Anita Stone Court

20 Moor Green Lane, Moseley, Birmingham B13 8ND
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9.3 47 Reviews
  • Anita Stone Court, Birmingham
Anita Stone Court provides nursing care to those aged over 60, with a high proportion of residents living with dementia. It is located on a leafy road in Moseley, near Highbury Park and about a 15 minute walk from the centre of Moseley Village. It is a bright, modern environment that nevertheless has a homely, warm atmosphere.

The team is committed to making a positive impact and together they work tirelessly provide a warm and comfortable home where residents feel safe and respected. The home is part of a charity, so every penny of profit is reinvested for the benefit of residents.

The team believe in understanding the life stories of residents and being a part of their future. It’s a privilege they cherish deeply.

Anita Stone Court has numerous communal areas where residents and their guests can socialise and relax. These include two lounges, a bistro, landscaped gardens and a number of quiet areas. Residents can access the on-site hair salon and there is a summer house which can be reserved for family celebrations.

For more information on what the home has to offer, please watch their video or get in touch to discuss your requirements. There are factsheets with further information on their website.

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Care Provided by Anita Stone Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Carla Smith (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (33)
    • Single Rooms with ensuite Wet Room (33)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Anita Stone Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,200
    • Self-Funded Nursing Care from £1,000
    • Self-Funded Nursing Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,495
    • RESPITE Self-Funded Residential Dementia Care from £1,495
    • RESPITE Self-Funded Nursing Care from £1,495
    • RESPITE Self-Funded Nursing Dementia Care from £1,495

  • Fees starting from £1000, average fee £1495.00
  • (these prices are only a guideline, please contact Anita Stone Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors of residents are welcome at any time.


  • Parking

  • Anita Stone Court has its own car park and plenty of on-street parking.


Anita Stone Court Reviews (47)

Total of 47, showing 1-20
9.3

Anita Stone Court has a Review Score of 9.3 (9.327) out of 10, based on 13 reviews in the last 2 years. Over all time Anita Stone Court has 47 reviews.

Overall Experience

  • 35
  • 11
  • 0
  • 0
  • 1

Date Published

47
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34

Review from H G (Daughter of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the care home manager to be very helpful. Due to a financial error, we were being charged the wrong amount for Mum's 24-hour care. We had a series of meetings to rectify the shortfall and a helpful, considerate understanding was reached. I had complained that some of the food served seemed
like 'convenience' food. The manager took the trouble to show me that their food was made with fresh ingredients, even giving me a tour of their ambient fridge room.

Reply from Carla Smith, General Manager at Anita Stone Court

Thank you for taking the time to leave such a wonderful review about Anita Stone Court. Your kind words mean so much to our team and truly highlight the hard work and dedication we put into providing the best possible care for our residents. It's always heartwarming to know that our efforts make a positive difference. Your feedback inspires us to continue striving for excellence in everything we do.


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Review from J W (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has vascular dementia for several years and has been at this home for 4 years. She has always said that she is happy. We had to take her off site for a dental appointment and on our return to the house, she became confused, not recognising where she was and unable to independently navigate to
the room, not recognising her room and became inconsolable. Various members of staff came to our aid, deploying their care, experience and empathy to distract Mum by taking her to a different room (their sensory room) and engaging her is a quiet activity. It was reassuring for me to witness my mum being cared for in this way.

Reply from Carla Smith, General Manager at Anita Stone Court

Thank you for taking the time to complete a review. It is very reassuring that the staff took control of the situation and offered reassurance to your mother during a distressed time. We always strive to do better than we did "yesterday" and by receiving feedback this enables us to monitor and reflect on the care the high standards of care that we provide to our service users.


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Review from David B (Son of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Before Mother came to Anita Stone Court she had been in hospital for 2 months and was very poorly, subdued and not really very happy as you can imagine. Well, what a turnaround, after a few weeks in Anita Stone Court Mother started to show signs of her old self with her special personality and sense
of humour showing again. This is all to do with the way she has been cared for and the dedication given by all the staff members who are a credit to Anita Stone. Keep up the good work.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you so much for taking the time to write a review, and I am so happy to hear that your mum is doing so well at Anita Stone Court. We are very proud of the team there and the genuine care that our colleagues have towards our residents. We know that this 'care that comes from the heart' means residents thrive. I notice some areas have scored 4 out of 5, please do speak to our team on-site about any improvements you feel we could make, as we strive for excellence in all areas. Best wishes to you and your mum.


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Review from John C (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has recently moved into Anita Stone Court and I am so glad we have come here. From the moment we arrived, we were fully involved with planning Mum's care. We were introduced immediately to her named nurse and her key worker and all the staff have made an effort to get to know Mum and understand
her needs and preferences. The manager and all of the team have been the epitome of kindness and seem to actively enjoy what they are doing making the environment a happy and warm place to be.
Mealtimes are made very sociable which is a bonus for Mum who doesn't like to eat alone and the food is excellent. The bistro where we can come and have a drink or snack as a family, together with Mum, is a real bonus.

Reply from Carla Smith, Interim General Manager at Anita Stone Court

Thank you so much for taking the time to write a reply and I am thrilled to hear that you have found our services and care to be of the highest quality. We strive for excellence and know that the little things matter (it's one of our values!) so to hear that you have been fully involved in the care package is fantastic. Getting it right for individuals is so important and I'm delighted to hear that this was your experience. We are so proud of our team at Anita Stone Court, thank you for choosing us to look after your mum.


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Review from N A (Son of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As my dad does not suffer with any cognitive difficulties, food is the most important experience that a patient can have outside of daily care. He is and was an excellent cook and the whole food experience is a big part of his day. Please try to involve him with choices and food that could stimulate
his overall experience.

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Review from Stephen F (Son of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Met with the General Manager to carry out a 6-month review of my Mother's stay.
I felt that the manager had a good level of awareness of Mom's challenging behaviour and was able to talk, in detail, about how this has changed over this period.
The manager struck me as being in tune with her role and
how that relates to residents, family, and team members alike.
Throughout the manager appeared to be highly motivated and enthusiastic about what she is responsible for.
I complimented her on the attention and care given to my Mother and, in particular, the positive culture that provides this.

Reply from Gill Hutchinson, Marketing& Fundraising Manager at Anita Stone Court

Thank you for your lovely review. It's good to know we are appreciated and to hear that your mother is receiving the care she needs.


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Review from D H (Daughter of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been here for three months, and we are very happy with the care from the team. My mom, at 81, is very comfortable here and visits every day. She walks around the place as if she is a resident, and that's how the team make her feel. There are things that can always be improved, but care and
compassion are paramount to us, and my dad gets that in abundance.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you so much for taking the time to give us a review; I am so happy to see that you are happy with the care delivered and that your mum feels so comfortable as a visitor. Being in a welcoming environment with great care is what is of paramount importance to us. I can also see that you feel there are areas where we are not meeting your full expectations, so please do take the time to speak with our management team so that we can get more detail and amend our provision to better meet your dad's needs, if at all possible.


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Review from Marie-Anne M (Power of Attorney of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Anita Stone Court lists a care home manager as someone who left in Jan 2023, we think, no one told relatives. After 6 months of relying on agency staff and a meeting in June 2023 to admit care had been poor, the new Manager (the one after the previous that left) tried to turn things around but has now
left having only worked at the Anita Stone Court June - August/beginning Sept 2023. That most recent manager really tried but one individual cannot deal with how far processes had lapsed including during the previous manager's period and the subsequent 6 month gap - improvements have only ever been partial. BCOP needs to support any new manager coming to turn the home around. Individual staff are friendly but care is inconsistent. Anita Stone Court also went from 'Requires Improvement' rating CQC to 'Good Requires Improvement' however the manager who took over briefly this summer said it was in reality it was back to 'Requires Improvement': this downward spiral will continue unless BCOP steps in. For us, Anita Stone Court was also badly behind on meeting DOLs.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you for taking the time to review Anita Stone Court, I am sorry that you feel the service has not met your expectations. When our manager left in late February we informed residents immediately & families when they visited - I am sorry that you felt this wasn't sufficient and we will ensure a more formal communication happens in the future. The service has been steadily improving since its first 'requires improvement' review and we are confident this will continue when we are next inspected. The manager who was with us only 3 months hadn't completed their induction and so was not yet fully conversant with our processes and the improvements implemented. We would be delighted to discuss these with you, along with plans for additional improvements. We are proud of the care and services delivered, and this is reflected in the majority of feedback. We want to ensure this great experience is felt by everyone and so would love to explore further the individual scores you gave.


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Review from G H (Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My application was accepted in September 2022; my son visited the apartment in advance and sent me a comer video.
After the upheaval of my move from Northumberland, the facilities in the apartment, in reality, came as an extraordinarily pleasant surprise.
The staff and admin/managers made every
effort to help me settle into this new address and local facilities so that I can now conduct an independent life and still count on their help when necessary.
I'm very happy to take this opportunity to acknowledge my gratitude.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you so much for taking the time to leave such a warm review. I hope you are very happy with us at Anita Stone Court.


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Review from Jane W (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only at the home for a short time but the care and compassion she received was excellent.
The food was lovely and as a family, we felt valued and listened to.
Unfortunately, she was not well enough to participate in the activities on offer. At the end of her life staff ensured she maintained
her dignity and that she was well presented which is something that was important to her. Staff also spent time chatting to her to support her mental health as she was anxious due to breathing difficulties. I would recommend the home.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you for taking the time to review Anita Stone Court, it is a service we are very proud of. It is always a privilege to care for people in their last days and I hope that you and your family felt supported too. Although these are usually distressing times for relatives, our teams try so hard to make sure people are comfortable and supported emotionally, beyond the passing of their loved one. I would be grateful to know therefore if you have any suggestions on how to improve our support both to residents but families too, we want to be the best we can, every time.


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Review from J L (Granddaughter of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad is very settled, staff are really kind, lovely home and good food. Nothing seems too much trouble and they all seem to genuinely care. Not keen on the animals though, I don’t think they have big enough pens. Could you let someone else look after them like on a farm or something and have them
come to visit? This doesn't put me off though, it's a lovely place thank you for all your care.
My mum's uncle is in your other home, that is lovely too.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you for your review, it's a pleasure to be looking after your grandad. We are currently reviewing our pet farms to ensure our animals have appropriate environments, so I appreciate your comments on this issue. We will ensure that animal therapy remains available to our residents.


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Review from G B (Partner of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner came to the home in November 2022. I am very happy with the care, he enjoys all the food. I know that he is kept safe which is reassuring. All the staff are extremely kind to him.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you so much for taking the time to leave a review. We always feel privileged to take care of people and are so happy that you are reassured and happy with the standards we provide. I am very proud of the services our fabulous teams deliver.


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Review from Yvonne T (Niece of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my relative receives at present and in the past is excellent. He is always clean and tidy and his specific needs taken care of. The staff are kind and caring and are very hard working and know their residents well. His bedroom and bathroom are always clean and tidy. When he was able to, my
uncle really enjoyed his occasional visits to the local pub and feeding the animals and in return, they gave him many hours of pleasure. I think the animals are an asset to the home. I am very satisfied with the care he receives at this home and would happily recommend the home.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you for your kind words. We feel it is a privilege to look after our residents and we are glad that you feel the care and service are of a good standard, it is what we strive for every day. We love the joy that our animals have brought people and are currently looking at other ways of having a greater variety. We hope you like the outcomes!


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Review from Sara J (Daughter of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

High-quality care with kind and attentive, professional staff in a bright and cheerful environment.
More communal activities would be welcome, albeit optional, but the environment and staff approach are of a high standard. Garden and animals are a real bonus too.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you for reviewing Anita Stone Court. I would be keen to hear more about the areas you feel aren't quite as good as they could be - please do speak to the manager so that we can consider changes and improvements.


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Review from H G (Brother of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is amazing. All the staff are very hardworking and great. Very clean place and my relative is well looked after. Thanks to all the staff.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you for taking the time to review Anita Stone Court, it is a service we are very proud of.


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Review from S T (Daughter of Resident) published on 21 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brothers and I are really glad that Mom resides at Anita Stone Court. We do not have any complaints as far as Mom's care is concerned but we have noticed the general maintenance on chairs, wheelchairs etc and the garden and grounds has slipped a bit lately. The hens and ducks are not doing much except
make a mess and destruct the garden. Wouldn't it be better free of animals and full of shrubs and flowers for the residents to see and enjoy.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you for taking the time to review Anita Stone Court, we are very proud of the care delivered. We are reviewing the situation with the animals to ensure we are focusing on appropriate environments for the animals and good outcomes for our residents. We also have a new manager since you left your review, please do feel free to talk to him about any areas you feel are lacking, we are keen to listen to feedback to help us improve.


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Review from Mark I (Son of Resident) published on 21 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My siblings and I are glad that our mother is residing at Anita Stone Court. The staff are always good and Mom's level of care is high. We have noticed lately that the general level of maintenance has dropped, a bit concerning, the furniture and grounds and we wonder whether the hens and ducks are doing
more damage than good with the mess everywhere. But on the whole quite happy with everything.

Reply from Helen Gore, CEO at Anita Stone Court

Thank you for your review, I am glad you are happy with the care provided - we are very proud of our team at Anita Stone Court. We are currently reviewing the situation with the animals, as we have had a few comments about them and are always looking to improve our service. Please do speak with the manager if you feel there are areas to improve upon.


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Review from M L (Daughter of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Anita Stone Court. I found Mom's care was excellent and the staff were very good with her and family and friends that visited Mom. When Mom passed away there was extreme dignity for Mom and care and kind words for the family.

Reply from Helen Gore, CEO at Anita Stone Court

I am so glad to hear that your mum's care was so good and that you were supported by the team. End of life care is so critical to get right, and we are proud to provide dignity and compassion during this difficult time, it is a privilege to care for people in their final days. Best wishes to you and your family.


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Review from Grace E (Daughter of Resident) published on 7 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has had a number of staff changes during the last two years, and recently, this has had an impact on the quality of care. This was brought to the attention of the staff and is being addressed.
With new staff, things take time, and it would help if they spoke to family more during these changes,
but possible shortages can add to the time to do this.
Overall, we have still recommended other people to be accommodated in the home.

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Review from Carol T (Wife of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very friendly and are efficient in their work. I'm very impressed with how quickly they are to sort any issues out. The building and rooms are always in a good clean condition. It is always a pleasure to visit.

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Current Review Score: 9.3 (9.327)

Overview of Review Score

The Review Score of 9.3 (9.327) out of 10 for Anita Stone Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.327 for Anita Stone Court is calculated as follows: ( (86 Excellents x 5) + (42 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 150 Ratings = 4.327

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anita Stone Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Carla

Carla Smith

Job Title: General manager

Joined: 2023

Carla has worked for BCOP for many years and we were delighted to appoint her as general manager at Anita Stone Court.


Frequently Asked Questions about Anita Stone Court

What types of Care is Anita Stone Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Anita Stone Court provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Sheltered Housing, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Anita Stone Court have?

There are 33 Single Rooms.

What are the Facilities & Services at Anita Stone Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Anita Stone Court to the centre of Birmingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.