Amberley Care Home

28 Delaunays Road, Sale M33 6RX
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9.8 52 Reviews
  • Amberley Care Home, Sale
Amberley Care Home is situated in the beautiful, historic of Sale, Manchester. Offering 72 en-suite bedrooms it is a private, luxury care home facility with premier accommodation many with views of the landscaped gardens, a cafe bar, library, fine dining, hair salon, cinema and much more to enjoy.

The home provides the highest possible standards of person-centred care to its residents, including Nursing, Dementia, Residential and Respite care. The team takes great pride in supporting each resident to enable them to live fulfilled lives. Residents are encouraged to keep active through the varied activities programme, which includes arts and crafts, gardening, entertainers visiting the home, pet therapy and trips out in the local community.

Dining times are a great sense of occasion with a variety of dining rooms available. The on-site chefs ensure nutritious and homemade meals are provided taking into account dietary requirements and personal preferences. The cafe bar is a great meeting point to enjoy a coffee and a slice of homemade cake.

Amberley Care Home offers a caring and supportive environment where everyone can enjoy a rich, fulfilling and meaningful life.

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Care Provided by Amberley Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tsitsi Shanyurai (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Amberley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,450
    • Self-Funded Residential Dementia Care £1,450 – £1,500
    • Self-Funded Nursing Care £1,450 – £1,550
    • RESPITE Self-Funded Residential Care £1,540 – £1,590
    • RESPITE Self-Funded Residential Dementia Care £1,595 – £1,650
    • RESPITE Self-Funded Nursing Care £1,595 – £1,650
  • (these prices are only a guideline, please contact Amberley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to the home, please contact directly to arrange


  • Parking

  • Visitors car park on-site including disabled parking


Amberley Care Home Reviews (52)

Total of 52, showing 1-20
9.8

Amberley Care Home has a Review Score of 9.8 (9.777) out of 10, based on 25 reviews in the last 2 years. Over all time Amberley Care Home has 52 reviews.

Overall Experience

  • 46
  • 5
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Date Published

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Review from R D (Daughter of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff , very good communication eg illness,
Excellent medical backup with Dr Clark GP
Weekly and very thoroughl Weekly GP rounds.
As I'm a retired GP etc I couldn't be happier.
The care staff know your relative well.
Very supportive of relatives worries too.
Very good food
too.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for such a lovely review, I will feedback back to Washway GP practice and to all the staff at Amberley.


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Review from J M (Son of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are really caring and try hard each day to help residents. Room cleanliness (carpets mainly) could be improved as could keeping a track of residents' clothes and belongings. Aside from these issues, we are pleased with the level of care and support provided to our mother.

Reply from Kelly Walker, Regional Director at Amberley Care Home

Thank you for your review. I am really pleased to hear of your experience. We are currently looking at a refurbishment plan for the carpets which we are all very excited to see finish. We will ensure the staff hears about your experience as they will really appreciate it.


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Review from Joanne R (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems very happy at Amberley Care Home. She is understood by the staff who in my opinion do an amazing job in caring for Mum's needs, day-to-day and long-term. Mum is always clean and dressed well, her room is clean and tidy. The staff are all very friendly and engaging when I visit Mum whatever
their job role is within Amberley.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for such a lovely review, we will ensure to share this with the team.


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Review from C A (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well cared for here at the Amberley Care Home. She is always treated with dignity and respect. The staff are very patient with her when she is not cooperating with them. I have complete peace of mind knowing how well cared for she is. The staff at the Amberley are absolute angels, always
so cheerful and loving towards all the residents. I always feel so welcome by everyone each time I visit Mum.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for such a lovely review, we will ensure to share this with the team.


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Review from Hinda M (Sister of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the service. I realise how difficult it can be but the staff are always so helpful and friendly.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for such a lovely review, we will ensure to share this with the team.


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Review from B C (Partner of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner is being cared for extremely well. The staff are kind and he is treated with respect at all times. I have no complaints about the care provided for him.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for this lovely review, we will ensure to share this with the team.


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Review from Justine H (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown to Mum is consistently of a high standard. She is comfortable, well cared for and most importantly happy. The communication we receive from staff is always welcome and we are updated regularly on Mum's well-being and progress. As relatives/visitors we always feel at ease and that we are
an integral part of the care process. All staff are warm, polite and professional. Thank you for everything that you do for our mum.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Thank you for such a lovely review, we will ensure to share this with all the staff.


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Review from A S (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had several hospital inpatient episodes prior to December. We took our worries to staff and they took on board all our worries and have worked hard to address her fluid and nutrition challenges. Saw her today, what a transformation.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for your lovely review, we will ensure to feedback to all staff. We value your support and input.


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Review from S S (Son of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very clean premises. My mother is very settled, due to excellent care.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for this lovely review, we will ensure to share it with all staff.


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Review from Wendy H (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best decision we have ever made. Mum has improved both physically and mentally, no longer living a lonely existence at her home. She is thriving and has an active social life, gained friends and is even gardening. The manager and care staff are exceptional. The home is decorated beautifully and
we would highly recommend a move here.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for the lovely review and endorsement, I will ensure to feedback your review to all staff.


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Review from Patricia H (Wife of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Amberley Care Home in April 2024. He loves it here, frequently expressing that he is very happy. Accommodation and staff are excellent with a wide range of activities and entertainment.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for this lovely review, we will ensure to share with the team.


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Review from Terence T (Brother of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a very happy place to visit and always great with all our family when we visit my sister. Brilliant.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Many thanks for this lovely review, we will ensure to share with the team. It is amazing to read that the home is a happy place to visit.


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Review from Suzanne C (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident in May 2024 and was well taken care of. We regularly visited and everyone from reception, carers, nurses and management were welcoming. Mum suffered a stroke in late October and returned to Amberley. The whole family were treated with respect and Mum with dignity. I can't thank
the team enough for their care, it made so much difference to spend those last days together in private. Thank you.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

Thank you kindly for such a lovely review, we will ensure to feed this back to all staff at the Amberley.


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Review from Rebecca R (Daughter of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived after a long hospital stay. She is on the nursing floor, for the first time in months I have slept knowing my mum is safe, clean and cared for. Every member of staff has been incredible. Thanks for changing my mum's story.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

We at Amberley would like to thank you kindly for taking time out to complete this review. We value your feedback and we will ensure to share this with all the team. We are so happy that we could help. Thank you.


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Review from Paul A (Son of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident at the Amberley in Sale since July this year. In this time the care my Dad has received has been fantastic. All of the staff have treated him with the utmost care, consideration and understanding and go out of their way to ensure that he is very well looked after.
I would
like to thank everyone at the Amberley for doing what is a very testing and difficult job very well.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

We at the Amberley will like to thank you for such a lovely review, we will ensure to share this with all the team.


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Review from H A (Friend of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A clean and friendly residence that encourages independence and self-respect.

Reply from Tsitsi Shanyurai, Manager at Amberley Care Home

We at the Amberley would like to thank you for the time taken to complete the review and the positive feedback. We will ensure to share your review with all staff at the Amberley.


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Review from Alan E (Son of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Frustrating when leaving the 3rd floor and constantly waiting for staff to escort you down because lift has not worked since my mother has been here, thus taking staff off the floor. Also weighing machine giving false reading of my mother's weight (serious).
Overall, first-class home, extremely clean
and well organised. First-class staff that are always helpful.

Reply from Kelly Walker, Regional Director at Amberley Care Home

Thank you so much for your review. I am sorry to hear that one of two lifts has been faulty. I appreciate this must have been very frustrating. We apologise for causing delay. I do appreciate your comment in relation to the staff and the facilities. We will ensure that we feedback to the staff as they will appreciate the review.


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Review from J T (Daughter of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly reception by all staff on initial admission to the care home.

Reply from Kelly Walker, Regional Director at Amberley Care Home

Thank you for your kind review. We are so pleased to hear of your experience and how friendly the team are at The Amberley. We will ensure the staff receive your feedback as they always welcome hearing the individual's experience. We hope your loved one continues to enjoy the experience at The Amberley. Once again thank you for taking the time to review.


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Review from Mina P (Daughter of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not only did the staff guide my mother through a difficult settling-in period, but they helped me too.
They made time to talk to me and support me whilst giving my mum the care and comfort she needed.

Reply from Kelly Walker, Regional Director at Amberley Care Home

Thank you so much for your kind review. We are delighted to hear that you and your mum's experience was a great comfort. We will ensure the staff hear the feedback. Once again, thank you for taking the time to complete.


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Review from Ann D (Daughter of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From walking into the reception area there is a lovely welcoming feeling. Amberley has far exceeded my expectations. All the staff are so friendly and the care my mum receives is excellent. As a family, we now have some peace in knowing that we have done the very best we can for Mum. Thank you to all
at Amberley.

Reply from Jacqui Ellerton, Administrator at Amberley Care Home

Thank you very much for your very kind review. I will pass on your kind words to all the team.


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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Amberley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Amberley Care Home is calculated as follows: ( (235 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 296 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Amberley Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

10 Bed Vacancies

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (0)

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Meet the Team (3)

Tsitsi

Tsitsi Shanyurai

Job Title: Home Manager

Joined: 2024

Tsitsi is a Home Manager, who is passionate about delivering high standards of care that encompasses the needs of all. She is caring, kind, nurturing, inclusive, welcoming, approachable, a good listener and dedicated. She has over 17 years of nursing background and prides herself with a hands-on approach.


Tsitsi believes in empowering her team to reach their potential.


Kerry

Kerry Griffiths

Job Title: Deputy manager

Joined: 2018

Kerry is a very passionate deputy who supports the manager and the excellent care team.


Sylvia

Sylvia Oliobi

Job Title: Office Manager

Joined: 2024

Sylvia joined the Team In April 2024, Residents and staff have found Sylvia to be very lovely and her smile and gentleness make all around her feel welcomed and supported. Sylvia has already made a significant contribution to the home and we are excited to have her in our Team.


Frequently Asked Questions about Amberley Care Home

What types of Care is Amberley Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Amberley Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Amberley Care Home have?

There are 72 Single Rooms.

What are the Facilities & Services at Amberley Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Amberley Care Home to the centre of Sale?

1.1 mile(s) as the crow flies, distance by road may be significantly further.