AYS Care Ltd

65-67 Harwich Road, Colchester CO4 3BU
Submit a Review
9.8 9 Reviews
  • AYS Care Ltd, Colchester
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to Elmcroft Care Home
Elmcroft Care Home
9.3
Member Logo
Care Homes belonging to Edensor Care Centre
Edensor Care Centre
8.6
Member Logo
Care Homes belonging to Down Hall Residential Home
Down Hall Residential Home
Group Logo
Care Homes belonging to Brentwood Care Centre
Brentwood Care Centre
9.6
Member Logo
Care Homes belonging to Crouched Friars
Crouched Friars
9.8
Group Logo
Care Homes belonging to St Fillans Care Home
St Fillans Care Home
9.6
Show AYS Care Ltd on the Map

Care Provided by AYS Care Ltd

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 8 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Multiple Sclerosis
  • Schizophrenia
  • Speech Impairment
  • Other Care Provided
  • Independent Living Training

Good to Know

  • Owner
  • AYS Care Ltd
  • Person in charge
  • Shalinee Jeewoolall (Registered Manager)
  • Admission Criteria
    • Ages from 18 to 70
  • Room Information
    • Single Rooms (8)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for AYS Care Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Depending on level of care required

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors allowed on requests through a phone call


  • Parking

  • Ample parking available


Are you the Owner/Manager of AYS Care Ltd? View your Advertising Options

AYS Care Ltd Reviews (9)

9.8

AYS Care Ltd has a Review Score of 9.8 (9.801) out of 10, based on 9 reviews in the last 2 years. Over all time AYS Care Ltd has 9 reviews.

Overall Experience

  • 9
  • 0
  • 0
  • 0
  • 0

Date Published

9
0
7
9
0

Review from Caroline F (Daughter of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received since living at AYS has been brilliant - it has been tailored to her specific complex needs. The staff have always been friendly and the manager has great communication skills, updating my mother's condition etc and taking the time to understand her illness and requirements
through a patient-centred approach. Thank you.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you very much for your positive feedback and 5 stars. We are grateful for your appreciation of our hard work. Your review is valuable to us, and it helps us improve our service and deliver the best-individualised care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth F (Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very friendly and welcoming. Lots of support when I first came here. All staff are helpful. The food is very appetising and is freshly cooked by the cook. There are activities we can do including books for reading, colouring, painting, etch art, puzzles, crosswords, cooking, zumba, gardening,
cultural themed days like Indian day, shopping, radio music, dog therapy, watching TV and having access to premium TV, going to the beach, leisure world, bowling, swimming, going to Christmas markets, Christmas parties and dinners and decorating the Easter bonnet. Family members are very satisfied with the experience at AYS Care. Approachable manager who is always eager to help. Night and Day staff check in on the residents frequently. Pampering by doing hairdressing, manicure and chiropractor. Regular eye tests are conducted. Fluids are always available during the day and jugs are provided in bedrooms every night. The home is very clean and smells nice.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you very much for your positive feedback, I am very glad that you are satisfied and pleased with your care. It is my duty to provide you with the best individualised care. We will do our very best to keep your experience at 5 stars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul P (Brother of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my brother unannounced and I was very welcomed. I had drinks throughout the visit and biscuits. The manager showed me the progress of my brother which was very nice to see. Very happy with the home and staff are friendly.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi Paul, thank you very much for the positive feedback and for the 5-star rating. We value all feedback as this helps us to improve our service where required.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Z S (Sister of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place, with caring staff that have the priority of the patients first.
Always having lovely meals. It's nice to feel our family member is safe and well looked after.
And any concerns we are notified of and are dealt with.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you so much for taking the time to share your positive experience with us. Your feedback is invaluable to us. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jonathan F (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy as a family that my mother has been placed in AYS care. They are very caring and supportive and act on feedback. Mum is doing really well there and is the happiest she has been in years. Thank you AYS.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi, thank you very much, your feedback helps us improve our service for our valued residents. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Friend of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Top notch! Very caring staff and management, unlike many other places I've been to where it's more to do with red tape, looks and money. Both have a number one priority - the patients. This was clear straight away. The place is run professionally, from the cleaners to the cooks to the management.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi Andrea, we are incredibly grateful that you took the time to leave us a five-star review. Thank you so much, your feedback helps us improve our service for our valued residents. Kind regards, Director.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet P (Sister of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident at AYS Care from September to December 2023 following suffering a stroke in December 2022. He spent most of his time up until coming into AYS in hospital and was a very troubled and unhappy person. Unfortunately he lost his life in December 2023 and I can honestly say, he was
his happiest in a long time once in the care of AYS. The communication from staff was faultless and I felt that my brother was safe and cared for at all times. I would like to thank AYS for the brilliant care right up to and even following my brother's death.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi, it's heartwarming to receive such positive feedback. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carin B (Sister of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has settled very well in the home. The staff are very attentive and caring. It's a relief for us as his family to know that he is safe and well cared for. It is a smaller home with few residents, which is perfect for my brother and his situation. How he feels is taken into consideration,
this is important for residents with mental health issues.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you very much for your kind words. We appreciate your valuable feedback. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel G (Brother of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was accepted into AYS September 2023, on the recommendation from the hospital care team to seek out a small home which could potentially offer a more intimate, safer environment for my brother. Fortunately, we found the team AYS with availability and met all the essential criteria to meet
my brother's needs. Yes, it is a small care home with accommodation for 8 residents, but has plenty of staff and support 24/7 for all. All at the home including staff, managers and residents make it into a more homely place to stay and visit. I receive regular updates directly and feel able to communicate back any issues or concerns relating to my brother's condition and well being. For the family, we are all content and reassured that my brother's welfare is being monitored and looked after. He feels safe at AYS which is the best outcome we have had in years.

Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi Nigel, we appreciate your kind words. It is a pleasure to hear that our hard work is appreciated. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for AYS Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for AYS Care Ltd is calculated as follows: ( (91 Excellents x 5) + (10 Goods x 4) ) ÷ 101 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for AYS Care Ltd is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about AYS Care Ltd

What types of Care is AYS Care Ltd registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does AYS Care Ltd provide?

Independent Living Training is an additional type of care provided.

How many Rooms does AYS Care Ltd have?

There are 8 Single Rooms.

What are the Facilities & Services at AYS Care Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is AYS Care Ltd to the centre of Colchester?

1.0 mile(s) as the crow flies, distance by road may be significantly further.