What types of Care is Avocet House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Avocet House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Avocet House Care Home have?

There are 64 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Avocet House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avocet House Care Home to the centre of Boston?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Avocet House Care Home, Parkes Lane, Wyberton, Boston, Lincolnshire PE21 7NT

Review from Sally H (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience

Friendly and excellent care. Nothing was too much trouble for any of the team, always lovely and warm and spotless cleanliness every where. When my mother came to avocet house for rest bite her mobility was very poor and she was unable to walk and use the bathroom, within a short time she was able to

walk with a frame and use the bathroom with help then with wonderful care she was able to progress to a walker and was able to get about by herself and use the bathroom by herself, after such wonderful care she was able to return to her bungalow, she was very happy while she was in avocet house and although she is pleased to be home she does miss the wonderful team and residents. Our family are very grateful to all the team at Avocet House.

Reply from Alicia Bradon, Sales Manager at Avocet House Care Home

Thank you so much for your kind words and for sharing your mother's journey at Avocet House. It means the world to us to hear how our dedicated team was able to support her recovery and independence. Seeing her regain mobility and confidence is exactly why we do what we do, and we're so pleased she felt happy and well cared for during her stay. We truly appreciate your gratitude, and we'll be sure to pass on your lovely feedback to the team.

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Review from Christopher W (Grandson of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience

My grandmother is in Advocet and has been since last year. The care staff are amazing, so attentive and caring, fantastic care, rare to see these days. Every time I visit the home is immaculate. Fresh cakes available for everyone, just makes it an even better experience to visit. Beautiful different

rooms we can spend time together, staff always so accommodating with drinks, food, meals, I'm never afraid to ask for anything. It's a home away from home, she's been allowed her personal items in her room, which makes it so much more personal. The home puts on events we can all go to and residents get involved. The staff make sure even residents that want to stay in their rooms are also involved. I just really want to thank everyone involved in her care. I couldn't ask for more. Thank you.

Reply from Alicia Bradon, Sales Manager at Avocet House Care Home

Thank you so much for your heartfelt review. We are delighted to hear that your grandmother has had such a positive experience at Avocet since her arrival last year. It's wonderful to know that our attentive and caring staff have made such a difference in her life and your visits. We're proud of our immaculate home and the little touches, like fresh cakes, that enhance the experience for residents and visitors alike. It's great to hear that you find the variety of rooms beautiful and welcoming, and that our team are always accommodating with food and drinks, ensuring a home away from home feeling. We strive to create a personalised environment for all our residents, so allowing personal items in her room and organizing engaging events are very important to us. It's especially rewarding to know that even those who prefer to stay in their rooms are included and involved. Your kind words mean a lot to our team, and we're grateful for your appreciation.

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Review from Jean G (Wife of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience

We have found all the staff to be caring, kind and helpful. The room we were a guest in for two weeks was luxurious and comfortable.
The food has been good and there's been a varied selection.
My husband's needs were all met and we will be booking again for respite care. Thank you.

Reply from Alicia Bradon, Sales Manager at Avocet House Care Home

Thank you for your wonderful review. We're delighted to hear that you found our team caring, kind and helpful. It's our goal to ensure every resident feels well-cared for and comfortable during their stay. We're pleased that you found your room luxurious and comfortable, and that you enjoyed the varied selection of food. Meeting your husband's needs is our top priority, and it's rewarding to know that we succeeded in doing so. We look forward to welcoming you back for respite care in the future. Thank you for choosing us and for your kind words.

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Review from B J (Wife of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience

My husband went in for respite a weekend while I took a weekend away to see a show. Looked beautifully clean and he was treated very well and made very welcome.
Unfortunately when he came home he fell trying to turn off a fan. Hurt his hip called 999 who came very quickly but he died. He so much wanted

me to go and you looked after him lovely. Thank you so much.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you for sharing your experience during such a difficult time. We're deeply sorry to hear about the loss of your husband. It means a lot to us to know that he felt welcomed and well cared for during his stay. We are grateful that we could provide him with comfort and support, even if only for a short while. Our thoughts are with you, and we appreciate your kind words during this challenging time. Please don't hesitate to reach out if you need anything.

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Review from N F (Husband of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience

Found this care home by accident.
Once entering no other care home we had seen came close to this one.
Everything about it was excellent we even compared it to a particular hotel.
The staff were great the house manager the care manager the seniors nothing was too much trouble.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you so much for your wonderful review! We're delighted to hear that your visit to our care home was such a positive experience. It means the world to us that you found everything to be excellent, and we truly appreciate your kind comparison to a hotel. Our team, from the house manager and care manager to the seniors, strives to provide the highest level of care and comfort, and your recognition of their dedication is incredibly rewarding. We're here to make sure that nothing is ever too much trouble for our residents and their families. Thank you again for your kind words!

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Review from L I (Daughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience

I have noticed a 100% improvement in my father's health and emotional well-being since he was admitted to Avocet House. I am quite stunned by the beautiful environment, which is designed and decorated to a very high standard. The standard of care at Avocet House is excellent. I have worked in care homes

for most of my life and this home is the best I have ever encountered.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you so much for sharing your experience with us! We're thrilled to hear about the significant improvement in your father's health and well-being since his admission to Avocet House. Creating a warm and nurturing environment for our residents is our top priority, and we're delighted that our efforts in design and decoration have contributed to a positive atmosphere. Thank you for recognising our dedication, and please don't hesitate to reach out if there's anything more we can do to support you and your father.

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Review from C R (Son of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience

My Mother came for 2 weeks of respite care. The staff were very supportive and kind and all the care needs were met. The only negative comment was the food quality was "adequate" and the mashed potato was poor! Apart from that it was a very positive experience and the staff were great. Thank you.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you for sharing your experience with us. We're pleased to hear that your mother received supportive and kind care during her respite stay and that her care needs were met by our dedicated team. We appreciate your feedback regarding the food quality and mashed potato, and we apologize for any disappointment caused. We're always striving to improve, and your comments will be taken into consideration as we continue to enhance our services. Overall, we're glad to hear that your experience was positive and that our staff made a difference. Thank you for choosing us to care for your mother.

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Review from D M (Respite Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience

I had a warm welcome on arrival and that continued throughout my stay. The staff were excellent, without exception, and nothing was ever too much trouble for them, no matter how minor your request. The rooms were extremely comfortable and spotlessly clean.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you so much for sharing your experience with us. We're thrilled to hear that you received a warm welcome upon arrival and that your positive experience continued throughout your time at Avocet House Care Home.

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Review from D H (Friend of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience

I have had a friend in this care home for two years. The home is friendly, warm and welcoming. The staff are wonderful, laundry, cooks, cleaners, care and administration all work together to make it feel like one big family. My spotlessly clean, as everyone else, her meals are always tailored to her

needs, but most of all she is loved and cared for and she is very happy. It is so difficult letting your loved ones be cared for by someone else but I have no concerns with any friend being here. She is very happy and her smile tells me her own story.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

It's heartwarming to hear about your friend's positive experience at Avocet House over the past two years. We're incredibly grateful for your kind words and are thrilled to know that she feels loved, cared for and happy within our community.
At Avocet House, we strive to create an environment that feels like an extension of family, where every team member plays a vital role in ensuring the well-being and comfort of our residents.
Your trust and confidence in our team and facilities mean the world to us. We understand the challenges of entrusting the care of a loved one to others and we're committed to maintaining the standards of excellence that have earned your friend's happiness and your peace of mind.

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Review from B S (Daughter of Resident) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience

A positive and welcoming environment that enables a home-from-home feel as residents can have lots of personal items around them.
Staff give time, reassurance, and encouragement to enable my mum to become as independent as she can while ensuring she is safe and her well-being is met.
My mum says.

"I feel safe and happy now I am at Avocet".

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

We are truly grateful for your positive feedback and delighted to hear that Avocet provides a welcoming environment that fosters a "home-from-home" feel for residents. Creating a space where personal items are embraced is essential to cultivating a sense of familiarity and comfort.
It's heartening to know that the team at Avocet dedicate time, reassurance, and encouragement to support your mum in her journey towards independence. Balancing independence with safety and well-being is a priority, and we're glad to hear that your mum is thriving in such a caring environment.
The fact that your mum feels safe and happy at Avocet is the highest compliment we could receive. Our team is committed to creating an atmosphere where residents not only receive excellent care but also experience genuine contentment and joy.

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Review from A G (Relative of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience

I attended the summer fete. Staff were attentive, as always, and residents were clearly their priority. The staff worked as a great team together to ensure everyone had a good time, even the managers were dancing with the residents and ensuring everyone had what they needed. The food was excellent,

entertainment was very good. Whenever I visit Avocet House Care Home, I am made to feel welcome. Nothing is too much trouble, it is homely and the atmosphere is friendly.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you for sharing your thoughts on our summer fete. We're thrilled to hear that you had a great time and that you enjoyed your experience. It's fantastic to know that our efforts in planning and organising the event were well-received. Your feedback is incredibly valuable to us as we continue to improve and create memorable experiences for our residents. We hope to see you at our future events.

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Review from W H (Son of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience

My brother and I find all the staff at the home very friendly, kind and approachable. They treat our mother with respect and dignity and we are sure she is content and very comfortable living at Avocet.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you for your review. We are so pleased you have had such a positive experience at Avocet House and that your loved one is happy and well cared for. We know how much this review will mean to our team members and we look forward to sharing it with them.

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Review from David C (Husband of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience

I am impressed by the dedication of the carers working in difficult circumstances with my wife who has Alzheimer’s and can exhibit challenging behaviours. Some staff are especially gifted. Staff are always polite and responsive but, I would say, stretched too far by the demands of the residents in their

care. The rooms are luxurious. The carpeting ideal for reducing possible injuries from falls. There is space for those who, like my wife, need to walk the length of the building and there are interesting views. All the luxury though is compromised if staff are unable to give the standard of care they would wish because there are not enough feet on the ground.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you for your review. Our Home Manager operates an open door policy, she would be happy to sit down and discuss any concerns or feedback you may have. We are very proud of the team members we have at Avocet House and look forward to sharing your review witht them.

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Review from Lloyd B (Son of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience

Nice place for Mum to be.
Pleased with care.
Would consider being here myself.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you for your review. We appreciate all feedback and look forward to sharing this with the team.

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Review from R A (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience

It is always a pleasure to visit my father in Avocet House, Boston.
The staff are wonderful and I never feel concerned about leaving my father.
I feel assured he is in a caring and safe environment.
Thank you.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you for your review, our team work incredibly hard to provide exceptional care for all of our residents. We are so pleased you are happy with the standard of care provided for your loved one, we look forward to sharing this review with the team and seeing you in the home again soon.

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Review from S J (Grandson of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience

My grandfather has been living at Avocet House since February. The home has a real friendly atmosphere and this definitely shows when you walk into the home. The staff are great at their jobs and made my grandfather welcome and settled when he moved in. There is an open-door policy with regards to speaking

to the management team and you are always made to feel welcome. The food looks very appetising and gets my grandfather's approval and the homemade cakes are delicious. My grandfather is very happy and as a family, we know we made the right decision in choosing Avocet House.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you very much for taking the time to write Avocet House a review. We think its important to have a open door policy and open honest communication between management, residents and their loved ones. We are so pleased your loved one has settled so well with us and look forward to seeing you in the home again soon.

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Review from D W (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience

Mum has been in the home since April 2021 and was moved from there after poor care at a different home. Mum's health was not good, yet the care given by staff at the home has transformed her. We truly were not sure we would ever get her mental health back and yet the dedication of staff has been instrumental

in her improvement. She is safe, cared for and content and I feel this is as much as we can ask for given her health conditions. I truly believe if she had remained where she was then she would not be here today, if physically, certainly not mentally. When calling, staff do know who she is and can tell you how she is or they are willing to go and find out. She is happy with all staff and they really do make her feel important and she is cared for physically well.
My only issue would be the staff numbers seem to have dwindled since first opening, however I don't feel it is a major issue with the level of care although bell wait times seem to have increased as well as waiting at the door.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you so much for sharing a wonderful review for Avocet House. We really appreciate all of the feedback and are pleased your loved one has improved so drastically since coming to live with us. We do take all feedback into consideration and the home manager would welcome the opportunity to discuss any concerns you may have. Again we would like to thank you for your feedback and look forward to sharing this with the team.

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Review from Peter F (Respite Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience

My wife and I stayed after my operation as my wife has Alzheimer's and I care for her. We stayed almost two weeks. The home is immaculately furnished and the interior decorated and furnished. The rooms are large with TV etc. with plenty of robes and drawers and cupboard plus the fridge, ideal in July.

Lovely shower room. Dining on your own floor plus room service. Lovely gardens to walk around. Adequate meals for older people and those not well. The courteous and friendly staff at all times. Night call system. Nothing is too much trouble. Staff work hard and appear short-staffed at times. All in all, excellent and would come here again.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you very much for your lovely review. Our team work exceptionally hard to provide the highest levels of care, we look forward to sharing your review with them.

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Review from Valerie K (Daughter of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience

Mum has lived here since May 2021 and is happy and content at the home. The main thing is that she feels safe and looked after as she is registered blind and her sight has deteriorated since residing here. The staff are excellent with Mum's needs and the overall care in the home is excellent. Great

staff, atmosphere and social events.

Reply from Alicia Bradon, Marketing and Communications Manager at Avocet House Care Home

Thank you for taking the time to leave us a review. It means so much to the team to receive positive feedback and we look forward to sharing this with them. We are so pleased Mum is happy and content in Avocet House.

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Review from R S (Wife of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience

My husband was a resident of Avocet House for over two years. The staff must have a revolving door entrance, there was a continuous stream of staff leaving employment there, and new staff starting. Three managers in two years. Record-keeping was poor. One staff member allegedly 'soaked his dentures'.

No. He has his own teeth!
Upon reaching the threshold to apply for county funding, and despite a promise made in August 2022 that we would not have to pay top-ups as he had been there for so long paying full fees, I was expected to pay a weekly top-up of £523, which I could not pay. I found an alternative care home for him. The day we moved him Avocet House refused to give us any paperwork (eg MAR chart, Respect form) quoting GDPR.
In the bag of medications handed over, there were numerous items dispensed in 2021, which he was no longer taking. The staff at the new care home spent ages on the phone with the GP surgery sorting out what he should (and shouldn't) be taking, and when.

Reply from Mandy Jackson, CEO at Avocet House Care Home

We are saddened to read your review. We take all feedback very seriously and we would of course have acted immediately had you have raised these concerns to us. We would be more than happy to meet to discuss the content of your review which would enable us to respond more comprehensively to you. Please kindly let us know if you would like to meet at a date and time that is convenient to you.

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