Parking is available outside of the home.
Abbeyfield Winnersh has a Review Score of 9.8 (9.845) out of 10, based on 29 reviews in the last 2 years. Over all time Abbeyfield Winnersh has 63 reviews.
Review from Teresa (Granddaughter of Resident) published on 3 April 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Granddaughter of Resident) published on 31 March 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jezz C (Friend of Resident) published on 31 March 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.845) out of 10 for Abbeyfield Winnersh is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.845 for Abbeyfield Winnersh is calculated as follows: ( (293 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 341 Ratings = 4.845
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abbeyfield Winnersh is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Jan 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: House Manager
Alice started working in care in 2005, caring and cleaning in local Care Homes. Alice then joined Abbeyfield in 2012 as a Care Assistant, working towards Team Leader, Head of Care, and then managing Care Homes in 2018. She joined Abbeyfield Winnersh in September 2024.
Job Title: Deputy Care Home Manager
James started in care in 2011 working in Domiciliary Care Services. James then joined Abbeyfield in 2020 as Care Team Leader, progressing to Deputy Manager shortly after. James manages the downstairs areas of Winnersh which include our Male and Female Households, alongside our residential dementia household.
Job Title: Deputy Care Home Manager
Alex started working in care in 2009 working in hospital theatres, followed by nursing homes. Alex then joined Abbeyfield in October 2024. Alex manages the upstairs areas of Winnersh which include our residents of higher needs. Alex supports this by bringing his clinical background knowledge to the role.
Job Title: Customer Relations Manager
Amanda started working in care in 2016 when Abbeyfield Winnersh opened. She joined us as a Care Assistant, quickly progressing to Care Team Leader where she completed her NVQ in Dementia Pathways. In 2022 the role of Customer Relations Manager became available, and Amanda decided to make a change in her Abbeyfield journey. If you are looking for care for your loved one Amanda will support you through the process. In addition, Amanda manages our community engagement in the home, supporting our local community with safe spaces to meet in our beautiful summerhouse.
Job Title: Maintenance Operative
Jamal joined Abbeyfield Winnersh in 2022. Jamal has a varied role, which includes ensuring the compliance of all aspects of Health & Safety in the home, garden maintenance, redecoration and assisting in day-to-day repairs.
Job Title: Housekeeping Team Leader
Lisa joined Abbeyfield in 2021 as the Housekeeping Team Leader. Lisa has a team of housekeepers who work alongside her to ensure that our residents have a clean and comfortable home to live in. Lisa also oversees the laundry in the home.
