Badminton Place

Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ
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9.2 73 Reviews
  • Badminton Place, Bristol
Badminton Place is a luxury care, nursing and dementia home situated in Cribbs Causeway, Bristol. Fully open to new admissions, this state-of-the-art care home features a specially designed gymnasium, a stunning bar and bistro and plenty of open outdoor spaces over multiple levels.

With high-end touches everywhere you look, 71 luxury en-suite bedrooms and a community-focused approach, the purpose-built care home serving Bristol and Portishead is anything but ordinary.

With a very experienced management team and a dedicated team of staff including top-class chefs and hospitality staff, this is a social home with a touch of luxury at every turn.

To find out more about this distinctive home and the wonderful people who keep it ticking, watch the introductory video from their manager and take a look from the comfort of your own home using the virtual tour. Sign up to the mailing list and get in touch today to arrange a socially-distant tour of the home and grounds.

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Care Provided by Badminton Place

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angela Madden (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Single Rooms with ensuite Wet Room (73)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Badminton Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care up to £1,700
    • Self-Funded Residential Dementia Care up to £1,700
    • Self-Funded Nursing Care up to £1,985
    • Self-Funded Nursing Dementia Care up to £2,185
    • RESPITE Self-Funded Residential Care up to £1,850
    • RESPITE Self-Funded Residential Dementia Care up to £1,850
    • RESPITE Self-Funded Nursing Care up to £2,135
    • RESPITE Self-Funded Nursing Dementia Care up to £2,335

  • Our fee structure is dependency led and all fees are confirmed after a pre-admission assessment has been carried out.


    Please note that all fees are fully inclusive, to include hairdressing, activities, outings, initial consultation with the physiotherapist, chiropody newspapers, massage therapist are just a few to list.
  • (these prices are only a guideline, please contact Badminton Place to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Badminton Place welcome all family and friends to visit at anytime, no appointments are necessary. If visiting, the home is happy to arrange a guided tour on a 1-1 at a time and date convenient to suit visitors needs.


  • Parking

  • Parking available on-site, including two disability spaces.


Badminton Place Reviews (73)

Total of 73, showing 61-73
9.2

Badminton Place has a Review Score of 9.2 (9.209) out of 10, based on 25 reviews in the last 2 years. Over all time Badminton Place has 73 reviews.

Overall Experience

  • 60
  • 8
  • 1
  • 2
  • 2

Date Published

73
7
11
25
48

Review from Lee C (Daughter of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living in California and having to move my dad into a nursing home was extremely difficult for me. The Customer Relations Manager at Badminton Place was amazing. He helped me through every step of the way. My dad has been there for over a month now and I feel so relieved that I found a place that cares
for all his needs the way they do. All the staff I have had contact with are outstanding and friendly and really seem to love the residents.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks, Lee for taking the time to write a review. We understand how difficult it's been due to you living in California to decide on a home for your Father. We are pleased that you found the whole experience easy and happy with the process. We are looking forward to meeting you once you can travel to the UK until then we have to rely on video calls. Best wishes and stay safe.


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Review from Jayne B (Niece of Resident) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is not like any other. It looks stunning and the care is fantastic. Would absolutely recommend it is a wonderful place for a relative to stay.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for the lovely review, Jayne. We are so happy to be looking after your relative. We hope to be able to see you again very soon. Best wishes and stay safe.


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Review from Katy M (Granddaughter of Resident) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care is given to my nan. Wonderful and friendly staff. Their care goes above and beyond and my nan always looks comfortable and settled. I am very grateful for all the loving care and attention that you all give to her.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for the lovely review, Katy. We are lucky to have your nan here as she is an absolute pleasure to look after. An absolutely fantastic person to have here with us. Best wishes and stay safe.


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Review from A T (Son of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after and the staff are friendly. I am kept informed of any issues and visiting is easy.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for your review, Andy. We truly enjoy looking after your Mum she is a joy to be around. Best wishes and stay safe.


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Review from Gary B (Friend of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Badminton Place for a visit to one of your residents. Found the place very lovely and welcoming, the decor was very tastefully done. All the staff we encountered were pleasant, very professional and seemed to know the job and all had good customer service.
I have been to other care homes
but would recommend this one and give it 10/10 for customer service.
My friend says they love the gym and all-inclusive dining room, and I thought their room is like that of a 5* hotel, "where do I register for a place" I say each time I visit. I also loved the meal we had, it was superb.
Well done Badminton Place, you have got just the right place here.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for your review, Gary. We enjoyed taking you for a quick tour of our home when you visited your friend in March. Hopefully, see you in the, not too distant future. Best wishes and stay safe.


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Review from Alan D (Friend of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was lucky enough to have a tour of the facilities during a recent visit to Badminton Place. Everything is to the highest standard with really attentive staff who could not be more helpful. I look forward to visiting again soon.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for your review, Alan. We enjoyed taking you for a tour of our home and I am pleased you found it beneficial. Hopefully, we get to see you again soon. Best wishes and stay safe.


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Review from Andrew C (Son-in-law of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very anxious about moving my father-in-law into a nursing home. The staff at Badminton Place made the whole process a very positive experience. Nothing was too much trouble for the staff they have all been very helpful with and kept a very upbeat atmosphere. The administration lead is awesome,
he kept us very well informed throughout the process, helped with some of the initial video calls and went out of his way to order some special treats and personal items for my father-in-law. We could not be happier with Badminton Place and would definitely recommend it to others.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for taking the time to write us a review, Andrew. We are pleased that you found the whole experience stress-free and are happy with the process. Your father-in-law has settled in here and happy at the home. We are looking forward to meeting you in person when you can travel to the UK. Best wishes and stay safe.


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Review from Rachel R (Daughter of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Badminton Place and staff highly enough.
The care and attention she received were excellent.
My mother went to Badminton Place after being in hospital with a broken foot, she has dementia so at first, she was a little confused, however, the staff looked after her so well her wellbeing
and physical health improved so much.
The nursing staff were always happy to talk to me with any concerns that I may of had nothing was too much trouble.
The care staff are very friendly and respectful of their residents.
A huge thank you to all at Badminton Place.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thank you Rachel for your review. We are pleased that you are happy with the level of care we provided your Mother. Best wishes and stay safe.


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Review from Ann B (Daughter of Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is a relatively new resident at Badminton Place. From the moment she arrived there I felt very involved in her care, the contact I have with all the staff has been very reassuring. Quite early on in her stay at Badminton Place, she celebrated her 100th birthday. The day exceeded all our expectations.
Her room was beautifully decorated with bunting and balloons. The loveliest birthday cake was brought into her room with the staff singing to her. It is a day we will always remember and would not have been possible without the help of everyone at Badminton Place. My Mum has complex needs which can be challenging at times but all the staff respond positively with understanding. I am contacted weekly with an update on her care. I feel a great sense of gratitude and relief that Mum is living at Badminton Place.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks, Ann for your review. Looking after your mother is a joy and pleasure as she is a truly remarkable lady (100 years old). See you soon. Best wishes and stay safe.


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Review from Maria C (Daughter of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care of the staff at Badminton Place for several months. During this time I got to know several members of staff well. I know that my mum was treated with dignity and respect but also with genuine affection and compassion. Staff got to know my mum and all her quirks on a human level,
she was not treated as just a patient or resident but as a whole person. This was a great comfort to me as, due to Covid restrictions, I was unable to be with my mum as often as I would have liked. I did manage to visit her in the lovely lodge outside. She looked well cared for and was alert and happy. The surroundings are absolutely stunning and feel more like a five-star hotel than a care home. The events team provide a varied and interesting rota of activities. They are professional artists and value the therapeutic role that entertainment has in peoples lives and well-being. I feel extremely fortunate that my mum spent her last days in the care of such fantastic people.

Reply from Simon Page, Customer Relations Manager at Badminton Place

Thanks for your review, Maria. It was a pleasure to look after your Mum and we are pleased you are happy with the level of care she received here. We hope she is doing well at her new home. Hopefully, we get the chance to invite you back into the home in the future. Best wishes and stay safe.


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Review from P Y (Son of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Due to Covid-19 my comments are based entirely on phone contact. I can not comment on the building.

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Review from Iris S (Respite Resident) published on 11 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team are absolutely excellent and they go above and beyond my expectations.
Food at Badminton Place is excellent, the atmosphere in the home is warm and welcoming.
It is to be recommended in time of personal crisis, and every help that can be given, is given.

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Review from Debbie F (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Badminton Place and more importantly the staff for making my life and my mum’s bearable again. We have had excellent visit times in the purpose-built COVID safe environment almost on a daily basis and those days we cannot meet we can have a good chat by video link which is very clear
and easy to use. I am happier that we can help keep each other happy. It’s working very well.

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Current Review Score: 9.2 (9.209)

Overview of Review Score

The Review Score of 9.2 (9.209) out of 10 for Badminton Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.209 for Badminton Place is calculated as follows: ( (180 Excellents x 5) + (58 Goods x 4) + (21 Satisfactorys x 3) + (14 Poors x 2) + (23 Very Poors x 1) ) ÷ 296 Ratings = 4.209

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Badminton Place is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (4)

Angela

Angela Madden

Job Title: Home Manager

Joined: 2024

Angela Madden serves as the General Manager at Badminton Place, bringing nearly 40 years of extensive experience in health and social care. Her career encompasses managing nursing homes, residential homes, hospices, the learning disability sector, and charity care providers. Angela’s expertise is backed by her registrations with CIW and CQC in Wales and England, reflecting her deep commitment to high standards of care.


Angela was instrumental in the development and implementation of the Social Care Workers Code of Practice and the Standards Framework with the Welsh Assembly Government. This pivotal role underscores her dedication to advancing care practices and enhancing the quality of service.


Living in South Wales, Angela enjoys breathtaking views and the company of her pets: Tilly (Jack Russell), Henry (an elderly Maine Coon cat), and two ragdoll kittens, Thelma and Louise. She is also a proud mother and grandmother, with a growing family that includes a granddaughter, and a grandson expected soon.


Angela’s leadership philosophy is centred around leading by example, being visibly supportive within the home, and championing the quality and standards of elder care. Her passion drives her to ensure residents maintain their independence and make informed decisions, while she works collaboratively with all stakeholders.


Motivated by making a positive difference in people’s lives, Angela adheres to the principle: "Do one good thing for someone else every day." She strives for excellence in all aspects of care, staying current with regulations, and fostering a supportive and inclusive environment.


Coleen

Coleen Oflaherty

Job Title: Clinical Deputy Manager

Joined: 2024

Coleen, originally from Ireland and residing in Wales for the past 29 years, is a dedicated nursing professional with over 26 years of experience. Since qualifying as a nurse in 1998, she has built a diverse and extensive career across various fields, including Acquired Brain Injury, Mental Health, Dementia, Forensics, Rehabilitation, and General Nursing. Her work has taken her through a range of care environments, including nursing homes, hospitals, and agency roles, in both Wales and England.


Coleen's passion for nursing is evident in her hands-on leadership style. She works closely with her team, offering support and guidance regardless of their roles. Her drive is fuelled by a commitment to evidence-based practice and a relentless pursuit of improved care standards. For Coleen, nursing is more than just a profession; it is a deep-seated vocation.


Her approach is grounded in empathy and transparency, with a steadfast focus on putting residents' needs first. Coleen’s enthusiasm for her work is matched by her sense of humour and optimism, always believing there’s a pot of gold at the end of the rainbow—a sentiment she proudly attributes to her Irish heritage.


Monika

Monika Szwolko

Job Title: Head Housekeeper

Joined: 2023

Monika moved from Poland to the UK 18 years ago and has been working as Head Housekeeper within the local area for over 9 years before joining Badminton Place in 2023.


She is Head of a small team at Badminton Place including Laundry, and runs a tight ship ensuring that high standards are met at all times.


Monika is married, has two children and has a passion for music, and cars and loves to go on holiday at any opportunity.


Will

Will Corley

Job Title: Maintenance Manager

Joined: 2020

I have a passion for working in the care industry and joined Badminton Place House in 2023, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.