Avalon Nursing Home

2-4 Taunton Road, Bridgwater TA6 3LS
Submit a Review
9.9 86 Reviews
  • Avalon Nursing Home, Bridgwater
Avalon Nursing Home is a purpose built home situated in the heart of Bridgwater.

Avalon’s interior incorporates the latest technologies in nursing and health care systems and leading ideas in dementia care design. All rooms are en-suite, finished to the highest specifications where flat screen televisions come as standard.

All of Avalon’s rooms and a number of lounges overlook external gardens enabling easy access to outdoors at all times. Private living areas are complimented by an open plan living area in the centre of the home where residents can relax and enjoy a cup of tea with the friendly team. A number of rooms have their own private terrace, while the Sedgemoor dining room leads on the Avalon courtyard and gardens making for enjoyable Al Fresco dining in good weather.

A hair salon, cinema room and a varied plan of daily activities and events mean residents will always have something to do. Avalon’s central location also allows residents and their relatives the added convenience of having all the attractions of bustling Bridgwater on their doorstep.

Show Avalon Nursing Home on the Map

Care Provided by Avalon Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tamsin Forde (Manager)
  • Admission Criteria
    • Ages 56+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Avalon Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,450
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,670

  • Fee level is assessed at resident dependency of care required over a 24hr period.
    Additional extras would be Chiropody care and hairdressing
  • (these prices are only a guideline, please contact Avalon Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting the home is welcome at all times


  • Parking

  • There is a car park to the front and side of the home with dedicated Disabled and Ambulance bays


Avalon Nursing Home Reviews (86)

Total of 86, showing 41-60
9.9

Avalon Nursing Home has a Review Score of 9.9 (9.877) out of 10, based on 15 reviews in the last 2 years. Over all time Avalon Nursing Home has 86 reviews.

Overall Experience

  • 67
  • 18
  • 0
  • 1
  • 0

Date Published

86
3
7
15
71

Review from Ann M (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. My dad is very happy. The variety of stimulating clubs etc are superb. My dad is a fussy eater and the food he loves. Mostly the care, support and emotional attachment are inspirational. Dad's room is bright and beautiful - it is his little patch of his own space. Everywhere is
like the place I would like to go and would recommend it to anyone having to make this difficult decision at the time. The staff allow and support for them to find their feet. They encourage integration with others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shirley M (Wife of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this Care Home extremely good. It was recommended by a friend. The staff are very kind and caring and always keep me up to date with what is happening. My husband settled in well with all the residents and staff. There are lots of activities for the residents and as visiting is so difficult
at the moment it is lovely to see pictures on Facebook of the residents and staff during activities etc. I would certainly recommend the Avalon to my friends if in need.

Reply from Jessica Hawker, Registered Manager at Avalon Nursing Home

Thank you, Shirley, what lovely words, I will ensure this feedback is shared with the team today- Jessica


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon C (Daughter of Resident) published on 14 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad went into Avalon last August. All of the staff are doing an excellent job in difficult circumstances. They are doing everything they can to keep the residents safe and happy. Would highly recommend Avalon Nursing Home.

Reply from Jessica Hawker, Registered Manager at Avalon Nursing Home

Thank you Sharon for your kind review, I will share this feedback with the team - Jessica Hawker


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen D (Son of Resident) published on 14 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to hospital last year and after being in there for 9 weeks it was deemed unsafe for Dad to return home due to his dementia as he lived on his own. Avalon Nursing Home was recommended to us and Dad was transferred to the care home. Due to covid I have only been able to visit the
care home once, however I only have praise for the staff of the care home who made the transition from home to care home as stress free as possible for my dad. Since he has been there it has been challenging but the staff have done a great job assisting my dad who's dementia is slowly getting worse. I would highly recommend Avalon Nursing Home, Bridgwater.

Reply from Jessica Hawker, Registered Manager at Avalon Nursing Home

Thank you Stephen for your kind words, I will share this feedback with the team- Jessica


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trudi O (Daughter of Resident) published on 14 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and helpful staff. My dad seems very happy and content here. I obviously miss him desperately, but every member of staff I talk to puts me at ease to know my dad is being shown love and respect. I'm also super pleased he's had his first Covid Vaccination.

Reply from Jessica Hawker, Registered Manager at Avalon Nursing Home

Thank you Trudi for your review, I will share this feedback with the team - Jessica Hawker


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra R (Wife of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was under Avalon Nursing Home's care for only 11 weeks before he passed away in his sleep in October. In that short space of time, he was so looked after and couldn’t of wish for better care in his last days. Thank you so much to all the staff and management, who were so caring, you're all
such marvellous people and should get recognised for more than you do! Especially in these difficult times with the Covid pandemic. Myself and my family would like to thank you all so much.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you so much for your lovely review, this will be shared with the staff. Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine (Niece of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home is modern, very clean and welcoming. Staff are extremely friendly and very helpful. My visits have always been relaxed and the residents and staff are cheerful! There is plenty of car parking and I have always been welcomed and supported fully by the members of staff. A wonderful home
that I am very happy for my aunt to reside in. Would definitely recommend to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter W (Husband of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beloved wife was admitted to Avalon Nursing Home in Bridgwater on December 24th 2019. Due to the suddenness of my wife's deterioration and subsequent hospital assessment, we, as a family had no previous association with Avalon in Bridgwater.
The welcome greeting and immediate assurances that we
received were so totally genuine and calming. Our relief was instant and immense. Thank you.
From day one, all of our subsequent moments of visiting and contact have been without exception the very best that anyone could ask for.
We are all as a family so very grateful to you all for the constant care and attention that you have always shown to my dearest wife.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sara W (Daughter of Resident) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We constantly say how lucky we are that Mum is at Avalon. The people are great and have kept us in touch with Mum throughout the lockdown, through photos and video calls. We feel she is in the best place possible as they care for her, not just in a physical sense. All the carers and nurses are just
amazing. Mum's room is great, and the place is always clean, and they make the residents feel special on their birthdays.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you, Sara, for this lovely review. I will share this with the team today.
Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A J (Son of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

At Christmas 2019, after a fall due to shingles and after months of medical treatment, my mother eventually came to Avalon House. She is in the best place she can be having lost her mobility and needing full nursing care and regular hoisting. The care worker and nurses look after her well and keep her
happy as she moves from bed to throne armchair. She enjoys the food and the church service activities, along with regular TV. The staff keep me in contact with Mum by video phone during the pandemic, and hopefully soon we'll be able to visit more often.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Iris M (Wife of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that all the staff looks after my husband wonderfully. I know that he is safe.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you for your review. This will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sylvia A (Daughter of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Avalon for three and a half years, she is happy and content, and the care she receives from all members of staff is second to none. It is a pleasure to visit the home as there is always a warm welcome and space to spend time with your loved one in their room, one of the lounges or
the individual family room. The activities team keep the residents busy and under normal circumstances, take residents out and about. Visiting has been difficult due to Covid, but the staff have been keeping in touch with updates, WhatsApp calls with mum, emails and general communication regarding mum's health and wellbeing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacky N (Daughter of Resident) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class customer service from the first time we contacted them. They’ve done everything possible to help mum settle in during the coronavirus lockdown and Mum is very happy there. They made a difficult time so much easier for us all. Thank you to all the team.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you for your review and kind words. I will share this with the team today.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane S (Wife of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have complete confidence in all the staff at Avalon but particularly the nurses in charge. They have all looked after my husband in a caring and patient way. I do get updates all the time and reception inform me of any changes in rules regarding COVID recently. I have no complaints and I am grateful
that I can feel reassured that my husband is safe and as comfortable as can be expected. Thank you Avalon staff!

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you so much for your kind words. This review will be shared with all the team today.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathy A (Sister of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is always well looked after. She is happy, and I know the staff care for her needs.
I cant imagine how difficult it must have been over the last few months for all the care staff, but they still pull out all the stops to look after all the vulnerable residents. They all deserve our gratitude
and a huge thank you.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you so much for your review and kind words. I will ensure this review is shared with the team. Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kay J (Daughter of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are very happy with the care our mum receives. Thank you to all your staff for all their hard work and wonderful care of mum. Best Wishes.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you so much for your lovely review, Kay. This will be shared with the team today. Sarah, the Manager.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat W (Daughter of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with a heavy heart that we had to put Mum into care. We viewed a few homes and were delighted when we viewed Avalon. It felt very homely and very clean. The staff were very kind and helpful. Mum seemed very settled after a week or so and we realised it was the best decision we made. Unfortunately
because of the virus, we have not been able to see her as much as we would have wished but the staff have kept us informed and have sent us photos of Mum. They have also answered any emails that we have sent. We are very happy that Mum thinks of it as her home now.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you so much, Pat, for your lovely review. This will be shared with the team today.
Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T M (Son of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we first saw the home, we loved the set-up, the design, layout of the rooms and the friendly staff. When any of the family visits Mum, we are made to feels as if it is Mums home. The staff always show Mum the greatest of care and love. During the lockdown, we have been kept so well informed, we
have had cards, e-mails and video calls with Mum. We can't fault the dedication of the staff, the facilities or the activities offered.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you for your lovely review. I will share this feedback with the team. Many thanks, Sarah.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Son of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the coronavirus, it is impossible to give a recent review. However, with what I experienced in Q1 of 2020 and how I was kept informed via facetime/cards etc during the height of the pandemic, I am confident that Avalon's level of care is still excellent.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thanks for your lovely review and kind words. This review will be shared with the staff. Many thanks, Sarah Patten.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Husband of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife continues to have the very best of care from a dedicated staff and management team. During the covid-19 lockdown, the hands-on staff, nurses and support staff have a very involved daily routine, which cannot be faulted. They are very welcoming and also create a family atmosphere that instils
confidence in the relatives and former carers. They keep us very informed by video and telephone.

Reply from Sarah Patten, Registered Manager at Avalon Nursing Home

Thank you for your kind words. I will ensure this review is shared with the team. Many thanks, Sarah and the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Avalon Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Avalon Nursing Home is calculated as follows: ( (161 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 179 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avalon Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Paula

Paula Wagemans

Job Title: Clinical Lead

Hi, My name is Paula, I joined Camelot Care in 2017 as RN, and I have a passion for providing the highest quality palliative care for our residents when they are nearing the end of their journey in this life.


Lisa

Lisa Priddice

Job Title: Well-being Team Leader

Joined: 2021

My name is Lisa
I have worked in the care sector for 13 years.
I started my journey as an HCA in various care homes. I then progressed over to the activities team, using my creative skills from theatre dramatics. I have also had hospital experience Facilitating activities working with various teams such as Occupational and physiotherapists.
I always like to use a holistic and person-centred approach which I think led me to become a “wellbeing coordinator”


Combining enhanced care and activities, with the community and family connections in mind, as well as improving diet and exercise.


My favourite activities to provide are cooking sessions and movement to music. I also love pet therapy sessions.
I love working with people and I love using my skills to make a difference. I couldn't imagine doing anything else.