I love it here. My room is nice and cosy. I can even put my own pictures up
J W (Resident)
The meals are nutritious and well-prepared, catering to various dietary needs
Ana H (Friend of Resident)
Booked a Mother's Day afternoon tea for myself and my mum. It was excellent.
A R (Daughter of Resident)
Respite Care Fees are subject to an assessment of individual needs.
Visitors welcome anytime.
Ample on site parking available
Baugh House has a Review Score of 9.6 (9.592) out of 10, based on 30 reviews in the last 2 years. Over all time Baugh House has 95 reviews.
Review from A B (Daughter of Resident) published on 6 March 2025
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Reply from Alejandro, Home Manager at Baugh House
Thank you for sharing your experience of our home, and such positive feedback it is greatly appreciated. Best wishes, Alejandro
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Review from Susan K (Friend of Resident) published on 9 January 2025
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Reply from Alejandro Reytor, Home Manager at Baugh House
Thank you, Susan, for your five-star review. We greatly appreciate your kind words about Baugh House and will pass this on the team. See you on Friday for hot chocolate!
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Review from David B (Son of Resident) published on 21 November 2024
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Reply from Alejandro Cardero Reytor, Home Manager at Baugh House
Thank you for taking the time to leave this positive review. We are so pleased to hear that your mum is happy and well looked after. Warm wishes, Alejandro.
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Review from J W (Resident) published on 14 November 2024
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Reply from Alejandro Cardero Reytor, Home Manager at Baugh House
Thank you for this wonderful feedback. We are so pleased your are content in our care, and we love having you here at Baugh House Care Centre.
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Review from Derek M (Son-in-law of Resident) published on 5 November 2024
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Reply from Alejandro Reytor, Home Manager at Baugh House
Thank you for taking the time to share your experience of our home and for your heartfelt words. It was our pleasure to care for your mother-in-law. Warmest wishes, Alejandro.
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Review from Susan C (Daughter of Resident) published on 5 November 2024
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Reply from Alejandro Reytor, Home Manager at Baugh House
Thank you for taking the time to leave us a review. It is our absolute pleasure to be able to share special moments like these with our residents and their families. Warm regards, Alejandro.
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Review from Andrew P (Nephew of Resident) published on 13 September 2024
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Reply from Alejandro Cardero Reytor, Care Home Manager at Baugh House
Thank you for your feedback! We're delighted to hear that you find our reception staff helpful and approachable.
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Review from Ana H (Friend of Resident) published on 15 August 2024
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Reply from Alejandro Cardero Reytor, Home Manager at Baugh House
Hello, thank you so much for your wonderful review! We're delighted to hear that you're thoroughly impressed with Baugh House. Our team takes great pride in providing excellent care.
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Review from M C (Friend of Resident) published on 14 August 2024
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Reply from Alejandro Reytor, Home Manager at Baugh House
Hello, thank you for your kind words. At Baugh House, we are committed to providing excellent care.
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Review from Peter P (Son of Resident) published on 6 August 2024
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Review from M G (Friend of Resident) published on 30 July 2024
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Reply from Alejandro Cardero Reytor, Care Home Manager at Baugh House
Thank you so much for your lovely review. Kind regards.
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Review from D H (Son-in-law of Resident) published on 23 July 2024
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Reply from Alejandro Cardero Reytor, Care Home Manager at Baugh House
Thank you for your positive feedback. We're delighted to hear that your mother-in-law is settling in well and that you're pleased with the care she's receiving. I'll be sure to pass on your special mention to the staff members who have stood out.
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Review from Maria F (Granddaughter of Resident) published on 9 July 2024
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Reply from Alejandro Cardero Reytor, Care Home Manager at Baugh House
Thank you for your wonderful feedback! We're delighted to hear about your positive experiences. We appreciate your trust and look forward to welcoming you on your visits!
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Review from M C (Friend of Resident) published on 4 April 2024
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Reply from Seye Fadipe, Home Manager at Baugh House
Thank you for taking the time to share your experience of our home. Sometimes the dementia journey our friends and loved ones take can be difficult but it is always important to see the person behind the illness - our team is very experienced in providing patient and respectful care for those living with dementia. Warm regards.
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Review from Paula W (Daughter of Resident) published on 28 March 2024
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Reply from Alejandro Cardero Reytor, Baugh House at Baugh House
Thank you for your kind words. We're delighted to hear that you and the residents enjoyed the spread.
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Review from Karla M (Daughter of Resident) published on 28 March 2024
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Reply from Seye Fadipe, Home Manager at Baugh House
We're thrilled to hear that you had a lovely time with your mum and family! Thank you for your kind words about our staff members.
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Review from Jenny V (Daughter of Resident) published on 25 January 2024
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Reply from Seye, Home Manager at Baugh House
Thank you for the kind words and appreciation! We're delighted you enjoy your time with us.
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Review from J F (Daughter of Resident) published on 3 January 2024
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Reply from Seye, Home Manager at Baugh House
Thank you for taking the time to share your experience of our wonderful home.
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Review from Andrew H (Nephew of Resident) published on 27 November 2023
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Review from S P (Daughter of Resident) published on 24 October 2023
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Reply from Chante Woodley, Marketing Coordinator at Baugh House
Thank you so much for your kind words and positive feedback. We're delighted to hear that your mum is comfortable and well-cared for at Baugh House. At Gold Care Homes we strive for the best care for all our residents. Kind regards.
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The Review Score of 9.6 (9.592) out of 10 for Baugh House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.592 for Baugh House is calculated as follows: ( (239 Excellents x 5) + (97 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 355 Ratings = 4.592
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Baugh House is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jun 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 13 Mar 2025
We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
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Job Title: Care Home Manager
Alejandro brings over 20 years of experience in the health and care sector, driven by personal inspiration, and dedicated to caring for the elderly, especially those living with dementia.
With a background as a medical doctor and psychiatrist, Alejandro transitioned to the UK thirteen years ago, starting as a personal care assistant and advancing to roles including senior care lead, deputy manager, and now registered manager. He holds an NVQ Level 5 in Management and Leadership in Health and Social Care.
Alejandro and his dedicated team are determined to uphold Gold Care Homes values at Baugh House Care Home