Alder House Care Home - Avery Healthcare

172a Nottingham Road, Nuthall, Nottingham NG8 6AX
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9.9 81 Reviews
  • Alder House Care Home - Avery Healthcare, Nottingham
The Alder House in Nuthall provides high-quality resident living facilities as well as dementia and respite care.

Residents benefit from comfortable and spacious bedrooms, complete with ensuite facilities. Companionship suites are also available for couples who would like to stay together.

Visitors who come to Alder house are always made to feel welcome and a part of the Alder house family. They have a fantastic, consistent staff team that know the resident care needs well. The home is supported by a fantastic regional team who ensure the high quality standards are maintained.

Their wonderful residents love to have family pets and children coming in to visit. The homely warm atmosphere exists throughout the home. Special attention is paid to those with dementia, as shown by the café, which is full of mementoes from the past days.

A full programme of daily activities, including maintaining body strength, is supported by volunteers. The atmosphere is lively and fun and residents enjoy gardening, regular cinema showings, going out on Sundays and eating well. There is no need for residents to venture out if they don't want to as they are able to have their hair done or enjoy hot refreshments in the onsite hairdressers and café.

Good relations are maintained with the local community and the neighbouring Avery home, Acer Court.

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Care Provided by Alder House Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Hayley Wood (Home Manager)
  • Admission Criteria
    • Self funding/NHS/Council funded with TOP UP
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (52)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Alder House Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,499 – £1,599
    • Self-Funded Residential Dementia Care £1,599 – £1,599
    • RESPITE Self-Funded Residential Care £1,599 – £1,699
    • RESPITE Self-Funded Residential Dementia Care £1,599 – £1,699

  • We offer a carers break (one off payment and resident to top up to Self funding rate. We also offer double suites for Couple at @ £2600.00 however you can purchase a suite as a single occupancy @£1726.00 they all include beautiful on-suite fitted adapted bathrooms and kitchenettes, beautifully furnished with access to the wonderful Landscaped gardens. If referred by the local councils there is additional top up that will need to be paid third party.
  • (these prices are only a guideline, please contact Alder House Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home are open to visitors 7 days a week and recommend avoiding mealtimes but this is not completely restricted and can still be accommodated in special circumstances.


  • Parking

  • Free parking available


Alder House Care Home - Avery Healthcare Reviews (81)

Total of 81, showing 61-80
9.9

Alder House Care Home - Avery Healthcare has a Review Score of 9.9 (9.883) out of 10, based on 32 reviews in the last 2 years. Over all time Alder House Care Home - Avery Healthcare has 81 reviews.

Overall Experience

  • 71
  • 9
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  • 1

Date Published

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Review from Christine (Daughter of Resident) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at a lot of Care Homes before feeling confident in choosing Alder House for our mum. We were not disappointed. From the first moment, we walked in it was like going into a 5-star hotel with brilliantly trained staff for whom nothing was ever too much trouble. They were caring, kind, dedicated
and supportive to both mum and the whole family and I can't thank them enough for all they did for her. It was a pleasure visiting her there and seeing her join in and enjoy the variety of activities, she was happy and settled and never asked 'When am I going home?" because the wonderful staff made Alder House feel like home. I would highly recommend Alder House for anyone looking for care for themselves or a relative because the staff here are the epitome of care.
Thank you all.

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Review from M B (Respite Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came for a weeks respite care. Husband had 2 strokes and several TIA's in recent years.
I had health issues. The experience has been exactly what we hoped for. The care and effort put in by all staff has given me the motivation to go forward again rather than feeling life has "stalled". We do hope
to repeat the experience in spring of 2019.
Thank you to everyone!

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Review from Pamela V (Respite Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful 24/7 care.
Staff considerate and nothing too much trouble.
Home very clean.

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Review from Gill W (Daughter of Resident) published on 15 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Deciding one's relative needs to move into a care home, is an emotional and difficult decision and is usually preceded by a stressful period of health issues, financial anxieties and tearful conversations. But Alder House was a light at the end of the tunnel and I have no regrets about us making the
decision on Mum's behalf for her to move into Alder House. Yes, there were a few teething problems but nothing that couldn't be overcome through constructive and caring dialogue between family and staff. I can't praise all the staff highly enough for their kindness, dedication, support, professionalism and last but not least, their good humour even during dark times. They gave Mum a new lease of life, and despite her failing health, she remained positive and never lost her sense of humour. And I can honestly say that I enjoyed visiting Mum there. Thank you so much to all the staff.

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Review from Keith B (Son of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is great and my mum is well cared for and respected.

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Review from Chris G (Daughter of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, kind, professional staff for whom nothing is too much trouble. Supportive of family members too in difficult times. We have experienced a holistic approach delivered by staff with excellent and varied people skills.


Thank you.


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Review from Val S (Wife of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is nicely settled now in his luxury surroundings at Alder House Care Home after approximately a year. At first, it was difficult as every time he saw me he thought he was coming home but I was supported to handle each visit by excellent staff and it's lovely to see him now 'at home' in Alder
House.

Staff respond to his specific needs and they make me feel as though they really love looking after him - this is so reassuring to family carers. He has all the medical checks he needs, is happy and eating well. Generally, I feel very relaxed about him being at Alder House now.


I have recently had a serious operation and throughout my recovery, Alder House looked after all his little extras that I couldn't help with. It was all handled very sensitively and they genuinely care about family members as much as the residents.
After 8 difficult years of my husband's mental health deterioration at home, he now has all the care he deserves and I can relax!
A huge THANK YOU to Alder House!


Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare

That's excellent feedback Val and very much appreciated. As always we are consistently going the extra mile and nothing is ever too much trouble for our residents and relatives. Thanks again!


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Review from C H (Friend of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting the home I feel welcome and comfortable. Nothing is too much for anyone. All residents are 'busy' doing what they want to do or joining in with activities. I can't fault it!

Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare

Thank you.


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Review from Samantha A (Granddaughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly wonderful gem.
Alder House is a special care home on the edge of Nottingham city centre. There are great transport links located just around the corner. The home is beautifully decorated to the highest standards all with an amazing team who are there for your every need. Whether it’s respite
or long term care you require you won’t go wrong with the caring patience of Alder House.

Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare

Thank you Samantha. Your excellent feedback is very much appreciated.


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Review from Ben B (Husband of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service at every level. True credit given to those who truly care for your needs. I have been visiting for eight months and fully recommend to anyone considering this care home.

Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare

Thank you Ben. Your feedback is very much appreciated.


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Review from Nicky B (Daughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely welcoming residential home! All the staff there are very friendly and well trained. It is very clean and tidy and my mother seems in very good care. Would highly recommend.

Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare

Thank you Nicky.


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Review from Karen M (Daughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff! Great residents! Amazing activities everyday! Lovely atmosphere - homely and caring in elegant, clean surroundings. Our 90-year-old mother had a new lease of life at Alder House. Many thanks!

Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare

Thank you Karen. Your feedback is very much appreciated.


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Review from Mandy B (Daughter of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Alder House in February 2017 . He had Parkinson's and Vascular Dementia and required almost 24/7 care. From the initial call to enquire about availability we were treated excellently and professionally by both the staff and management.
They carried out a thorough assessment
with dignity and care. From the moment he arrived, he was made to feel comfortable. His introduction to this new environment (which could be very distressing for a person with his condition) was paced at his understanding level to keep distress at a minimum.
The staff were keen to understand Dad's history (before his illness) to help bond with him and be able to talk to him about things he did remember. It really did feel they were welcoming a family member... not just a resident!
I cannot fault the genuine care and attention to detail that this home affords its residents which in turn gives peace of mind that loved ones are valued and cared for in an excellently managed home.

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Review from Ivy D (Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and I feel they deserve praise for their hard work.
I feel very happy and this is now my home.
Thank you, Alder House.

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Review from Margot D (Resident) assisted by family/friend published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only review on the strength of a nine-day visit but you can see from the grades below that I considered everything to be of a very high standard. I would also like to add that all the staff are unfailingly and tirelessly helpful and caring.

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Review from Brenda S (Daughter of Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had 2 weeks respite whilst we were on holiday. This was a great comfort to us. On our return, Mum was really happy with the care she received. She looked really well and she had a great time. She also had a day out to Bridlington. She made lots of new friends and she said all the staff were excellent.
We won't hesitate to use Alder House in the future.

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Review from K B (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't believe that care homes could be like this. Hotel standards and care is exceptional. All staff are very caring and nothing is too much trouble. Home manager was so friendly when we moved mum in and she always greets us with a lovely smile. Gardens are beautiful and mum really enjoys the activities.
This home was recommended and we have not been disappointed so far.

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Review from B B (Relative of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb!! My mum is a resident here and she loves it. From management to housekeeper they are all so friendly and greet you with a big smile. The care is exceptional and feel confident mum is well looked after.

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Review from Linda H (Daughter of Resident) published on 27 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Alder House in November 2016, she was diagnosed with Alzheimer's 8 years ago. The difference in her is amazing. Mum is a very active person and gets bored easily but there is so much going on at Alder House that she doesn't have time to get bored, Her dementia seems to have gone
back a stage, she can now hold a conversation again and can join in and understand activities such as Bingo, Boules, Knitting and lots more which she had lost the ability to do. I can't thank Alder House and all of the staff enough for giving my lovely mum back to me and giving her a life worth living.

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Review from Richard H (Son of Resident) published on 30 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a big thank you to all of the staff who looked after my mum whilst I was on holiday for 3 weeks, they are a credit to your company. I would recommend Adler House to other people looking for respite, and already have.

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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Alder House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Alder House Care Home - Avery Healthcare is calculated as follows: ( (340 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 377 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alder House Care Home - Avery Healthcare is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

12 Bed Vacancies

posted 21 Feb 2025

We currently have 5 lovely spacious en-suite rooms overlooking the private gardens of our residential dementia suite. We have available some beautiful spacious rooms on our Lawrence and Sherbrooke suites. If you would like to come and view the rooms and have a tour of our lovely home, then please contact us to arrange. We will be a happy for you to pop in for a coffee no appointments needed. Alder House has a home from home feel with a fantastic staff and management team, come and say hello.


Awards / Recognitions (13)

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Meet the Team (3)

Hayley

Hayley Wood

Job Title: Home Manager

Joined: 2021

Hi my name is Hayley Wood I am the Registered Manager at Alder House Care Home in Nottingham


I have Had the pleasure of working in the health and social care sector for many years in various different management Roles.


Alder House is a wonderful family home with a warm welcoming staff team.


Please feel free to pop in for a posh coffee and a slice of cake.


Michelle

Michelle Stevenson

Job Title: Deputy Manager

Joined: 2024

My Name is Michelle Stevenson. I have worked in care for over 25 years. I am the Deputy Manager at Alder House. I am enthusiastic about my role and ensure that all our residents are fully encouraged to engage in activities and continue to maintain their independence where they are able. Alder House has a feel of Home from Home and Residents are encouraged to bring innovative ideas to our beautiful home to ensure that each Resident is able to bring a little bit of themselves to Alder House.


Cathy

Cathy marlow

Job Title: Administrator

Joined: 2019

I have worked at Alder House for over 4 years, and
Have enjoyed every moment. I have over 30 years
experience has an Administrator, I have worked
In care homes for 12 years