Appleton Lodge Nursing Home
Royal British Legion Industries, RBLI Village, Milner Road,
Aylesford
ME20 7FU
As soon as I visited Appleton I felt the warmth and care all the staff have for their residents
Samantha S (Daughter of Resident)
All the staff are very kind and supportive nothing has been too much trouble
K W (Daughter of Resident)
Appleton Lodge is an amazing care home
S W (Daughter of Resident)
on site parking available
Appleton Lodge Nursing Home has a Review Score of 9.4 (9.396) out of 10, based on 7 reviews in the last 2 years. Over all time Appleton Lodge Nursing Home has 26 reviews.
Review from F C (Resident) assisted by family/friend published on 6 March 2020
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from jane holden, Home Admissions Advisor at Appleton Lodge Nursing Home
Dear Frances, Thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It is lovely to hear that you find Appleton Lodge excellent, and you are happy with the care that we provide for you. The Appleton team are all very passionate about providing the very best of care and support. We are also delighted to hear that you would be extremely likely to recommend us in the future. We are grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.
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Review from M B (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from jane holden, Home Admissions Advisor at Appleton Lodge Nursing Home
Dear M B,
Thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It is lovely to hear that you are happy with the care that we provide for your mother. The Appleton team are all very passionate about providing the very best of care and support. We are also delighted to hear that you would be extremely likely to recommend us in the future. We are grateful for all of the support and comments that we receive in recognition of the work that our team provides. Thank you once again for reviewing us.
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Review from Nigel B (Son of Resident) published on 24 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home
Dear Nigel, thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your very kind words. It is lovely to hear that you are very pleased with the care that we provide for your mother and that you find Appleton Lodge a wonderful place. The Appleton team are all very passionate about providing the very best of care and support. We are very grateful to hear that you would be extremely likely to recommend us in the future. We are so grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.
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Review from Anne M (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home
Dear Anne, Thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your very kind words. It is lovely to hear that you are pleased with the care that we provide for your mother and that she is treated with respect. The Appleton team are all very passionate about providing the very best of care and support. We are delighted that you are happy with the variety of activities available here. We are also so very thankful to hear that you would be extremely likely to recommend us in the future. We are so grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us. Jane Holden, Home Admissions Advisor.
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Review from Wendy K (Daughter of Resident) published on 5 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home
Dear Wendy, Thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It is lovely to hear that you are happy with the care that we provide for your mother. The Appleton team are all very passionate about providing the very best of care and support. We are also delighted to hear that you would be extremely likely to recommend us in the future. We are grateful for all of the support and comments that we receive in recognition of the work that our team provide.
Thank you once again for reviewing us.
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Review from N W (Son of Resident) published on 5 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
The residents can choose what they want, within reason, when they want it and that includes breakfast in bed. The wet rooms and bedrooms look to have most requirements for residents, ranging from hoists to showers with all the appropriate supports in place. There is a spacious community area encouraging social interaction, exercise, and stimulation. Some facilities are shared with Gavin Astor House next door, which means that residents can visit there and meet others.
All in all, we are very pleased with the home and would definitely recommend it to others.
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home
Dear N W, Thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It's lovely to hear that you are finding us welcoming and you are very happy with the care that we are providing to your father. The Appleton Lodge team are all very passionate about providing the very best of care and support. It is good to hear you find the home and rooms spacious and that we have all the requirements needed. We are so pleased you are happy with the spacious community area and you can see how this encourages social interaction, exercise and stimulation. We are also delighted to hear that you would be extremely likely to recommend us in the future. We are grateful for all of the support and comments that we receive in recognition of the work that our team undertake here at Appleton Lodge. Thank you once again for reviewing us.
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The Review Score of 9.4 (9.396) out of 10 for Appleton Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.696 for Appleton Lodge Nursing Home is calculated as follows: ( (59 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 79 Ratings = 4.696
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Appleton Lodge Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 7 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
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Job Title: Registered Manager
Joined: 2016
As Home Manager of Appleton and Bradbury Nursing Homes, Cara brings over 30 years of experience in the care industry.
Starting her career as an NHS nurse, she later specialised in stoma care before joining Bradbury House.
Cara’s leadership and dedication ensure that residents receive compassionate, high-quality care in a nurturing environment.
Job Title: Home Admission Manager
Joined: 2000
Jane Holden, our Admissions Manager, is here to support families during the transition into Bradbury House.
With years of experience in elderly care services, Jane provides personalised guidance to ensure that every new resident feels at home.
"At Appleton Lodge, we focus on creating a nurturing and community-centred environment where each resident’s needs are met with care and respect.
Our beautifully decorated accommodations and communal spaces foster a sense of belonging within our care home in Aylesford.”