A very warm welcome awaits you every time you visit. It has a very homely, relaxed ambience
Audrey C (Friend of Resident)
I have felt reassured as to my relative's care and well-being. The accommodation is lovely
F M (Cousin of Resident)
I couldn't have chosen a better care home, for my husband, the whole team go above and beyond
Rachel M (Wife of Resident)
Almond Valley Care Home has a Review Score of 9.9 (9.881) out of 10, based on 12 reviews in the last 2 years. Over all time Almond Valley Care Home has 12 reviews.
Review from H G (Son of Resident) published on 4 March 2025
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you very much for your kind words. I will pass these on to the team. It's important for us at Almond Valley to keep families up to date with all relevant information about their loved ones' care.
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Review from D O (Daughter of Resident) published on 3 March 2025
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you for your email and kind words. I will pass it on to the team. It's important to us that we support residents and their loved ones when they are going through traumatic events in their lives. We strive to create a homely and friendly environment for everyone.
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Review from Kelly M (Daughter of Resident) published on 21 February 2025
Submitted via Website •
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you for your kind words towards the staff team, I will be sure to pass these on. At Almond Valley, we strive to promote and encourage independence and our aim on a daily basis is to make a difference to the residents that we care for.
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Review from S H (Stepdaughter of Resident) published on 18 February 2025
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you very much for your kind words for us at Almond Valley it was not only important for us to make dads stay enjoyable but also family alike. Dad had a massive character and was always up for having fun with staff and other residents. We all know how important it was for dad and mum to be able to spend their time together doing things they both enjoyed. No only was dad a massive part of the home mum was also part of our Almond Valley family.
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Review from K C (Son of Resident) published on 14 February 2025
Submitted via Website •
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you very much for your kind words I will pass these on to the team. It's important for us at Almond Valley to provide families with updates regularly as we know this gives reassurance of the care that is being provided to your loved one. Our activity team go above and beyond to ensure our residents have an enjoyable time doing activities they enjoy and going out as this is a big part of their care.
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Review from Leanne C (Daughter-in-law of Resident) published on 13 February 2025
Submitted via Website •
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you very much for your kind words, I will pass these on to the team. We know how difficult it can be when choosing a care home for your loved one so it's our priority to support families as much as we can when they come for a look around our home. Our resident's daily activities and outings are a big part of their day. Our staff team are dedicated to making sure our residents receive a high standard of care.
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Review from Sarah D (Daughter of Resident) published on 31 January 2025
Submitted via Website •
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you very much for your kind words, I will pass these on to our team. Its important to us at Almond Valley that we support our residents to participate in all daily activities of their choice. We do not just build a relationship with our residents but its also important that we get to know all family members. It was a privilege to have mum and you all as part of our home.
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Review from Audrey C (Friend of Resident) published on 22 November 2024
Submitted via Website •
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you very much for your kind words. It's important to us all that we create a homely and welcoming environment for our residents, families and friends.
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Review from Lynne H (Daughter of Resident) published on 30 October 2024
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you for your kind words I will pass this on to the team. It's important to us that our residents enjoy our daily activities and be happy within our home.
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Review from N R (Daughter of Resident) published on 30 October 2024
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you for your review. It's important that we have a range of activities and events for our residents to participate in making sure we provide one-to-one care as well as group activities.
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Review from F M (Cousin of Resident) published on 29 October 2024
Submitted via Website •
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you very much for your kind words. It's important to us that our families are updated with all relevant information for their loved ones.
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Review from Rachel M (Wife of Resident) published on 21 October 2024
Submitted via Website •
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Reply from Maggie Allison, Home Manager at Almond Valley Care Home
Thank you very much for your review. It's important to us that we support our residents and families alike to ensure they receive the best care. It was our pleasure to welcome your husband as our first resident to our beautiful home.
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The Review Score of 9.9 (9.881) out of 10 for Almond Valley Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.972 for Almond Valley Care Home is calculated as follows: ( (140 Excellents x 5) + (4 Goods x 4) ) ÷ 144 Ratings = 4.972
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.909 Points relating to the number of positive Reviews for Almond Valley Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2024
Maggie is a most experienced Home Manager who brings a great amount of passion to her role to ensure that the residents live in a warm, safe and loving environment, where they are supported and encouraged to enjoy the lifestyle on offer.
Throughout Maggie’s early years she gained many qualifications in Health & Social Care which led to a promotion to Deputy Manager in 2016.
After further studying for Management & Leadership qualifications in December 2018, she took on the Manager’s role.
Maggie is now our Home Manager, she has a great insight to the health and wellbeing of her residents, staff and their workload due to her starting at ground level.
Maggie’s knowledge and understanding of our residents and the home allows her to advise and support so that the best possible care is given to residents and equally to the support of her staff.
Job Title: Clinical Deputy Manager
Joined: 2024
We would like to introduce you to Nicolle McArthur - Clinical Deputy Manager.
Nicolle has 10 years of experience as a Nurse and has always worked in Care Homes for the elderly. Nicolle is passionate about residents receiving a high standard of care and providing support to the staff team to develop their skills and knowledge.
We are all about the care delivered.
Job Title: Administrator
Joined: 2024
We would like to introduce you to Eryn McCabe - Administrator.
Eryn has 18 years of experience in Administrator roles and is passionate about ensuring residents and families are provided with relevant information to ensure the move into the home goes smoothly for the residents and families.
We are all about getting it right.
Job Title: Maintenance Manager
Joined: 2024
We would like to introduce you to Frank McSherry - Maintenance Manager.
Frank has 20 years of experience in maintenance within Care Homes. Frank enjoys working in the care home environment getting to know the residents and being able to provide them with a safe environment to live in.
We are all about keeping our environment safe.
Job Title: Activities Lead
Joined: 2024
We would like to introduce you to Lynn Smith - Activities Lead.
Lynn has over 20 years of experience working with the elderly within a care home environment and the community delivering person-centred activities to suit individual residents' interests and hobbies.
Lynn is passionate about residents living a good life and supports them to take part in daily activities through 1-2-1 and group activities while creating positive connections with the community to ensure her residents have fun while living an enriched and happy life.
We are all about having fun.
Job Title: Head Chef
Joined: 2024
Alan has been a chef for 20 years and is passionate about ensuring our residents are provided with a health well balanced diet and likes to spend time with our residents getting to know their favourite food to ensure our menu creator for everyone.
Job Title: Registered Nurse
Joined: 2024
Liberty has been a nurse for 32 years and has worked in Scotland as a nurse for 20 years. Liberty is passionate about working with the elderly. Residents are like her own family, and she enjoys learning about their life stories to build good relationships to provide the best person-centred care to her residents, ensuring they get the best out of life.
Job Title: Registered Nurse
Joined: 2024
Nicola has been a nurse for 16 years and has 8 years of experience working as a nurse within care homes.
She enjoys getting to know her residents, and learning about their lives to be able to provide person-centred care is important.
Job Title: Senior Care Assistant
Joined: 2024
Lorraine has been working in the nursing/care profession for over 40 years. Lorraine enjoys being hands-on and loves to help people and spend time getting to know each individual person to support them best to live an independent life.
Job Title: Senior Care Assistant
Joined: 2024
Gail spent many years looking after her dad and was passionate about providing care to others. Gail loves to support others to live independently and support them to achieve their own goals and seeing others happy is important to her.
Job Title: Care Assistant
Joined: 2024
Alanna started caring when she looked after her mum and after she could see the difference her care made to those with health issues she started working in the community before joining the team at Almond Valley. Alanna finds it rewarding to make a difference in someone's day.
Job Title: Care Assistant
Joined: 2024
Rachel has worked in care for just under a year and was inspired by her mum who worked in the care industry. Rachel enjoys making those around her smile and helping them with everyday daily activities ensuring they thrive through their own independence.
Job Title: Care Assistant
Joined: 2024
Shannon has been a carer for over a year now and loves nothing more than seeing others happy and supporting them with all daily aspects of their life.
Job Title: Care Assistant
Joined: 2025
Kayleigh has worked in care for over a year and is passionate about providing care and support to the elderly.
Job Title: Care Assistant
Joined: 2025
Eryn-Jo has just started out on her career as a care assistant. She enjoys helping others and making a difference to their day.