Rubislaw Park Care Home is one of the best run and looked after care homes in Aberdeen
William I (Son of Resident)
Each member of staff has been friendly, positive and understanding
K B (Daughter of Resident)
The staff were extremely efficient, caring and friendly. I was instantly assured
Mhairi B (Daughter of Resident)
Please contact the home manager to discuss any queries regarding funding
Rubislaw Park has its own car park, however, do not take any responsibilities for any damage that may occur whilst visit the home.
Rubislaw Park Care Home has a Review Score of 9.9 (9.929) out of 10, based on 24 reviews in the last 2 years. Over all time Rubislaw Park Care Home has 149 reviews.
Review from Keith T (Son of Resident) published on 15 March 2021
Submitted via Website •
Report
Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
We can't thank you enough for your generous review. We are completely dedicated to all of our residents and their families and strive to ensure that you all receive the highest standards of care. I am extremely proud of the team within Rubislaw, who work very hard to ensure that all of our families feel that their relative is safe, loved and cared for as they would be by yourselves.
It is a privilege.
Thank you very much!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N K (Resident) published on 15 March 2021
Submitted via Postal Card •
Report
Reply from Michelle Reid, Regional Manager at Rubislaw Park Care Home
Thank you for this great review. The catering team are passionate about serving five star quality meals and are keen to demonstrate their culinary skills in every dish prepared. As one of our residents, you deserve the very best every day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean A (Friend of Resident) published on 10 December 2020
Submitted via Postal Card •
Report
Reply from Gayle Bain, Registered Manager at Rubislaw Park Care Home
Many thanks for such a lovely review which will be well received by the staff and wider team at Rubislaw Park.
It is certainly a difficult time for care homes at the moment but the team have shown commitment and determination in keeping our residents, your loved ones safe and motivated despite the restrictions we are all currently facing.
Hopefully, we will be in a position to welcome some visitors back into Rubislaw in the near future.
Fingers crossed 2021 brings normality back into care homes.
Keep safe and I will ensure I continue with the daily blogs!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K B (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card •
Report
Reply from Val Buchan, Area Manager at Rubislaw Park Care Home
Thank you very much for taking the time to leave your review, we really appreciate your feedback and will share this with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Granddaughter of Resident) published on 13 July 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie G (Niece of Resident) published on 23 February 2020
Submitted via Website •
Report
Reply from Kristin Jackson-Brown, Regional Director at Rubislaw Park Care Home
Thank you very much for your review, we will share your feedback with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan H (Regular Volunteer) published on 10 February 2020
Submitted via Website •
Report
Reply from Kristin Jackson-Brown, Regional Director at Rubislaw Park Care Home
Thank you very much for your detailed review. We really appreciate your feedback. We are really pleased you enjoyed visiting Rubislaw Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K A (Resident) published on 22 January 2020
Submitted via Postal Card •
Report
Reply from Kristin Jackson-Brown, Regional Director at Rubislaw Park Care Home
Thank you for taking the time to do this review, we are very pleased that you are happy living at Rubislaw Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Daughter of Resident) published on 17 January 2020
Submitted via Postal Card •
Report
Reply from Kristin Jackson-Brown, Regional Director at Rubislaw Park Care Home
Thank you very much for your review, we really appreciate your feedback. We will share it with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert L (Husband of Resident) published on 17 January 2020
Submitted via Postal Card •
Report
Reply from Kristin Jackson-Brown, Regional Director at Rubislaw Park Care Home
Thank you very much for taking the time to write this review. We are very pleased and you and your wife are so happy. We will share this feedback with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brenda H (Daughter of Resident) published on 17 January 2020
Submitted via Postal Card •
Report
Reply from Kristin Jackson-Brown, Regional Director at Rubislaw Park Care Home
Thank you very much for your review, we are delighted that your family are so happy. We will share your feedback with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Meta C (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card •
Report
Reply from Kristin Jackson-Brown, Director of Care at Rubislaw Park Care Home
Thank you very much for your review, we really appreciate your feedback. We will share this with the Team. We are delighted that you and your mum are so happy with Rubislaw Park.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L T (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C N (Daughter of Resident) published on 1 November 2019
Submitted via Postal Card •
Report
Reply from Kristin Jackson-Brown, Director of Care at Rubislaw Park Care Home
Thank you very much for the positive feedback, this will be shared with the team. We are so pleased you and your Mum are so happy.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine F (Daughter of Resident) published on 16 September 2019
Submitted via Website •
Report
Reply from Kristin Jackson-Brown, Director of Care at Rubislaw Park Care Home
Thank you very much, we really appreciate the wonderful feedback and will ensure this is shared with the team. We are delighted that you and your Mum are so happy.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jack M (Friend of Resident) published on 1 March 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert M (Brother of Resident) published on 1 March 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L C (Daughter-in-law of Resident) published on 28 February 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Nephew of Resident) published on 28 February 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kay M (Friend of Resident) published on 27 February 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.929) out of 10 for Rubislaw Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Rubislaw Park Care Home is calculated as follows: ( (264 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 283 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rubislaw Park Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jun 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
Loading
Loading events
Job Title: Home Manager
Joined: 2020
Welcome to Rubislaw Park Care Home. My name is Gayle and I am the new Home Manager. Please contact me if you wish to have a virtual tour of the home or any additional information.
We at Rubislaw Park strive to provide the best quality care to all our residents.
Job Title: Clinical Deputy Manager
Rachel is a Registered Nurse and is Clinical Deputy Manager. Rachel is responsible for managing the clinical team within the nursing unit and ensuring the residents’ individual needs are met whilst delivering the highest standard of clinical care.
Job Title: Care Team Leader and Wellbeing Advisor
Joined: 2022
Lynn is a great addition to our team at Rubislaw Park. Lynn is a qualified Dementia Friend and regularly works in both our Dee Don Nursing Unit, and Cults & Cove Dementia Unit.
Job Title: Receptionist
Our Receptionist Kara is always happy to help, and is the first point of contact to visitors entering the home.
Job Title: Activities Manager
Rosie has over 8 years’ experience in activities coordinator roles and loves interacting with residents to finding out how they enjoy spending their time and what they like to do. She always has some entertainment planned to keep the residents happy!
Job Title: Head of Maintenance
John is Head of our Maintenance team and is responsible for maintaining the beautiful presentation and smooth operation of the home.
Job Title: Non Clinical Deputy Manager
Joined: 2023
Fiona joins the team with an abundance of experience in health and social care.
Fiona leads in all operational elements of the home and is the lead clinician in our residential unit.
Job Title: Head Chef
Joined: 2022
Ross comes with a wealth of experience in hospitality and fine dining.
He focuses on providing homemade traditional meals whilst ensuring all of our resident's individual preferences are catered for.