Arkwright House

23 Ivor Street, Rochdale OL11 3JA
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9.8 19 Reviews
  • Arkwright House, Rochdale
Arkwright House Care Home is in Castleton, not far from Rochdale, offering residential, nursing, residential dementia and nursing dementia care.

There are large wheelchair-friendly landscaped gardens along with a furnished patio at the care home, where some of the residents like to spend time gardening.

The home has bright, comfortable bedrooms and living areas which are all easily accessible by wheelchair. Residents can decorate their rooms with small items of their own furniture and possessions.

Staff at the home encourage everyone to eat and celebrate special occasions together. If a resident is unable to attend a family event, the home encourage the family to provide photographs and music of the event.

Arkwright House Care Home is run by Bloomcare which is a company of Christian values that embraces cultural diversity. They believe that coming into care is not the end of life but the beginning of another journey.

Entertainers regularly visit and entertain residents and neighbourhood groups and volunteers often pop in for a cup of tea and a chat. There is a host of activities on offer to residents including baking, writing, gardening, dancing, painting, quizzes and playing chess.

Residents also get involved with walks, feeding the birds, light weeding in the garden, baking, laying the dining table and arranging flowers.

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Care Provided by Arkwright House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Down Syndrome
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Bernadette Lewis (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Arkwright House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £793 – £951
    • Self-Funded Residential Dementia Care £793 – £951
    • RESPITE Self-Funded Residential Care £952 – £1,142
    • RESPITE Self-Funded Residential Dementia Care £952 – £1,142

  • Fees include: Personal Care, Food and Laundry.


    Extra:
    - Hairdressing
    - Chiropody
    - Dentistry
    - Newspapers
    - Transportation to external appointments
    - Escorts to Outside Appointments
  • (these prices are only a guideline, please contact Arkwright House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Plenty of free car parking on site.


  • Parking

  • free parking for over 50 vehicles onsite.


Arkwright House Reviews (19)

9.8

Arkwright House has a Review Score of 9.8 (9.842) out of 10, based on 14 reviews in the last 2 years. Over all time Arkwright House has 19 reviews.

Overall Experience

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Review from Jamal M (Friend of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and clean facilities. Staff are always visible and engage in a nice manner with the elderly. I did not see any management as I go on weekends but all staff is managed in a proficient manner.

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Review from Khalid A (Son of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, just wow! Arkwright House is a truly wonderful care home with the most amazing staff. My dear mother is a vulnerable 85-year-old with dementia and from the moment we entered the building and were greeted by happy smiling faces, I knew I had made the right choice. The accommodation is exceptionally
clean, tidy and welcoming. I know it's early days, but I feel confident that Mum will make this adjustment with ease, supported by the most caring, dedicated and supportive staff I could have wished for. I wanted to name some individuals for praise but there are so many that I could mention that I'll just say a big thank you to all of them for making what could've been a challenging time, straightforward and easy. I am so grateful to you all. This is truly a 5-star establishment and I would have no hesitation in recommending it to anyone needing a place for their loved ones. In fact, I'm so impressed with the whole package that I am going to try my hardest to bring my Dad over too!
My mum had an accident (toilet) the staff were brilliant - Mum was worried and asked 'who dropped all this water' one staff member said 'don't worry it was me' this was a lovely anecdote - one of many.

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Review from Jaki D (Daughter of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful for all the wonderful care that our father receives every day. The staff are always cheerful, attentive and above all patient.

Reply from Maria Pereira, Regional Operations Manager at Arkwright House

Thank you for your leaving us a review and for your kind words. We'll share your lovely comments with our team. Best Regards.


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Review from Ernest S (Son of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received at Garfield House was very good. They were kind, thoughtful and attentive. The home is clean, the food is good and the rooms are warm. The staff are brilliant and we can't thank them enough for looking after our mam for the last 5 years of her life. If I had to sum up Garfield
House in a few words it would be 'They are a safe pair of hands'.

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Review from Kate R (Daughter of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came in here after suffering a bleed on the brain. The staff here are amazing. The food choice is lovely, they go above & beyond to see to his needs. Cannot fault them at all. My dad isn't the easiest of patients, he is always clean & tidy. I wouldn't hesitate to place someone here you dearly
love
Thank you, Team Arkwright.

Reply from Maria Pereira, Regional Operations Manager at Arkwright House

We greatly appreciate your kind remarks. The feedback you have provided will be shared with the entire team. With Best Regards.


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Review from M H (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home from home! What more can I say about Arkwright House having the most caring staff and the atmosphere as soon as you walk into the building is so warm and welcoming. During the time Dad has been here he looks very relaxed and happy, he has also gained some weight due to the excellent standard of
care given by the lovely staff. The unit is extremely well managed by the manager and it is kept very clean by the lovely housekeeping staff. I would highly recommend Arkwright House to anyone who wants excellent quality of care for an elderly relative.

Reply from Maria Pereira, Regional Operations Manager at Arkwright House

Thank you so much for taking the time to write your positive feedback. Kind regards.


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Review from Judith S (Niece of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have quite a lot of experience with residential homes having been a nursing sister, then working for Social Services reviewing residents in care homes so it took me several weeks viewing 8 homes then viewing Arkwright House, I felt it is a comfortable, caring environment, clean and the staff all are
very friendly and informative.
My uncle has never asked to go back home at all, he appears happy, well-looked after and settled.
I am very happy with Arkwright House.

Reply from Maria Pereira, Regional Operations Manager at Arkwright House

Your kind words and great feedback give us the incentive to continue to make a difference in everything we try to achieve. Thank you for taking the time to write this review.


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Review from Sarah T (Daughter of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Arkwright House has the best staff they are so lovely, helpful and caring, my father loves being here it's like being with family.
I do not need to worry about him as he is very happy where he is.
They have lots of activities for them to do each week, taking them on trips out to the beach and local
areas.
Staff are very attentive, care about my father's interests and his family, they see to all his needs.
And contact me if he needs anything, all staff have a lovely happy personality always asking if residents are ok, it's always a lovely atmosphere I enjoy visiting my Dad each week.

Reply from Maria Pereira, Regional Operations Manager at Arkwright House

Thank you for taking the time to review Arkwright House so highly. We appreciate your feedback. Thank you


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Review from Christine S (Daughter of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a visitor, the door is always answered with a smile. I ask 'how's Mum' and all the staff know who I'm talking about (including cook if she's about). This reassures me and assures me Mum is treated as an individual.

Reply from Maria Pereira, Regional Operations Manager at Arkwright House

Thank you for taking the time to review Arkwright House. We appreciate your feedback. Thank you


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Review from M D (Sister of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No problem brother has been here for eight years well looked after staff very patient with my brother.

Reply from Maria Pereira, Regional Operations Manager at Arkwright House

Thank you so much for taking the time to write your positive feedback. Kind regards.


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Review from Margaret G (Daughter of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service.
Staff so kind.
I feel good Mum is in good hands.
Activities are brilliant.
Mum likes the food.
Very calm environment.
Would recommend the unit.

Reply from Maria Pereira, Regional Operations Manager at Arkwright House

Thank you so much for the positive feedback, I will share this with the entire staff team.


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Review from L T (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved here over 12 months ago and immediately settled. If asked, she says that she is happy there. There are activities every day and they will encourage residents to join in, but Mum prefers the quiet of her room, which they respect. There is also a hairdresser on sight and manicures and pedicures
are available.
Meals are good and prompt and there are plenty of brews delivered throughout the day with a smile.
The staff are always attentive and caring. Whenever I call her room is clean and tidy. They are aware of any issues that arise, and promptly address them as best they can, keeping me informed. I feel I can go to any one of them if I have any concerns or queries regarding Mum and they are more than happy to discuss things with me.
I would have no hesitation to use Arkwright House again.

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Review from Barrie B (Cousin of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my relative is receiving.
The staff are always helpful and friendly.
The rooms are very comfortable and clean.
I think my cousin is being very well looked after. It is not easy as she has dementia.

Reply from Arkwright House Management, Management Team at Arkwright House

Dear Barrie, thank you so much for taking the time to share your positive experience with us! We are delighted to hear that our staff has been helpful and friendly during your cousin's stay. Providing a comfortable and clean environment is a top priority for us, and we're thrilled that you found our rooms to meet those expectations.
If there's anything specific you'd like to share about your experience or if there's anything we can do to enhance your cousin's stay, please feel free to reach out. Your feedback is invaluable to us.
Thank you again for sharing your kind words. We look forward to continuing to provide the best possible care for your cousin.
Warm regards.


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Review from D H (Son of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father has received since August 2023 has been excellent. The staff are always very attentive and caring. They go the extra mile, any concerns about my dad's health are raised immediately and engagement with the GP is ensured. The staff attend very well to my dad's self-care. He needs a
lot of support and is always very clean and tidy. My dad seems very happy in the environment and the staff clearly know him very well. I would highly recommend Arkwright House.

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Review from D K (Son of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Father in Law moved into Arkwright House Care Home in December, the care he is receiving is excellent. The manager and staff are all very friendly helpful and caring. Extremely helpful with the transition as this was quite stressful for the family. He has settled in quickly and is very happy to be there.

My mother also stays here for short-term respite breaks, once again staff are extremely helpful, caring and support all her needs.

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Review from Alan R (Son of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the fantastic staff of Arkwright House have provided the kindest, most compassionate and professional care to our Mother, Nanna and Great Grandma, for the past four-and-a-half years, including her deeply challenging palliative care, which they approached with dignity and utmost empathy.

Reply from Jonathan Edwards, Regional Manager at Arkwright House

Thank you, for taking time to feedback, we will share with the whole team, who are committed to delivering quality care at Arkwright House Care Home.


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Review from Kaylea D (Granddaughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the true value of person-centred care from all the staff and management at Arkwright House. I feel they take their time to meet my nanna's needs from the smallest of wishes to ensuring she is at the fullest of health. I have a great relationship with the staff and always feel I can go to them
with any doubts or concerns I have and it is dealt with promptly. I love that there are activities daily to keep my nanny active and stimulated, from hairdressers to musical bingo she is always involved laughing along with staff and her friends. I am grateful for all the care and support they have given my nanna over the years, my nanna continues to blossom at the young age of 81 with the caring nature she receives from the hardworking staff. Thank you Arkwright House for the endless hard work it does not go unnoticed.

Reply from Jonathan Edwards, Regional Manager at Arkwright House

Thank you for taking to time to tell us what a wonderful time your Nanna is having at Arkwright care home. We will share this with the whole team.


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Review from Johnathan D (Nephew of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything at Arkwright House is excellent. I cannot speak highly enough of the care home and its wonderful staff they are all truly amazing people, thoughtful, hardworking, caring and very professional in the job they do. They truly are the best of us.

Reply from Jonathan Edwards, Regional Manager at Arkwright House

Thank you for the kind feedback, we are very proud of the amazing team at Arkwright care home and will share your kind feedback with the team.


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Review from A D (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with the care my dad receives at Arkwright Care Home. The staff are caring and give a level of care beyond that which I expected. My Dad is happy and safe and I am confident that they always put his best interests first.

Reply from Jonathan Edwards, Regional Manager at Arkwright House

Thank you for taking to time to tell us about your experience, it's very heartwarming to hear of the high-quality care our team are delivering to your Dad and others.


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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Arkwright House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.842 for Arkwright House is calculated as follows: ( (143 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 165 Ratings = 4.842

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Arkwright House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Bernadette

Bernadette Lewis

Job Title: Registered Home Manager

Joined: 2016

Bernie is the Home Manager at Arkwright care home. Bernadette started her career in Care at Arkwright House in 2000. Starting in the role of a Care Assistant, she quickly realised her passion is within the profession therefore she took an opportunity to be trained as a Senior Care Assistant. Bernadette enjoyed many new challenges with training and enjoyed upskilling her colleagues. She, therefore, became the Moving and Handling coordinator, and trainer in Dementia Awareness and Infection Control Lead. Bernadette took the role of Arkwright’s unit manager in 2011 after completing her qualification in NVQ Level 5 Health Care Management. She has loved and cared for residents in Arkwright House for over 11 years. Bernadette is very proud to be a part of Bloomcare’s family since 2019.


Frequently Asked Questions about Arkwright House

What types of Care is Arkwright House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Arkwright House provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Arkwright House have?

There are 30 Single Rooms.

What are the Facilities & Services at Arkwright House?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arkwright House to the centre of Rochdale?

1.9 mile(s) as the crow flies, distance by road may be significantly further.