Baugh House

19 Baugh Road, Foots Cray, Sidcup DA14 5ED
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9.6 95 Reviews
  • Baugh House, Sidcup
The services they offer include residential dementia and nursing care.

One of Gold Care’s most popular homes, Baugh House is located in Sidcup, Kent. The home is conveniently located off Sidcup High Street, while still offering a rural location. With stunning views of the surrounding countryside and the Foots Cray Meadows, which together offer a beautiful tranquil setting. Baugh House offers the best of both worlds, of a rural setting while still close to high street stores, local pub, supermarket and a selection of independent shops offering a mix of eclectic goods.

“It’s what’s inside that counts” is true of all Gold Care Homes' and specifically what people love about Baugh House. The Care team and other support teams in the home are the heart of the business. Baugh House has long-standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents home.

Residents also benefit from:

-        Spacious and open-plan interior
-        Enclosed garden and courtyard area
-        En-suite bedrooms
-        Welcome Toiletries on arrival
-        Modern Bedroom Furniture
-        Single or double sized rooms
-        TV and Telephone points
-        En- Suite Facilities

Care Provided by Baugh House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Alejandro Reytor (Care Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Baugh House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • Self-Funded Nursing Care £1,500 – £1,500
    • Self-Funded Nursing Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,500
  • Respite Care Fees are subject to an assessment of individual needs.


  • (these prices are only a guideline, please contact Baugh House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome anytime.


  • Parking
  • Ample on site parking available


Total of 95, showing 1-20
9.6

Baugh House has a Review Score of 9.6 (9.592) out of 10, based on 30 reviews in the last 2 years. Over all time Baugh House has 95 reviews.

Overall Experience

  • 55
  • 31
  • 6
  • 2
  • 1

Date Published

95
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Overall Experience  Overall Experience 5.0 out of 5

Superb care, fantastic staff, excellent management & facility. The staff are extremely well trained and professional. They are very caring and the home has a very welcoming and family feel to it. Since my father moved in seven months ago the staff have always been kind, friendly and approachable. They
treat all residents with dignity and respect. The facility is absolutely lovely and clean, there are no unpleasant smells at all,. They recently opened up a sensory room for the residents which has a relaxing and magical feel to it. My father's room on the ground floor opens up onto the beautiful spacious patio and garden. The corridors have beautiful pictures from the past throughout the home. The meals are varied & nutritious. The onsite Chef makes a point of finding out residents preferences. The building has good light, it is warm & spacious. I have peace of mind that my father is well looked after and taken care, thank you to the Manager and staff at Baugh House.

Reply from Alejandro, Home Manager at Baugh House

Thank you for sharing your experience of our home, and such positive feedback it is greatly appreciated. Best wishes, Alejandro


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Overall Experience  Overall Experience 5.0 out of 5

I visit my dear friend every Friday. I'm warmly welcomed and there are always staff around if needed. The home is well-run, clean and tidy. The residents have a social room where they can sit and they have various entertainers too and they join in with the songs. I get a lovely cup of hot chocolate...
Delicious.

Reply from Alejandro Reytor, Home Manager at Baugh House

Thank you, Susan, for your five-star review. We greatly appreciate your kind words about Baugh House and will pass this on the team. See you on Friday for hot chocolate!


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Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy and is being looked after well. All staff are brilliant and friendly.

Reply from Alejandro Cardero Reytor, Home Manager at Baugh House

Thank you for taking the time to leave this positive review. We are so pleased to hear that your mum is happy and well looked after. Warm wishes, Alejandro.


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Overall Experience  Overall Experience 4.0 out of 5

I love it here. My room is nice and cosy. I can even put my own pictures up with staff members' help. The staff are kind and I feel like I am being looked after very well.

Reply from Alejandro Cardero Reytor, Home Manager at Baugh House

Thank you for this wonderful feedback. We are so pleased your are content in our care, and we love having you here at Baugh House Care Centre.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law spent just over six months in Baugh House. During that time, we met so many members of staff who worked tirelessly to make her stay as pleasant as possible. Unfortunately, she was bedridden so was not able to participate in the activities. It was during her final days that the care,
support and friendliness of the staff shone through. They ensured that the family was made welcome and looked after. They all responded quickly to answer questions and help allay any concerns - we cannot thank them enough.

Reply from Alejandro Reytor, Home Manager at Baugh House

Thank you for taking the time to share your experience of our home and for your heartfelt words. It was our pleasure to care for your mother-in-law. Warmest wishes, Alejandro.


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Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Baugh House in April this year and we have been very pleased with the care she has received.
Mum had her 99th birthday this October and we felt the staff went above and beyond in making this a wonderful day for her. The staff arranged for a cake, balloons and entertainment for
her birthday, this was followed by a small family gathering at the weekend where the staff again supplied savouries, soft drinks and a birthday cake.
It is obvious that the staff genuinely care for her and we are happy and content with her time at Baugh House.

Reply from Alejandro Reytor, Home Manager at Baugh House

Thank you for taking the time to leave us a review. It is our absolute pleasure to be able to share special moments like these with our residents and their families. Warm regards, Alejandro.


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Overall Experience  Overall Experience 5.0 out of 5

Reception is extremely helpful. I always find staff very approachable.

Reply from Alejandro Cardero Reytor, Care Home Manager at Baugh House

Thank you for your feedback! We're delighted to hear that you find our reception staff helpful and approachable.


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Overall Experience  Overall Experience 5.0 out of 5

I am thoroughly impressed with Baugh House. The staff are compassionate and attentive, always ensuring residents feel comfortable and valued. The facility is clean and well-maintained. The meals are nutritious and well-prepared, catering to various dietary needs. Communication with the management is
seamless. Overall, Baugh House provides excellent care and a warm, welcoming environment.

Reply from Alejandro Cardero Reytor, Home Manager at Baugh House

Hello, thank you so much for your wonderful review! We're delighted to hear that you're thoroughly impressed with Baugh House. Our team takes great pride in providing excellent care.


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Overall Experience  Overall Experience 4.0 out of 5

I've been visiting my friend since March 2024. Each time I've had a friendly welcome by staff. My friend is bedridden - on each occasion, she is fresh and clean, no smells and happy in herself. She is quite lucid and relates stories about what happens outside her room window - the names of birds, the
apple tree, the planes going overhead. She says the girls (staff) are good to her. It makes me happy to visit, knowing shi is ok. Thank you for looking after her.

Reply from Alejandro Reytor, Home Manager at Baugh House

Hello, thank you for your kind words. At Baugh House, we are committed to providing excellent care.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic facilities fo my mother. Great equipment, staff so caring. Lots of activities. Well-established care home. Five-star.

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Overall Experience  Overall Experience 5.0 out of 5

For a couple of weeks, a friend of mine was in Baugh House. When we visited him, we were amazed by the nice atmosphere, it is a homely home. Staff are friendly and professional, the food looked nice, we were always welcomed.

Reply from Alejandro Cardero Reytor, Care Home Manager at Baugh House

Thank you so much for your lovely review. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the way my Mother-in-law is being taken care of. She is settling in well. The cares are doing a very good job. Special mention to a member of staff and the rest of the staff also the new manager.

Reply from Alejandro Cardero Reytor, Care Home Manager at Baugh House

Thank you for your positive feedback. We're delighted to hear that your mother-in-law is settling in well and that you're pleased with the care she's receiving. I'll be sure to pass on your special mention to the staff members who have stood out.


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Overall Experience  Overall Experience 5.0 out of 5

I have been a regular visitor to my nan's care home since taking over as POA in January 2024, following the passing of my father. I have nothing but positive comments to make. The staff have been welcoming and my nan is clearly well looked after, the staff are very in tune with my nan's needs and always
call upon me if there is an issue. I feel fully involved in her care and able to approach staff if needed. The accommodation is always clean, the food is great and the activities are fantastic. I always look forward to my visits!

Reply from Alejandro Cardero Reytor, Care Home Manager at Baugh House

Thank you for your wonderful feedback! We're delighted to hear about your positive experiences. We appreciate your trust and look forward to welcoming you on your visits!


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Overall Experience  Overall Experience 5.0 out of 5

My friend was brought to Baugh House due to having several falls at home and no longer had mobility or the ability to care for herself. She had prolonged spells in the hospital too. She settled quite quickly and in general was content. Due to dementia, she could be difficult and abusive but the staff
treated her with care and respect. Thank you to the staff who cared for her well when circumstances were sometimes difficult.

Reply from Seye Fadipe, Home Manager at Baugh House

Thank you for taking the time to share your experience of our home. Sometimes the dementia journey our friends and loved ones take can be difficult but it is always important to see the person behind the illness - our team is very experienced in providing patient and respectful care for those living with dementia. Warm regards.


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Overall Experience  Overall Experience 5.0 out of 5

You laid on a lovely spread for the residents and visitors. Really enjoyed our day. Thank you.

Reply from Alejandro Cardero Reytor, Baugh House at Baugh House

Thank you for your kind words. We're delighted to hear that you and the residents enjoyed the spread.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely time with Mum and the family. All the staff are very friendly.

Reply from Seye Fadipe, Home Manager at Baugh House

We're thrilled to hear that you had a lovely time with your mum and family! Thank you for your kind words about our staff members.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful! Great staff, both front of house and housekeeping. Clean, friendly and caring atmosphere. Thanks so much. Love the cakes!

Reply from Seye, Home Manager at Baugh House

Thank you for the kind words and appreciation! We're delighted you enjoy your time with us.


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Overall Experience  Overall Experience 4.0 out of 5

We are happy with the care my mother has received so far.

Reply from Seye, Home Manager at Baugh House

Thank you for taking the time to share your experience of our wonderful home.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care. Professional and caring. Employees have taken time to get to know my aunt and give her the care she needs.

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Overall Experience  Overall Experience 5.0 out of 5

My mum is always clean and there are lots of activities going on. She doesn’t always join in but is happy watching and taking in the jolly atmosphere.
All the staff are very kind and accommodating.
My mum has her own en-suite room.
She is safe and well cared for.
I highly recommend Baugh House
in Sidcup if you are faced with this difficult transition.

Reply from Chante Woodley, Marketing Coordinator at Baugh House

Thank you so much for your kind words and positive feedback. We're delighted to hear that your mum is comfortable and well-cared for at Baugh House. At Gold Care Homes we strive for the best care for all our residents. Kind regards.


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Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Baugh House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.592 for Baugh House is calculated as follows: ( (239 Excellents x 5) + (97 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 355 Ratings = 4.592

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Baugh House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 13 Mar 2025

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.


Awards / Recognitions (9)

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Meet the Team (1)

Alejandro

Alejandro Reytor

Job Title: Care Home Manager

Alejandro brings over 20 years of experience in the health and care sector, driven by personal inspiration, and dedicated to caring for the elderly, especially those living with dementia.


With a background as a medical doctor and psychiatrist, Alejandro transitioned to the UK thirteen years ago, starting as a personal care assistant and advancing to roles including senior care lead, deputy manager, and now registered manager. He holds an NVQ Level 5 in Management and Leadership in Health and Social Care.


Alejandro and his dedicated team are determined to uphold Gold Care Homes values at Baugh House Care Home


Frequently Asked Questions about Baugh House

What types of Care is Baugh House registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Baugh House provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Baugh House have?

There are 60 Single Rooms.

What are the Facilities & Services at Baugh House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Baugh House to the centre of Sidcup?

1.0 mile(s) as the crow flies, distance by road may be significantly further.