Car park situated at the front entrance (Stainland Road, for sat nav purposes pleas use HX4 8BQ, directly across from the petrol station)
If you need level access please use the rear entrance (Green Lane, for stat nav purposes please use HX4 8BQ)
Angelcare Residential Living has a Review Score of 9.9 (9.935) out of 10, based on 26 reviews in the last 2 years. Over all time Angelcare Residential Living has 53 reviews.
Review from Wendy S (Niece of Resident) published on 9 January 2025
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our care home. We are glad you are happy with the care and support provided to both of your relatives. We look forward to seeing you around the care home.
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Review from C R (Niece of Resident) published on 25 September 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our care home. We are glad you are happy with the care and support your Aunt receives, in our 'care hotel'.
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Review from Rebecca P (Daughter of Resident) published on 19 September 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our care home. We are glad you are happy with the care and support received.
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Review from Paul W (Son of Resident) published on 10 September 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our care home. We are glad we could be a part of dads journey to enable him to return home. Thanks again.
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Review from Claire B (Daughter of Resident) published on 30 August 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our Care Home. We are glad you are happy with the care and support received by our team. Thanks again.
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Review from K H (Daughter of Resident) published on 13 August 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our care home. We are glad you were happy with the service, care and support shown to yourself and dad.
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Review from Susan L (Resident) published on 16 July 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our care home, we are glad you are settling in well and enjoying our facilities.
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Review from T A (Son-in-law of Resident) published on 11 July 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our care home. We are happy to hear your feedback and that you are happy with the care and support provided here at Angelcare Residential Living.
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Review from J U (Daughter of Resident) published on 10 July 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our care home. We are happy to hear your feedback and that you are happy with the care and support provided here at Angelcare Residential Living.
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Review from Janet S (Daughter of Resident) published on 4 July 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our care home. Your review is so touching. It is great to hear you are so happy with the care and support received here for your father. Thanks again.
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Review from V M (Power of Attorney of Resident) published on 2 July 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our care home. We are glad you are happy with the care your relative receives.
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Review from Liz W (Daughter of Resident) published on 1 July 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our care home. We are glad you have been happy with the care and support provided to both your parents, during their time at our care home. We look forward to seeing you around the care home. Regards
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Review from Tracey P (Daughter-in-law of Resident) published on 25 June 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our care home and other Angelcare Services. We are truly humbled by your words. Take care and you're welcome to visit our care home anytime you are passing. Thanks.
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Review from Ian W (Relative of Resident) published on 20 February 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our service. We are happy to hear your positive feedback.
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Review from Peter W (Son of Resident) published on 31 January 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our service.
We are glad you feel your mum is happy and safe in our care.
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Review from Alastair R (Son of Resident) published on 30 January 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our service.
We are glad the care, support and communication is excellent, something we pride ourselves on.
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Review from Indira N (Daughter of Resident) published on 25 January 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our service.
We always try to go above and beyond to support our residents and family's wishes.
Thanks again.
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Review from Susan B (Friend of Resident) published on 23 January 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our service.
We are happy to hear your friend is happy with the care and support provided here at Angelcare Residential Living
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Review from C S (Son of Resident) published on 22 January 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our care home.
I will pass on your kind words to the team.
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Review from Diane A (Daughter of Resident) published on 18 January 2024
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our service, any comments and feedback are always welcome here at our care home. We are so glad you are happy with the care given to your mother. Thanks again.
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The Review Score of 9.9 (9.935) out of 10 for Angelcare Residential Living is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.935 for Angelcare Residential Living is calculated as follows: ( (290 Excellents x 5) + (20 Goods x 4) ) ÷ 310 Ratings = 4.935
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Angelcare Residential Living is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 May 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 27 Feb 2025
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Job Title: Financial Director
Joined: 2008
Thomas will be your first contact with the home.
He will deal with you from the first enquiry to the assessment stage before you move in.
Thomas's other fundamental role is all things finance, from payroll & pensions to purchasing.
Job Title: Director & Nominated Individual
Joined: 2005
Zoe is one of the Directors of Angelcare and the Nominated Individual for the care home.
She is responsible for overseeing compliance of the home, ensuring we are fully working within the guidance of the CQC.
Zoe is also the Registered Manager for our homecare service.
Job Title: Deputy Manager
Joined: 2022
Dionne joined the home in May 2022. Dionne has worked in a care home environment for the last 13 years. She has completed Level 5 in Leadership for Health & Social Care and many other courses. Dionne is responsible for overseeing our care home under the management team ensuring our residents are 100% satisfied and well looked after.
Job Title: Home Maker
Joined: 2023
Sherridan joined Angelcare Residential Living in May 2023 and has previous care experience with over 23+ years of experience, Sherridan was previously a children’s nurse and completed her Nursing Diploma in NMC for Children.
Sherridan has a very kind and caring nature and is a true asset to the team, she brings a wealth of experience to our team.
Job Title: Head Housekeeper
Joined: 2022
Lisa joined our team in March 2022. Lisa has worked in several care homes prior to coming to Angelcare Residential Living. Lisa since joining has completed many courses to enable her to do her role, such as infection control, COSHH.
Lisa is currently our Infection Control Champion.
She brings a wealth of experience to our current team and since joining has become our Head Housekeeper.