At Tanglewood care homes, no set visiting hours, and believe guests should be welcome at any time.
Beeston Rise offers its own private car park for visitors.
Beeston Rise has a Review Score of 9.8 (9.752) out of 10, based on 23 reviews in the last 2 years. Over all time Beeston Rise has 23 reviews.
Review from D A (Relative of Resident) published on 16 October 2023
Submitted via Postal Card •
Report
Reply from Alicia Bradon, Marketing and Communications Manager at Beeston Rise
Thank you so much for your lovely review. We are very proud of our home and our team, they work incredibly hard to provide a wonderful community for our residents. We look forward to sharing your review with them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia A (Sister of Resident) published on 16 October 2023
Submitted via Postal Card •
Report
Reply from Alicia Bradon, Marketing and Communications Manager at Beeston Rise
Thank you for your review. We pride ourselves on creating a welcoming community for all of our residents and their loved ones and are so pleased your sister has settled in well with us. The team work incredibly hard to provide exceptional care and we look forward to sharing this review with them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria C (Niece of Resident) published on 27 September 2023
Submitted via Postal Card •
Report
Reply from Alicia Bradon, Marketing and Communications Manager at Beeston Rise
Thank you for your review of Beeston Rise. We really appreciate all feedback and are so pleased your loved one is happy in our home. We look forward to sharing your feedback with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.752) out of 10 for Beeston Rise is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.752 for Beeston Rise is calculated as follows: ( (214 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 274 Ratings = 4.752
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beeston Rise is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet