Alder House Care Home - Avery Healthcare

172a Nottingham Road, Nuthall, Nottingham NG8 6AX
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9.9 81 Reviews
  • Alder House Care Home - Avery Healthcare, Nottingham
The Alder House in Nuthall provides high-quality resident living facilities as well as dementia and respite care.

Residents benefit from comfortable and spacious bedrooms, complete with ensuite facilities. Companionship suites are also available for couples who would like to stay together.

Visitors who come to Alder house are always made to feel welcome and a part of the Alder house family. They have a fantastic, consistent staff team that know the resident care needs well. The home is supported by a fantastic regional team who ensure the high quality standards are maintained.

Their wonderful residents love to have family pets and children coming in to visit. The homely warm atmosphere exists throughout the home. Special attention is paid to those with dementia, as shown by the café, which is full of mementoes from the past days.

A full programme of daily activities, including maintaining body strength, is supported by volunteers. The atmosphere is lively and fun and residents enjoy gardening, regular cinema showings, going out on Sundays and eating well. There is no need for residents to venture out if they don't want to as they are able to have their hair done or enjoy hot refreshments in the onsite hairdressers and café.

Good relations are maintained with the local community and the neighbouring Avery home, Acer Court.

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Care Provided by Alder House Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Hayley Wood (Home Manager)
  • Admission Criteria
    • Self funding/NHS/Council funded with TOP UP
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (52)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Alder House Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,499 – £1,599
    • Self-Funded Residential Dementia Care £1,599 – £1,599
    • RESPITE Self-Funded Residential Care £1,599 – £1,699
    • RESPITE Self-Funded Residential Dementia Care £1,599 – £1,699

  • We offer a carers break (one off payment and resident to top up to Self funding rate. We also offer double suites for Couple at @ £2600.00 however you can purchase a suite as a single occupancy @£1726.00 they all include beautiful on-suite fitted adapted bathrooms and kitchenettes, beautifully furnished with access to the wonderful Landscaped gardens. If referred by the local councils there is additional top up that will need to be paid third party.
  • (these prices are only a guideline, please contact Alder House Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home are open to visitors 7 days a week and recommend avoiding mealtimes but this is not completely restricted and can still be accommodated in special circumstances.


  • Parking

  • Free parking available


Alder House Care Home - Avery Healthcare Reviews (81)

Total of 81, showing 1-20
9.9

Alder House Care Home - Avery Healthcare has a Review Score of 9.9 (9.883) out of 10, based on 32 reviews in the last 2 years. Over all time Alder House Care Home - Avery Healthcare has 81 reviews.

Overall Experience

  • 71
  • 9
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  • 1

Date Published

81
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Review from M B (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt that I needed to share the expertise and care of this care home.
I am sure that if you are thinking of placing your loved one into short-term or long-term care then your anxieties would be raised. I remember all the fears and guilt I felt when I was looking for a care home for my mother.
My
mother is my life and her happiness is priceless. She raised 6 children and faced many adversities in her life and for me to allow others with my mother was extremely hard for me. I eventually found Alder House, the management is excellent the carers are amazing, the food is excellent and the cleanliness is amazing. The entertainment staff all go that extra mile. The home has become part of my family, they not only support and care for my mother but they are all there for me and my family.
If you want the best for your loved one then trust me you will not find better than Alder House. Please visit and I promise you, you will not be disappointed. I would live here if needed.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for this lovely feedback, it makes me so proud that me and my team are looking after your mum so well, we are a big family and I am glad you feel a part of that.


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Review from E T (Niece of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful place. The staff are like our family, the manager is the most caring person I've ever met. I would highly recommend anyone's loved ones being here. The whole place is filled with love and laughter, the environment everyone would want to be around.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for your kind words; it means a lot to the team here at Alder House, and thank you for trusting us with your wonderful aunt.


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Review from L S (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have all been great, over three years of decline in our dad.
Angels!

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you for your lovely feedback; your aad is very much loved by the team here at Alder House. He is one in a million, thank you for trusting us with his care.


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Review from Patricia S (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking for somewhere that gives that extra care for my father. Manager could not have been more supportive. Did not feel rushed gave me support as well as my father. I have been to a number of residential sites and this was by far the most welcoming open-door policy. Looked around and spoke to some
residents randomly and all looked happy appearances were excellent and were being social. Well done to the manager and team.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for your kind words we're always happy to help and support you. I am very proud of the team here they all do such a wonderful job. Please come and visit us again have a coffee and a cake and enjoy our beautiful gardens.


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Review from J K (Sister of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are so amazing they are dedicated and caring, they go above and beyond. The rooms are spotlessly clean as is the whole place throughout the manager of the home is an absolute angel and a great asset to the place so kind and caring with her leading her team no wonder, it's a remarkable
place for anyone to place their loved ones safe in the knowledge, they will be well looked after spoilt in fact truly 5-star ratings best care home ever.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thankyou for this lovely compliment I am very proud of the team here at Alder house and honoured that you Havre intrusted us to look after your wonderful sister.


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Review from Linda S (Sister of Resident) published on 18 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely sister is in Alder House, her care is outstanding, honestly, I was overwhelmed. I was so worried before but at last, I can relax. I go every day to see her with no restrictions at all, such a relaxed atmosphere. The staff are amazing and so welcoming and friendly, nothing is too much trouble.
There's a facility to stay if required too. Very highly recommended.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you for your lovely words it means a lot to the Alder house team. Thank you for trusting us with your sister's care at this difficult time.


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Review from Z B (Granddaughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The way everyone looked after our family was great, they brought us drinks and made sure my Grandad was clean and comfy.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for giving us the opportunity to look after your wonderful Granddad it was a honour. Here at Alderhouse we treat you all as family and I am glad you were all well looked after.


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Review from C K (Grandson of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff was very nice and caring, respectful of everyone's wishes and needs, the facilities standards were super and rooms were excellent. Everyone was made to feel welcome and at home.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for giving us the honour of looking after your wonderful Grandad, I am very proud of the team here at Alderhouse and the care given to your grandad. Love always.


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Review from Maxine W (Daughter-in-law of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute my mother-in-law arrived at Alder House Care Home, we knew she was in safe hands.
The staff are absolutely lovely and go above and beyond to make sure the residents are looked after and given exceptional care.
The home is beautiful, very clean and always feels welcoming.
The food
always looks delicious and it's one of the many things my mother-in-law always compliments.
There are lots of activities throughout the day and it's lovely to see the residents playing games of scrabble and dominoes.
A brilliant home, I can't speak highly enough about it.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you for your wonderful comments and for trusting us to look after her. We are here for all of you.


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Review from Lisa W (Daughter of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was offered Alder House Care Home as a respite for my family as her health has declined quite significantly due to a brain tumour. We have been absolutely blessed to have this opportunity. As well as the home being 2 minutes away from us, there are no issues with parking, there are no restrictions
on visiting hours or how many visitors at a time, and we can take our dogs to visit. The room is spacious, comfortable and clean. My mum has 24-hour support from the team, and they are all our heroes. Nothing is too big or too much, they are always happy to help, they are all amazing from the care team to the maintenance and the cleaners. There are so many endless benefits, even the food is fantastic. My mum has managed to gain 5kg within 3 weeks. I could never thank the team enough for their help and support, we are so very grateful.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for this lovely compliment. Here at Alder House, we like to not only look after our lovely residents but their families too. I am extremely proud of the team here, and I am glad you chose us to have the privilege of looking after your lovely mother-in-law at this difficult time.


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Review from N B (Son of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted with cancer and needed end-of-life care. The staff and the home were amazing. They looked after him lovely and I am extremely grateful for their care.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you for your lovely feedback and for letting us look after your wonderful father.


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Review from Karen P (Friend of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly place and staff.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for your kind words we are honoured that you feel we are providing a high standard of care thank you


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Review from Dan B (Grandson of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alder House has provided excellent care to me and my family. They have gone above and beyond in ensuring my grandfather is comfortable in his final days. This care extended to my family too.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you for your lovely comments and thank you for giving us the opportunity to look after your wonderful grandad it was a pleasure.


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Review from Paul P (Friend of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently visited my friend's mum and was greeted with very warm, friendly and caring staff.
It's very comforting to know she is very well looked after and very comfortable.

Reply from Hayley Wood, Manager at Alder House Care Home - Avery Healthcare

Thank you so much it means it means a lot to us to receive this lovely feedback


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Review from Richard W (Son of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently in Alder House due to needing care because of brain cancer. The care and facilities are fantastic in all aspects. My mum always said she didn't like the thought of being in a care home but she cannot fault anything at all. Staff are all so nice and her room is lovely clean and
homely.
We cannot thank everyone enough for the care and kindness they have shown us all.

Reply from Gemma Wallbanks, Manager at Alder House Care Home - Avery Healthcare

Thank you for taking the time to write such a lovely review. I will pass on your kind comments to the team and I am so happy that your mother is enjoying her stay with us. Best wishes


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Review from Ian W (Husband of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not have a bad thing to say about this care home. Staff are very friendly and welcoming every visit. Very attentive. My wife is receiving the best care and I have peace of mind knowing she is in good hands. Highly recommend.

Reply from Gemma Wallbanks, Manager at Alder House Care Home - Avery Healthcare

I am so happy that you are delighted with the care that your wife is receiving in the home thank you so much for your review and kind comments about your experience. I will share this with the home. Best wishes


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Review from Lesley W (Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional home, cannot fault it at all. Staff go above and beyond in their job all so helpful and kind. Food is fantastic and plentiful and I love the hot chocolate. Would fully recommend to anyone.

Reply from Gemma Wallbanks, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for such a lovely review about the care being delivered in the home. It was a joy to read such lovely comments


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Review from Helen B (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum arrived, she felt safe in the hands of the team here at Alder House. Every time I visit, all staff are happy, cheerful and attentive to every need. They all regularly come in to check Mum is okay and that nothing is too much trouble if something is required.
My only negative comment
is that laundry is a bit hit-and-miss! Maybe a little more attention to the labels and room numbers/names wouldn't go a miss. Otherwise excellent service and support all around.

Reply from Gemma Wallbanks, Manager at Alder House Care Home - Avery Healthcare

Dear Helen,
Your review and feedback is really valuable to us and thank you for taking the time to write such lovely comments about the home and the services your mother has received so far. We will review our laundry labelling in the home and make adjustments to our processes to improve the laundering service that we provide to residents. Thank you again for such a lovely review. Best wishes.


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Review from H W (Friend of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely home, visited my friends. The atmosphere was wonderful, lots of activities and had a lovely warm feeling. Witnessed meals and they looked and smelt delicious.

Reply from Gemma Wallbanks, Manager at Alder House Care Home - Avery Healthcare

Thank you so much for taking the time to review the home and sharing your experience we are so happy that you enjoyed your visit. Please come again for a coffee and chat. Best wishes.


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Review from Ann B (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful.
The food is excellent.
Mum enjoys most of the activities.

Reply from Gemma Wallbanks, Manager at Alder House Care Home - Avery Healthcare

Dear Ann, thank you so much for taking the time to review the home and the service we provide. We are so glad that your mum is enjoying her stay with us and that, in particular, she is enjoying the activities provided. Best wishes.


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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Alder House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Alder House Care Home - Avery Healthcare is calculated as follows: ( (340 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 377 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alder House Care Home - Avery Healthcare is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

12 Bed Vacancies

posted 21 Feb 2025

We currently have 5 lovely spacious en-suite rooms overlooking the private gardens of our residential dementia suite. We have available some beautiful spacious rooms on our Lawrence and Sherbrooke suites. If you would like to come and view the rooms and have a tour of our lovely home, then please contact us to arrange. We will be a happy for you to pop in for a coffee no appointments needed. Alder House has a home from home feel with a fantastic staff and management team, come and say hello.


Awards / Recognitions (13)

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Meet the Team (3)

Hayley

Hayley Wood

Job Title: Home Manager

Joined: 2021

Hi my name is Hayley Wood I am the Registered Manager at Alder House Care Home in Nottingham


I have Had the pleasure of working in the health and social care sector for many years in various different management Roles.


Alder House is a wonderful family home with a warm welcoming staff team.


Please feel free to pop in for a posh coffee and a slice of cake.


Michelle

Michelle Stevenson

Job Title: Deputy Manager

Joined: 2024

My Name is Michelle Stevenson. I have worked in care for over 25 years. I am the Deputy Manager at Alder House. I am enthusiastic about my role and ensure that all our residents are fully encouraged to engage in activities and continue to maintain their independence where they are able. Alder House has a feel of Home from Home and Residents are encouraged to bring innovative ideas to our beautiful home to ensure that each Resident is able to bring a little bit of themselves to Alder House.


Cathy

Cathy marlow

Job Title: Administrator

Joined: 2019

I have worked at Alder House for over 4 years, and
Have enjoyed every moment. I have over 30 years
experience has an Administrator, I have worked
In care homes for 12 years


Frequently Asked Questions about Alder House Care Home - Avery Healthcare

What types of Care is Alder House Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alder House Care Home - Avery Healthcare provide?

Palliative Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Alder House Care Home - Avery Healthcare have?

There are 52 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Alder House Care Home - Avery Healthcare?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alder House Care Home - Avery Healthcare to the centre of Nottingham?

3.6 mile(s) as the crow flies, distance by road may be significantly further.