Car park situated at the front entrance (Stainland Road, for sat nav purposes pleas use HX4 8BQ, directly across from the petrol station)
If you need level access please use the rear entrance (Green Lane, for stat nav purposes please use HX4 8BQ)
Angelcare Residential Living has a Review Score of 9.9 (9.935) out of 10, based on 26 reviews in the last 2 years. Over all time Angelcare Residential Living has 53 reviews.
Review from Martyn P (Husband of Resident) published on 7 October 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our care home. We are glad both you and your wife are happy with the service received. Thanks again.
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Review from Mandy W (Respite Resident) published on 24 September 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for the kind review, and glad you had a relaxing holiday, not having to worry. Thanks
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Review from Phyllis L (Respite Resident) published on 13 August 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
We are glad you enjoyed your stay and look forward to welcoming you back soon.
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Review from A L (Respite Resident) assisted by family/friend published on 13 August 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for taking the time to review our service, we are glad you enjoyed your stay with us.
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Review from Elaine W (Resident) published on 8 July 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our service. We are glad your stay was enjoyable.
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Review from Harry A (Husband of Resident) published on 29 June 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review our service. We are glad you are happy with the care you wife is receiving.
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Review from Keith S (Son-in-law of Resident) published on 21 April 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Hi Keith, thanks for taking the time to review our service. We are pleased you have had such a positive experience. Thanks.
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Review from Abi P (Daughter-in-law of Resident) published on 20 April 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks Abi for your review and your kind words. I'm glad you are made to feel part of our Extended Angelcare Family.
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Review from Paula S (Daughter of Resident) published on 15 February 2021
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thanks for your kind and supportive words about our service.
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Review from Helen D (Daughter of Resident) published on 4 December 2020
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The staff tell me that Angelcare are an established home care company and this is their first venture into providing residential care. They have recently opened after spending some years refurbishing the building and the staff have obvious pride in it. Their pride in their place and their service seems to stem from a genuine passion to provide excellent care and quality of life for those in their latter years. I find this refreshing, compared with other experience my mother and I have had over the past few months.
Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for the kind words, it means a lot to us.
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Review from Janet S (Niece of Resident) published on 20 November 2020
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Hi Janet, thanks for your kind words, it's our pleasure to look after your Aunt, and support your family.
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Review from David S (Nephew of Resident) published on 13 November 2020
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for taking the time to review us. Your words are humbling and I'm glad we have and are meeting all your expectations. Thanks.
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Review from Leanne C (Great-Niece of Resident) published on 2 November 2020
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Reply from Thomas Enefer, Director at Angelcare Residential Living
Thank you for your kind words. It's a pleasure to look after your Aunt and you are all fantastic to deal with.
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The Review Score of 9.9 (9.935) out of 10 for Angelcare Residential Living is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.935 for Angelcare Residential Living is calculated as follows: ( (290 Excellents x 5) + (20 Goods x 4) ) ÷ 310 Ratings = 4.935
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Angelcare Residential Living is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 May 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 27 Feb 2025
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Job Title: Financial Director
Joined: 2008
Thomas will be your first contact with the home.
He will deal with you from the first enquiry to the assessment stage before you move in.
Thomas's other fundamental role is all things finance, from payroll & pensions to purchasing.
Job Title: Director & Nominated Individual
Joined: 2005
Zoe is one of the Directors of Angelcare and the Nominated Individual for the care home.
She is responsible for overseeing compliance of the home, ensuring we are fully working within the guidance of the CQC.
Zoe is also the Registered Manager for our homecare service.
Job Title: Deputy Manager
Joined: 2022
Dionne joined the home in May 2022. Dionne has worked in a care home environment for the last 13 years. She has completed Level 5 in Leadership for Health & Social Care and many other courses. Dionne is responsible for overseeing our care home under the management team ensuring our residents are 100% satisfied and well looked after.
Job Title: Home Maker
Joined: 2023
Sherridan joined Angelcare Residential Living in May 2023 and has previous care experience with over 23+ years of experience, Sherridan was previously a children’s nurse and completed her Nursing Diploma in NMC for Children.
Sherridan has a very kind and caring nature and is a true asset to the team, she brings a wealth of experience to our team.
Job Title: Head Housekeeper
Joined: 2022
Lisa joined our team in March 2022. Lisa has worked in several care homes prior to coming to Angelcare Residential Living. Lisa since joining has completed many courses to enable her to do her role, such as infection control, COSHH.
Lisa is currently our Infection Control Champion.
She brings a wealth of experience to our current team and since joining has become our Head Housekeeper.