The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.
Car Park Onsite
Beaumont House has a Review Score of 9.7 (9.704) out of 10, based on 39 reviews in the last 2 years. Over all time Beaumont House has 79 reviews.
Review from S M (Wife of Resident) published on 21 February 2024
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Review from P N (Sister-in-law of Resident) published on 21 February 2024
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Reply from Michelle Stevenson, Manager at Beaumont House
Thank you for taking the time to complete such a lovely review.
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Review from Shaun K (Son of Resident) published on 20 February 2024
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Review from B K (Granddaughter of Resident) published on 20 February 2024
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Review from Julie T (Daughter of Resident) published on 9 February 2024
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Review from Linda D (Respite Resident) published on 19 December 2023
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Review from Debra P (Daughter of Resident) published on 28 November 2023
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Review from Della M (Sister-in-law of Resident) published on 28 November 2023
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Review from Hannah R (Daughter-in-law of Resident) published on 24 August 2023
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Review from J S (Wife of Resident) published on 11 July 2023
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Review from J S (Granddaughter of Resident) published on 16 May 2023
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Review from P S (Son of Resident) published on 16 May 2023
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Review from Elaine H (Daughter of Resident) published on 15 May 2023
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Review from Rebecca T (Daughter of Resident) published on 11 May 2023
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Review from Elizabeth B (Niece of Resident) published on 10 May 2023
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Review from Julie H (Niece of Resident) published on 25 April 2023
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Review from Sandra S (Wife of Resident) published on 25 April 2023
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Review from Jacqueline M (Daughter of Resident) published on 21 April 2023
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Reply from Michelle Stevenson, Manager at Beaumont House
After receiving your feedback and reviewing our records from May-June 2022 in regards to your father’s stay with us at Beaumont House we have not been able to establish any reasons for your concerns.
We have contacted you privately for more details and we wish to thank you for making us aware.
Please be assured that we are committed to delivering the kindest most dignified care to all of our residents and that we are truly and deeply saddened to learn of your experience and to hear you feel we didn’t meet your expectations of the care experience of your father.
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Review from K W (Respite Resident) published on 18 April 2023
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Review from J N (Daughter of Resident) published on 27 March 2023
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The Review Score of 9.7 (9.704) out of 10 for Beaumont House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 39 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.704 for Beaumont House is calculated as follows: ( (354 Excellents x 5) + (80 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 453 Ratings = 4.704
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beaumont House is based on 38 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 38 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 May 2021
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