Astley Hall

Kirby Hall Way, Just off Farborough Drive, Daventry NN11 8AL
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9.4 32 Reviews
  • Astley Hall, Daventry
FAMILIES looking to place their loved ones in a care home can visit Northamptonshire’s newest accommodation that has been described as a “five star luxury hotel” by the developers.

Astley Hall is located in the Middlemore area of the Daventry area of Northamptonshire overlooking the Drayton Reservoir. Taking care and support facilities to a whole new level in the local area, the warm and inviting residence provides the comforts of home with 24-hour support.

Astley Hall is a new development of 83 furnished suites and facilities offering bespoke care and support in a safe and welcoming environment. The home has been designed to a luxurious high standard to meet the expectations of the citizens of Daventry and surrounding areas whilst providing the highest
possible standards of care to ensure those who come to live here or stay to receive the care, attention and lifestyle they deserve. They will be offering residential care, nursing care, dementia care, bespoke care or a short respite stay. They are now taking enquiries for admissions and look forward to serving the local community.

There is a variety of comfortable lounges and choice of three restaurants. Each resident suite has been designed to provide generous, beautifully furnished, private facilities, with en-suite Shower/Wet rooms. All have the benefit of Wi-Fi and connections for Sky TV.

Menus are created by experienced Chefs to provide nutritious meals to suit all tastes, appetites and special dietary requirements. Residents can also invite family and guests to dine with them. A wide range of daily activities will be on offer with opportunities for social interaction with like-minded people.

Care Provided by Astley Hall

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jessa Avila (Home Manager)
  • Admission Criteria
    • Please contact Astley Hall
    • Ages 45+
  • Room Information
    • Single Rooms (83)
    • Single Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Astley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Car Park onsite


Total of 32, showing 1-20
9.4

Astley Hall has a Review Score of 9.4 (9.412) out of 10, based on 13 reviews in the last 2 years. Over all time Astley Hall has 32 reviews.

Overall Experience

  • 26
  • 4
  • 1
  • 1
  • 0

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Staff very caring. Excellent service on all fronts. Well looked after. Kept up to date with all her needs.

Reply from Sally Parsons, Business Manager at Astley Hall

Thank you for taking the time to review our service, we are do happy you have a positive experience and will share this with the team


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Overall Experience  Overall Experience 5.0 out of 5

Mum went in for respite care during the refitting of her bathroom. She settled well, although very reluctantly and would never admit this! All staff treated mum with respect and were always approachable. She refers to the friends she made during her stay and we hope to visit soon. Thank you all who
made this unsettling time calmer.

Reply from Sally Parsons, Business Manager at Astley Hall

Thank you for your kind review, we are so please your mum had a good experience and made friends with other residents


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Overall Experience  Overall Experience 3.0 out of 5

Overall Dad has settled quite well.
Dad has had 2 falls since being in the home and I also found him in soiled clothes on one occasion. There are also sometimes issues with his hearing aids no batteries or not in and dad is really deaf without them.
Dad has also lost his dentures, trousers and cardigans
all were named except dentures! The staff are approachable and Dad seems comfortable around the staff. The room is clean and comfortable. Possible more stimulation for the residents. Maybe singing, music.

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Overall Experience  Overall Experience 4.0 out of 5

The staff at Astley Hall are all extremely dedicated and caring. The care given is usually of a very high standard, with only minor, but extremely frustrating slip-ups. Mum uses hearing aids and whilst the personal care staff are very good at getting mum's aids fitted into her ears (mum has arthritis
in her hands and is unable to do this herself) they do on occasion forget to turn them on!
The staff have made mum transition into care home living a very calm and easy process, and Mum is busy making some new friends.

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Overall Experience  Overall Experience 5.0 out of 5

I had the most wonderful experience when visiting my dear friend who is currently a resident at the stunning Astley Hall Care Home.
From the very moment I walked through the door, the staff were so friendly and welcoming. It was the most warm and caring atmosphere. The relaxed, comfortable relationship
between staff and residents is evident and it is obvious how well loved and cared for my dear friend is. My dear friend is very happy in her home and has made so many special friends.
I am really looking forward to visiting again soon.
Oh, and I must add, the food is exceptional too!

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Overall Experience  Overall Experience 5.0 out of 5

Clean and friendly care home. Staff seem contented and are mindful of the resident's needs. Activities I've observed are well thought out and encourage reluctant residents to participate but without undue pressure.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Astley Hall since November and she's gradually settling in. We had a lovely Christmas Day lunch together and the staff were wonderful. The tables were decorated and the food was plentiful. It was a nice atmosphere. There was plenty of live entertainment over the holiday period and Mum
enjoyed that too. The staff are always welcoming and are very kind to the residents. Sometimes my mum is anxious and stressed with her dementia and they handle it very well and also let me know how she is. She had lived with me for 8 years prior to moving to Astley so it is sometimes difficult for her to adjust to residential care and I can only thank them all for helping her. She is always clean and tidy, as is her room.

Reply from Sally Parsons, Business Administrator at Astley Hall

Thank you for your lovely comments, we are very lucky to have some wonderful staff.


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Overall Experience  Overall Experience 4.0 out of 5

Food poor, not enough, especially for the amount of fees that we pay, does not live up to the photo in the brochure that is advertised.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for taking the time to review our service. We are always striving to improve the quality of our service and value all constructive feedback such as yours. Astley Hall appreciates honest timely feedback to continually improve and develop our service. As well as evaluating our menu and holding a resident survey, our chef will meet with your mother to discuss any improvements to the menu.


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Overall Experience  Overall Experience 5.0 out of 5

One staff member in particular is so lovely when I arrive at the care home. Always smiling and welcoming. Always busy and works hard to make everyone’s visit a happy one. Makes a lovely cuppa for you and is happy to help. Thank you.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for taking the time to review our service and it is lovely to hear that you have a rapport with a team member. If you are happy to share with either myself or Daniel when you next visit, we would like to be able to thank them for making you feel so welcome.


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Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been at Astley Hall Care home she has been treated with respect and kindness. She is always clean and looks very comfortable. The staff are very friendly and welcoming when you arrive. The nursing staff are great and always give me an update on how my mum is. The food always looks
great as well.

Reply from Daniel Worley, Community/Lifestyle Manager at Astley Hall

Thank you for your lovely review, Karon. We are pleased to know that you have had a positive experience with the service we provide. We will be sure to share this with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Astley Hall is a modern, light and very clean care home. The rooms are lovely and the Bistro/bar area is a great place to enjoy a coffee and to meet other residents and family. The staff are very caring, kind and understanding. The residents are well looked after and family and friends are encouraged
to join in with the many lovely activities organised at the home. Thank you Astley Hall for everything you do.

Reply from Daniel Worley, Community/Lifestyle Manager at Astley Hall

Thank you for your kind words. We are so pleased that you are happy with the care that we provide and we are delighted that you feel encouraged to join in the activities held at the home. I will pass this review on to the team here at Astley Hall.


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Overall Experience  Overall Experience 5.0 out of 5

If there was a score for the service, care and attention to the residents by all the staff at Astley Hall it would be 11/10! Always a cheery smile and a welcome from all and it is clear to see the residents are happy and well cared for. Since my mum has been at Astley suffering from dementia and other
associated complex medical issues, she is much calmer and more settled.
Astley Hall is spotless, fresh and modern in all areas and the residents want for nothing. They have regular activities for them and they have the option to join or not. They also have a beautiful large garden and patio that is well used by residents and staff for other activities and enjoyment during the good weather months. Astley Hall actively encourages relatives and family friends to be involved with the residents and ensure plenty of drinks, snacks and the odd drink is available.
Definitely recommended and worth every penny for the peace of mind and comfort of our loved ones.

Reply from Daniel Worley, Community and Lifestyle Manager at Astley Hall

Thank you for your wonderful review about your experience as a relative/visitor at Astley Hall. we really do enjoy the relative getting involved as much as possible to enhance the resident's lives and well-being. We will pass on your kind words to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Astley Hall stands out. It is a warm, friendly and caring home which gives outstanding care to Mum. I love visiting. I am welcomed warmly and enjoy spending time with carers and residents alike. A special feature is the Brasserie where Mum and I can sit and have a chat in a light airy space. We can
have a drink or order an afternoon tea. This feels like a treat and builds happy memories for all of us.

Reply from Daniel Worley, Community and Lifestyle Manager at Astley Hall

Thank you for leaving a wonderful review for our service. We are pleased you feel welcome when visiting your loved one and are able to continue creating happy memories


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Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Astley Crown Hall highly enough. It has been one of the hardest decisions for me to place my mum in care and the staff have supported me and my mum every step of the way. Mum has settled much better than I thought and this is due to the care of the wonderful staff and activities and facilities.
Mum eats so much more now and especially enjoys the homemade trifle! Thank you to you all for letting me be a daughter again to my mum and enjoying some quality time.

Reply from Karen Aldred, Home Manager at Astley Hall

We appreciate the decision is often very hard for families and continue to strive in supporting you all on this difficult journey. Your support is also very welcome within our facilities.


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Overall Experience  Overall Experience 5.0 out of 5

Beautiful, clean and caring place. The staff are lovely and the residents are very well cared for. The staff try their best to get everyone involved in different activities like playing games, jigsaw puzzles, flower arranging etc. Food is fabulous. Can highly recommend it.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your lovely comments. We are pleased that you have noticed the evidence that the staff enjoy spending time with the residents in social situations as much as the residents themselves.


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Overall Experience  Overall Experience 5.0 out of 5

This has been one of the hardest decisions we have had to make for my Dad. Although, I have to say, one of the best decisions we have made since his diagnosis seven years ago. The staff have been so kind and understanding and always willing to help with any issues. His room is spacious and pleasant
and always tidy. My Dad has settled so well from day one is a testament to their care. My Mum enjoys taking him home on a Sunday to give him Sunday lunch and spend some quality time together. It's lovely to have this flexibility. He is always happy to go back to Astley Hall and greets everyone each time. If there was one thing I could change, it would be to have more staff or clone the ones they have! I believe this is a UK problem in all homes.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you, on behalf of the team, for your lovely review and understanding of the challenges we face in the social care sector regarding recruiting staff. We are lucky to have some of the best at Astley Hall.


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Overall Experience  Overall Experience 4.0 out of 5

I spent a short respite stay here in very pleasant surroundings with kind and caring staff. Would recommend.

Reply from Karen Aldred, Home Manager at Astley Hall

We are pleased to hear you enjoyed your short stay with us and hope you keep well.


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Overall Experience  Overall Experience 2.0 out of 5

The standard of care has really dropped in recent months with issues with my mum not being showered regularly and regular refusals to cooperate. Her clothing and shoes we buy go 'missing' and she often doesn't have any clean underwear in her room, even other people's clothing. Staff are often stood
around looking at their phones and not with residents and you can often telephone with no answer. All issues have been raised but not all resolved.

Reply from Karen Aldred, Home Manager at Astley Hall

We are sorry that you feel we are not addressing the issues that you have raised with us but will continue to look at ways to improve our service.


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Overall Experience  Overall Experience 5.0 out of 5

Very high standards of accommodation and lovely helpful staff and very nice environment. My Dad is very content when in here. Really nice to see all the residents able to walk freely and be guided around by the friendly staff.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your response. We are pleased Dad feels welcome when he visits which is so important so you as a family can take the time to rest.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring staff, made to feel very comfortable. We feel our dad is in good hands. Always a pleasure to visit this well-presented care home as it is kept very clean and tidy allowing residents to walk around freely or supervised which is very lovely to see.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your review. We are proud of our staff team and will share your comments with them.


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Current Review Score: 9.4 (9.412)

Overview of Review Score

The Review Score of 9.4 (9.412) out of 10 for Astley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Astley Hall is calculated as follows: ( (116 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 151 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.723 Points relating to the number of positive Reviews for Astley Hall is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6. 12 Positive Reviews ÷ 16.6 = 0.723

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Nov 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Tracey

Tracey Milsom

Job Title: Home Manager

Joined: 2022

Tracey has been in the health and social care sector for 28 years and has worked in multiple management roles and worked her way up the career ladder starting as a care assistant. Tracey has several qualifications and is very passionate about good quality care.


Tracey enjoys spending time with her 3 grandchildren which takes up most of her spare time.


Sally

Sally Parsons

Job Title: Business Administrator

Joined: 2023

I have worked as a BA for over 10 years and have a vast knowledge of dealing with Staff, Residents and Relatives building good relationships with them all.


Every day is different in this role and it is a privilege to support families and to see residents enjoying our home


Gemma

Gemma Corry

Job Title: Registered Nurse

Joined: 2023

My background is within Community Nursing caring for end-of-life patients and those with complex long-term health conditions. More recently, I have worked as a Charge Nurse caring for patients with Neurological conditions such as acquired brain injuries, Dementia with challenging behaviour, Huntington's and Parkinson's Disease."


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Andrea Goodall

Job Title: Deputy Clinical Lead

Joined: 2024

Andrea has worked in care since 1989 before qualifying as a registered Nurse in 1993. Since qualifying Andrea has worked in various nursing settings including those with neurological conditions. She comes with lots of clinical experience.


Frequently Asked Questions about Astley Hall

What types of Care is Astley Hall registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Astley Hall provide?

Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Astley Hall have?

There are 83 Single Rooms.

What are the Facilities & Services at Astley Hall?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Astley Hall to the centre of Daventry?

1.7 mile(s) as the crow flies, distance by road may be significantly further.