Aarandale Manor

Holders Hill Road, Mill Hill, London NW7 1ND
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9.8 54 Reviews
  • Aarandale Manor, London
At Aarandale Manor they take pride in a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own.

Aarandale Manor is a purpose-built luxury Care Home in a prominent position conveniently located in Mill Hill which is an affluent suburb in the London Borough of Barnet. Mill Hill is a historic town that has excellent access to road, rail and bus links.

With a 24/7 dedicated care team of experienced nurses, carers and support staff, they work to deliver a personalised care approach. This is tailored to your loved one's needs, helping them to retain their identity, independence, well-being and self-worth. The home's care staff always take time to get to know residents by listening to stories, sharing moments with them and understanding their preferences. This builds stronger relationships so that residents never feel alone or misunderstood.

They offer a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon. And with the well-being team providing a daily varied social and activity programme for your loved ones to enjoy helping them to build friendships and share new experiences.

They are absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment.

Aarandale Manor is a true home for life.

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Care Provided by Aarandale Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kirsty Harris (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Aarandale Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £2,200
    • Self-Funded Residential Dementia Care £2,000 – £2,200
    • Self-Funded Nursing Care £2,200 – £2,300
    • Self-Funded Nursing Dementia Care £2,199 – £2,300
    • RESPITE Self-Funded Residential Care £1,800 – £2,200
    • RESPITE Self-Funded Residential Dementia Care £2,000 – £2,200
    • RESPITE Self-Funded Nursing Care £2,200 – £2,300
    • RESPITE Self-Funded Nursing Dementia Care £2,200 – £2,300
  • (these prices are only a guideline, please contact Aarandale Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is permitted 24 hours of the day apart from at protected meal times, however will always accommodate if visiting. Please contact the service to ascertain times.


  • Parking

  • Parking is available on site


Aarandale Manor Reviews (54)

Total of 54, showing 41-54
9.8

Aarandale Manor has a Review Score of 9.8 (9.772) out of 10, based on 22 reviews in the last 2 years. Over all time Aarandale Manor has 54 reviews.

Overall Experience

  • 45
  • 8
  • 0
  • 1
  • 0

Date Published

54
8
9
22
32

Review from Simone A (Mother of Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this home it's so loving caring clean and kind. Definitely recommend it. My mother was cared for like a queen.

Reply from Iqbal Gurib, Registered General Manager at Aarandale Manor

Thank you, Simone. Your review is much appreciated and we are glad you love our home.


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Review from B S (Daughter-in-law of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at many care homes until I got told about Aarandale Manor and the minute I stepped foot in the home I knew this was the place for my mother-in-law. She is so happy and the care and attention she gets from everyone at Aarandale Manor is excellent. All the staff are so kind and nothing is too
much. Also, the party which was put on for my mother-in-law for her 100th birthday could not be better. Thank you.

Reply from Iqbal Gurib, General Manager at Aarandale Manor

Thank you for your feedback. It was indeed a lovely party to celebrate your mother-in-law's 100th birthday. I'll pass on your feedback to my team.


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Review from Howard T (Husband of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely superb in every way. Having seen several care homes in the area nothing compares to Aarandale Manor in any way. It is simply "the very best."

Reply from Iqbal Gurib, Registered General Manager at Aarandale Manor

Thank you Howard. This is much appreciated and reflects the good care we provide at Aarandale Manor.


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Review from Kim P (Friend of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Arrandale Manor an inviting place to stay. The staff are all very friendly and very helpful. My friend has settled in very well and is very happy being there. She has a beautiful garden room that is very light and plenty of space for what she needs. She is always treated with dignity. There
are always activities going on, but if you want not to join in you are always encouraged to but never forced to.the management has done an excellent job and are always looking further in order to achieve their goals.

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Review from Gerry C (Father of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in Aarandale for 18 months. Aside from teething problems, in the beginning, the improvements to date are excellent.

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Review from Guy H (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

What makes the culture at Aarandale unique is the way the personalities of all the staff is used in a positive way with residents and families. Despite the handicaps of many residents, it gives a lively and dedicated feel to the home. It encourages less formality and more spontaneity without compromising
on care.

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Review from Terry S (Husband of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was very welcoming and well kept. The staff, on the whole, were very pleasant and accommodating. They had lots of activities and gardens were nice. Laundry was very slow and mislaid my wife's clothes several times.

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Review from F D (Relative of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Since the manager left the wheels have come off. No management. Staff are willing but unknowing, especially as far as dementia goes, also a huge chasm in understanding patients needs, ridiculous activities programme, can't follow a care plan.
Neglect, lack of respect, loss of dignity. Short staffed
cannot cope. Excellent cooking on the plus side.

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Review from E L (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received exceptional care. The staff are amazing and know each person here individually - I was amazed to hear that there have been complaints, my mother has been here since January and I have seen nothing or any reason for these complaints.
Some families treat this home as a five star
hotel and that their family member has a one to one service. These carers are exceptional and deserve a medal.

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Review from Barry K (Son of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been through a bad time since Dec 2017 at home and in hospital. My mother is now in a warm, safe environment with friends and looks well.

Reply from Patricia Waldron, Manager at Aarandale Manor

Dear Barry,


Thank you, words like yours mean so much to all the staff and myself at Aarandale Manor.


Patricia.


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Review from Mani S (Daughter of Resident) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is heaven sent to my mother and her family. They provide the best possible service with so much enthusiasm and willfulness. Nothing is too much and they are always willing to provide the most for the comfort of my mother. They are amazing.

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Review from Gerald C (Father of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care and attention my daughter is receiving.

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Review from Jerry (Son-in-law of Resident) published on 17 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother in law's care is excellent. The rooms are like 5-star hotel rooms. Excellent facilities.


As a newly built home, the facilities are outstanding. The dining room is bright and the food excellent.


The carers are so friendly and they work so hard to make her comfortable.


The manager is

very good. She is so hands-on and works so hard and motivates her staff to do the same. Nothing is a problem for her, she knows every resident by name and takes an interest in everyone. A very caring and hard working manager. A role model for everyone.

Reply from Patricia Waldron, Registred General Manager at Aarandale Manor

Dear Jerry, Thank you very much for your kind words, it means so much to us all. Patricia Waldron


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Review from Annette W (Daughter of Resident) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall and subsequent hip operation, the staff at Aarandale have made the transition from hospital to home an enjoyable and comfortable one for my mother. The public areas and private bedrooms are well appointed and well maintained and the meals and other refreshments are very good. The staff
are caring and diligent, treating each resident as an individual and with genuine respect and care. Staff were genuinely pleased to spend time with my mother and made her feel that she had value as a member of their community. A calm and gentle atmosphere pervades, visiting was an absolute pleasure.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Aarandale Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Aarandale Manor is calculated as follows: ( (204 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 259 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aarandale Manor is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Sep 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

10 Bed Vacancies

posted 26 Feb 2025

Aarandale Manor currently has 10 beds available. Please feel free to come and visit our beautiful home


Awards / Recognitions (6)

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Meet the Team (1)

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Kirsty Harris

Job Title: Registered Home Manager

Chris Harris is a registered home manager at Aarandale Manor Care Home who overlooks day to day activities and medical needs of our residents, providing person-centred care and support.