Badminton Place

Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ
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9.2 73 Reviews
  • Badminton Place, Bristol
Badminton Place is a luxury care, nursing and dementia home situated in Cribbs Causeway, Bristol. Fully open to new admissions, this state-of-the-art care home features a specially designed gymnasium, a stunning bar and bistro and plenty of open outdoor spaces over multiple levels.

With high-end touches everywhere you look, 71 luxury en-suite bedrooms and a community-focused approach, the purpose-built care home serving Bristol and Portishead is anything but ordinary.

With a very experienced management team and a dedicated team of staff including top-class chefs and hospitality staff, this is a social home with a touch of luxury at every turn.

To find out more about this distinctive home and the wonderful people who keep it ticking, watch the introductory video from their manager and take a look from the comfort of your own home using the virtual tour. Sign up to the mailing list and get in touch today to arrange a socially-distant tour of the home and grounds.

Care Provided by Badminton Place

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angela Madden (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Single Rooms with ensuite Wet Room (73)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Badminton Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care up to £1,700
    • Self-Funded Residential Dementia Care up to £1,700
    • Self-Funded Nursing Care up to £1,985
    • Self-Funded Nursing Dementia Care up to £2,185
    • RESPITE Self-Funded Residential Care up to £1,850
    • RESPITE Self-Funded Residential Dementia Care up to £1,850
    • RESPITE Self-Funded Nursing Care up to £2,135
    • RESPITE Self-Funded Nursing Dementia Care up to £2,335
  • Our fee structure is dependency led and all fees are confirmed after a pre-admission assessment has been carried out.


    Please note that all fees are fully inclusive, to include hairdressing, activities, outings, initial consultation with the physiotherapist, chiropody newspapers, massage therapist are just a few to list.


  • (these prices are only a guideline, please contact Badminton Place to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Badminton Place welcome all family and friends to visit at anytime, no appointments are necessary. If visiting, the home is happy to arrange a guided tour on a 1-1 at a time and date convenient to suit visitors needs.


  • Parking
  • Parking available on-site, including two disability spaces.


Total of 73, showing 41-60
9.2

Badminton Place has a Review Score of 9.2 (9.209) out of 10, based on 25 reviews in the last 2 years. Over all time Badminton Place has 73 reviews.

Overall Experience

  • 60
  • 8
  • 1
  • 2
  • 2

Date Published

73
7
11
25
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Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at Badminton Place for just over a month, having moved from another care home.
We are so happy that we made the decision to move to Badminton Place! There are multiple activities on offer every day, and Dad has the encouragement to leave his room and join in. He seems a lot
more engaged and stimulated.
Badminton Place bills itself as a "luxury" care home. I'm pleased to say it lives up to its marketing. A lot of services which might be extra at some homes are included, and the home has excellent facilities for the residents to use and enjoy. Dad has reported that the food and care are excellent.
As it is a newly-built and opened home, it is still in the process of attracting new residents. We are looking forward to more residents moving in, so that the home would be even livelier and there will be even more social interaction for Dad.

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Overall Experience  Overall Experience 5.0 out of 5

I have just moved my Aunt of 101 years to Badminton Place. She is beginning to suffer from Alzheimer's disease as well as being very frail and requiring nursing care. The staff have been massively helpful and caring. They collected her (as well as her lift assist recliner chair) and settled her into
her room and are taking excellent care of her while she is in the initial two week quarantine period. As you might imagine quarantine is a difficult time for her. I am looking forward to seeing her next week when she will have had a chance to meet some of the residents.
This is my initial impression of this home, but they really have gone above and beyond their remit to ensure my Aunt is settled and comfortable. (This is why I have given an excellent report in all areas.)
A big thank you from me for making this difficult move an easy one.

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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Badminton Place care home. The members of staff went out of their way to make my husband’s short stay as comfortable as possible, even during the difficult time of Covid restrictions. As a stroke survivor, he much appreciated their enabling approach which helped him on the road
to regaining his independence in a very safe environment This also included organising a physiotherapist who was able to take full advantage of the well-equipped gymnasium. My husband also appreciated the delicious meals he was able to have in the stylish bistro which also greatly helped his recovery.

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Overall Experience  Overall Experience 5.0 out of 5

It is my first time in this nursing home and I found it excellent and have booked to go in again for 2 weeks respite.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how pleased we are with the care and thought that my mother and father have been treated with during their stay at Badminton Place.
They are in the middle of a respite stay at the home and are loving it so much that they are booking another stay for later in the year.
Every
aspect of their physical and mental state have been cared for and that extends to my care as well.
The food and facilities are second to none and the same can be said of the staff, both care and administrative.
I would highly recommend the home to anyone looking for a placement for either themselves or a relative.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks, Joanne for the review. It's been a pleasure to look after your parents here and we are looking forward to having them back here this September. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is at Badminton Place for respite care, she went to view before, and was very happy with what she saw, telling us every day that she was looking forward to going in for her respite.
We have had constant feed back from Badminton Place, keeping us updated with her progress and interaction
with staff and other residents at Badminton Place.
We have had phone calls to Mum and have noticed a big change in the tone. She is very lifted in spirit and seems to have joined a new lease of life only after a few days at Badminton Place.
She is a happy lady and has a lot of good things to say about Badminton Place and all the staff.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thank you, Mark, your mum is a fantastic lady and such a joy to have her with us at Badminton Place. Such a great personality and gregarious in nature. Thanks again, Simon Page.


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Overall Experience  Overall Experience 5.0 out of 5

Mum recently spent a week in Badminton Place for respite care. We were so impressed by the level of care she received all the staff were amazing. I would not hesitate to recommend Badminton Place. From the decor to the staff it is exceptional. We are already planning another period of respite care later
in the year.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks, Jo. It was a pleasure to look after your Mum and we are looking forward to welcoming her back in September. Take care, Simon.


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Overall Experience  Overall Experience 5.0 out of 5

WOW - what an amazing place. Facilities are super (better than a 5* hotel). All the staff are very warm and welcoming and do a great job looking after the residents. The place is immaculate with great outside space. Love the communal areas that are available throughout the home.

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Overall Experience  Overall Experience 5.0 out of 5

After having to make the hard decision to place my dad in a care home, I visited Badminton Care home. From the first step into the building, it felt like the right place. The staff were all extremely friendly and put myself and my dad at ease. Everything that could be done to make the move easy was
done from picking up personal items and setting up the room to ensuring my dad settled in. The home and grounds are beautiful and relaxing and the facilities are fabulous.

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Overall Experience  Overall Experience 5.0 out of 5

Mum settled well into her new "home". Nothing too much trouble for the staff. We are really happy with the standard of care, always informed after a doctors visit. She always looks neat and tidy and well-fed, always encouraged to join in activities.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thank you for your review. Your mother is a tremendous person and an amazing lady to have here at our home. Such a great sense of humor and constantly making us all laugh out loud. What a character to have here and she brightens up all of our days. See you soon. Best wishes and stay safe.


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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. The staff couldn't be more caring. The facilities for when Covid allows look superb. Dad is so happy here. Five stars out of five isn't enough!

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for your review. Your father is a joy to have in the home and superb company. A truly remarkable person and a gentleman. See you soon, take care and best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

This place is wonderful! Everyone has been so pleasant and welcoming. The layout is fantastic with so many facilities, and the events programme looks interesting. Dad has been raving about the food, and our afternoon tea was delicious!

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for your review. It's a pleasure to look after your Dad, he is a gentleman and such a lovely man. We look forward to seeing you again soon. Best wishes and stay safe.


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Overall Experience  Overall Experience 5.0 out of 5

Very clean. Good friendly staff. Excellent place.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for your review. It was a pleasure to look after your Father. I hope he has settled now in his new care home. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

Very helpful staff from start to finish.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for your review, Aidan. Best wishes and stay safe.


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Overall Experience  Overall Experience 5.0 out of 5

I've been here a month, all the staff are friendly and professional. My room was nicely furnished and is cleaned every day. After my personal lockdown, I found the gym, bistro with bar and hairdressers, meals are nicely cooked with snacks available for the room along with endless jugs of squash. Lastly
if you or a relative need any kind of care, Badminton Place is the place.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for the lovely review. We really enjoyed our time with you here, you were a fantastic resident and it was a pleasure to look after you. We hope to see you again soon when we can welcome you back into the home.


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Overall Experience  Overall Experience 5.0 out of 5

Very accomodating in terms of flexibility in booking room depending on release from the hospital and extending stay. Choice of food fitting in with my preferences - excellent quality, taste and presentation. Hospital visits arrange and accompanied. Staff; caring, considerate and cheerful. Decor; exceptionally
high standard, tastefully and soothing. Spac bath is amazing - so... relaxing.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for this review, Yasmin. It was an absolute pleasure to welcome you into our home for a two-week respite stay. We all miss you and are looking forward to welcoming you back soon for an afternoon tea. I am very pleased to hear that you are doing well now and everything in your recovery is positive. Best wishes and stay safe.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is at Badminton Place for short-term care following an operation. Both she and I are extremely pleased with the facilities, standards of care, and the communication/management. I live abroad so dealt via email with their customer relations, but they were extremely responsive and welcoming
to my mother on her visit. She was immediately taken with the place and keen to go there to recover.
The nurses and other carers have been extremely attentive, which she needed particularly in the first few days after coming from the hospital, while also adjusting to give her space. My mum tells me the facilities and furnishings are very high quality; that the food is exceptional, and also that she is able to order what she needs as she needs it. The facility is obviously seeking (and succeeding!) to provide high-end standards of care and experience. For what it provides I think it is excellent value. My thanks to Badminton and I recommend it to others.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks, Wahid for your review. It was a pleasure to look after your mother here for two weeks after her surgery. We have called room 17 after her. We were all very fond of her and we hope she visits us soon for an afternoon tea. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful home with proper care given to my friend. Wide variety of gorgeous food and nice touches like beer and darts, scrabble, concerts.
Some care homes are just a flashy building. This home talks the talk and walks the walk.
Highly recommended.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks, Samantha for writing us this lovely review. We are very pleased that you are happy with the care we provide for your friend.


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Overall Experience  Overall Experience 5.0 out of 5

Overall the care and kindness received is outstanding. My only little gripe is that the hairdresser seems to be absent for over a month, along with the podiatrist. Apart from that, couldn't ask for more. Thank you.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thank you for your review, Debbie. We really enjoy looking after your mother and she is a fabulous lady. Such a gregarious person and a joy to be around. We were in transition with our hairdresser but we have now got a full-time hairstylist at the home. Best wishes and stay safe.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, nothing is too much trouble for Mum or my sister or myself. Food is first class. 5 star hotel as a care home.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks, Claire for writing such a lovely review. Best wishes and stay safe.


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Current Review Score: 9.2 (9.209)

Overview of Review Score

The Review Score of 9.2 (9.209) out of 10 for Badminton Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.209 for Badminton Place is calculated as follows: ( (180 Excellents x 5) + (58 Goods x 4) + (21 Satisfactorys x 3) + (14 Poors x 2) + (23 Very Poors x 1) ) ÷ 296 Ratings = 4.209

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Badminton Place is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Nov 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (4)

Angela

Angela Madden

Job Title: Home Manager

Joined: 2024

Angela Madden serves as the General Manager at Badminton Place, bringing nearly 40 years of extensive experience in health and social care. Her career encompasses managing nursing homes, residential homes, hospices, the learning disability sector, and charity care providers. Angela’s expertise is backed by her registrations with CIW and CQC in Wales and England, reflecting her deep commitment to high standards of care.


Angela was instrumental in the development and implementation of the Social Care Workers Code of Practice and the Standards Framework with the Welsh Assembly Government. This pivotal role underscores her dedication to advancing care practices and enhancing the quality of service.


Living in South Wales, Angela enjoys breathtaking views and the company of her pets: Tilly (Jack Russell), Henry (an elderly Maine Coon cat), and two ragdoll kittens, Thelma and Louise. She is also a proud mother and grandmother, with a growing family that includes a granddaughter, and a grandson expected soon.


Angela’s leadership philosophy is centred around leading by example, being visibly supportive within the home, and championing the quality and standards of elder care. Her passion drives her to ensure residents maintain their independence and make informed decisions, while she works collaboratively with all stakeholders.


Motivated by making a positive difference in people’s lives, Angela adheres to the principle: "Do one good thing for someone else every day." She strives for excellence in all aspects of care, staying current with regulations, and fostering a supportive and inclusive environment.


Coleen

Coleen Oflaherty

Job Title: Clinical Deputy Manager

Joined: 2024

Coleen, originally from Ireland and residing in Wales for the past 29 years, is a dedicated nursing professional with over 26 years of experience. Since qualifying as a nurse in 1998, she has built a diverse and extensive career across various fields, including Acquired Brain Injury, Mental Health, Dementia, Forensics, Rehabilitation, and General Nursing. Her work has taken her through a range of care environments, including nursing homes, hospitals, and agency roles, in both Wales and England.


Coleen's passion for nursing is evident in her hands-on leadership style. She works closely with her team, offering support and guidance regardless of their roles. Her drive is fuelled by a commitment to evidence-based practice and a relentless pursuit of improved care standards. For Coleen, nursing is more than just a profession; it is a deep-seated vocation.


Her approach is grounded in empathy and transparency, with a steadfast focus on putting residents' needs first. Coleen’s enthusiasm for her work is matched by her sense of humour and optimism, always believing there’s a pot of gold at the end of the rainbow—a sentiment she proudly attributes to her Irish heritage.


Monika

Monika Szwolko

Job Title: Head Housekeeper

Joined: 2023

Monika moved from Poland to the UK 18 years ago and has been working as Head Housekeeper within the local area for over 9 years before joining Badminton Place in 2023.


She is Head of a small team at Badminton Place including Laundry, and runs a tight ship ensuring that high standards are met at all times.


Monika is married, has two children and has a passion for music, and cars and loves to go on holiday at any opportunity.


Will

Will Corley

Job Title: Maintenance Manager

Joined: 2020

I have a passion for working in the care industry and joined Badminton Place House in 2023, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.