Our fee structure is dependency led and all fees are confirmed after a pre-admission assessment has been carried out.
Please note that all fees are fully inclusive, to include hairdressing, activities, outings, initial consultation with the physiotherapist, chiropody newspapers, massage therapist are just a few to list.
Badminton Place welcome all family and friends to visit at anytime, no appointments are necessary. If visiting, the home is happy to arrange a guided tour on a 1-1 at a time and date convenient to suit visitors needs.
Parking available on-site, including two disability spaces.
Badminton Place has a Review Score of 9.2 (9.209) out of 10, based on 25 reviews in the last 2 years. Over all time Badminton Place has 73 reviews.
Review from Molly V (Resident) published on 5 September 2023
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for taking the taking the time to complete a review of Badminton Place. It is always a pleasure to have you stay with us and we look forward to you coming again for your respite stay at the end of September 2023. It is truly wonderful to see how many friends you have made since staying with us regularly for your little holiday as you like to call it. I will ensure that your review is shared with the rest of the team at Badminton Place and thank you once again for completing the review.
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Review from Sinead P (Niece of Resident) published on 2 August 2023
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for taking the time to send in your review of Badminton Place. It was a pleasure to have had your relative stay with us at what we know was a difficult time for all the family. It was lovely to see your relative enjoying the activities and enjoying time in the garden and our bistro area. Your comments will be shared with the rest of the team at Badminton Place, and thank you once again for taking the time to complete your review.
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Review from L G (Daughter of Resident) published on 20 June 2023
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
What a lovely review to read. I will ensure that your review is passed to the whole team at Badminton Place who I am sure will be really pleased to see such high praise and scores for the home. Thank you for taking the time to send in your review it is greatly appreciated.
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Review from Tina T (Daughter of Resident) published on 20 June 2023
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for taking the time to complete a review on Badminton Place.
It is lovely to see the change in your mother's well-being in such a short space of time since living with us at Badminton Place. She has made friends, likes to participate in activities and always looks forward to her visit to the hairdressing salon each week. She does love her chocolate treat in the afternoons so we always ensure that we have plenty to choose from. I will ensure that your review is passed to the team at Badminton Place and thank you once again for sending it through.
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Review from Jane F (Daughter of Resident) published on 26 May 2023
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for your wonderful review of Badminton Place Care Home. We are so happy to see the change in your mother, enjoying the activities, making new friends and enjoying the food. We will pass on your comments to all the teams at Badminton Place and thank you once again for taking the time to complete the review.
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Review from Jan B (Daughter of Resident) published on 6 March 2023
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
It is always good to read such positive reviews of our home. We are delighted that your experience at Badminton Place has been so wonderful and we will ensure that your comments are passed on to all the teams at our care home. Thank you for completing the review it is greatly appreciated.
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Review from R E (Friend of Resident) published on 21 February 2023
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for taking the time to complete a review on Badminton Place Care Home. We are so pleased that your friend enjoyed the respite stay with us and hope that your friend will come to stay with us again. We will ensure that all the team at Badminton place are made aware of your wonderful review. Thank you once again.
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Review from David S (Husband of Resident) published on 9 December 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
It was our pleasure to have your wife stay with us. She made friends with other residents whilst with us and enjoyed dining in our bistro area. Her mobility improved greatly after her short respite stays with us, enabling her to return home. Thank you for taking the time to complete your review on Badminton Place.
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Review from Bryony M (Daughter of Resident) published on 2 December 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Your dad has settled extremely well with us at Badminton Place. It is a joy to see him enjoying the outside garden space and balconies. He enjoys his time in the Bistro and sitting with other residents. The most magical moment for us all was when Dad sang along in the Badminton Place Christmas Choir recently enjoying the Christmas carol 'Away in a manger'. Thank you for taking the time to complete a review.
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Review from Colin C (Son of Resident) published on 22 November 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Your mother has settled in very well at Badminton Place in the short time she has been with us. It is wonderful to see her enjoying many activities including the Badminton Place Resident Choir and exercise classes. She has made many friends and has become a big part of our community. Thank you for taking the time to send in your review.
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Review from J T (Daughter of Resident) published on 15 November 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for taking the time to complete your review on Badminton Place Care Home. I am pleased that your loved one is enjoying their stay at Badminton Place and thank you for the recommendation.
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Review from J W (Respite Resident) published on 15 November 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for taking the time to complete your review. We are always happy to see you and are pleased that you like to come to Badminton Place for your respite stays. We do hope that you will come back and stay with us again soon, where you can catch up with the friends you have made and enjoy your holiday with us.
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Review from J H (Resident) published on 9 November 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for taking the time to send in your review. It was a pleasure to have had you stay with us for a short respite period after your operation. We do hope that you are continuing to improve with your mobility at home and if we can be of any further assistance to you in the future, please don't hesitate to contact us.
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Review from Anne W (Daughter of Resident) published on 2 November 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for your review. It is a pleasure to have your father living with us at Badminton Place. He has settled very well in the short time he has been with us, and to see him enjoying the activities in the home and making new friends with the residents and staff is wonderful to see.
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Review from A A (Son of Resident) published on 20 September 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for your review, we are delighted that your mother is enjoying her stay at Badminton Place. She has settled extremely well and it is lovely for us to see her dining with the other residents and making new friends. We are ensuring that your mother is having her hot toast and tea at breakfast time and the drainage in the shower room is being rectified.
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Review from H F (Daughter of Resident) published on 22 July 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Dear Helen, thank you for sharing your review of Badminton Place recently. We are delighted that your mother has settled so well at our home. To see her enjoying the facilities and in the garden at different times during the day with the occasional glass of wine is wonderful to see. Your mother always has a smile on her face for everyone and has become a very big part of our family at Badminton Place.
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Review from Claire C (Daughter of Resident) published on 12 May 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Dear Claire, thank you for your review. It is a pleasure to have your mother living with us at Badminton Place; she is a very big part of our growing community. Her enthusiasm for singing and enjoying all the activities that are offered is wonderful. We will share your positive comments with the whole team at Badminton Place.
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Review from P N (Son of Resident) published on 12 May 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Thank you for taking the time to complete a review on Badminton Place. We are delighted to receive such wonderful comments. The team work hard to exceed all expectations and will be thrilled to receive the feedback you have provided.
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Review from Lyn H (Daughter of Resident) published on 18 February 2022
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Reply from Sarah Jacka, Client Relations Manager at Badminton Place
Dear Lyn, thank you for your comments on Badminton Place. Your mother has just been for another short respite stay with us, and it was lovely to see her back again. The excellent comments you have provided will be shared with the team here at Badminton Place, and we do hope that we see your mother here again very soon.
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Review from H W (Resident) published on 5 November 2021
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The Review Score of 9.2 (9.209) out of 10 for Badminton Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.209 for Badminton Place is calculated as follows: ( (180 Excellents x 5) + (58 Goods x 4) + (21 Satisfactorys x 3) + (14 Poors x 2) + (23 Very Poors x 1) ) ÷ 296 Ratings = 4.209
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Badminton Place is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Nov 2024
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Job Title: Home Manager
Joined: 2024
Angela Madden serves as the General Manager at Badminton Place, bringing nearly 40 years of extensive experience in health and social care. Her career encompasses managing nursing homes, residential homes, hospices, the learning disability sector, and charity care providers. Angela’s expertise is backed by her registrations with CIW and CQC in Wales and England, reflecting her deep commitment to high standards of care.
Angela was instrumental in the development and implementation of the Social Care Workers Code of Practice and the Standards Framework with the Welsh Assembly Government. This pivotal role underscores her dedication to advancing care practices and enhancing the quality of service.
Living in South Wales, Angela enjoys breathtaking views and the company of her pets: Tilly (Jack Russell), Henry (an elderly Maine Coon cat), and two ragdoll kittens, Thelma and Louise. She is also a proud mother and grandmother, with a growing family that includes a granddaughter, and a grandson expected soon.
Angela’s leadership philosophy is centred around leading by example, being visibly supportive within the home, and championing the quality and standards of elder care. Her passion drives her to ensure residents maintain their independence and make informed decisions, while she works collaboratively with all stakeholders.
Motivated by making a positive difference in people’s lives, Angela adheres to the principle: "Do one good thing for someone else every day." She strives for excellence in all aspects of care, staying current with regulations, and fostering a supportive and inclusive environment.
Job Title: Clinical Deputy Manager
Joined: 2024
Coleen, originally from Ireland and residing in Wales for the past 29 years, is a dedicated nursing professional with over 26 years of experience. Since qualifying as a nurse in 1998, she has built a diverse and extensive career across various fields, including Acquired Brain Injury, Mental Health, Dementia, Forensics, Rehabilitation, and General Nursing. Her work has taken her through a range of care environments, including nursing homes, hospitals, and agency roles, in both Wales and England.
Coleen's passion for nursing is evident in her hands-on leadership style. She works closely with her team, offering support and guidance regardless of their roles. Her drive is fuelled by a commitment to evidence-based practice and a relentless pursuit of improved care standards. For Coleen, nursing is more than just a profession; it is a deep-seated vocation.
Her approach is grounded in empathy and transparency, with a steadfast focus on putting residents' needs first. Coleen’s enthusiasm for her work is matched by her sense of humour and optimism, always believing there’s a pot of gold at the end of the rainbow—a sentiment she proudly attributes to her Irish heritage.
Job Title: Head Housekeeper
Joined: 2023
Monika moved from Poland to the UK 18 years ago and has been working as Head Housekeeper within the local area for over 9 years before joining Badminton Place in 2023.
She is Head of a small team at Badminton Place including Laundry, and runs a tight ship ensuring that high standards are met at all times.
Monika is married, has two children and has a passion for music, and cars and loves to go on holiday at any opportunity.
Job Title: Maintenance Manager
Joined: 2020
I have a passion for working in the care industry and joined Badminton Place House in 2023, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.
In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.