Aspen Manor Care Home

Barleythorpe Road, Oakham LE15 6GL
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9.5 32 Reviews
  • Aspen Manor Care Home, Oakham
Aspen Manor Care Home is part of the family-owned Alysia Caring Group. The board of directors and the senior management team have over 50 years of care industry experience.

Quality of care is of paramount importance to the team at Aspen Manor. All of their experience and knowledge has been used to design, build and furnish the home. The result is a beautiful home that the team are proud of, and where residents feel at home. The beautiful and modern care home provides a range of premium facilities, including a cinema, nail & hair salon and private dining facilities - the perfect environment to deliver high-quality care.

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Care Provided by Aspen Manor Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Martine Blowfield (Registered Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Aspen Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,700
    • Self-Funded Residential Dementia Care £1,500 – £1,700
    • RESPITE Self-Funded Residential Care £1,494 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,497 – £1,700

  • The fees are 'all-inclusive' and there are no extras to pay. Hairdressing, Newspapers, Chiropody, all meals, snacks and drinks are included.
  • (these prices are only a guideline, please contact Aspen Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking available for visitors. There is no need to pre-book.


Aspen Manor Care Home Reviews (32)

Total of 32, showing 21-32
9.5

Aspen Manor Care Home has a Review Score of 9.5 (9.547) out of 10, based on 19 reviews in the last 2 years. Over all time Aspen Manor Care Home has 32 reviews.

Overall Experience

  • 24
  • 7
  • 0
  • 1
  • 0

Date Published

32
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19
13

Review from H M (Friend of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my neighbour who was on short stay at Aspen Manor. They were very accommodating and having a Christmas Party which I was invited to partake in. Very friendly and welcoming staff.

Reply from Sharon Almey, Manager at Aspen Manor Care Home

Thank you for your kind comments and we look forward to seeing you again when you visit Aspen Manor.


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Review from A H (Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home. I could not be more contented, given the fact that my husband died after a long illness in June, the kindness shown to me has been and is exemplary. Full marks all round, visitors and family are always welcomed. It is a happy place.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your kind words and for taking the time to provide us with a review. It was a pleasure to care for your husband and it continues to be a pleasure to care for yourself. Best wishes.


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Review from Sarah T (Daughter of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Aspen Manor for just under 4 weeks before he sadly passed away. Because of the care of the wonderful staff, it gave us some quality time with my father which we will be forever grateful for. The minute you walk in the door you are engulfed with the same love and compassion all the staff
give your loved ones. The atmosphere at Aspen Manor is one of family and your family becomes their family. I cannot recommend this place enough.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Dear Sarah, thank you for your most kind words. It is very much appreciated and I'll share your feedback with the whole team. Wishing you a peaceful festive season. Kindest regards, Sharon.


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Review from A S (Wife of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband came to Aspen Manor for respite care while a bathroom upgrade was carried out. Initially, for 2 weeks, it became 19 days as work over-ran. In the end that was a benefit as the extra days helped with an increased understanding of his needs. He has Lewy Body dementia - a rarer type of dementia
with specific issues. He has very poor mobility, little speech, variable cognition, and severe hearing loss. Although these and other issues were discussed ahead of admission, and written information given, I felt it took some staff rather a long time to grasp their importance. Occasionally significant issues were overlooked.
However, from the moment of arrival, he was warmly welcomed, and the atmosphere of the home was relaxed and very friendly. All his care staff were kind and very caring, as were the house, kitchen, and management staff.
As understanding progressed through his stay, I have become more confident of and look forward to, requesting further respite in the future.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your feedback. We will take on board what you have said and improve our service where necessary. We look forward to looking after your husband and welcoming you in the future. Best regards, Sharon.


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Review from M L (Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived with trepidation not knowing what to expect. But everything was first class more like a luxury hotel with excellent care and very friendly.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for taking the time to give us a fabulous review of our service. I will share your review with the staff and I'm sure they will be thrilled to read it. If you ever feel there is something we could do better, please do not hesitate to let me know. Our aim is to make sure our residents are happy always. Best regards, Sharon


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Review from L S (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall at home and with a deteriorating neurological condition, we placed Mum in Aspen Manor Care Home initially for a period of respite care. The home is lovely with beautiful grounds, rooms, lounges and facilities and from the first phone call with reception staff to when Mum sadly passed
away several weeks later, the care the whole team provided was of an excellent quality. The staff were kind, caring, helpful and went out of their way to make Mum's stay as safe, effective and comfortable as they could. They were patient and able to give Mum their time while welcoming our regular visits as a family and involving us in care decisions. When it was time to accept that Mum had deteriorated and was in the final weeks of her life, the staff worked closely with us as a family to ensure that she was cared for in a way that respected her wishes, kept her comfortable and cared for with compassion, dignity and respect.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your kind feedback. I will share it with all staff and am sure they will be delighted. I hope you and the family are keeping well. If you ever fancied a chat and a cup of tea and cake, please drop in. You're always welcome at Aspen Manor. Best regards, Sharon.


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Review from J P (Wife of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is still new so is very clean and beautiful appointed. But physical environments alone do not make a great care home - it is the people who work inside that is the real strength of Aspen Manor. From reception, accounts, carers, caters and nurses. They are cheerful, helpful, kind, and experienced.
It would be easy to single out one or two who really impressed but they are very much a team - and the whole is definitely greater than the sum of the parts. Weaknesses? Well, the lack of activities meant my husband spent a lot of time alone watching television alone in his room, but when I mentioned this good efforts were made to engage him in more activities.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your feedback - they are very much appreciated. I will share your feedback with the rest of the team. You may also pleased to know that we have recruited a dedicated activities team leader who now co-ordinates the activities of the residents, subject to their wishes. Best regards.


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Review from M H (Son of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring environment with great facilities.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your feedback. I will share it with all the staff. Best regards.


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Review from R H (Son-in-law of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home provides fine facilities with staff that really exhibit a caring attitude. The home has become the home for both in-laws and they settled into the changes in their lives very well. It is welcomed to see that ‘strict’ Covid practices still remain in place. The staff do seem to go that extra
mile to ensure the comfort, care and wellbeing of residents. Although the number of visitors is controlled, as a visitor we are treated with the same respect and friendliness as the residents by all the staff.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your feedback. It is much appreciated and I will share it with all staff. We are always looking to improve our services and if you ever feel that something could be done better, please let us know. Best wishes.


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Review from E W (Granddaughter of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my nan and she was happy and the staff were friendly. They knocked when they came into the room and they were so respectful to my nan. She is so happy and my mum no longer needs to worry about my nan.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your feedback. It is much appreciated and will share it with all staff. Best wishes.


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Review from J W (Son of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had 2 weeks' respite at Aspen Manor, they looked after him in a professional way. They're kind, caring and nothing was of trouble to them. He had a daily newspaper, a phone in his room, for no extra cost. Dad wants to go back next time I go on holiday.

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Thank you for your feedback. It is much appreciated and will share it with all staff. Best wishes.


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Review from Susan H (Wife of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This new home is beautifully appointed and has wonderful facilities. From the outset, the staff have been helpful and caring. It took a while for my husband to settle, and their caring attitude extended to me too. At the time of writing, there were only a few residents and so the lovely activity room
is not yet in use. Covid practice is still in place and the number of visitors is controlled. We have experienced real personal care and the staff have put thought into making my visits special. My one slight personal niggle is the piped music which doesn't always seem necessary but it probably adds to a cheerful ambiance for the staff!

Reply from Sharon Almey, General Manager at Aspen Manor Care Home

Dear Susan, thank you for your kind review. I will share your feedback with the rest of the team and I'm sure they will be delighted. Once again, thank you!


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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Aspen Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.547 for Aspen Manor Care Home is calculated as follows: ( (152 Excellents x 5) + (49 Goods x 4) + (15 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 223 Ratings = 4.547

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aspen Manor Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Martine

Martine Blowfield

Job Title: Registered Home Manager

Joined: 2024

Martine brings over 20 years of experience as a Registered Mental Health Nurse (RMN). Her career has been dedicated to complex mental health services and elderly community care, with 15 years spent in management roles leading teams to deliver exceptional care. At Aspen Manor, Martine's priority is to create a warm, safe, and supportive environment where residents receive person-centred care tailored to their individual needs. She is committed to upholding the highest standards of care, ensuring dignity, respect, and well-being for every resident. She also recognises the importance of supporting families during their loved one’s care journey, offering reassurance, guidance, and compassionate support every step of the way.
A key part of the role is fostering a positive and motivated team, ensuring staff feel valued and empowered to provide the best possible care.


Clair

Clair Johns

Job Title: Deputy Manager

Joined: 2021

Claire has been working in care for around 25 years now. She started her career in care when she was 18 and worked in a home for young adults with disabilities in Devon which is her hometown.
Clair started her career as a care assistant and decided to work in a dementia care home for the elderly, she loved it so much that she has worked in residential care homes for the elderly for the rest of her career to date.
Over the years she has completed various training which led to her completion of NVQ’s in Health and Social Care in Management.
Clair has worked for Alysia Caring since Aspen Manor opened in October 2021 and thoroughly enjoys her job as Deputy Manager.


Claire

Claire Paylor

Job Title: Customer Relations Officer

Joined: 2024

Claire is responsible for resident admissions and the liaison with families. She joined Aspen Manor in 2024 and has a background in HR, Corporate Relations and most recently Admissions in the Independent School sector. Claire lives locally with her family and was born in Oakham so brings a wealth of experience and local knowledge to her role at Aspen Manor. She very much looks forward to meeting potential new residents and their families, guiding them through the admissions process and welcoming them to our lovely home.