Rubislaw Park Care Home

Rubislaw Park Road, Aberdeen AB15 8DA
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9.9 149 Reviews
  • Rubislaw Park Care Home, Aberdeen
Rubislaw Park Care Home, Aberdeen, offers a homely living environment that is ideal for older people with care needs, overseen by a skilled and friendly team experienced in a personalised approach.

There are versatile living areas and a wide range of activities and interests to enjoy. Residents can choose to relax or socialise, with the benefit of en-suite bedrooms.

Care workers are available around the clock and trained to recognised standards, while also being welcoming to loved ones.

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Care Provided by Rubislaw Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kayleigh Chisholm (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (86)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Rubislaw Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,300 – £2,300
    • Self-Funded Residential Dementia Care £2,300 – £2,300
    • Self-Funded Nursing Care £2,300 – £2,300
    • Self-Funded Nursing Dementia Care £2,300 – £2,300

  • Please contact the home manager to discuss any queries regarding funding
  • (these prices are only a guideline, please contact Rubislaw Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Rubislaw Park has its own car park, however, do not take any responsibilities for any damage that may occur whilst visit the home.


Rubislaw Park Care Home Reviews (149)

Total of 149, showing 61-80
9.9

Rubislaw Park Care Home has a Review Score of 9.9 (9.929) out of 10, based on 24 reviews in the last 2 years. Over all time Rubislaw Park Care Home has 149 reviews.

Overall Experience

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Review from Lynn C (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rubsilaw Park Care Home has been my dad's home for the last 3 years. He is always happy and smiling when he sees the staff which shows his trust and fondness for them. He has had opportunities to participate in activities both inside and outside of the home. He enjoys the food and he enjoyed the happy
hour Fridays with my mum visiting. The staff have always been helpful, kind and professional, yet friendly with him and ourselves. His room is basic and could benefit from decoration. Overall, we are happy with his care home.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely review.
I am delighted to receive your feedback especially the recognition of how friendly the staff are and how they care for your dad with fondness and trust.
I will share this with them all. With kindest thanks.


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Review from Mhairi B (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home at the start of May and was made to feel at home straight away. The staff were extremely efficient, caring and friendly. I was instantly assured that this was where mum would be cared for with the attention and patience required. A huge thank you to you all for making this
transition so smooth but professional and personal. I know my mum appreciates your work and kindness as does her family.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

It is so nice to read your review and feedback in relation to your mum's move into Rubislaw. We understand how difficult this transition can be. The staff are very aware of how important it is that the residents and relatives all feel supported and reassured during this time. I appreciate your feedback and will share this with the team.


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Review from B D (Niece of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always found my Aunt treated with respect by all the staff. I am kept informed of any changes in my Aunt's condition. The staff are all friendly to residents and visitors. She has a lovely clean room. Prior to COVID visitors were always encouraged to join in all of the many activities taking place
within the care home. Hopefully, it won't be long until these activities can restart as we all enjoyed them. She is well cared for and happy here.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for providing us with your feedback on the care your aunt has received within Rubislaw Park. We are currently revisiting the activity program and I am confident that as restrictions lift further we will be able to offer a full activity package imminently. We are committed to ensuring the standards of cleanliness within the home is of the highest possible calibre. I appreciate your feedback greatly.


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Review from Tracy M (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the standard of care in the home excellent. The staff all seem to know my mum and treat her with the utmost care and dignity. I would not hesitate to recommend this home to anyone.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely feedback. Our priority within Rubislaw is in delivering care of the highest standards and I am delighted to read that this has been evident in the care provided to your mother. It is always a privilege to care for your loved one. I will share your feedback with the team. With kindest thanks for taking the time to review Rubislaw.


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Review from S G (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is fabulous after such difficult times to now be able to get into the home and visit face to face. The staff are friendly and welcoming, the home is very clean, residents are clearly well cared for and the menu and food receives very good reviews. The manager is working hard to communicate with families,
which is much appreciated. I look forward to the restrictions easing even more and visits and activities increasing. Keep up the good work!

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely review. We appreciate your acknowledgement of the work we are doing on a daily basis, we are totally committed to enhancing our services and experiences the residents enjoy at Rubislaw Park. I will continue to update you all as to any new changes on visiting and ensure we offer as many visits as we safely can. I will share your feedback with the team who also appreciate your lovely comments. With Kind Regards Gayle.


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Review from Linda B (Daughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Home handled a very difficult year extremely well and they are to be commended for the safety precautions they continue to take. Though there were occasional communication problems with residents, there were regular emails from the manager to update relatives. The home is always fresh and clean
and the cleaning staff deserve a special mention. All staff are endlessly patient and helpful and, in spite of a large number of residents, they usually remember who you are and who you will be visiting, which is extraordinary and so welcoming. Even after a long absence, the carers greeted us as if it was yesterday and their warmth and humour with the residents is wonderful to see.
Residents are treated as individuals and their idiosyncrasies are handled beautifully - nothing is too much trouble. Moves to make the grounds more attractive are ongoing and welcome too.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

I am absolutely delighted to read your review and especially appreciate the recognition of the very difficult year. I also understand the difficulties you all faced as relatives, during this time and appreciate your patience and understanding throughout. As a team, we are privileged to care for all of our residents' every need. We will continue to ensure we maintain all of our processes to ensure the safety of our residents, whilst also supporting the lifting of visiting restrictions. We are delighted to welcome you all back into the home, the residents' and staff's spirits have been greatly lifted by your presence. Your support and feedback is invaluable and most welcome by us all. With grateful thanks.


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Review from Mandy S (Daughter of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled well and is supported by the caring and helpful staff.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

I am so pleased to read your positive feedback and delighted that your Mother has settled so quickly into life at Rubislaw Park. We always value your feedback to allow us to improve our services and ensure they meet all of your and your relative's expectations.


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Review from P G (Daughter of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was delighted to have my first indoor visit with Mum, especially at it was Mother's Day and Mum had celebrated her 100th Birthday. My visit was well organised and efficiently undertaken. I am very impressed with the high level of care provided by Rubislaw Park. All the staff management, care to housekeeper
etc are exceptional. I cannot thank everyone enough for the assurance that Mum is in safe hands.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

I am delighted to hear how your visit went on such a special occasion for your Mum and yourself. It is so nice to receive your feedback, which reflects our commitment to look after all of your needs and meet your expectations. I firmly believe the staff at Rubislaw pride themselves on delivering the best standards of care and support. I will share your feedback with them all. Many thanks for taking the time to offer such important feedback.


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Review from A J (Niece of Resident) published on 23 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have seen staff perform with care and compassion in times of infection with humour and endless patience at times of restlessness and most importantly I am most conscious of the vigilance and attention to detail practised by all levels of staff. Health, safety and risk management is so apparent.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely feedback on your experience at Rubislaw. The team continue to work extremely hard to ensure that all of our residents are cared for to the highest of standards. I am delighted that this has been reflected in your experience whilst visiting.
We appreciate your feedback greatly.


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Review from Joanne G (Daughter of Resident) published on 23 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has always been very welcoming to all visitors. We have been kept well informed about what is going on in Rubislaw. We have enjoyed window visits over the last year and have been lucky in the fact that my dad has a ground floor room. Very pleased we are now getting visits inside. My first
indoor visit in over a year and my dad was pleased to see me and I am sure a positive effect on him.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely review. It has been so nice for us to welcome you all back into the home. I understand how difficult this time has been for you all especially with visiting having been very limited. We will continue to support as many visits as possible and we look forward to life returning to normal at Rubislaw for our residents and relatives. I will share your lovely comments with the team.


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Review from Sheena D (Sister of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole family greatly appreciate the care, attention, and most of all the kindness of the staff to the residents. We are very satisfied with all facilities.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Delighted to read such lovely positive feedback about the service and care we give to our residents. We at all times strive to ensure that we meet our residents and their families expectations. Your feedback is of vital importance in ensuring we continue to maintain and improve all aspects of the care and attention we deliver. Many thanks for your feedback, I will share this with the team.


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Review from Jane L (Daughter-in-law of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On every visit to Rubislaw Care Home, the staff have been welcoming and professional. The interior and facilities are kept to a high standard with cleanliness and hygiene always a priority giving confidence during the current pandemic. My father-in-law seems happy and settled and is usually we presented.
He likes when the nurses are chatting to him and still enjoys a joke.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

I am delighted to read such lovely feedback and appreciate the time you have taken to submit this. I will share your comments with the team. With such grateful thanks.


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Review from Marion H (Sister of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and welcoming.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely feedback. We all appreciate your positive experience. With kindest thanks.


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Review from William I (Son of Resident) published on 10 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rubislaw Park Care Home is one of the best run and looked after care homes in Aberdeen. Staff are spot on. Caring for all residents and visitors. I would recommend Rubislaw Park Care Home to anyone who is in the unfortunate position of requiring care. Top-notch, keep the good high standards up.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely review. We are delighted to care for your Mum, it is a privilege. We continue to ensure we deliver the best standards of care and our staff and myself are absolutely committed to continued improvements. I will share your feedback with all of the staff. With grateful thanks.


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Review from June G (Daughter of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This has been an exceptionally hard time for everyone, but I feel Rubislaw Park has improved very much since November with the new manager. Staff are very friendly, helpful and we are kept in touch by telephone, zoom calls and of course, the two weekly visits are hopefully the start of our 'new normal'
but we are hoping to see more of Mum, who we have missed so much.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

We are delighted to read your review and your thoughts on the improvements of the service. We continue to look for ways to enhance the residents' and relatives' experience and I welcome your feedback greatly. I will share your review with the team who will be absolutely delighted.


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Review from R M (Son of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Residents are very well looked after. The home has worked hard to allow family visits to resume. The home is always very clean and residents' medical needs are well looked after.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely feedback. I am so delighted to hear of your positive experience. The staff continue to be totally committed to ensuring that the residents are cared for to the highest standard. I will share your review with the staff, with kindest and grateful thanks.


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Review from Wendy S (Daughter of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into care a month ago and having cared for my mum for six years, the adjustment and transition were difficult for both of us but with my mum's needs, she now needed the nursing care 24/7. I have been anxious over this move and the staff, both nursing and care staff, have been so lovely
and supportive to both of us and helped us adjust. The Manager is a lovely lady full of empathy and so approachable to discuss anything with and the whole staff are all very friendly and cheerful. The transition has gone well thanks to their support and care and it's nice to come in and see my mum looking well and knowing she's in such caring hands for all her needs.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your lovely feedback. We understand the difficulties families face when making the decision to place their loved ones into care. Our aim is to ensure that the resident and the families feel supported during this time. It is important that all of our residents are treated as individuals and that the care they receive is absolutely tailored to their specific needs. We are privileged to be able to look after your Mum and yourself during this time and many happy years to come.


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Review from Davina M (Sister of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved into the home at the end of January as she was in need of 24/7 care in her final weeks of he life. The level of care she received was second to none, all the staff were so friendly and nothing was too much trouble for them. Even in her final hours, they made sure she felt safe and know
she wasn't in pain and we as a family cannot thank them enough for everything they did for her.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your kind words and feedback especially during this difficult time. It was a privilege to look after your sister during this time. I will share your review with the team as I know they will appreciate your kind words and it will reinforce to the team that the individual care they give every one of our residents is so gratefully appreciated. Many many thanks.


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Review from Laura M (Private Carer of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I work as a Care Manager in Aberdeen. I recently assisted to place a younger female woman with full capacity into Rubislaw Park Nursing Home for end-of-life care. Due to her age, she was very anxious about going to a care home and was unsure about the decision she was making. However, a few days after
moving she contacted me via her mobile phone and stated "I am being treated like a princess" and proceeded to tell me that as soon as she walked through the door she knew she had made the right decision due to the welcoming and friendly reception she had received from the staff within the home. I received regular phone calls from her during her time there and all were to praise the home, the staff and to inform that she felt happy, welcome and cared for. She requested that after her passing I submit a review indicating how much she appreciated the manner within which she was cared for and to praise the staff who made the end stages of her life that little bit easier.

Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home

Many thanks for your kind words and feedback in relation to the care your client received whilst in our care at Rubislaw Park. The staff within Rubislaw always ensure they treat all of our residents with dignity and respect. I know the staff were very committed to ensuring all of your client's personalized requests and wishes were supported and that she felt not only at home but safe and supported during this time. It was a privilege to look after her during her short time with us in Rubislaw. I will share with the team, I am very proud of them all.


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Review from Malcolm M (Husband of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been very well looked after since her admission. All staff have been very polite and attentive from the management through to domestics. The catering manager introduced himself and checked for allergies or special needs. Care staff are extremely helpful and nothing is too much trouble.

Reply from Michelle Reid, Regional Manager at Rubislaw Park Care Home

Thank you for your kind review. Getting to know as much as possible about each and every one of our residents is just one of the fantastic aspects of working at Rubislaw Park Care Home. Nothing really is too much trouble!


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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Rubislaw Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Rubislaw Park Care Home is calculated as follows: ( (264 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 283 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rubislaw Park Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Jun 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (3)

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Meet the Team (8)

Gayle

Gayle Duthie

Job Title: Home Manager

Joined: 2020

Welcome to Rubislaw Park Care Home. My name is Gayle and I am the new Home Manager. Please contact me if you wish to have a virtual tour of the home or any additional information.


We at Rubislaw Park strive to provide the best quality care to all our residents.


Rachel

Rachel Stroud

Job Title: Clinical Deputy Manager

Rachel is a Registered Nurse and is Clinical Deputy Manager. Rachel is responsible for managing the clinical team within the nursing unit and ensuring the residents’ individual needs are met whilst delivering the highest standard of clinical care.


Lynn

Lynn Crockett

Job Title: Care Team Leader and Wellbeing Advisor

Joined: 2022

Lynn is a great addition to our team at Rubislaw Park. Lynn is a qualified Dementia Friend and regularly works in both our Dee Don Nursing Unit, and Cults & Cove Dementia Unit.


Kara

Kara Yeats

Job Title: Receptionist

Our Receptionist Kara is always happy to help, and is the first point of contact to visitors entering the home.


Rosie

Rosie Mullen

Job Title: Activities Manager

Rosie has over 8 years’ experience in activities coordinator roles and loves interacting with residents to finding out how they enjoy spending their time and what they like to do. She always has some entertainment planned to keep the residents happy!


John

John Green

Job Title: Head of Maintenance

John is Head of our Maintenance team and is responsible for maintaining the beautiful presentation and smooth operation of the home.


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Fiona Scott

Job Title: Non Clinical Deputy Manager

Joined: 2023

Fiona joins the team with an abundance of experience in health and social care.


Fiona leads in all operational elements of the home and is the lead clinician in our residential unit.


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Ross Tennant

Job Title: Head Chef

Joined: 2022

Ross comes with a wealth of experience in hospitality and fine dining.


He focuses on providing homemade traditional meals whilst ensuring all of our resident's individual preferences are catered for.