Avalon Nursing Home

2-4 Taunton Road, Bridgwater TA6 3LS
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9.9 86 Reviews
  • Avalon Nursing Home, Bridgwater
Avalon Nursing Home is a purpose built home situated in the heart of Bridgwater.

Avalon’s interior incorporates the latest technologies in nursing and health care systems and leading ideas in dementia care design. All rooms are en-suite, finished to the highest specifications where flat screen televisions come as standard.

All of Avalon’s rooms and a number of lounges overlook external gardens enabling easy access to outdoors at all times. Private living areas are complimented by an open plan living area in the centre of the home where residents can relax and enjoy a cup of tea with the friendly team. A number of rooms have their own private terrace, while the Sedgemoor dining room leads on the Avalon courtyard and gardens making for enjoyable Al Fresco dining in good weather.

A hair salon, cinema room and a varied plan of daily activities and events mean residents will always have something to do. Avalon’s central location also allows residents and their relatives the added convenience of having all the attractions of bustling Bridgwater on their doorstep.

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Care Provided by Avalon Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tamsin Forde (Manager)
  • Admission Criteria
    • Ages 56+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Avalon Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,450
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,670

  • Fee level is assessed at resident dependency of care required over a 24hr period.
    Additional extras would be Chiropody care and hairdressing
  • (these prices are only a guideline, please contact Avalon Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting the home is welcome at all times


  • Parking

  • There is a car park to the front and side of the home with dedicated Disabled and Ambulance bays


Avalon Nursing Home Reviews (86)

Total of 86, showing 1-20
9.9

Avalon Nursing Home has a Review Score of 9.9 (9.877) out of 10, based on 15 reviews in the last 2 years. Over all time Avalon Nursing Home has 86 reviews.

Overall Experience

  • 67
  • 18
  • 0
  • 1
  • 0

Date Published

86
3
7
15
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Review from S K (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a hard decision to commit my dear mum's care to a nursing home but I couldn't have chosen better. The comfort and support that both she and my family have received from both management and staff has been superb.
The surroundings are bright and cheerful and visitors are always made so welcome.
Mum is so well cared for and the standard of food and activities is second to none. The staff are all so patient and kind - the atmosphere is just so warm and friendly. I now have peace of mind and no longer worry about her having a fall or forgetting her medication.
Well done Avalon for providing such a lovely caring place.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for sharing your lovely feedback about Avalon.


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Review from Deborah E (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted in April 2024 with advanced Alzheimer's. The care she receives at Avalon Nursing Home is exemplary and far beyond our expectations. There is genuine love and affection for all residents and a determination to ensure that they are treated as individuals at all times and respected
as such. I can't recommend Avalon highly enough and the staff team are just amazing.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for your lovely review of Avalon Nursing Home.


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Review from Karen C (Daughter of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough of the team at Avalon Nursing Home, from the management to the cleaning staff. For what is an extremely difficult time for our family, their care and kindness towards my mum and dad is outstanding. The home is always a happy place with lots going on for everyone.

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Review from E W (Wife of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled in here really well. The staff are friendly and always happy to talk with me if needed.

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Review from C C (Son of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in this home for a very short period of time before she passed away. All the staff went above and beyond to make my mum's last few days comfortable and contented. Even after my mum passed the support I am receiving from the management staff is absolutely unbelievable. Such kindhearted caring
people without a doubt the best care home in its area.

Reply from James Marchant, Operations Manager at Avalon Nursing Home

Thank you so much for taking the time to write a review and for your very kind words. We will ensure that these are shared with the staff team. All the best to you and your family.


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Review from N C (Wife of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Avalon to be very friendly. The staff are approachable. Nothing is too much trouble.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you so much for your lovely feedback. It is a pleasure supporting your husband at Avalon.


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Review from Lavinia W (Daughter of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident here until she died on the 3rd of April. All I can say is that every single one of the staff is incredible. They are so caring, happy and amazing. They not only looked after my mum well, they looked after me and my family well. Each resident is treated as an individual in one big
happy family. I couldn't have got anywhere better to care for my mum. My thanks go out to every single member of staff, not just care staff but the ladies on reception and cooks, cleaners and the ladies that do the washing. Thank you, you're all brilliant.

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Review from Stella M (Friend of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing care home, bright, colourful decor, staff are friendly and welcoming, lots of activities for the residents. Happy smiley residents may I add.
Would definitely recommend it to anyone.
Very welcoming to visitors from groups, singers, and dancers.
Lovely large garden area for the
residents.
Music playing in some areas.
Very clean and a beautiful mural in the dining room.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for sharing your feedback with the team at Avalon.


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Review from Jacqueline E (Daughter-in-law of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank Avalon enough for the care they are giving my mother-in-law. She has advanced Alzheimer's and is quite a handful in many ways. All of the staff are kind, thoughtful and patient with her. She can't communicate her needs or understand either but everything necessary for her daily care is
done with a smile. As relatives we feel totally at ease leaving her in Avalon's care and are always kept informed of everything that happens with her. The carers go above and beyond to make her happy even taking her out in a wheelchair for a change of scenery. Thank you Avalon for giving us peace of mind.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for this lovely feedback, from all the team at Avalon.


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Review from Brenda P (Wife of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, unfortunately, only spent nine weeks at Avalon Nursing Home before he passed away unexpectedly in July. I cannot praise the staff at Avalon highly enough for the care and love they showed to him, to me and to my family. Nothing was too much for them. It meant those last nine weeks I was
able to spend quality time with him as his wife and not his carer. These carers do not get enough praise for the fantastic service they give.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

It was an absolute pleasure to care for your husband, thank you so much for such lovely feedback. We look forward to welcoming you back to Avalon in the near future.


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Review from Steve B (Son of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We moved my mother to Avalon as her care needs were increasing. The managers and staff were excellent throughout from assessing her needs prior to entry through to supporting her passing with care and dignity.
Toward the end Mum's behaviour became very challenging and this was mitigated by the trusted
relationships that her carers had built with her.
When first arriving at Avalon it was evident that the building and location were less attractive than the many other care homes we visited. However, from the point at which when we entered the building, we witnessed the genuine care and attention provided to patients and, as proved correct, it was a great choice for Mum.
I would have no hesitation in recommending Avalon Care Home.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for your lovely feedback. It was a great honour for the team at Avalon to be trusted to care for your mother.


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Review from Pat D (Wife of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a very happy place, the staff are excellent and always greet you with a smile. The reception staff are always ready to help you whether you're going in the home or going home. Nothing is too much trouble. Keep up the good work. Love to you all.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for sharing your experience of Avalon Nursing Home.


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Review from P G (Friend of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very polite and helpful, nothing is too much trouble, always there to help.

Reply from Tamsin Forde, Registered Manager at Avalon Nursing Home

Thank you for your lovely review response, the team at Avalon appreciate all feedback.


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Review from E P (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot praise the staff enough, they are all so caring and compassionate to my mother who is bed bound.

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Review from D H (Partner of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been at Avalon for two months. During this time, the staff have shown nothing but love and support for her, The food is good, her room is adequate and kept clean.
The activities regime is great with a lot of thought going into keeping everybody happy.
The nursing staff are very good.

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Review from M W (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident of this care home since July 2022. We have received such care and compassion from all the staff, nursing, caring and office staff. So helpful, nothing is too much trouble.

Reply from Jessica Hawker, Registered Manager at Avalon Nursing Home

Thank you for sharing such kind words, I will share this with the team today.
Jessica Hawker


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Review from D U (Son of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for. Her room, albeit relatively small, is clean and warm with a TV and private bathroom. The staff are very loving and caring.

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Review from K C (Wife of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was welcomed warmly and lots of staff introduced themselves to us explaining their roles. My husband's needs were quickly assessed and he was asked about his likes and dislikes relating to food activities and interests. Carers are kind and helpful. The nurses really know their stuff and the
Admin staff are very efficient and a key point of contact for getting 'Housekeeping' issues sorted out. I am happy that my husband is in safe hands and will be properly cared for.

Reply from Jessica Hawker, Registered Manager at Avalon Nursing Home

Thank you for a lovely review, we really appreciate your feedback and will share this today with all of the team - Jessica


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Review from Paul R (Son of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my 94-year-old father's level of care at Avalon, his well-being is very happy and content here. He enjoys the company of all the staff who are very professional and have a personal touch and we can see how content he is at Avalon, thank you very much to all the staff.

Reply from Jessica Hawker, Registered Manager at Avalon Nursing Home

Thank you Paul for sharing your kind words and experience with us, I shall pass this on to the team.


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Review from Ann O (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avalon Nursing Home has been my mum's home for several years now. She has been looked after by the staff who are extremely caring and patient and attend to all her needs to ensure she is healthy and happy. The staff have always been very friendly and helpful to support the family when needed and have
always kept the family up to date with what is happening. The family are very grateful to all the staff for keeping Mum safe and happy when we weren't able to see her due to Covid.

Reply from Ionela Lupu, Admin Manager at Avalon Nursing Home

Dear Ann, thank you very much for your lovely feedback, I will share this with the team at Avalon.


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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Avalon Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Avalon Nursing Home is calculated as follows: ( (161 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 179 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avalon Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Paula

Paula Wagemans

Job Title: Clinical Lead

Hi, My name is Paula, I joined Camelot Care in 2017 as RN, and I have a passion for providing the highest quality palliative care for our residents when they are nearing the end of their journey in this life.


Lisa

Lisa Priddice

Job Title: Well-being Team Leader

Joined: 2021

My name is Lisa
I have worked in the care sector for 13 years.
I started my journey as an HCA in various care homes. I then progressed over to the activities team, using my creative skills from theatre dramatics. I have also had hospital experience Facilitating activities working with various teams such as Occupational and physiotherapists.
I always like to use a holistic and person-centred approach which I think led me to become a “wellbeing coordinator”


Combining enhanced care and activities, with the community and family connections in mind, as well as improving diet and exercise.


My favourite activities to provide are cooking sessions and movement to music. I also love pet therapy sessions.
I love working with people and I love using my skills to make a difference. I couldn't imagine doing anything else.


Frequently Asked Questions about Avalon Nursing Home

What types of Care is Avalon Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Avalon Nursing Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Avalon Nursing Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Avalon Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avalon Nursing Home to the centre of Bridgwater?

0.3 mile(s) as the crow flies, distance by road may be significantly further.