Amberley Care Home

28 Delaunays Road, Sale M33 6RX
Submit a Review
9.8 52 Reviews
  • Amberley Care Home, Sale
Amberley Care Home is situated in the beautiful, historic of Sale, Manchester. Offering 72 en-suite bedrooms it is a private, luxury care home facility with premier accommodation many with views of the landscaped gardens, a cafe bar, library, fine dining, hair salon, cinema and much more to enjoy.

The home provides the highest possible standards of person-centred care to its residents, including Nursing, Dementia, Residential and Respite care. The team takes great pride in supporting each resident to enable them to live fulfilled lives. Residents are encouraged to keep active through the varied activities programme, which includes arts and crafts, gardening, entertainers visiting the home, pet therapy and trips out in the local community.

Dining times are a great sense of occasion with a variety of dining rooms available. The on-site chefs ensure nutritious and homemade meals are provided taking into account dietary requirements and personal preferences. The cafe bar is a great meeting point to enjoy a coffee and a slice of homemade cake.

Amberley Care Home offers a caring and supportive environment where everyone can enjoy a rich, fulfilling and meaningful life.

Show Amberley Care Home on the Map

Care Provided by Amberley Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tsitsi Shanyurai (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Amberley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,450
    • Self-Funded Residential Dementia Care £1,450 – £1,500
    • Self-Funded Nursing Care £1,450 – £1,550
    • RESPITE Self-Funded Residential Care £1,540 – £1,590
    • RESPITE Self-Funded Residential Dementia Care £1,595 – £1,650
    • RESPITE Self-Funded Nursing Care £1,595 – £1,650
  • (these prices are only a guideline, please contact Amberley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to the home, please contact directly to arrange


  • Parking

  • Visitors car park on-site including disabled parking


Amberley Care Home Reviews (52)

Total of 52, showing 41-52
9.8

Amberley Care Home has a Review Score of 9.8 (9.777) out of 10, based on 25 reviews in the last 2 years. Over all time Amberley Care Home has 52 reviews.

Overall Experience

  • 46
  • 5
  • 0
  • 1
  • 0

Date Published

52
16
18
25
27

Review from Cheryl B (Daughter of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From beginning to end of my mother's life, everyone in the complex was outstanding, thoughtful, considerate and very compassionate towards my mother, myself and my sister. We could not have wished my mother to be in any other nursing home environment than at Amberley! Absolutely beautiful building from
the minute you step inside the main reception to leaving.

Reply from Shaun Morrissey, Manager at Amberley Care Home

I would like to thank you for taking the time to send in a review and for your really positive comments regarding the care of your mother in the home. Such kind and considerate feedback is always appreciated by the staff especially when it recognises all the hard work they do every day to deliver the highest standards of care to all of our residents. It was a pleasure to care for your mother and to welcome you into the home to stay with us and be with her and to join our family at the Amberley.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony B (Son of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the whole team at Sale Amberley Care Home enough for the outstanding care and love and genuine affection for my mother during her final weeks. I was given the opportunity to live in the home for over a week and was able to see first hand these wonderful people caring for my mother. Thank
you all so much.

Reply from Shaun Morrissey, Manager at Amberley Care Home

Thank you for your kind words and for taking the time to acknowledge the care our dedicated team of staff deliver to our residents. It was a pleasure for us all to have the opportunity to look after your mum in her final days and to be able to have you with us and able to be there for your mum. Wishing you and all the family all the best. Kindest regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tessa D (Daughter of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience of care homes, I have never come across such a dedicated team of genuine, lovely people who go above and beyond to care for their residents. My poor Mum had a terrible last three months of life being passed from pillar to post but thankfully ended up in Amberley Care Home in Sale. Wow,
what a team - the staff just seemed like one, big, happy family and the nurse looking after Mum, truly was an angel. Mum was really poorly and on my first visit, I had to talk to her through a window. I asked Mum how she was (perhaps a silly question) and she said she was being cared for so well - even in her dying state she knew. I cannot thank all of them enough and wish I'd found you three years ago - you are an amazing example to the world of care homes. Thank you.

Reply from Shaun Morrissey, Manager at Amberley Care Home

Thank you for your kind words and for taking the time to acknowledge the hard work and dedication of our staff in their continued efforts to deliver the highest standards of care we can to our residents. It was a pleasure to have your mum join our family here at the Amberley and to be able to look after her in her final days and to support you and your family with her. Kindest regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Imogen Y (Niece of Resident) published on 12 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent quality of care - staff deliver an exceptional service and are welcoming to residents and family alike. Beautiful premises with varied facilities. The resident reports greatly enjoying the wellbeing activities.

Reply from Shaun Morrissey, Manager at Amberley Care Home

Thank you for taking the time to submit a review, such positive comments are really appreciated by the staff team when their hard work is recognised. Your aunt already feels like part of the family here and it is a pleasure looking after her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marcus C (Son of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First, I must say a huge thank you to all the staff who cared for my father. He settled in very quickly as a dementia patient, and we had no issues. The improvements were so great in my father, and the care and attention was 100%. Our family wish to express the greatest thanks, and we couldn't have
asked for more. The empathy, care, dignity and everything else was exceeded. Again, many thanks.

Reply from Shaun Morrissey, Manager at Amberley Care Home

Thank you for your extremely kind words regarding your father's care which have been passed onto the staff team who looked after your dad. We always as a team strive to deliver the best care possible and it is so appreciated when this is recognised. Your dad was a remarkable character and we will never forget him speaking in Spanish to our Spanish carer to the amazement of us all. Once again thank you for taking the time to acknowledge the efforts made by staff in such difficult current circumstances.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fran R (Friend of Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Amberley Care Home are very nice. The home is lovely, and my friend is very happy here at Amberley.

Reply from Shaun Morrissey, Manager at Amberley Care Home

Thank you for taking the time to acknowledge the staff and the care all the dedicated team at the Amberley give to your friend and we are delighted that they are so happy here with us.
Such positive feedback is very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn M (Daughter of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been residing in the care home for four months and during this time we have been very happy with all aspects of his care. Communication has been excellent. The staff very friendly and caring and my Dad really enjoys the varied menu of foods provided. Thank you all very much.

Reply from Shaun Morrissey, Manager at Amberley Care Home

As a staff team, it is a pleasure to look after your dad and as a team, we are really grateful to you for taking the time to acknowledge the hard work the staff do to ensure that all of our residents are happy and well cared for. Thank you so much for showing your appreciation.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann A (Daughter of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been visiting Dad for four months now, and the staff are so helpful. My dad, apart from wanting to be with his wife, is very happy here. I would certainly recommend Amberley to anybody who is used to living in immaculate, happy surroundings.

Reply from Shaun Morrissey, Manager at Amberley Care Home

Thank you for your kind comments about the staff and the home, your father is a pleasure to look after and is now considered one of our family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne R (Sister of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are all delighted with the care our sister has received since moving to Amberley in April. The staff and management are all fabulous. They all show care, compassion and empathy at all times. Nothing is too much trouble if our sister requires anything. There is always a lovely feeling
of fun and good spirit throughout Amberley. This is so important to our sister who absolutely loves living at Amberley. I would highly recommend Amberley if you are looking for a care home.

Reply from Shaun Morrissey, Manager at Amberley Care Home

We would like to thank you for your kind words which are very much appreciated by the whole staff team who enjoy looking after your sister who is now a part of our family at the Amberley.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rose Y (Sister of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment our sister arrived at Amberley we knew it was the right place for her. The care that was taken to settle her in was exceptional. Most of all, it is continuing as she is treated with kindness and dignity always. Management keeps us informed and updated and all staff, admin and nursing,
genuinely are compassionate and seem to enjoy their roles. My sister enjoys the varied activities and the beautiful garden. She raves about the variety and quality of the food and has put on some much-needed weight. A huge thank you to Amberley and the remarkable staff.

Reply from Shaun Morrissey, Manager at Amberley Care Home

I would like to thank you on behalf of the whole staff team for your kind words and we are glad to hear such feedback about how well your sister has settled into the home and know that we now see her as part of our family at the Amberley. The catering team are particularly appreciative of your positive comments after all their hardwork with your sister to get her eating a good and varied diet.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sian L (Daughter of Resident) published on 11 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I’m afraid I would not recommend this home due to the Care Home Manager. I don’t think it’s appropriate to go into details suffice it to say that our concerns are being pursued separately.


The home is new and the rest of the staff are lovely.


Reply from Richard Maddison, Regional Manager at Amberley Care Home

From the above review, an internal assessment was undertaken by myself as regional manager. The care home manager and staff have and continue to follow all appropriate company and local authority guidelines and CQC regulations. This was in relation to the best interests of the party concerned. It is good to see that the staff are seen as lovely and this will be passed on to them. I remain available to address any issues anyone would like to raise with me.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine T (Daughter of Resident) published on 7 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I would like to say the biggest thank you to the fantastic and amazing manager and staff of Amberley Care Home. These incredible people opened the doors to their home a month early after being seconded by the NHS to become a community hospital for people who needed to be moved from the
hospital because of the crisis. They opened their doors and their hearts to our Dad, giving him the absolute best outstanding care. After two days of him being there, they then welcomed my sister and me in and allowed us the privilege of being with Dad in his final days. They looked after us - three perfect strangers - like we were family and made one of the saddest times of our lives both bearable and special. We can't put into words how grateful we are and what we feel for you all. Thank you!

Reply from Richard Maddison, Regional Manager at Amberley Care Home

Thank you for taking the time to do this review at what must have been such a difficult time for you. I will pass on your lovely words to the staff at The Amberley.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Amberley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Amberley Care Home is calculated as follows: ( (235 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 296 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Amberley Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

10 Bed Vacancies

posted 22 hours ago

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Tsitsi

Tsitsi Shanyurai

Job Title: Home Manager

Joined: 2024

Tsitsi is a Home Manager, who is passionate about delivering high standards of care that encompasses the needs of all. She is caring, kind, nurturing, inclusive, welcoming, approachable, a good listener and dedicated. She has over 17 years of nursing background and prides herself with a hands-on approach.


Tsitsi believes in empowering her team to reach their potential.


Kerry

Kerry Griffiths

Job Title: Deputy manager

Joined: 2018

Kerry is a very passionate deputy who supports the manager and the excellent care team.


Sylvia

Sylvia Oliobi

Job Title: Office Manager

Joined: 2024

Sylvia joined the Team In April 2024, Residents and staff have found Sylvia to be very lovely and her smile and gentleness make all around her feel welcomed and supported. Sylvia has already made a significant contribution to the home and we are excited to have her in our Team.