Asprey Court Care Home

Orphanage Road, Erdington, Birmingham B24 0BE
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8.0 25 Reviews
  • Asprey Court Care Home, Birmingham
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Care Provided by Asprey Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 86 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Challenging Behaviour/Psychosis

Good to Know

  • Person in charge
  • Nicola Steward (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (86)

Facilities

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Asprey Court Care Home Reviews (25)

Total of 25, showing 21-25
8.0

Asprey Court Care Home has a Review Score of 8.0 (8.032) out of 10, based on 7 reviews in the last 2 years. Over all time Asprey Court Care Home has 25 reviews.

Overall Experience

  • 20
  • 2
  • 0
  • 0
  • 3

Date Published

25
0
1
7
18

Review from Diane A (Wife of Resident) published on 14 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class home. Very well run with excellent staff who excel themselves. Food is always first class with lots of choices. There is a bar area with comfy seats where residents and family can sit and relax in a friendly atmosphere. Nothing is too much trouble for anyone and as expected, residents are
always first and foremost, however as the wife of a resident, all the staff take time out to ask about me to, which is such a comfort to me.

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Review from Lorraine J (Sister of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This brand new care home is in a perfect location, offering many amenities and good local restaurants, coffee shops, café and bistro bars as well as good shopping facilities, all mainly geared up for wheelchairs etc...
The home itself is immaculate but warm and welcoming too. The resident's self-contained
rooms have everything you need are airy and spacious. Most important of all is the staff!! The care and commitment to their residents is so reassuring and lovely. They will always go that extra mile to make them feel wanted and special which is so important to us, his family. Well done!!

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Review from Ryan H (Grandson of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant, cannot fault the care given.

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Review from Samarita C (Wife of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything and most of all my husband is happy, well cared for and likes it here.

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Review from June R (Friend of Resident) published on 13 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has recently been admitted to Asprey Court and I would like to acknowledge how wonderful and caring the staff are, nothing is too much trouble they treat you like family and it is a joy to visit my uncle.
Even the owners have been there during my visits and I must say they are so down to earth,
friendly and take the time to talk to all the residents.


I would recommend this new home to anyone


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Current Review Score: 8.0 (8.032)

Overview of Review Score

The Review Score of 8.0 (8.032) out of 10 for Asprey Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.241 for Asprey Court Care Home is calculated as follows: ( (56 Excellents x 5) + (6 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 79 Ratings = 4.241

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.791 Points relating to the number of positive Reviews for Asprey Court Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 5 Positive Reviews ÷ 17.2 = 0.291

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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