Ashton Meadows

17-19 Coombe Lane West, Kingston upon Thames KT2 7EW
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9.2 9 Reviews
  • Ashton Meadows, Kingston upon Thames
Ashton Meadows care home is based in Kingston upon Thames.

The care home provides dementia care, nursing care, palliative care, residential care and respite care.

The nursing home offers activities such as arts and crafts, music sessions, exercise classes, interactive games.

Social activities are tailored to suit all interests and abilities such as movie nights, book clubs, garden parties, and local outings.

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Care Provided by Ashton Meadows

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicky Ambler (Manager)
  • Admission Criteria
    • Private, CCG and local councils
    • Ages 40+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Number of floors: 4

Funding & Fees Guide for Ashton Meadows

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800
    • Self-Funded Residential Dementia Care from £1,799
    • Self-Funded Nursing Care £1,800 – £2,800
    • Self-Funded Nursing Dementia Care from £1,999
  • (these prices are only a guideline, please contact Ashton Meadows to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ashton Meadows Reviews (9)

9.2

Ashton Meadows has a Review Score of 9.2 (9.162) out of 10, based on 9 reviews in the last 2 years. Over all time Ashton Meadows has 9 reviews.

Overall Experience

  • 8
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Review from Sara W (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashton Meadows is the most beautiful care home with the loveliest staff. The home is brand new, very clean and peaceful with a cinema and a hair salon. The staff really care for my Mum and I never worry about her being in this care home with the excellent activities, the food and the general ambience.
I would highly highly recommend it.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about the care home.


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Review from K D (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is newly build and it is completed to a very high standard. It is spacious, clean, bright and all of the staff there are very friendly. They treat the residents there like their own family with kindness and warmth. All of the staff are always smiling and enjoying working there. My mum
is very happy there!

Reply from Nicola Ambler, registered manager at Ashton Meadows

thank you for your lovely comments about the care home.


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Review from R M (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home are very good and caring. They look after me well. I enjoy the food in the care home and they cater for my needs.
I can only praise the care home for all the care they offer.

Reply from Gaj Ragunathan, Director at Ashton Meadows

Thank you for your kind words I will share this with our team, thank you.


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Review from Susan B (Daughter of Resident) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Ashton Meadows is clean, modern and comfortable, and staff are utterly charming and very caring - my parents could not speak too highly of them. Management processes seem mildly chaotic - perhaps because the home has not been open long - but managers are friendly and willing to engage constructively
when there are issues. So it is all the more puzzling that the quality and quantity of the food provided is so inappropriate for people who are recovering from operations or illness. I understand this issue has been raised with the management in the past, but that after a brief improvement, standards lapsed again. Good nutrition is vital for people who are recovering from illness, particularly for older people. It is disappointing that this aspect of care seems to be neglected. The home received a very large number of 5 star reviews on another well known review platform before it even opened - curious to understand who posted these and why.

Reply from Nicola Ambler, registered manager at Ashton Meadows

I would like to thank you for your review, at Ashton Meadows, we always like feedback from anyone who has stayed at the care home, as we are very new care home. We will address the points that you have addressed in the review. Everyone will act on any points and we can improve from reviews. Thank you Nicky


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Review from M C (Wife of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Ashton Meadows the perfect place for my husband. The staff are understanding, compassionate and treat each resident as individuals, learning about the things that interest them most and pursuing these to make their stay as pleasurable as they can. Help residents if they have a difficult day
by distracting their attention to positive thoughts.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your kind comments about the care home and the staff.


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Review from Nigel R (Respite Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stay was limited to 2 weeks following spinal surgery. Everything provided by Ashton Meadows was deserving of the highest praise. The only minor criticism I would offer concerns the food provision which has been brought to the attention of the management and from immediate action, an improvement noted.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your comments and for completing a review for Ashton Meadows.


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Review from Ian W (Husband of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is extremely clean. The staff are extremely helpful. They can't do enough for you. They are very attentive to the needs of my wife, and other residents. If there is a problem they always tell you immediately and keep you up-to-date with anything that is of importance to your relative.
The
senior management are also very helpful and assist you should you require any further information.

Reply from Gaj Ragunathan, Director at Ashton Meadows

Thank you for your kind words, I will share this with the staff team. Thank you.


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Review from Andrew K (Son of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management have been exceptional. My mother didn't want to be 'shoved' in a home. She agreed to visit to see what she thought and one look at the home and time spent with the staff changed her mind completely.
I want to thank that manager for being able to respond so quickly with the
request for Mum to move in. I have no doubt it has saved her life. She is so happy now and her health has improved considerably with the attentive care and social contact she has received.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about Ashton Meadows and the staff.


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Review from E D (Son of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very understanding and supportive of my mum's needs. The staff are very kind and helpful and communicate well with residents' relatives when in need. Very clean environment and also very safe. Nice space for residents.

Reply from Gaj Ragunathan, Owner at Ashton Meadows

Thank you for your kind words. I will share this with the staff. Thanks.


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Current Review Score: 9.2 (9.162)

Overview of Review Score

The Review Score of 9.2 (9.162) out of 10 for Ashton Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Ashton Meadows is calculated as follows: ( (90 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 106 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.388 Points relating to the number of positive Reviews for Ashton Meadows is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 8 Positive Reviews ÷ 13.6 = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ashton Meadows

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Meet the Team (2)

No image found

Nicky Ambler

Job Title: Manager

Joined: 2001

Nicky is a registered manager with 30-plus years of experience as a registered manager of a nursing home. Nicky is an RMN.


No image found

Peter Shevlin

Job Title: Senior Administrator

Joined: 2024

Peter Shevlin has been in the care industry for over 12 years having previously worked in corporate telecoms and touring theatre. Born and bred in Wimbledon, he has local knowledge and most enjoys getting to know residents and their families.


Frequently Asked Questions about Ashton Meadows

What types of Care is Ashton Meadows registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashton Meadows provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ashton Meadows have?

There are 68 Single Rooms.

What are the Facilities & Services at Ashton Meadows?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashton Meadows to the centre of Kingston upon Thames?

1.0 mile(s) as the crow flies, distance by road may be significantly further.