At Danforth Care Homes, One Inclusive Fee Covers It All
Choosing the right care home for yourself or a loved one is a big decision, and we’re here to make it simpler. At Danforth Care Homes, we pride ourselves on offering one inclusive fee across all our homes. This means no unexpected costs or additional fees—ever.
Here’s what’s included:
All Levels of Care: Whether needs change over time, our comprehensive care ensures residents always receive the right level of support.
Accommodation: A comfortable, private room to call home.
Nutritious Meals: Delicious, chef-prepared meals tailored to residents' preferences and dietary needs.
Lifestyle Activities: Daily activities and events organized by our dedicated in-house lifestyle team, designed to engage, entertain, and enrich.
Weekly Services: Visits from a professional hairdresser and chiropodist are part of our commitment to residents’ well-being.
Our all-inclusive approach ensures peace of mind for residents and their families, so they can focus on what truly matters—quality time together.
Visitors are welcome at all times, including meal times and special events.
Private Car Park Onsite with electric car charging points
Arkall Manor has a Review Score of 10 (9.989) out of 10, based on 15 reviews in the last 2 years. Over all time Arkall Manor has 15 reviews.
Review from Ashley H (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review, I am so pleased your mother is so happy with the chef and the food at Arkall Manor. Thank you.
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Review from T R (Son of Resident) published on 11 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review, I am so pleased you have seen such an improvement in Mum since she moved into Arkall Manor and you are reassured that she is safe and well cared for. Thank you.
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Review from Sonia P (Daughter of Resident) published on 7 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review. I am so pleased your mother enjoyed her 2-week respite stay at Arkall Manor. We will look forward to seeing you both again soon.
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Review from K C (Wife of Resident) published on 5 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your fantastic review, I am so pleased your husband enjoyed his respite stay with us. We will look forward to welcoming him again in the future. Thank you.
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Review from S S (Daughter of Resident) published on 1 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review. I am so pleased Mum has settled so well at Arkall Manor. I am glad you have enjoyed your visits with Mum making special memories. Thank you for your kind words, I will ensure your feedback is shared with the whole team. Thank you.
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Review from Susan M (Daughter of Resident) published on 1 November 2024
Submitted via Postal Card •
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5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your fantastic review, I am so pleased your mum is happy with the care and everything Arkall Manor has to offer.
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Review from Rebecca B (Granddaughter of Resident) published on 24 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review, I am so glad your grandad is happy and has settled in so well at Arkall Manor.
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Review from Natalie P (Granddaughter of Resident) published on 24 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for leaving us such a lovely review, I am so pleased your grandmother settled well and enjoyed her two-week respite stay with us at Arkall Manor.
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Review from D E (Friend of Resident) published on 17 October 2024
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5.0 out of 5
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Review from L R (Son of Resident) published on 14 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review, I am so pleased you are happy with the care your father is receiving at Arkall Manor. Thank you.
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Review from Mackenzie B (Great-granddaughter of Resident) published on 24 September 2024
Submitted via Website •
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5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review, I am so pleased your grandad is so happy and has settled in well at Arkall Manor and enjoyed his birthday celebrations. We will look forward to seeing you again on your next visit.
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Review from Susan J (Daughter of Resident) published on 20 September 2024
Submitted via Website •
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5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review, I am so pleased Dad settled quickly into life at Arkall Manor and is happy with the facilities and the food. We look forward to caring for Dad. Thank you
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Review from Anita C (Friend of Resident) published on 18 September 2024
Submitted via Website •
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5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your review, I am so pleased you enjoyed your visit with your friend. We will look forward to seeing you again soon. Thank you.
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Review from Maureen S (Daughter of Resident) published on 18 September 2024
Submitted via Website •
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5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review and kind words, i am so pleased your mother has settled in so well at Arkall Manor and is enjoying the activities and making new friends. The whole team does a wonderful job and your review confirms the fantastic work they do. Thank you.
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Review from Sue B (Daughter of Resident) published on 17 September 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Arkall Manor
Thank you for your wonderful review, I am so pleased you have seen an improvement in Dad since he moved into Arkall Manor, we have a fantastic team supporting the residents and your review confirms the fantastic work they do. Thank you.
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The Review Score of 10 (9.989) out of 10 for Arkall Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.989 for Arkall Manor is calculated as follows: ( (173 Excellents x 5) + (2 Goods x 4) ) ÷ 175 Ratings = 4.989
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Arkall Manor is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
Kim has dedicated nearly 30 years to the health and social care sector, finding joy and fulfilment throughout her career. For the past 13 years, she has successfully managed care homes, driven by her belief that the elderly deserve to live happy, fun-filled lives with their daily living and choices respected in a caring and dignified manner. Kim is committed to ensuring that residents can live life to the fullest and achieve their goals in a supportive environment.
Her extensive experience spans various settings, including nursing, residential, and dementia care. From each of these roles, Kim has gained invaluable knowledge and skills, alongside cherished memories of the people she has cared for and their families. She believes that every person she cares for holds a special place in her heart.
Kim places a strong emphasis on her team, ensuring that her staff are not only skilled but also genuinely passionate about their work. She strives to provide care for residents in the same way she would want her own family members to be treated, emphasizing the importance of family.
In her spare time, Kim enjoys spoiling her beloved furbaby, Daisy, and spending quality time with her family, who are also her best friends.
Kim's vision for Arkall Manor is to become the first choice in care homes, known for its exceptional staff, the highest standards of care, outstanding food options, purpose-driven activities, and a stellar reputation within the local community.
