thank you for taking the time to review our home.
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Review from Henrietta G (Respite Resident) published on 9 August 2021
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your review. It was lovely to hear how your experience within Rubislaw was and I am delighted to read such a positive review. The team at Rubislaw demonstrate the highest standards of care. I will ensure I share your feedback with the team who will also be delighted to read your review.
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Review from Maureen A (Daughter of Resident) published on 30 June 2021
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for providing us with your lovely review. It is so nice to hear that the service continues to deliver a high quality of service.
The Activities Co-ordinator has demonstrated such passion in ensuring that the residents continue with activities and stimulation over the past year. The team will be delighted with your feedback which I will share with them all. With many thanks.
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Review from A G (Daughter of Resident) published on 26 June 2021
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review. The team demonstrate care, compassion and are truly dedicated to the residents.
They will be delighted to read your review and I will share it with them.
I hope your trip home went well, I know it was difficult to leave. With grateful thanks.
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Review from Keith R (Son of Resident) published on 26 June 2021
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Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for your lovely review. Our activities staff have been doing an outstanding job in organising a fantastic activity programme. We will share your feedback with the team, I appreciate your time to provide this review.
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The Review Score of 9.9 (9.929) out of 10 for Rubislaw Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Rubislaw Park Care Home is calculated as follows: ( (264 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 283 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rubislaw Park Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jun 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2020
Welcome to Rubislaw Park Care Home. My name is Gayle and I am the new Home Manager. Please contact me if you wish to have a virtual tour of the home or any additional information.
We at Rubislaw Park strive to provide the best quality care to all our residents.
Job Title: Clinical Deputy Manager
Rachel is a Registered Nurse and is Clinical Deputy Manager. Rachel is responsible for managing the clinical team within the nursing unit and ensuring the residents’ individual needs are met whilst delivering the highest standard of clinical care.
Job Title: Care Team Leader and Wellbeing Advisor
Joined: 2022
Lynn is a great addition to our team at Rubislaw Park. Lynn is a qualified Dementia Friend and regularly works in both our Dee Don Nursing Unit, and Cults & Cove Dementia Unit.
Job Title: Receptionist
Our Receptionist Kara is always happy to help, and is the first point of contact to visitors entering the home.
Job Title: Activities Manager
Rosie has over 8 years’ experience in activities coordinator roles and loves interacting with residents to finding out how they enjoy spending their time and what they like to do. She always has some entertainment planned to keep the residents happy!
Job Title: Head of Maintenance
John is Head of our Maintenance team and is responsible for maintaining the beautiful presentation and smooth operation of the home.
Job Title: Non Clinical Deputy Manager
Joined: 2023
Fiona joins the team with an abundance of experience in health and social care.
Fiona leads in all operational elements of the home and is the lead clinician in our residential unit.
Job Title: Head Chef
Joined: 2022
Ross comes with a wealth of experience in hospitality and fine dining.
He focuses on providing homemade traditional meals whilst ensuring all of our resident's individual preferences are catered for.